Market Forecast By Product (E-Gift Cards, Physical Cards), By Functional Attribute (Closed Loop, Universal Accepted Open Loop, E-Gifting), By Industry Vertical (Retail, Corporate Institutions), By Merchant (Restaurants, Discount Stores, Coffee Shops, Departmental Store, Grocery Store/Food Supermarkets, Entertainment, Others) And Competitive Landscape
| Product Code: ETC7544382 | Publication Date: Sep 2024 | Updated Date: Nov 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Dhaval Chaurasia | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
The India gift card market import shipment demonstrated a moderate expansion with a CAGR of 4.6% from 2020 to 2024. However, there was a notable slowdown in growth between 2023 and 2024, with a decline of 11.4%. This indicates a shift towards stabilization after a period of growth.

According to 6Wresearch internal database and industry insights, the India Gift Card Market is anticipated to rise at a compound annual growth rate (CAGR) of 14.7% during the forecast period 2025 2031.
Below mentioned are the evaluation of years wise growth rate along with key growth drivers:
| Year | Est. Annual Growth (%) | Growth Drivers |
| 2020 | 4.5 | Increasing acceptance of digital payments encouraged initial shift to e‑gift cards. |
| 2021 | 6.8 | E‑commerce growth enabled broader distribution of digital and physical gift cards. |
| 2022 | 9.3 | Corporate incentive programmes expanded, driving business segment adoption. |
| 2023 | 11.6 | Consumer preference for contactless gifting and mobile‑based solutions surged. |
| 2024 | 12 | Wider internet penetration in Tier II/III cities and festive season promotions boosted volumes. |
India Gift Card Market report thoroughly covers the market by product, functional attribute, industry vertical, and merchant. The report provides an unbiased and detailed analysis of ongoing market trends, opportunities/high growth areas, and market drivers, which would help stakeholders to devise and align their market strategies according to the current and future market dynamics.
| Report Name | Germany Gift Card Market |
| Forecast period | 2025-2031 |
| CAGR | 14.7% |
| Growing Sector | Retail Industry |
India Gift Card Market is set for substantial expansion, driven by rising digital payments adoption, growing e commerce penetration, and increasingly popular corporate incentive programmes. Urban and semi urban consumers are demonstrating a stronger preference for gifting solutions that offer convenience and flexibility. Simultaneously, companies are turning more frequently to gift cards as an efficient mechanism for employee rewards and customer loyalty.
Below are some prominent drivers and their influence on the India Gift Card Market dynamics:
| Drivers | Primary Segment Affected | Why It Matters |
| Rapid digital payment and smartphone adoption | E‑Gift Cards, Retail / Corporate | Growing internet penetration and mobile commerce are making digital gift cards more accessible and preferred by younger consumers. |
| Increasing e‑commerce and omnichannel retail | E‑Gift Cards, Physical Cards | Online shopping growth supports instantaneous gifting options via gift cards and expands reach into tier‑II/tier‑III cities. |
| Growth of corporate gifting and employee incentives | Closed‑Loop / Universal Open Loop – Corporate | Businesses are increasingly adopting gift cards for rewards, promoting the market beyond pure consumer gifting. |
| Shift from conventional gifts to cash‑equivalent flexibility | All Product & Functional Segments | Gift cards provide flexibility (recipient chooses), which aligns with modern gifting preferences among younger demographics. |
India Gift Card Market is projected to register a strong CAGR of approximately 14.7% during the forecast period 2025-2031. The market is being driven by rapid digital transformation, growing e-commerce ecosystems, and evolving gifting norms. Digital gift cards are becoming mainstream, benefiting from improved payment infrastructure and increased acceptance across retail and corporate domains. Additionally, expanding connectivity in smaller cities and the use of gift cards for rewards and loyalty programmes create favorable conditions for sustained India Gift Card Market Growth.
Below are some major restraints and their influence on the India Gift Card Market dynamics:
| Restraints | Primary Segment Affected | What This Means |
| High unused/ unredeemed gift card balances | Retail Consumer, E‑Gift Cards | Many cards remain partially or fully unredeemed, reducing user trust and limiting repeat adoption. |
| Lack of awareness among smaller merchants | Physical Cards, Open‑Loop Cards | Smaller retailers may not participate fully in gift card systems or may lack integration, limiting acceptance networks. |
| Variable regulation and standardisation | All Segments | Evolving regulatory frameworks and lack of uniform standards may slow market confidence in gift card adoption. |
| Cost of issuing and managing programmable/ smart gift cards | Corporate / Large Projects | Implementation costs and technology infrastructure may be a barrier for smaller firms entering the corporate reward space. |
India Gift Card Industry faces several challenges that could hamper its growth. These include the slow adoption of digital payments in rural regions, especially due to lack of digital infrastructure and awareness. Additionally, complexities around the redemption of gift cards in offline stores, security concerns around digital transactions, and high transaction fees could hinder wider adoption. Furthermore, intense competition from other gifting and reward solutions could present challenges in sustaining market growth.
Some of the key market trends influencing the dynamic landscape of the India Gift Card Market include:
Some of the key investment opportunities in the India Gift Card Industry include:
Here are some of the leading companies in the India Gift Card Market:
| Company Name | Amazon India |
|---|---|
| Headquarters | Bangalore, India |
| Established Year | 2013 |
| Official Website | Click Here |
This company offers a variety of e-gift cards that can be redeemed on their vast online platform, providing flexibility and convenience for consumers.
| Company Name | Flipkart |
|---|---|
| Headquarters | Bangalore, India |
| Established Year | 2007 |
| Official Website | Click Here |
Flipkart offers both physical and digital gift cards across various categories, making it a prominent player in the Indian gift card space.
| Company Name | BookMyShow |
|---|---|
| Headquarters | Mumbai, India |
| Established Year | 1999 |
| Official Website | Click Here |
BookMyShow provides gift cards primarily focused on entertainment, including movies, events, and experiences.
| Company Name | Tata CLiQ |
|---|---|
| Headquarters | Mumbai, India |
| Established Year | 2016 |
| Official Website | Click Here |
Tata CLiQ offers digital gift cards for various retail categories, with a focus on high-end electronics and fashion.
| Company Name | Myntra |
|---|---|
| Headquarters | Bangalore, India |
| Established Year | 2007 |
| Official Website | Click Here |
Myntra provides a range of gift cards, focusing on fashion and lifestyle, catering to both individual consumers and corporate institutions.
According to Indian Government Data, the regulatory environment in India requires more transparency and disclosure about the validity, expiry, and redemption terms of gift cards. New regulations aim to help mitigate unredeemed balances and enhance consumer confidence and trust. Regulations on digital payments infrastructure (for example, prepaid instruments) have an influence on how gift cards are issued and distributed in India.
The India Gift Card Market is expected to remain on its strong growth trajectory, driven by the move to cashless payment systems, greater pervasion of e-commerce, and increasing corporate engagement with gift cards. Digital gift cards, integration with mobile wallets, and expansion of acceptance by offline merchants provide meaningful opportunities in the India gift card market. Personalization, co-branding, and loyalty enhancements are expected to drive differentiation in the India gift card economy and increase engagement across consumer and corporate segments.
The report offers a comprehensive study of the following market segments and their leading categories.
The E Gift Cards category is expected to dominate the India Gift Card Market Share, reflecting the increasing preference for digital delivery, instant redemption, and greater convenience for online shoppers and younger consumers.
The Closed Loop segment (cards issued for specific brands or merchant networks) is projected to lead, given strong retailer issuance and targeted use cases, though Universal Accepted Open Loop and E-Gifting attributes are growing rapidly.
The Retail vertical is the dominant segment, driven by gift card issuance by retail brands, e-commerce platforms, and merchant chains to serve consumer gifting demand, complemented by corporate institutional use.
According to Mohit, Senior Research Analyst, 6Wresearch, among merchant categories, Restaurants are set to lead the gift card usage, followed by Discount Stores, Coffee Shops, Departmental Stores, Grocery/Food Supermarkets, Entertainment and Others, as gift cards become popular for dining, casual gifting, and outing experiences.
The report offers a comprehensive study of the subsequent market segments:
| 1 Executive Summary |
| 2 Introduction |
| 2.1 Key Highlights of the Report |
| 2.2 Report Description |
| 2.3 Market Scope & Segmentation |
| 2.4 Research Methodology |
| 2.5 Assumptions |
| 3 India Gift Card Market Overview |
| 3.1 India Country Macro Economic Indicators |
| 3.2 India Gift Card Market Revenues & Volume, 2021 & 2031F |
| 3.3 India Gift Card Market - Industry Life Cycle |
| 3.4 India Gift Card Market - Porter's Five Forces |
| 3.5 India Gift Card Market Revenues & Volume Share, By Product, 2021 & 2031F |
| 3.6 India Gift Card Market Revenues & Volume Share, By Functional Attribute, 2021 & 2031F |
| 3.7 India Gift Card Market Revenues & Volume Share, By Industry Vertical, 2021 & 2031F |
| 3.8 India Gift Card Market Revenues & Volume Share, By Merchant, 2021 & 2031F |
| 4 India Gift Card Market Dynamics |
| 4.1 Impact Analysis |
| 4.2 Market Drivers |
| 4.2.1 Increasing adoption of digital payment methods in India |
| 4.2.2 Growth in e-commerce and online shopping trends |
| 4.2.3 Rising demand for personalized gifting options |
| 4.3 Market Restraints |
| 4.3.1 Lack of awareness and education about gift cards in certain regions of India |
| 4.3.2 Concerns about security and fraud related to gift card transactions |
| 5 India Gift Card Market Trends |
| 6 India Gift Card Market, By Types |
| 6.1 India Gift Card Market, By Product |
| 6.1.1 Overview and Analysis |
| 6.1.2 India Gift Card Market Revenues & Volume, By Product, 2021- 2031F |
| 6.1.3 India Gift Card Market Revenues & Volume, By E-Gift Cards, 2021- 2031F |
| 6.1.4 India Gift Card Market Revenues & Volume, By Physical Cards, 2021- 2031F |
| 6.2 India Gift Card Market, By Functional Attribute |
| 6.2.1 Overview and Analysis |
| 6.2.2 India Gift Card Market Revenues & Volume, By Closed Loop, 2021- 2031F |
| 6.2.3 India Gift Card Market Revenues & Volume, By Universal Accepted Open Loop, 2021- 2031F |
| 6.2.4 India Gift Card Market Revenues & Volume, By E-Gifting, 2021- 2031F |
| 6.3 India Gift Card Market, By Industry Vertical |
| 6.3.1 Overview and Analysis |
| 6.3.2 India Gift Card Market Revenues & Volume, By Retail, 2021- 2031F |
| 6.3.3 India Gift Card Market Revenues & Volume, By Corporate Institutions, 2021- 2031F |
| 6.4 India Gift Card Market, By Merchant |
| 6.4.1 Overview and Analysis |
| 6.4.2 India Gift Card Market Revenues & Volume, By Restaurants, 2021- 2031F |
| 6.4.3 India Gift Card Market Revenues & Volume, By Discount Stores, 2021- 2031F |
| 6.4.4 India Gift Card Market Revenues & Volume, By Coffee Shops, 2021- 2031F |
| 6.4.5 India Gift Card Market Revenues & Volume, By Departmental Store, 2021- 2031F |
| 6.4.6 India Gift Card Market Revenues & Volume, By Grocery Store/Food Supermarkets, 2021- 2031F |
| 6.4.7 India Gift Card Market Revenues & Volume, By Entertainment, 2021- 2031F |
| 7 India Gift Card Market Import-Export Trade Statistics |
| 7.1 India Gift Card Market Export to Major Countries |
| 7.2 India Gift Card Market Imports from Major Countries |
| 8 India Gift Card Market Key Performance Indicators |
| 8.1 Redemption rate of gift cards |
| 8.2 Average value of gift card purchases |
| 8.3 Customer satisfaction scores related to gift card usage |
| 8.4 Growth in the number of partnerships between gift card providers and retailers |
| 8.5 Frequency of gift card purchases for special occasions or festivals |
| 9 India Gift Card Market - Opportunity Assessment |
| 9.1 India Gift Card Market Opportunity Assessment, By Product, 2021 & 2031F |
| 9.2 India Gift Card Market Opportunity Assessment, By Functional Attribute, 2021 & 2031F |
| 9.3 India Gift Card Market Opportunity Assessment, By Industry Vertical, 2021 & 2031F |
| 9.4 India Gift Card Market Opportunity Assessment, By Merchant, 2021 & 2031F |