Digital Adoption Platform Market Size | Size, Share & Industry Outlook 2025

Q: How big is the digital adoption platform market?

The digital adoption platform market is projected to exceed USD 5.2 billion by 2031.

Q: What are drivers behind the rising demand for digital adoption platforms?

Key drivers include increasing digital transformation, demand for seamless onboarding and need for productivity tools in hybrid work models.

Q: How are digital adoption platforms enhancing user experience?

By offering step-by-step walkthroughs, tooltips, contextual help and real-time support, DAPs significantly reduce learning curves and improve software utilization rates.

Q: What industries are leading adopters of digital adoption platforms?

Banking, healthcare, education, retail, and IT services are among the top adopters leveraging DAPs to train employees and support complex digital systems.

Q: How does 6W market outlook report help businesses in making decisions?

6W monitors the market across 60+ countries Globally, publishing an annual market outlook report that analyses trends, key drivers, Size, Volume, Revenue, opportunities, and market segments. This report offers comprehensive insights, helping businesses understand market dynamics and make informed decisions.

Q: Do you also provide customisation in the market study?

Yes, we provide customisation as per your requirements. To learn more, feel free to contact us on sales@6wresearch.com

Code: MTA4517

Publication Date: Jun 2025

What is the Digital Adoption Platform Market Size?

According to 6Wresearch internal database and industry insights, the Global digital adoption platform market was valued at approximately USD 1.5 billion in 2024 and is projected to exceed USD 5.2 billion by 2031. The market is witnessing a robust CAGR of 19.4% during the forecast period.

This growth is primarily driven by increasing digital transformation initiatives across industries, the rising need for seamless software onboarding and growing demand for improving employee productivity and customer experience through guided user experiences.

Key Growth Factors of the Digital Adoption Platform Market

Rising adoption of enterprise applications and SaaS platforms
Growing emphasis on improving user experience and digital ROI
Increasing remote and hybrid workforce driving demand for virtual onboarding
Enterprises seeking to reduce IT support costs and boost employee productivity
Enhanced need for training automation and real-time guidance
Regulatory and compliance requirements pushing structured onboarding solutions

Digital Adoption Platform Market Trends

The digital adoption platform market is seeing a growing integration with analytics tools to track user behavior and optimize workflows. Low-code or no-code DAP solutions are becoming more popular as they enable non-technical teams to deploy them quickly. AI-powered in-app assistance and personalized onboarding experiences are popular trends to increase retention and cut down on training time. Cross-platform compatibility is also becoming more popular, enabling businesses to facilitate adoption across desktop, mobile, and web interfaces.

Emerging Developments in the Digital Adoption Platform Market

AI and machine learning advancements are making it possible to provide users with behavior-based, predictive, and adaptive guidance. DAPs' capabilities are being extended beyond employee training to include partner enablement and customer success through integration with digital experience platforms (DXPs). Additionally, vendors are concentrating on creating platforms that adhere to SOC2 and GDPR security standards. In addition, features that are accessible and multilingual are being added to help with global efforts to embrace digital technology.