New Zealand Speech Analytics Market (2025-2031) | Growth, Trends, Industry, Forecast, Companies, Analysis, Outlook, Revenue, Segmentation, Size, Share & Value

2.1 Key Highlights of the Report

2.2 Report Description

2.3 Market Scope & Segmentation

2.4 Research Methodology

2.5 Assumptions

3.1 New Zealand Country Macro Economic Indicators

3.2 New Zealand Speech Analytics Market Revenues & Volume, 2021 & 2031F

3.3 New Zealand Speech Analytics Market - Industry Life Cycle

3.4 New Zealand Speech Analytics Market - Porter's Five Forces

3.5 New Zealand Speech Analytics Market Revenues & Volume Share, By Component , 2021 & 2031F

3.6 New Zealand Speech Analytics Market Revenues & Volume Share, By Vertical , 2021 & 2031F

3.7 New Zealand Speech Analytics Market Revenues & Volume Share, By Application , 2021 & 2031F

3.8 New Zealand Speech Analytics Market Revenues & Volume Share, By Business Function, 2021 & 2031F

3.9 New Zealand Speech Analytics Market Revenues & Volume Share, By Organization Size, 2021 & 2031F

3.10 New Zealand Speech Analytics Market Revenues & Volume Share, By Deployment Mode, 2021 & 2031F

4.1 Impact Analysis

4.2 Market Drivers

4.2.1 Increasing focus on enhancing customer experience and satisfaction through improved communication analysis

4.2.2 Rising adoption of speech analytics solutions in contact centers and customer service operations for better insights and efficiency

4.2.3 Growing demand for real-time monitoring and analysis of customer interactions for compliance and risk management purposes

4.3 Market Restraints

4.3.1 Data privacy concerns and regulatory challenges related to the handling of customer data

4.3.2 High initial implementation costs and ongoing maintenance expenses for speech analytics solutions

4.3.3 Limited awareness and understanding of the benefits of speech analytics among small and medium-sized enterprises (SMEs)

6.1 New Zealand Speech Analytics Market, By Component

6.1.1 Overview and Analysis

6.1.2 New Zealand Speech Analytics Market Revenues & Volume, By Solutions, 2021-2031F

6.1.3 New Zealand Speech Analytics Market Revenues & Volume, By Services, 2021-2031F

6.2 New Zealand Speech Analytics Market, By Vertical

6.2.1 Overview and Analysis

6.2.2 New Zealand Speech Analytics Market Revenues & Volume, By BFSI, 2021-2031F

6.2.3 New Zealand Speech Analytics Market Revenues & Volume, By Telecom, 2021-2031F

6.2.4 New Zealand Speech Analytics Market Revenues & Volume, By Retail and eCommerce, 2021-2031F

6.2.5 New Zealand Speech Analytics Market Revenues & Volume, By Automotive and Transportation, 2021-2031F

6.2.6 New Zealand Speech Analytics Market Revenues & Volume, By IT and ITES, 2021-2031F

6.2.7 New Zealand Speech Analytics Market Revenues & Volume, By Healthcare and Life Sciences, 2021-2031F

6.2.8 New Zealand Speech Analytics Market Revenues & Volume, By Travel and Hospitality, 2021-2031F

6.2.9 New Zealand Speech Analytics Market Revenues & Volume, By Travel and Hospitality, 2021-2031F

6.3 New Zealand Speech Analytics Market, By Application

6.3.1 Overview and Analysis

6.3.2 New Zealand Speech Analytics Market Revenues & Volume, By Customer Experience Management, 2021-2031F

6.3.3 New Zealand Speech Analytics Market Revenues & Volume, By Quality Management, 2021-2031F

6.3.4 New Zealand Speech Analytics Market Revenues & Volume, By Call Monitoring and Summarization, 2021-2031F

6.3.5 New Zealand Speech Analytics Market Revenues & Volume, By Agent Performance Management, 2021-2031F

6.3.6 New Zealand Speech Analytics Market Revenues & Volume, By Risk and Compliance Management, 2021-2031F

6.3.7 New Zealand Speech Analytics Market Revenues & Volume, By Sentiment Analysis, 2021-2031F

6.4 New Zealand Speech Analytics Market, By Business Function

6.4.1 Overview and Analysis

6.4.2 New Zealand Speech Analytics Market Revenues & Volume, By Finance and Accounting, 2021-2031F

6.4.3 New Zealand Speech Analytics Market Revenues & Volume, By Sales and Marketing, 2021-2031F

6.4.4 New Zealand Speech Analytics Market Revenues & Volume, By Contact Center/ Call Center, 2021-2031F

6.4.5 New Zealand Speech Analytics Market Revenues & Volume, By Operations and Supply Chain, 2021-2031F

6.4.6 New Zealand Speech Analytics Market Revenues & Volume, By HR, 2021-2031F

6.5 New Zealand Speech Analytics Market, By Organization Size

6.5.1 Overview and Analysis

6.5.2 New Zealand Speech Analytics Market Revenues & Volume, By Large Enterprises, 2021-2031F

6.5.3 New Zealand Speech Analytics Market Revenues & Volume, By SMEs, 2021-2031F

6.6 New Zealand Speech Analytics Market, By Deployment Mode

6.6.1 Overview and Analysis

6.6.2 New Zealand Speech Analytics Market Revenues & Volume, By On-premises, 2021-2031F

6.6.3 New Zealand Speech Analytics Market Revenues & Volume, By Cloud, 2021-2031F

7.1 New Zealand Speech Analytics Market Export to Major Countries

7.2 New Zealand Speech Analytics Market Imports from Major Countries

8.1 Average handle time (AHT) reduction percentage after implementing speech analytics

8.2 Percentage increase in customer satisfaction scores post-deployment of speech analytics solutions

8.3 Number of compliance violations detected and addressed through speech analytics tools

8.4 Rate of adoption of speech analytics technology among different industry verticals

8.5 Percentage increase in operational efficiency metrics, such as first call resolution (FCR) and agent performance indices, attributed to speech analytics implementation

9.1 New Zealand Speech Analytics Market Opportunity Assessment, By Component , 2021 & 2031F

9.2 New Zealand Speech Analytics Market Opportunity Assessment, By Vertical , 2021 & 2031F

9.3 New Zealand Speech Analytics Market Opportunity Assessment, By Application , 2021 & 2031F

9.4 New Zealand Speech Analytics Market Opportunity Assessment, By Business Function, 2021 & 2031F

9.5 New Zealand Speech Analytics Market Opportunity Assessment, By Organization Size, 2021 & 2031F

9.6 New Zealand Speech Analytics Market Opportunity Assessment, By Deployment Mode, 2021 & 2031F

10.1 New Zealand Speech Analytics Market Revenue Share, By Companies, 2024

10.2 New Zealand Speech Analytics Market Competitive Benchmarking, By Operating and Technical Parameters