| Product Code: ETC8375491 | Publication Date: Sep 2024 | Updated Date: Sep 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Sachin Kumar Rai | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
The Mongolia Shared Services Center market is currently in a nascent stage with growing potential. As companies in Mongolia seek to optimize their operational efficiency and reduce costs, the demand for shared services centers is increasing. Key industries driving this market include banking and finance, telecommunications, and IT services. Factors such as a skilled workforce proficient in multiple languages, a stable political environment, and government support for business process outsourcing are contributing to the growth of shared services centers in Mongolia. However, challenges such as infrastructure limitations and the need for further investment in technology and training exist. Overall, the Mongolia Shared Services Center market presents opportunities for both local and international companies looking to establish a presence in the country.
The Mongolia Shared Services Center market is experiencing significant growth due to the country`s favorable business environment, skilled workforce, and cost advantages compared to other countries in the region. Key trends in the market include the expansion of services beyond traditional back-office functions to include higher-value activities such as analytics and digital transformation support. Additionally, there is a growing demand for specialized services in industries such as finance, IT, and HR. Opportunities in the Mongolia SSC market lie in leveraging emerging technologies like robotic process automation and artificial intelligence to enhance efficiency and productivity. Companies looking to establish or expand their shared services operations in Mongolia can benefit from the country`s strategic location, stable political environment, and supportive government policies aimed at attracting foreign investment.
One of the key challenges faced in the Mongolia Shared Services Center Market is the limited availability of skilled talent. The country`s workforce may lack the necessary expertise in specialized areas such as finance, IT, and customer service, which are crucial for shared services operations. This shortage of skilled professionals can hinder the growth and efficiency of shared services centers in Mongolia, leading to difficulties in meeting client demands and maintaining high service standards. To address this challenge, companies operating in the Mongolia Shared Services Center Market need to invest in training programs, talent development initiatives, and possibly consider outsourcing certain functions to countries with more developed talent pools. Additionally, promoting education and upskilling opportunities within the local workforce can help alleviate the talent shortage over the long term.
The Mongolia Shared Services Center Market is primarily driven by cost efficiency and operational effectiveness. Companies are increasingly establishing shared services centers in Mongolia to leverage the lower operating costs and access to a skilled labor force. The country`s strategic location between Asia and Europe also serves as an advantage for companies looking to centralize their back-office functions. Additionally, the government`s support through favorable policies and incentives further encourages the growth of shared services centers in Mongolia. Overall, the key drivers for the market include cost savings, process standardization, access to talent, and the potential for scalability and expansion.
The Mongolian government has implemented several policies related to the Shared Services Center (SSC) market to attract foreign investment and promote economic growth. These policies include tax incentives for SSC companies, such as a reduced corporate income tax rate of 5% for qualifying entities, as well as exemptions from value-added tax on certain services. Additionally, the government has established special economic zones in strategic locations to encourage the establishment of SSCs and provide support services, such as infrastructure development and streamlined administrative procedures. Overall, these policies aim to position Mongolia as an attractive destination for SSCs looking to outsource business functions and take advantage of the country`s skilled workforce and competitive cost structure.
The future outlook for the Mongolia Shared Services Center Market appears promising as the country continues to position itself as an attractive destination for outsourcing services. With a skilled and cost-effective workforce, favorable business environment, and government support for the development of shared services centers, Mongolia is poised to see growth in this sector. Additionally, advancements in technology and infrastructure improvements are expected to further enhance the competitiveness of Mongolia in the global shared services market. As more companies seek to optimize their operations and reduce costs through outsourcing, Mongolia is likely to see increased investment and expansion in the shared services sector in the coming years.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Mongolia Shared Services Center Market Overview |
3.1 Mongolia Country Macro Economic Indicators |
3.2 Mongolia Shared Services Center Market Revenues & Volume, 2021 & 2031F |
3.3 Mongolia Shared Services Center Market - Industry Life Cycle |
3.4 Mongolia Shared Services Center Market - Porter's Five Forces |
3.5 Mongolia Shared Services Center Market Revenues & Volume Share, By End-use, 2021 & 2031F |
4 Mongolia Shared Services Center Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing demand for cost-effective business solutions |
4.2.2 Growing trend of companies outsourcing non-core functions |
4.2.3 Government support and incentives for shared services centers |
4.3 Market Restraints |
4.3.1 Limited skilled workforce in the shared services industry |
4.3.2 Infrastructure challenges such as reliable internet connectivity |
4.3.3 Regulatory and compliance issues related to operating shared services centers in Mongolia |
5 Mongolia Shared Services Center Market Trends |
6 Mongolia Shared Services Center Market, By Types |
6.1 Mongolia Shared Services Center Market, By End-use |
6.1.1 Overview and Analysis |
6.1.2 Mongolia Shared Services Center Market Revenues & Volume, By End-use, 2021- 2031F |
6.1.3 Mongolia Shared Services Center Market Revenues & Volume, By Pharmaceutical and clinical, 2021- 2031F |
6.1.4 Mongolia Shared Services Center Market Revenues & Volume, By Legal, 2021- 2031F |
6.1.5 Mongolia Shared Services Center Market Revenues & Volume, By BFSI, 2021- 2031F |
6.1.6 Mongolia Shared Services Center Market Revenues & Volume, By Manufacturing, 2021- 2031F |
6.1.7 Mongolia Shared Services Center Market Revenues & Volume, By Others, 2021- 2031F |
7 Mongolia Shared Services Center Market Import-Export Trade Statistics |
7.1 Mongolia Shared Services Center Market Export to Major Countries |
7.2 Mongolia Shared Services Center Market Imports from Major Countries |
8 Mongolia Shared Services Center Market Key Performance Indicators |
8.1 Employee retention rate in shared services centers |
8.2 Average response time for handling customer queries |
8.3 Percentage increase in the number of shared services centers setting up operations in Mongolia |
8.4 Efficiency ratio of shared services centers in terms of cost savings |
8.5 Employee satisfaction score in shared services centers |
9 Mongolia Shared Services Center Market - Opportunity Assessment |
9.1 Mongolia Shared Services Center Market Opportunity Assessment, By End-use, 2021 & 2031F |
10 Mongolia Shared Services Center Market - Competitive Landscape |
10.1 Mongolia Shared Services Center Market Revenue Share, By Companies, 2024 |
10.2 Mongolia Shared Services Center Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |