Product Code: ETC4408162 | Publication Date: Jul 2023 | Updated Date: Aug 2025 | Product Type: Report | |
Publisher: 6Wresearch | Author: Shubham Padhi | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 |
The China Cloud ITSM (IT Service Management) Market is growing as organizations adopt cloud-based ITSM solutions to manage their IT services more efficiently. Cloud ITSM platforms offer features such as incident management, change management, and service desk automation, helping businesses streamline their IT operations. The market is driven by the need for improved service delivery and reduced IT costs.
The China Cloud IT Service Management (ITSM) Market is driven by the increasing need for efficient and scalable IT service management solutions. Organizations are adopting cloud ITSM to improve service delivery, reduce costs, and enhance customer satisfaction. The flexibility and scalability of cloud-based ITSM solutions make them an attractive choice for businesses of all sizes, promoting market growth.
Challenges in the China Cloud IT Service Management (ITSM) Market include integrating cloud-based ITSM tools with existing IT infrastructures, which can be complex and costly. The market also faces challenges related to maintaining compliance with stringent data governance regulations. Additionally, there is resistance from organizations accustomed to traditional ITSM models, particularly concerning data security and control.
China`s government has implemented policies that regulate cloud IT Service Management (ITSM) services, ensuring they meet specific standards of performance and security. These regulations aim to improve the quality and reliability of IT services delivered via cloud platforms.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 China Cloud ITSM Market Overview |
3.1 China Country Macro Economic Indicators |
3.2 China Cloud ITSM Market Revenues & Volume, 2021 & 2031F |
3.3 China Cloud ITSM Market - Industry Life Cycle |
3.4 China Cloud ITSM Market - Porter's Five Forces |
3.5 China Cloud ITSM Market Revenues & Volume Share, By Components , 2021 & 2031F |
3.6 China Cloud ITSM Market Revenues & Volume Share, By Vertical , 2021 & 2031F |
3.7 China Cloud ITSM Market Revenues & Volume Share, By Solutions, 2021 & 2031F |
3.8 China Cloud ITSM Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
4 China Cloud ITSM Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing adoption of cloud computing technology in China |
4.2.2 Growing demand for IT service management solutions in the country |
4.2.3 Government initiatives promoting digital transformation and cloud adoption |
4.3 Market Restraints |
4.3.1 Data security and privacy concerns hindering cloud itsm market growth |
4.3.2 Lack of skilled IT professionals to implement and manage cloud itsm solutions |
4.3.3 Resistance to change from traditional IT service management practices |
5 China Cloud ITSM Market Trends |
6 China Cloud ITSM Market, By Types |
6.1 China Cloud ITSM Market, By Components |
6.1.1 Overview and Analysis |
6.1.2 China Cloud ITSM Market Revenues & Volume, By Components , 2021-2031F |
6.1.3 China Cloud ITSM Market Revenues & Volume, By Solutions, 2021-2031F |
6.1.4 China Cloud ITSM Market Revenues & Volume, By Services, 2021-2031F |
6.2 China Cloud ITSM Market, By Vertical |
6.2.1 Overview and Analysis |
6.2.2 China Cloud ITSM Market Revenues & Volume, By Banking, Financial Services, and Insurance (BFSI), 2021-2031F |
6.2.3 China Cloud ITSM Market Revenues & Volume, By Telecommunications, 2021-2031F |
6.2.4 China Cloud ITSM Market Revenues & Volume, By IT and ITeS, 2021-2031F |
6.2.5 China Cloud ITSM Market Revenues & Volume, By Government and Public Sector, 2021-2031F |
6.2.6 China Cloud ITSM Market Revenues & Volume, By Retail and Consumer Goods, 2021-2031F |
6.2.7 China Cloud ITSM Market Revenues & Volume, By Manufacturing, 2021-2031F |
6.2.8 China Cloud ITSM Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.2.9 China Cloud ITSM Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.3 China Cloud ITSM Market, By Solutions |
6.3.1 Overview and Analysis |
6.3.2 China Cloud ITSM Market Revenues & Volume, By Service portfolio management, 2021-2031F |
6.3.3 China Cloud ITSM Market Revenues & Volume, By Configuration and change management, 2021-2031F |
6.3.4 China Cloud ITSM Market Revenues & Volume, By Service desk software, 2021-2031F |
6.3.5 China Cloud ITSM Market Revenues & Volume, By Operations and performance management, 2021-2031F |
6.3.6 China Cloud ITSM Market Revenues & Volume, By Dashboard, reporting, and analytics, 2021-2031F |
6.4 China Cloud ITSM Market, By Organization Size |
6.4.1 Overview and Analysis |
6.4.2 China Cloud ITSM Market Revenues & Volume, By Large Enterprises, 2021-2031F |
6.4.3 China Cloud ITSM Market Revenues & Volume, By Small and Medium-sized Enterprises (SMEs), 2021-2031F |
7 China Cloud ITSM Market Import-Export Trade Statistics |
7.1 China Cloud ITSM Market Export to Major Countries |
7.2 China Cloud ITSM Market Imports from Major Countries |
8 China Cloud ITSM Market Key Performance Indicators |
8.1 Percentage increase in the number of cloud itsm solution providers in China |
8.2 Average time taken for organizations in China to implement cloud itsm solutions |
8.3 Number of organizations in China reporting cost savings after implementing cloud itsm solutions |
9 China Cloud ITSM Market - Opportunity Assessment |
9.1 China Cloud ITSM Market Opportunity Assessment, By Components , 2021 & 2031F |
9.2 China Cloud ITSM Market Opportunity Assessment, By Vertical , 2021 & 2031F |
9.3 China Cloud ITSM Market Opportunity Assessment, By Solutions, 2021 & 2031F |
9.4 China Cloud ITSM Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
10 China Cloud ITSM Market - Competitive Landscape |
10.1 China Cloud ITSM Market Revenue Share, By Companies, 2024 |
10.2 China Cloud ITSM Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |