Market Forecast By Product (E-Gift Cards, Physical Cards), By Functional Attribute (Closed Loop, Universal Accepted Open Loop, E-Gifting), By Industry Vertical (Retail, Corporate Institutions), By Merchant (Restaurants, Discount Stores, Coffee Shops, Departmental Store, Grocery Store/Food Supermarkets, Entertainment, Others) And Competitive Landscape
| Product Code: ETC7566012 | Publication Date: Sep 2024 | Updated Date: Nov 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Dhaval Chaurasia | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
According to 6Wresearch internal database and industry insights, the Indonesia Gift Card Market is anticipated to rise at a compound annual growth rate (CAGR) of 15.6% during the forecast period 2025‑2031.
Below is the evaluation of year‑wise growth rate along with key growth drivers:
| Year | Est. Annual Growth (%) | Growth Drivers |
| 2020 | 0.08 | Widespread adoption of digital payment platforms and increasing e‑commerce activity. |
| 2021 | 0.092 | Increased usage of gifts cards in corporates for employee rewards and incentives. |
| 2022 | 0.101 | Changing consumer preference for convenient gifting and mobile wallet integration. |
| 2023 | 0.113 | Development of multi‑brand and digital gift card offerings by retailers. |
| 2024 | 0.124 | Boosted digital ecosystem, increased smartphone penetration, and seamless redemption options |
India Gift Card Market report thoroughly covers the market by product, functional attribute, industry vertical, and merchant. The report provides an unbiased and detailed analysis of ongoing market trends, opportunities/high growth areas, and market drivers, which would help stakeholders to devise and align their market strategies according to the current and future market dynamics.
| Report Name | Indonesia Gift Card Market |
| Forecast period | 2025-2031 |
| CAGR | 15.6% |
| Growing Sector | Retail |
Indonesia Gift Card Market is poised for noteworthy development in the coming years, supported by strong growth in digital commerce, mobile wallet adoption and changing consumer gifting behaviours. Gift cards are increasingly used not only for traditional gifting occasions but also for promotions, loyalty programmes, and employee incentives. The shift from physical to e‑gift cards is gaining momentum, and both retail and corporate segments are benefiting from more flexible, tech‑enabled solutions.
Below are some major growth factors and their impacts on the market dynamics:
| Drivers | Primary Segments Affected | Why it matters |
| Digital payment and mobile wallet adoption | By Product (E‑Gift Cards) | Instant delivery and ease of use encourage digital formats. |
| Corporate gifting and incentive programmes | By Functional Attribute (Closed Loop, Universal Accepted Open Loop, E‑Gifting) | Corporates increasingly use gift cards to engage employees and clients. |
| Retail‑channel expansion | By Industry Vertical (Retail, Corporate Institutions) | More merchants accept gift cards across retail and corporate environments. |
| Consumer preference for convenience | By Merchant (Restaurants, Discount Stores, Coffee Shops, Departmental Store, Grocery Store/Food Supermarkets, Entertainment, Others) | Flexibility in redemption across varied merchant categories boosts uptake. |
| Technology and personalization | By Functional Attribute (E‑Gifting) | Customised digital cards enhance the gifting experience and drive adoption. |
The Indonesia Gift Card Market is projected to display strong growth, exhibiting a CAGR of 15.6% during the forecast period of 2025‑2031. The market size is being driven by the growing penetration of e‑commerce platforms, increasing corporate incentive programmes and rising smartphone usage. The shift towards digital formats and expansion across merchant categories such as restaurants, grocery stores, coffee shops, and entertainment venues are further supporting market expansion.
Below are some major restraints and their influence on the market dynamics:
| Restraints | Primary Segments Affected | What this means |
| Fraud and security concerns | By Product (E‑Gift Cards) | Consumer hesitation to adopt digital gift cards if security is apparently is weak. |
| Limited awareness in rural regions | By Industry Vertical (Retail, Corporate Institutions) | Rural consumers may still prefer traditional gifting methods, restricting penetration. |
| Redemption complexity | By Merchant (Various merchant categories) | If gift cards are not easily redeemable across merchants, consumer trust may decline. |
| Saturation of promotional programmes | By Functional Attribute (Closed Loop, Open Loop) | Excessive incentives may reduce perceived value over time and affect long‑term growth. |
| Fragmented merchant acceptance | By Merchant | If many merchants do not accept gift cards, consumer appeal may be limited. |
Despite of upward growth trajectory, the Indonesia Gift Card Market faces significant barriers that could impede growth. For example, ensuring robust digital security measures to protect against fraud, rising consumer awareness particularly in less urbanised areas, and streamlining redemption processes across diverse merchants. Apart from this, aligning various merchant categories under unified gift card acceptance and maintaining value perception in promotional regimes remain key concerns for Indonesia Gift Card Market Growth.
The following trends are observed in the Indonesia Gift Card Market:
Here is a list of lucrative opportunities in the Indonesia Gift Card industry, including:
Here are some of the leading companies in the Indonesia Gift Card Industry:
| Company Name | Tokopedia |
| Established Year | 2009 |
| Headquarters | Jakarta, Indonesia |
| Official Website | Click Here |
This company offers wide digital gift card options integrated in its marketplace and mobile wallet ecosystem.
| Company Name | Shopee Indonesia |
| Established Year | 2015 |
| Headquarters | Jakarta, Indonesia |
| Official Website | Click Here |
A major e‑commerce player offering gift cards across retail and gaming categories with strong user reach.
| Company Name | GoTo Financial |
| Established Year | 2021 |
| Headquarters | Jakarta, Indonesia |
| Official Website | Click Here |
Provides integrated payment and wallet services including gift card offerings for corporates and consumers.
| Company Name | OVO |
| Established Year | 2017 |
| Headquarters | Jakarta, Indonesia |
| Official Website | Click Here |
A leading digital wallet platform incorporating gift cards and promotions, supporting multiple merchant categories.
| Company Name | Alfamart |
| Established Year | 1989 |
| Headquarters | Tangerang, Indonesia |
| Official Website | Click Here |
A major retail chain offering physical and digital gift card solutions redeemable across its stores and partner networks.
According to Indonesian Government Data, the regulatory framework in Indonesia supports the digital payments ecosystem, which positively influences the gift card market. The domestic payment system overseen by Bank Indonesia mandates security and transparency standards for digital financial products. Regulations around consumer protection, data privacy, anti‑fraud measures, and e‑money licensing ensure that gift card service providers adhere to compliance norms. The emphasis on mobile payments and national QR standards also assists in creating an enabling environment for gift card adoption across merchants and digital channels.
The Indonesia Gift Card Market is set to evolve significantly with continued digital transformation and consumer behaviour shifts. As more consumers opt for convenience and instant gifting via mobile, e‑gift card penetration will accelerate. Corporates are likely to expand incentives and reward programmes, utilising gift cards across industries and merchant types. Merchant networks will broaden their acceptance to include non‑traditional categories such as entertainment and food‑services, boosting redemption flexibility.
The report offers a comprehensive study of the following market segments and their leading categories:
Closed-loop gift cards are expected to dominate the market as these cards are issued by specific retailers or brand networks, offering targeted value and redemption options. Their appeal lies in focused brand association, ease of merchant management, and high uptake in retail gifting and promotions.
According to Sachin, Senior Research Analyst, 6Wresearch, Digital gift cards are set to lead the Indonesia Gift Card Market Share due to their convenience, instant delivery, and integration with mobile wallets, making them ideal for online gifting and occasions. Physical cards continue to have relevance during festivals and in offline channels, but the growth trajectory is quickly shifting toward digital formats.
The retail consumer segment is projected to dominate the market given the strong gifting culture, festival-driven demand, and rising preference for gift cards among individual consumers. The corporate segment’s growth remains significant but starts from a smaller base compared to retail.
The report offers a comprehensive study of the subsequent market segments:
| 1 Executive Summary |
| 2 Introduction |
| 2.1 Key Highlights of the Report |
| 2.2 Report Description |
| 2.3 Market Scope & Segmentation |
| 2.4 Research Methodology |
| 2.5 Assumptions |
| 3 Indonesia Gift Card Market Overview |
| 3.1 Indonesia Country Macro Economic Indicators |
| 3.2 Indonesia Gift Card Market Revenues & Volume, 2021 & 2031F |
| 3.3 Indonesia Gift Card Market - Industry Life Cycle |
| 3.4 Indonesia Gift Card Market - Porter's Five Forces |
| 3.5 Indonesia Gift Card Market Revenues & Volume Share, By Product, 2021 & 2031F |
| 3.6 Indonesia Gift Card Market Revenues & Volume Share, By Functional Attribute, 2021 & 2031F |
| 3.7 Indonesia Gift Card Market Revenues & Volume Share, By Industry Vertical, 2021 & 2031F |
| 3.8 Indonesia Gift Card Market Revenues & Volume Share, By Merchant, 2021 & 2031F |
| 4 Indonesia Gift Card Market Dynamics |
| 4.1 Impact Analysis |
| 4.2 Market Drivers |
| 4.2.1 Increasing adoption of digital payment methods in Indonesia |
| 4.2.2 Growing popularity of e-commerce platforms in the country |
| 4.2.3 Rise in demand for convenient gifting options and personalized experiences |
| 4.3 Market Restraints |
| 4.3.1 Limited awareness and understanding of gift card usage among consumers |
| 4.3.2 Concerns regarding security and fraud associated with digital transactions |
| 4.3.3 Cultural preference for traditional gift-giving practices over gift cards |
| 5 Indonesia Gift Card Market Trends |
| 6 Indonesia Gift Card Market, By Types |
| 6.1 Indonesia Gift Card Market, By Product |
| 6.1.1 Overview and Analysis |
| 6.1.2 Indonesia Gift Card Market Revenues & Volume, By Product, 2021- 2031F |
| 6.1.3 Indonesia Gift Card Market Revenues & Volume, By E-Gift Cards, 2021- 2031F |
| 6.1.4 Indonesia Gift Card Market Revenues & Volume, By Physical Cards, 2021- 2031F |
| 6.2 Indonesia Gift Card Market, By Functional Attribute |
| 6.2.1 Overview and Analysis |
| 6.2.2 Indonesia Gift Card Market Revenues & Volume, By Closed Loop, 2021- 2031F |
| 6.2.3 Indonesia Gift Card Market Revenues & Volume, By Universal Accepted Open Loop, 2021- 2031F |
| 6.2.4 Indonesia Gift Card Market Revenues & Volume, By E-Gifting, 2021- 2031F |
| 6.3 Indonesia Gift Card Market, By Industry Vertical |
| 6.3.1 Overview and Analysis |
| 6.3.2 Indonesia Gift Card Market Revenues & Volume, By Retail, 2021- 2031F |
| 6.3.3 Indonesia Gift Card Market Revenues & Volume, By Corporate Institutions, 2021- 2031F |
| 6.4 Indonesia Gift Card Market, By Merchant |
| 6.4.1 Overview and Analysis |
| 6.4.2 Indonesia Gift Card Market Revenues & Volume, By Restaurants, 2021- 2031F |
| 6.4.3 Indonesia Gift Card Market Revenues & Volume, By Discount Stores, 2021- 2031F |
| 6.4.4 Indonesia Gift Card Market Revenues & Volume, By Coffee Shops, 2021- 2031F |
| 6.4.5 Indonesia Gift Card Market Revenues & Volume, By Departmental Store, 2021- 2031F |
| 6.4.6 Indonesia Gift Card Market Revenues & Volume, By Grocery Store/Food Supermarkets, 2021- 2031F |
| 6.4.7 Indonesia Gift Card Market Revenues & Volume, By Entertainment, 2021- 2031F |
| 7 Indonesia Gift Card Market Import-Export Trade Statistics |
| 7.1 Indonesia Gift Card Market Export to Major Countries |
| 7.2 Indonesia Gift Card Market Imports from Major Countries |
| 8 Indonesia Gift Card Market Key Performance Indicators |
| 8.1 Redemption rate of gift cards in Indonesia |
| 8.2 Average value of gift card purchases |
| 8.3 Frequency of gift card purchases by consumers |
| 9 Indonesia Gift Card Market - Opportunity Assessment |
| 9.1 Indonesia Gift Card Market Opportunity Assessment, By Product, 2021 & 2031F |
| 9.2 Indonesia Gift Card Market Opportunity Assessment, By Functional Attribute, 2021 & 2031F |
| 9.3 Indonesia Gift Card Market Opportunity Assessment, By Industry Vertical, 2021 & 2031F |
| 9.4 Indonesia Gift Card Market Opportunity Assessment, By Merchant, 2021 & 2031F |
| 10 Indonesia Gift Card Market - Competitive Landscape |
| 10.1 Indonesia Gift Card Market Revenue Share, By Companies, 2024 |
| 10.2 Indonesia Gift Card Market Competitive Benchmarking, By Operating and Technical Parameters |
| 11 Company Profiles |
| 12 Recommendations |
| 13 Disclaimer |