Indonesia Gift Card Market (2025-2031) | Forecast, Companies, Share, Trends, Analysis, Competitive Landscape, Value, Segmentation, Industry, Size & Revenue & Growth

Market Forecast By Product (E-Gift Cards, Physical Cards), By Functional Attribute (Closed Loop, Universal Accepted Open Loop, E-Gifting), By Industry Vertical (Retail, Corporate Institutions), By Merchant (Restaurants, Discount Stores, Coffee Shops, Departmental Store, Grocery Store/Food Supermarkets, Entertainment, Others) And Competitive Landscape

Product Code: ETC7566012 Publication Date: Sep 2024 Updated Date: Nov 2025 Product Type: Market Research Report
Publisher: 6Wresearch Author: Dhaval Chaurasia No. of Pages: 75 No. of Figures: 35 No. of Tables: 20

Indonesia Gift Card Market Growth Rate

According to 6Wresearch internal database and industry insights, the Indonesia Gift Card Market is anticipated to rise at a compound annual growth rate (CAGR) of 15.6% during the forecast period 2025‑2031.

Five‑Year Growth Trajectory of the Indonesia Gift Card Market with Core Drivers

Below is the evaluation of year‑wise growth rate along with key growth drivers:

Year Est. Annual Growth (%) Growth Drivers
2020 0.08 Widespread adoption of digital payment platforms and increasing e‑commerce activity.
2021 0.092 Increased usage of gifts cards in corporates for employee rewards and incentives.
2022 0.101 Changing consumer preference for convenient gifting and mobile wallet integration.
2023 0.113 Development of multi‑brand and digital gift card offerings by retailers.
2024 0.124 Boosted digital ecosystem, increased smartphone penetration, and seamless redemption options

Topics Covered in the Germany Gift Card Market Report

India Gift Card Market report thoroughly covers the market by product, functional attribute, industry vertical, and merchant. The report provides an unbiased and detailed analysis of ongoing market trends, opportunities/high growth areas, and market drivers, which would help stakeholders to devise and align their market strategies according to the current and future market dynamics.

Indonesia Gift Card Market Highlights

Report Name Indonesia Gift Card Market
Forecast period 2025-2031
CAGR 15.6%
Growing Sector Retail

Indonesia Gift Card Market Synopsis

Indonesia Gift Card Market is poised for noteworthy development in the coming years, supported by strong growth in digital commerce, mobile wallet adoption and changing consumer gifting behaviours. Gift cards are increasingly used not only for traditional gifting occasions but also for promotions, loyalty programmes, and employee incentives. The shift from physical to e‑gift cards is gaining momentum, and both retail and corporate segments are benefiting from more flexible, tech‑enabled solutions.

Evaluation of Growth Drivers in the Indonesia Gift Card Market

Below are some major growth factors and their impacts on the market dynamics:

Drivers Primary Segments Affected Why it matters
Digital payment and mobile wallet adoption By Product (E‑Gift Cards) Instant delivery and ease of use encourage digital formats.
Corporate gifting and incentive programmes By Functional Attribute (Closed Loop, Universal Accepted Open Loop, E‑Gifting) Corporates increasingly use gift cards to engage employees and clients.
Retail‑channel expansion By Industry Vertical (Retail, Corporate Institutions) More merchants accept gift cards across retail and corporate environments.
Consumer preference for convenience By Merchant (Restaurants, Discount Stores, Coffee Shops, Departmental Store, Grocery Store/Food Supermarkets, Entertainment, Others) Flexibility in redemption across varied merchant categories boosts uptake.
Technology and personalization By Functional Attribute (E‑Gifting) Customised digital cards enhance the gifting experience and drive adoption.

The Indonesia Gift Card Market is projected to display strong growth, exhibiting a CAGR of  15.6% during the forecast period of 2025‑2031. The market size is being driven by the growing penetration of e‑commerce platforms, increasing corporate incentive programmes and rising smartphone usage. The shift towards digital formats and expansion across merchant categories such as restaurants, grocery stores, coffee shops, and entertainment venues are further supporting market expansion.

Evaluation of Restraints in the Indonesia Gift Card Market

Below are some major restraints and their influence on the market dynamics:

Restraints Primary Segments Affected What this means
Fraud and security concerns By Product (E‑Gift Cards) Consumer hesitation to adopt digital gift cards if security is apparently is weak.
Limited awareness in rural regions By Industry Vertical (Retail, Corporate Institutions) Rural consumers may still prefer traditional gifting methods, restricting penetration.
Redemption complexity By Merchant (Various merchant categories) If gift cards are not easily redeemable across merchants, consumer trust may decline.
Saturation of promotional programmes By Functional Attribute (Closed Loop, Open Loop) Excessive incentives may reduce perceived value over time and affect long‑term growth.
Fragmented merchant acceptance By Merchant If many merchants do not accept gift cards, consumer appeal may be limited.

Indonesia Gift Card Market Challenges

Despite of upward growth trajectory, the Indonesia Gift Card Market faces significant barriers that could impede growth. For example, ensuring robust digital security measures to protect against fraud, rising consumer awareness particularly in less urbanised areas, and streamlining redemption processes across diverse merchants. Apart from this, aligning various merchant categories under unified gift card acceptance and maintaining value perception in promotional regimes remain key concerns for Indonesia Gift Card Market Growth.

Indonesia Gift Card Market Trends

The following trends are observed in the Indonesia Gift Card Market:

  • Growth of mobile and e‑gift card formats replacing traditional physical cards.
  • Integration of gift cards into loyalty and rewards programmes by retailers and corporates.
  • Personalisation of gift cards (design, value, message) gaining traction for consumer appeal.
  • Expansion of gift card usability into non‑traditional merchant categories such as entertainment and dining.
  • Increased adoption of universal accepted open‑loop gift cards allowing redemption across multiple merchants and platforms.

Investment Opportunities in the Indonesia Gift Card Industry

Here is a list of lucrative opportunities in the Indonesia Gift Card industry, including:

  • Expansion of e‑gift card platforms targeting younger, digital‑savvy consumers.
  • Partnerships with mobile wallet and fintech providers to embed gift cards into payment ecosystems.
  • Corporate programmes offering gift cards for employee benefits and client incentives across diverse industries.
  • Developing redemption networks across under‑served merchant categories such as coffee shops, grocery stores, entertainment venues.
  • Offering multi‑merchant open‑loop gift cards for enhanced flexibility and broader consumer appeal.

Top 5 Leading Players in the Indonesia Gift Card Market

Here are some of the leading companies in the Indonesia Gift Card Industry:

1. Tokopedia

Company Name Tokopedia
Established Year 2009
Headquarters Jakarta, Indonesia
Official Website Click Here

This company offers wide digital gift card options integrated in its marketplace and mobile wallet ecosystem.

2. Shopee Indonesia

Company Name Shopee Indonesia
Established Year 2015
Headquarters Jakarta, Indonesia
Official Website Click Here

A major e‑commerce player offering gift cards across retail and gaming categories with strong user reach.

3. GoTo Financial

Company Name GoTo Financial
Established Year 2021
Headquarters Jakarta, Indonesia
Official Website Click Here

Provides integrated payment and wallet services including gift card offerings for corporates and consumers.

4. OVO

Company Name OVO
Established Year 2017
Headquarters Jakarta, Indonesia
Official Website Click Here

A leading digital wallet platform incorporating gift cards and promotions, supporting multiple merchant categories.

5. Alfamart

Company Name Alfamart
Established Year 1989
Headquarters Tangerang, Indonesia
Official Website Click Here

A major retail chain offering physical and digital gift card solutions redeemable across its stores and partner networks.

Government Regulations Introduced in the Indonesia Gift Card Market

According to Indonesian Government Data, the regulatory framework in Indonesia supports the digital payments ecosystem, which positively influences the gift card market. The domestic payment system overseen by Bank Indonesia mandates security and transparency standards for digital financial products. Regulations around consumer protection, data privacy, anti‑fraud measures, and e‑money licensing ensure that gift card service providers adhere to compliance norms. The emphasis on mobile payments and national QR standards also assists in creating an enabling environment for gift card adoption across merchants and digital channels.

Future Insights of the Indonesia Gift Card Market

The Indonesia Gift Card Market is set to evolve significantly with continued digital transformation and consumer behaviour shifts. As more consumers opt for convenience and instant gifting via mobile, e‑gift card penetration will accelerate. Corporates are likely to expand incentives and reward programmes, utilising gift cards across industries and merchant types. Merchant networks will broaden their acceptance to include non‑traditional categories such as entertainment and food‑services, boosting redemption flexibility.

Market Segmentation Analysis

The report offers a comprehensive study of the following market segments and their leading categories:

Closed-Loop Gift Cards to Dominate the Market – By Card Type

Closed-loop gift cards are expected to dominate the market as these cards are issued by specific retailers or brand networks, offering targeted value and redemption options. Their appeal lies in focused brand association, ease of merchant management, and high uptake in retail gifting and promotions.

Digital Gift Cards to Dominate the Market – By Product Form

According to Sachin, Senior Research Analyst, 6Wresearch, Digital gift cards are set to lead the Indonesia Gift Card Market Share due to their convenience, instant delivery, and integration with mobile wallets, making them ideal for online gifting and occasions. Physical cards continue to have relevance during festivals and in offline channels, but the growth trajectory is quickly shifting toward digital formats.

Retail Consumer Segment to Dominate the Market – By End-User

The retail consumer segment is projected to dominate the market given the strong gifting culture, festival-driven demand, and rising preference for gift cards among individual consumers. The corporate segment’s growth remains significant but starts from a smaller base compared to retail.

Key Attractiveness of the Report

  • 10 Years of Market Numbers
  • Historical Data Starting from 2021 to 2024
  • Base Year: 2024
  • Forecast Data until 2031
  • Key Performance Indicators Impacting the Market
  • Major Upcoming Developments and Projects

Key Highlights of the Report:

  • Indonesia Gift Card Market Outlook
  • Market Size of Indonesia Gift Card Market, 2024
  • Forecast of Indonesia Gift Card Market, 2031
  • Historical Data and Forecast of Indonesia Gift Card Revenues & Volume for the Period 2021- 2031
  • Indonesia Gift Card Market Trend Evolution
  • Indonesia Gift Card Market Drivers and Challenges
  • Indonesia Gift Card Price Trends
  • Indonesia Gift Card Porter's Five Forces
  • Indonesia Gift Card Industry Life Cycle
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Product for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By E-Gift Cards for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Physical Cards for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Functional Attribute for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Closed Loop for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Universal Accepted Open Loop for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By E-Gifting for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Industry Vertical for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Retail for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Corporate Institutions for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Merchant for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Restaurants for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Discount Stores for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Coffee Shops for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Departmental Store for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Grocery Store/Food Supermarkets for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Entertainment for the Period 2021- 2031
  • Historical Data and Forecast of Indonesia Gift Card Market Revenues & Volume By Others for the Period 2021- 2031
  • Indonesia Gift Card Import Export Trade Statistics
  • Market Opportunity Assessment By Product
  • Market Opportunity Assessment By Functional Attribute
  • Market Opportunity Assessment By Industry Vertical
  • Market Opportunity Assessment By Merchant
  • Indonesia Gift Card Top Companies Market Share
  • Indonesia Gift Card Competitive Benchmarking By Technical and Operational Parameters
  • Indonesia Gift Card Company Profiles
  • Indonesia Gift Card Key Strategic Recommendations

Market Covered

The report offers a comprehensive study of the subsequent market segments:

By Product

  • E-Gift Cards
  • Physical Cards

By Functional Attribute

  • Closed Loop
  • Universal Accepted Open Loop
  • E-Gifting

By Industry Vertical

  • Retail
  • Corporate Institutions

By Merchant

  • Restaurants
  • Discount Stores
  • Coffee Shops
  • Departmental Store
  • Grocery Store/Food Supermarkets
  • Entertainment
  • Others

Indonesia Gift Card Market (2025-2031): FAQ's

The Indonesia Gift Card Market is projected to grow at a compound annual growth rate (CAGR) of 15.6% during the forecast period of 2025 2031.
The retail industry is leading the adoption of gift cards, with retailers offering them as part of promotions, loyalty programmes, and gift options for consumers.
Challenges include security concerns related to digital gift cards and competition from other forms of promotional tools like vouchers and discount coupons.
Key growth drivers include the rise of mobile wallets, the adoption of gift cards for corporate gifting and incentives, and the growing demand for digital payment solutions.
Emerging trends include the expansion of multi merchant open loop gift cards, the integration of gift cards into loyalty programs, and the increasing popularity of e gift cards among younger, tech-savvy consumers.
6Wresearch actively monitors the Indonesia Gift Card Market and publishes its comprehensive annual report, highlighting emerging trends, growth drivers, revenue analysis, and forecast outlook. Our insights help businesses to make data-backed strategic decisions with ongoing market dynamics. Our analysts track relevent industries related to the Indonesia Gift Card Market, allowing our clients with actionable intelligence and reliable forecasts tailored to emerging regional needs.
Yes, we provide customisation as per your requirements. To learn more, feel free to contact us on sales@6wresearch.com
1 Executive Summary
2 Introduction
2.1 Key Highlights of the Report
2.2 Report Description
2.3 Market Scope & Segmentation
2.4 Research Methodology
2.5 Assumptions
3 Indonesia Gift Card Market Overview
3.1 Indonesia Country Macro Economic Indicators
3.2 Indonesia Gift Card Market Revenues & Volume, 2021 & 2031F
3.3 Indonesia Gift Card Market - Industry Life Cycle
3.4 Indonesia Gift Card Market - Porter's Five Forces
3.5 Indonesia Gift Card Market Revenues & Volume Share, By Product, 2021 & 2031F
3.6 Indonesia Gift Card Market Revenues & Volume Share, By Functional Attribute, 2021 & 2031F
3.7 Indonesia Gift Card Market Revenues & Volume Share, By Industry Vertical, 2021 & 2031F
3.8 Indonesia Gift Card Market Revenues & Volume Share, By Merchant, 2021 & 2031F
4 Indonesia Gift Card Market Dynamics
4.1 Impact Analysis
4.2 Market Drivers
4.2.1 Increasing adoption of digital payment methods in Indonesia
4.2.2 Growing popularity of e-commerce platforms in the country
4.2.3 Rise in demand for convenient gifting options and personalized experiences
4.3 Market Restraints
4.3.1 Limited awareness and understanding of gift card usage among consumers
4.3.2 Concerns regarding security and fraud associated with digital transactions
4.3.3 Cultural preference for traditional gift-giving practices over gift cards
5 Indonesia Gift Card Market Trends
6 Indonesia Gift Card Market, By Types
6.1 Indonesia Gift Card Market, By Product
6.1.1 Overview and Analysis
6.1.2 Indonesia Gift Card Market Revenues & Volume, By Product, 2021- 2031F
6.1.3 Indonesia Gift Card Market Revenues & Volume, By E-Gift Cards, 2021- 2031F
6.1.4 Indonesia Gift Card Market Revenues & Volume, By Physical Cards, 2021- 2031F
6.2 Indonesia Gift Card Market, By Functional Attribute
6.2.1 Overview and Analysis
6.2.2 Indonesia Gift Card Market Revenues & Volume, By Closed Loop, 2021- 2031F
6.2.3 Indonesia Gift Card Market Revenues & Volume, By Universal Accepted Open Loop, 2021- 2031F
6.2.4 Indonesia Gift Card Market Revenues & Volume, By E-Gifting, 2021- 2031F
6.3 Indonesia Gift Card Market, By Industry Vertical
6.3.1 Overview and Analysis
6.3.2 Indonesia Gift Card Market Revenues & Volume, By Retail, 2021- 2031F
6.3.3 Indonesia Gift Card Market Revenues & Volume, By Corporate Institutions, 2021- 2031F
6.4 Indonesia Gift Card Market, By Merchant
6.4.1 Overview and Analysis
6.4.2 Indonesia Gift Card Market Revenues & Volume, By Restaurants, 2021- 2031F
6.4.3 Indonesia Gift Card Market Revenues & Volume, By Discount Stores, 2021- 2031F
6.4.4 Indonesia Gift Card Market Revenues & Volume, By Coffee Shops, 2021- 2031F
6.4.5 Indonesia Gift Card Market Revenues & Volume, By Departmental Store, 2021- 2031F
6.4.6 Indonesia Gift Card Market Revenues & Volume, By Grocery Store/Food Supermarkets, 2021- 2031F
6.4.7 Indonesia Gift Card Market Revenues & Volume, By Entertainment, 2021- 2031F
7 Indonesia Gift Card Market Import-Export Trade Statistics
7.1 Indonesia Gift Card Market Export to Major Countries
7.2 Indonesia Gift Card Market Imports from Major Countries
8 Indonesia Gift Card Market Key Performance Indicators
8.1 Redemption rate of gift cards in Indonesia
8.2 Average value of gift card purchases
8.3 Frequency of gift card purchases by consumers
9 Indonesia Gift Card Market - Opportunity Assessment
9.1 Indonesia Gift Card Market Opportunity Assessment, By Product, 2021 & 2031F
9.2 Indonesia Gift Card Market Opportunity Assessment, By Functional Attribute, 2021 & 2031F
9.3 Indonesia Gift Card Market Opportunity Assessment, By Industry Vertical, 2021 & 2031F
9.4 Indonesia Gift Card Market Opportunity Assessment, By Merchant, 2021 & 2031F
10 Indonesia Gift Card Market - Competitive Landscape
10.1 Indonesia Gift Card Market Revenue Share, By Companies, 2024
10.2 Indonesia Gift Card Market Competitive Benchmarking, By Operating and Technical Parameters
11 Company Profiles
12 Recommendations
13 Disclaimer
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