Market Forecast By Vertical (Government and defense, Banking, Financial Services, and Insurance (BFSI), Healthcare, Media and entertainment, Consumer goods and retail, IT and telecom), By Business Function (Human Resources, Finance and Accounting, Sales and Marketing, Supply Chain Management, Operations and Support, Manufacturing), By Deployment Mode (On-premises, Cloud), By Organization Size (Large enterprises, Small and Medium Enterprises (SMEs)), By Service Type (Professional services, Managed services, Telecom services) And Competitive Landscape
| Product Code: ETC4402802 | Publication Date: Jul 2023 | Updated Date: Aug 2025 | Product Type: Report | |
| Publisher: 6Wresearch | Author: Ravi Bhandari | No. of Pages: 70 | No. of Figures: 35 | No. of Tables: 5 |
| Report Name | US IT Services Market |
| Forecast period | 2025-2031 |
| CAGR | 14.2% |
| Growing Sector | Government and Defense |
The US IT Services market report thoroughly covers the market by vertical, by business function, by deployment mode, by organization size, by service type and competitive Landscape. The report provides an unbiased and detailed analysis of the on-going market trends, opportunities/high growth areas, and market drivers which would help the stakeholders to devise and align their market strategies according to the current and future market dynamics.
The US IT Services Market has been evolving rapidly in the past few years, mainly driven by emerging technologies such as IoT, Artificial Intelligence, Machine Learning, and Cloud Computing. The industry has grown to become one of the world's largest IT services hubs. Additionally, IT Services is one of the key drivers of economic growth and technological innovation, providing a wide range of services for businesses, government, and individuals. As technology continues to evolve, the IT service market must adapt to the changing demands of businesses and individuals. Further, the Latest trends in the IT services industry largely revolve around the adoption of emerging technologies mentioned earlier. There has been a significant increase in the demand for Cloud Computing and Analytics services, as businesses continue to shift their operations to the cloud. The use of Artificial intelligence and Machine Learning-based services has also been on the rise, with more and more companies integrating these services into their operations. However, despite the exceptional growth potential, the US IT services industry also faces various challenges. For instance, companies are dealing with increasing threats to cyber-attacks and data breaches, leading to concerns surrounding data privacy and security. Another growing challenge is the scarcity of skilled talent in the market. Finding and retaining qualified professionals to drive operations and support innovation has become a significant concern.
According to 6Wresearch, US IT Services market size is projected to grow at a CAGR of 14.2% during 2025-2031. One of the main drivers of the US IT services market is the increasing importance of digital transformation across various industries. Digital transformation refers to the integration of digital technologies, such as cloud computing and artificial intelligence, into businesses to improve operational efficiency, enhance customer experience, and create new revenue streams. As more businesses embrace digital transformation, the demand for IT services continues to grow. Additionally, another factor driving the growth of the US IT services market is the increasing use of cloud computing. With the rise of remote work and the need for flexible and scalable IT infrastructure, many businesses are turning to cloud services to support their operations. This trend has led to a significant demand for cloud-related IT services, such as cloud infrastructure design, implementation, and management. Further, the internet of things (IoT) is also playing a significant role in shaping the future of the US IT services market. With a growing number of IoT devices being deployed across various sectors such as healthcare, manufacturing, and transportation, the need for IT services to manage these devices is also on the rise. IoT-related IT services such as device management, security, and analytics, are expected to become increasingly important in the coming years.
FITARA was signed into law in December 2014 and it aimed to improve the acquisition and management of IT resources in the federal government. The act is designed to make the process more efficient and cost-effective, and it requires federal agencies to report their IT investments to the Office of Management and Budget (OMB). The act has created opportunities for IT service providers to work with the federal government and has led to increased demand for IT services in the public sector. Further, the CISA was signed into law in December 2015 and it aims to improve cybersecurity in the US. The act authorizes the sharing of cybersecurity threat information between private sector entities and the federal government. The act has created new opportunities for IT service providers to work with businesses to improve their cybersecurity posture. This has led to increased demand for IT services in the private sector. Also, these casts have improved the US IT Services Market Share. Moreover, the Affordable Care Act was signed into law in March 2010 and it aims to improve the accessibility and affordability of healthcare in the US. The act has created opportunities for IT service providers to work with healthcare providers to implement electronic health records (EHRs) and other healthcare-related IT services. The implementation of EHRs has led to increased demand for IT services in the healthcare sector.
The US IT services market is a highly competitive space with many players providing exceptional services to organizations of all sizes. From global leaders like IBM and Accenture to fast-growing companies like Cognizant and Infosys, each player has its own unique strengths and capabilities. Moreover, few of the companies’ also hold huge US IT Services Market Revenues. As an organization seeking to partner with an IT services provider, it is important to carefully evaluate the available options and select the partner that best aligns with your goals and objectives.
The future outlook of the US IT services market looks promising, with the market expected to continue growing at a steady rate in the coming years. The increasing adoption of emerging technologies such as AI/ML, blockchain, and edge computing is expected to drive the demand for IT services. The market is also witnessing a shift towards a more customer-centric approach, where service providers are focusing on delivering more personalized and tailored solutions to their clients. Moreover, the increasing demand for managed services, cloud migration, and cybersecurity services is expected to create several growth opportunities for IT service providers in the coming years.
According to Ravi Bhandari, Research Head, 6Wresearch, the professional services are among the most widely used IT services in the US. These companies provide clients with a wide range of expertise and offer everything from consulting to development and implementation services. They are sought after due to their ability to deliver custom solutions that are tailored to the needs of their clients, and they have a track record of helping organizations to achieve their technology goals. Examples of professional services include application development, cloud computing, cybersecurity, and data analytics. Moreover, the managed services offer businesses a proactive approach to IT support. Rather than waiting for IT issues to arise, managed services providers (MSPs) handle their clients' IT needs on an ongoing basis. MSPs provide remote IT monitoring, backup and recovery, network management, and other IT services. These services allow businesses to minimize the cost of IT ownership, and MSPs work to ensure that their clients' systems operate reliably and efficiently. Managed services are particularly advantageous for businesses that do not have the resources to hire their own IT team.
The US is one of the world's largest IT services markets, accounting for a significant share of the global market value. The country boasts a thriving IT industry that caters to various sectors, including government, banking, healthcare, media, and consumer goods. Additionally, the government and defense sector in the US is a significant contributor to the country's IT services market. The sector's primary focus is on delivering mission-critical services like cybersecurity, surveillance, intelligence gathering, and other services. The government's increasing need to modernize its IT infrastructure and digitize its services has propelled the IT services market's growth in this sector. Challenges that this vertical faces include data privacy and security concerns, budget constraints, and outdated legacy systems. Moreover, the BFSI sector is an essential contributor to the US IT services market. The sector's primary focus is on providing financial services built on top of advanced technologies like big data analytics, blockchain, and artificial intelligence. The sector's challenges include meeting regulatory requirements, improving customer experience, and addressing security and compliance issues. The US BFSI sector's robust IT infrastructure and significant investments in emerging technologies are expected to increase the sector's growth significantly.
The US IT Services market report provides a detailed analysis of the following market segments:
| 1 Executive Summary |
| 2 Introduction |
| 2.1 Key Highlights of the Report |
| 2.2 Report Description |
| 2.3 Market Scope & Segmentation |
| 2.4 Research Methodology |
| 2.5 Assumptions |
| 3 US IT Services Market Overview |
| 3.1 US Country Macro Economic Indicators |
| 3.2 US IT Services Market Revenues & Volume, 2021 & 2031F |
| 3.3 US IT Services Market - Industry Life Cycle |
| 3.4 US IT Services Market - Porter's Five Forces |
| 3.5 US IT Services Market Revenues & Volume Share, By Vertical , 2021 & 2031F |
| 3.6 US IT Services Market Revenues & Volume Share, By Business Function, 2021 & 2031F |
| 3.7 US IT Services Market Revenues & Volume Share, By Deployment Mode, 2021 & 2031F |
| 3.8 US IT Services Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
| 3.9 US IT Services Market Revenues & Volume Share, By Service Type, 2021 & 2031F |
| 4 US IT Services Market Dynamics |
| 4.1 Impact Analysis |
| 4.2 Market Drivers |
| 4.2.1 Increasing demand for cloud computing services |
| 4.2.2 Adoption of digital transformation by businesses |
| 4.2.3 Growth in the Internet of Things (IoT) technology |
| 4.2.4 Emphasis on cybersecurity solutions |
| 4.2.5 Rise in remote working trends |
| 4.3 Market Restraints |
| 4.3.1 Intense competition among IT service providers |
| 4.3.2 Data privacy and security concerns |
| 4.3.3 Economic uncertainty impacting IT spending |
| 4.3.4 Talent shortage in specialized IT skills |
| 4.3.5 Regulatory changes affecting IT services |
| 5 US IT Services Market Trends |
| 6 US IT Services Market, By Types |
| 6.1 US IT Services Market, By Vertical |
| 6.1.1 Overview and Analysis |
| 6.1.2 US IT Services Market Revenues & Volume, By Vertical , 2021-2031F |
| 6.1.3 US IT Services Market Revenues & Volume, By Government and defense, 2021-2031F |
| 6.1.4 US IT Services Market Revenues & Volume, By Banking, Financial Services, and Insurance (BFSI), 2021-2031F |
| 6.1.5 US IT Services Market Revenues & Volume, By Healthcare, 2021-2031F |
| 6.1.6 US IT Services Market Revenues & Volume, By Media and entertainment, 2021-2031F |
| 6.1.7 US IT Services Market Revenues & Volume, By Consumer goods and retail, 2021-2031F |
| 6.1.8 US IT Services Market Revenues & Volume, By IT and telecom, 2021-2031F |
| 6.2 US IT Services Market, By Business Function |
| 6.2.1 Overview and Analysis |
| 6.2.2 US IT Services Market Revenues & Volume, By Human Resources, 2021-2031F |
| 6.2.3 US IT Services Market Revenues & Volume, By Finance and Accounting, 2021-2031F |
| 6.2.4 US IT Services Market Revenues & Volume, By Sales and Marketing, 2021-2031F |
| 6.2.5 US IT Services Market Revenues & Volume, By Supply Chain Management, 2021-2031F |
| 6.2.6 US IT Services Market Revenues & Volume, By Operations and Support, 2021-2031F |
| 6.2.7 US IT Services Market Revenues & Volume, By Manufacturing, 2021-2031F |
| 6.3 US IT Services Market, By Deployment Mode |
| 6.3.1 Overview and Analysis |
| 6.3.2 US IT Services Market Revenues & Volume, By On-premises, 2021-2031F |
| 6.3.3 US IT Services Market Revenues & Volume, By Cloud, 2021-2031F |
| 6.4 US IT Services Market, By Organization Size |
| 6.4.1 Overview and Analysis |
| 6.4.2 US IT Services Market Revenues & Volume, By Large enterprises, 2021-2031F |
| 6.4.3 US IT Services Market Revenues & Volume, By Small and Medium Enterprises (SMEs), 2021-2031F |
| 6.5 US IT Services Market, By Service Type |
| 6.5.1 Overview and Analysis |
| 6.5.2 US IT Services Market Revenues & Volume, By Professional services, 2021-2031F |
| 6.5.3 US IT Services Market Revenues & Volume, By Managed services, 2021-2031F |
| 6.5.4 US IT Services Market Revenues & Volume, By Telecom services, 2021-2031F |
| 7 US IT Services Market Import-Export Trade Statistics |
| 7.1 US IT Services Market Export to Major Countries |
| 7.2 US IT Services Market Imports from Major Countries |
| 8 US IT Services Market Key Performance Indicators |
| 8.1 Average revenue per user (ARPU) for IT services |
| 8.2 Percentage of revenue from recurring contracts |
| 8.3 Customer satisfaction scores for IT service delivery |
| 8.4 Number of new clients acquired |
| 8.5 Utilization rate of IT service resources |
| 9 US IT Services Market - Opportunity Assessment |
| 9.1 US IT Services Market Opportunity Assessment, By Vertical , 2021 & 2031F |
| 9.2 US IT Services Market Opportunity Assessment, By Business Function, 2021 & 2031F |
| 9.3 US IT Services Market Opportunity Assessment, By Deployment Mode, 2021 & 2031F |
| 9.4 US IT Services Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
| 9.5 US IT Services Market Opportunity Assessment, By Service Type, 2021 & 2031F |
| 10 US IT Services Market - Competitive Landscape |
| 10.1 US IT Services Market Revenue Share, By Companies, 2024 |
| 10.2 US IT Services Market Competitive Benchmarking, By Operating and Technical Parameters |
| 11 Company Profiles |
| 12 Recommendations |
| 13 Disclaimer |