Product Code: ETC278488 | Publication Date: Aug 2023 | Updated Date: Aug 2025 | Product Type: Market Research Report | |
Publisher: 6Wresearch | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 | |
The mobile wallet market in Indonesia is an emerging market. It has recently become a preferred payment option for customers due to its convenience and ease of use. According to 6Wresearch, the number of mobile wallet users in Indonesia grew from 16 million in 2025 to 19 million in 2018. The volume of transactions also increased significantly during this period, rising from $9 billion to $13 billion. The Indonesia Mobile Wallet Market refers to the digital payment solutions offered through mobile applications. Mobile wallets enable users to make transactions, pay bills, transfer money, and perform other financial activities using their smartphones. This market has experienced rapid growth driven by factors such as increasing smartphone penetration, expanding e-commerce, and government initiatives to promote cashless transactions.
The Indonesia Mobile Wallet Market experiences growth due to the rapid adoption of smartphones and the government`s push for a digital economy. With the increasing convenience of mobile payments and the expansion of e-commerce, mobile wallets are becoming a preferred method of transaction for a wide range of consumers.
Despite the growing popularity of mobile wallets, the Indonesian market may face challenges related to the adoption of digital payment methods. Factors like limited access to smartphones, digital literacy, and trust in electronic transactions can affect widespread acceptance.
The mobile wallet market witnessed an interesting dichotomy during the pandemic. While physical cash usage decreased due to hygiene concerns, economic uncertainties impacted consumer spending. The shift towards digital payments and online shopping accelerated, driving adoption of mobile wallets. This trend is likely to persist as businesses and consumers continue to embrace digital financial transactions.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Indonesia Mobile Wallet Market Overview |
3.1 Indonesia Country Macro Economic Indicators |
3.2 Indonesia Mobile Wallet Market Revenues & Volume, 2021 & 2031F |
3.3 Indonesia Mobile Wallet Market - Industry Life Cycle |
3.4 Indonesia Mobile Wallet Market - Porter's Five Forces |
3.5 Indonesia Mobile Wallet Market Revenues & Volume Share, By Type, 2021 & 2031F |
3.6 Indonesia Mobile Wallet Market Revenues & Volume Share, By Technology, 2021 & 2031F |
3.7 Indonesia Mobile Wallet Market Revenues & Volume Share, By Application, 2021 & 2031F |
3.8 Indonesia Mobile Wallet Market Revenues & Volume Share, By End User, 2021 & 2031F |
4 Indonesia Mobile Wallet Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing smartphone penetration in Indonesia |
4.2.2 Growing internet and mobile data usage in the country |
4.2.3 Government initiatives to promote cashless transactions |
4.2.4 Rising adoption of e-commerce and online shopping |
4.2.5 Convenience and ease of mobile wallet usage for everyday transactions |
4.3 Market Restraints |
4.3.1 Concerns over cybersecurity and data privacy |
4.3.2 Lack of awareness and understanding of mobile wallet technology |
4.3.3 Limited merchant acceptance of mobile wallet payments |
4.3.4 Preference for traditional cash transactions among certain demographics |
4.3.5 Regulatory challenges and compliance requirements in the mobile wallet sector |
5 Indonesia Mobile Wallet Market Trends |
6 Indonesia Mobile Wallet Market, By Types |
6.1 Indonesia Mobile Wallet Market, By Type |
6.1.1 Overview and Analysis |
6.1.2 Indonesia Mobile Wallet Market Revenues & Volume, By Type, 2021-2031F |
6.1.3 Indonesia Mobile Wallet Market Revenues & Volume, By Proximity, 2021-2031F |
6.1.4 Indonesia Mobile Wallet Market Revenues & Volume, By Remote, 2021-2031F |
6.2 Indonesia Mobile Wallet Market, By Technology |
6.2.1 Overview and Analysis |
6.2.2 Indonesia Mobile Wallet Market Revenues & Volume, By Near Field Communication, 2021-2031F |
6.2.3 Indonesia Mobile Wallet Market Revenues & Volume, By Qr Code, 2021-2031F |
6.2.4 Indonesia Mobile Wallet Market Revenues & Volume, By Text Based/short Message Service, 2021-2031F |
6.2.5 Indonesia Mobile Wallet Market Revenues & Volume, By Digital Only, 2021-2031F |
6.3 Indonesia Mobile Wallet Market, By Application |
6.3.1 Overview and Analysis |
6.3.2 Indonesia Mobile Wallet Market Revenues & Volume, By Hospitality & Transportation, 2021-2031F |
6.3.3 Indonesia Mobile Wallet Market Revenues & Volume, By Media & Entertainment, 2021-2031F |
6.3.4 Indonesia Mobile Wallet Market Revenues & Volume, By Retail, 2021-2031F |
6.3.5 Indonesia Mobile Wallet Market Revenues & Volume, By Healthcare, 2021-2031F |
6.3.6 Indonesia Mobile Wallet Market Revenues & Volume, By Energy & Utilities, 2021-2031F |
6.3.7 Indonesia Mobile Wallet Market Revenues & Volume, By Telecommunication, 2021-2031F |
6.4 Indonesia Mobile Wallet Market, By End User |
6.4.1 Overview and Analysis |
6.4.2 Indonesia Mobile Wallet Market Revenues & Volume, By Personal, 2021-2031F |
6.4.3 Indonesia Mobile Wallet Market Revenues & Volume, By Business, 2021-2031F |
7 Indonesia Mobile Wallet Market Import-Export Trade Statistics |
7.1 Indonesia Mobile Wallet Market Export to Major Countries |
7.2 Indonesia Mobile Wallet Market Imports from Major Countries |
8 Indonesia Mobile Wallet Market Key Performance Indicators |
8.1 Average transaction value per user |
8.2 Growth in the number of active mobile wallet users |
8.3 Frequency of mobile wallet usage per user |
8.4 Number of partnerships with merchants and businesses accepting mobile wallet payments |
8.5 Rate of customer satisfaction and retention for mobile wallet services |
9 Indonesia Mobile Wallet Market - Opportunity Assessment |
9.1 Indonesia Mobile Wallet Market Opportunity Assessment, By Type, 2021 & 2031F |
9.2 Indonesia Mobile Wallet Market Opportunity Assessment, By Technology, 2021 & 2031F |
9.3 Indonesia Mobile Wallet Market Opportunity Assessment, By Application, 2021 & 2031F |
9.4 Indonesia Mobile Wallet Market Opportunity Assessment, By End User, 2021 & 2031F |
10 Indonesia Mobile Wallet Market - Competitive Landscape |
10.1 Indonesia Mobile Wallet Market Revenue Share, By Companies, 2024 |
10.2 Indonesia Mobile Wallet Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |