Market Forecast By Component (Platform , A2P Service), By Application (Authentication Services, Promotional and Marketing Services, Customer Relationship ManagementServices, Pushed Content Services, Interactive Messages, Others), By SMS Traffic (National, Multi-Country), By Deployment Mode (On-premises, Cloud) And Competitive Landscape
Product Code: ETC4379796 | Publication Date: Jul 2023 | Updated Date: Aug 2025 | Product Type: Report | |
Publisher: 6Wresearch | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 | |
Report Name | Australia A2P Messaging Market |
Forecast period | 2025-2031 |
CAGR | 4.4% |
Growing Sector | Telcom |
Australia A2P Messaging Market report thoroughly covers the market by component, application, SMS Traffic and Deployment Mode. The market outlook report provides an unbiased and detailed analysis of the ongoing market trends, opportunities/high growth areas, and market drivers which would help the stakeholders to devise and align their market strategies according to the current and future market dynamics.
Australia A2P Messaging Market is anticipated to rise in the forecast period as in the world of mobile communication, A2P messaging has become one of the most popular and efficient ways to reach customers. It is a messaging service where businesses and organizations use an automated system to send messages to customers. Decreasing cost of SMS messaging and the increasing demand for messaging solutions has led the A2P messaging market growth. Australia, being a developed mobile landscape, is one of the leading contributors to the global A2P messaging market growth.
According to 6Wresearch, the Australia A2P Messaging Market size is projected to grow at the CAGR of 4.4% during the forecast period of 2025-2031. The A2P messaging market in Australia is being fueled by various drivers, including the rising demand for mobile-based payment solutions, the increasing number of mobile subscribers, and the growing popularity of mobile messaging services for marketing and customer engagement. The adoption of A2P messaging services is also being propelled by the need for secure and reliable communication channels for businesses, especially in sectors such as finance, healthcare, and government. The major drivers of the Australia A2P messaging market include the increasing reliance of businesses on mobile communications, the need for a cost-effective, reliable, and scalable messaging platform, and the rising popularity of mobile payment and banking services. The widespread adoption of smartphones and the increasing digitalization of various industries is also driving the growth of the market.
Despite the promising growth prospects, the A2P messaging market in Australia is not without its challenges. One of the major challenges facing the industry is the prevalence of SMS spamming and the need for stricter regulations to combat fraud and privacy violations. Another challenge is the competition from over-the-top (OTT) messaging services such as WhatsApp and WeChat, which offer free messaging services and are increasingly being adopted by consumers and businesses alike. The rising number of fraudulent activities in SMS messaging is a significant concern for the market. The strict regulations and laws surrounding spamming and messaging practices also pose a challenge to the growth of the industry.
The Australian government has been actively promoting the adoption of A2P messaging services by introducing various initiatives and policies to support the industry. One of the key initiatives is the introduction of the Spam Act, which regulates the use of commercial electronic messages, including SMS and email. The government has also launched the Australian Communications and Media Authority (ACMA), which is responsible for enforcing the Spam Act and protecting consumers’ privacy. In addition, the government has been investing in the development of 5G technology, which is expected to revolutionize the A2P messaging market by enabling faster and more reliable communication channels
The Australia A2P Messaging Industry is characterized by a fragmented competitive landscape, with several players offering a wide range of solutions and services. Some of the key players in the market include SMSGlobal, MessageMedia, ProTexting, and Dialogic Corporation. These companies offer a variety of messaging solutions, including SMS, MMS, and RCS, as well as advanced features such as automated messaging, chatbots, and two-way messaging.
In the coming years, the Australia A2P Messaging Market Growth is expected and the major transformation of market will be driven by the increasing adoption of mobile payment solutions, the rise of conversational messaging, and the continued development of 5G technology. The market is also likely to see a shift towards more personalized and interactive messaging solutions, as businesses seek to engage and retain customers in an increasingly competitive landscape.
The Australian A2P messaging market is classified by components such as platform and A2P service. The platform sector is forecasted to overtake this growth. This shift will occur due to the expected rise in demand for sophisticated communication channels to meet evolving customer preferences.
According to Dhaval, Research Manager, 6Wresearch, promotional, and marketing services are expected to dominate the market in the forecast period. The market growth is attributed to the increasing demand for effective promotional campaigns to stay ahead of the competition.
A2P messaging can be deployed either on-premises or on the cloud. Companies can choose the deployment mode that suits their business’ requirements. The cloud-based deployment is anticipated to grow in the forecast period. The growth rate will stem from ease of implementation, maintenance, and affordability.
The report offers a comprehensive study of the subsequent market segments:
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Australia A2P Messaging Market Overview |
3.1 Australia Country Macro Economic Indicators |
3.2 Australia A2P Messaging Market Revenues & Volume, 2021 & 2031F |
3.3 Australia A2P Messaging Market - Industry Life Cycle |
3.4 Australia A2P Messaging Market - Porter's Five Forces |
3.5 Australia A2P Messaging Market Revenues & Volume Share, By Component, 2021 & 2031F |
3.6 Australia A2P Messaging Market Revenues & Volume Share, By Application, 2021 & 2031F |
3.7 Australia A2P Messaging Market Revenues & Volume Share, By SMS Traffic, 2021 & 2031F |
3.8 Australia A2P Messaging Market Revenues & Volume Share, By Deployment Mode, 2021 & 2031F |
4 Australia A2P Messaging Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing smartphone penetration rate in Australia |
4.2.2 Growing popularity of mobile marketing campaigns |
4.2.3 Rising demand for business communication solutions |
4.2.4 Shift towards digitalization and automation in businesses |
4.2.5 Regulatory support for data privacy and security in messaging services |
4.3 Market Restraints |
4.3.1 Rising concerns over data privacy and security issues |
4.3.2 Competition from over-the-top (OTT) messaging apps |
4.3.3 Fluctuating economic conditions affecting business spending |
4.3.4 Technological challenges in implementing advanced messaging solutions |
4.3.5 Regulatory changes impacting messaging services |
5 Australia A2P Messaging Market Trends |
6 Australia A2P Messaging Market, By Types |
6.1 Australia A2P Messaging Market, By Component |
6.1.1 Overview and Analysis |
6.1.2 Australia A2P Messaging Market Revenues & Volume, By Component, 2021 - 2031F |
6.1.3 Australia A2P Messaging Market Revenues & Volume, By Platform , 2021 - 2031F |
6.1.4 Australia A2P Messaging Market Revenues & Volume, By A2P Service, 2021 - 2031F |
6.2 Australia A2P Messaging Market, By Application |
6.2.1 Overview and Analysis |
6.2.2 Australia A2P Messaging Market Revenues & Volume, By Authentication Services, 2021 - 2031F |
6.2.3 Australia A2P Messaging Market Revenues & Volume, By Promotional and Marketing Services, 2021 - 2031F |
6.2.4 Australia A2P Messaging Market Revenues & Volume, By Customer Relationship Management Services, 2021 - 2031F |
6.2.5 Australia A2P Messaging Market Revenues & Volume, By Pushed Content Services, 2021 - 2031F |
6.2.6 Australia A2P Messaging Market Revenues & Volume, By Interactive Messages, 2021 - 2031F |
6.2.7 Australia A2P Messaging Market Revenues & Volume, By Others, 2021 - 2031F |
6.3 Australia A2P Messaging Market, By SMS Traffic |
6.3.1 Overview and Analysis |
6.3.2 Australia A2P Messaging Market Revenues & Volume, By National, 2021 - 2031F |
6.3.3 Australia A2P Messaging Market Revenues & Volume, By Multi-Country, 2021 - 2031F |
6.4 Australia A2P Messaging Market, By Deployment Mode |
6.4.1 Overview and Analysis |
6.4.2 Australia A2P Messaging Market Revenues & Volume, By On-premises, 2021 - 2031F |
6.4.3 Australia A2P Messaging Market Revenues & Volume, By Cloud, 2021 - 2031F |
7 Australia A2P Messaging Market Import-Export Trade Statistics |
7.1 Australia A2P Messaging Market Export to Major Countries |
7.2 Australia A2P Messaging Market Imports from Major Countries |
8 Australia A2P Messaging Market Key Performance Indicators |
8.1 Average revenue per user (ARPU) for A2P messaging services |
8.2 Customer retention rate for A2P messaging solutions |
8.3 Conversion rate of marketing campaigns using A2P messaging |
8.4 Rate of adoption of A2P messaging by businesses |
8.5 Average response time for A2P messages |
9 Australia A2P Messaging Market - Opportunity Assessment |
9.1 Australia A2P Messaging Market Opportunity Assessment, By Component, 2021 & 2031F |
9.2 Australia A2P Messaging Market Opportunity Assessment, By Application, 2021 & 2031F |
9.3 Australia A2P Messaging Market Opportunity Assessment, By SMS Traffic, 2021 & 2031F |
9.4 Australia A2P Messaging Market Opportunity Assessment, By Deployment Mode, 2021 & 2031F |
10 Australia A2P Messaging Market - Competitive Landscape |
10.1 Australia A2P Messaging Market Revenue Share, By Companies, 2024 |
10.2 Australia A2P Messaging Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |