| Product Code: ETC10436073 | Publication Date: Apr 2025 | Updated Date: Aug 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | No. of Pages: 65 | No. of Figures: 34 | No. of Tables: 19 | |
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 South Africa Retail Bank Loyalty Market Overview |
3.1 South Africa Country Macro Economic Indicators |
3.2 South Africa Retail Bank Loyalty Market Revenues & Volume, 2021 & 2031F |
3.3 South Africa Retail Bank Loyalty Market - Industry Life Cycle |
3.4 South Africa Retail Bank Loyalty Market - Porter's Five Forces |
3.5 South Africa Retail Bank Loyalty Market Revenues & Volume Share, By Type, 2021 & 2031F |
3.6 South Africa Retail Bank Loyalty Market Revenues & Volume Share, By Loyalty Program, 2021 & 2031F |
3.7 South Africa Retail Bank Loyalty Market Revenues & Volume Share, By Function, 2021 & 2031F |
3.8 South Africa Retail Bank Loyalty Market Revenues & Volume Share, By End Use, 2021 & 2031F |
4 South Africa Retail Bank Loyalty Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing competition among retail banks to retain customers |
4.2.2 Growing focus on customer experience and loyalty programs |
4.2.3 Technological advancements in banking services improving customer engagement |
4.3 Market Restraints |
4.3.1 Economic instability impacting consumer spending and saving habits |
4.3.2 Regulatory changes affecting loyalty program structures and offerings |
4.3.3 Security concerns and data privacy issues hindering customer trust |
5 South Africa Retail Bank Loyalty Market Trends |
6 South Africa Retail Bank Loyalty Market, By Types |
6.1 South Africa Retail Bank Loyalty Market, By Type |
6.1.1 Overview and Analysis |
6.1.2 South Africa Retail Bank Loyalty Market Revenues & Volume, By Type, 2021 - 2031F |
6.1.3 South Africa Retail Bank Loyalty Market Revenues & Volume, By Points-Based, 2021 - 2031F |
6.1.4 South Africa Retail Bank Loyalty Market Revenues & Volume, By Cashback, 2021 - 2031F |
6.1.5 South Africa Retail Bank Loyalty Market Revenues & Volume, By Tiered Programs, 2021 - 2031F |
6.2 South Africa Retail Bank Loyalty Market, By Loyalty Program |
6.2.1 Overview and Analysis |
6.2.2 South Africa Retail Bank Loyalty Market Revenues & Volume, By Rewards Accumulation, 2021 - 2031F |
6.2.3 South Africa Retail Bank Loyalty Market Revenues & Volume, By Instant Money Return, 2021 - 2031F |
6.2.4 South Africa Retail Bank Loyalty Market Revenues & Volume, By Exclusive Benefits, 2021 - 2031F |
6.3 South Africa Retail Bank Loyalty Market, By Function |
6.3.1 Overview and Analysis |
6.3.2 South Africa Retail Bank Loyalty Market Revenues & Volume, By Customer Retention, 2021 - 2031F |
6.3.3 South Africa Retail Bank Loyalty Market Revenues & Volume, By Spending Incentives, 2021 - 2031F |
6.3.4 South Africa Retail Bank Loyalty Market Revenues & Volume, By Premium Customer Engagement, 2021 - 2031F |
6.4 South Africa Retail Bank Loyalty Market, By End Use |
6.4.1 Overview and Analysis |
6.4.2 South Africa Retail Bank Loyalty Market Revenues & Volume, By Banks, 2021 - 2031F |
6.4.3 South Africa Retail Bank Loyalty Market Revenues & Volume, By Financial Institutions, 2021 - 2031F |
6.4.4 South Africa Retail Bank Loyalty Market Revenues & Volume, By Digital Banking, 2021 - 2031F |
7 South Africa Retail Bank Loyalty Market Import-Export Trade Statistics |
7.1 South Africa Retail Bank Loyalty Market Export to Major Countries |
7.2 South Africa Retail Bank Loyalty Market Imports from Major Countries |
8 South Africa Retail Bank Loyalty Market Key Performance Indicators |
8.1 Customer retention rate |
8.2 Net Promoter Score (NPS) indicating customer satisfaction and loyalty |
8.3 Average revenue per customer (ARPU) reflecting customer engagement and cross-selling effectiveness |
8.4 Customer lifetime value (CLV) demonstrating the long-term value of loyal customers |
8.5 Number of active participants in loyalty programs showing customer engagement and interest |
9 South Africa Retail Bank Loyalty Market - Opportunity Assessment |
9.1 South Africa Retail Bank Loyalty Market Opportunity Assessment, By Type, 2021 & 2031F |
9.2 South Africa Retail Bank Loyalty Market Opportunity Assessment, By Loyalty Program, 2021 & 2031F |
9.3 South Africa Retail Bank Loyalty Market Opportunity Assessment, By Function, 2021 & 2031F |
9.4 South Africa Retail Bank Loyalty Market Opportunity Assessment, By End Use, 2021 & 2031F |
10 South Africa Retail Bank Loyalty Market - Competitive Landscape |
10.1 South Africa Retail Bank Loyalty Market Revenue Share, By Companies, 2024 |
10.2 South Africa Retail Bank Loyalty Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |