How big is the Order Management Software Market | Value, Demand & Future Trends 2025

How big is the order management software market?

The need for seamless customer experiences and the rise in online and omnichannel retailing with the growing demand for centralized order processing are all driving the market expansion. Companies are concentrating on lowering operating expenses, increasing inventory control, and improving delivery accuracy.

Growth Factors for Order Management Software Market

• Increasing industry-wide demand for e-commerce and omnichannel retail
• Systems for tracking orders and inventory in real time are essential.
• Increasing automation in supply chain management and warehousing
• The use of cloud-based solutions for scalable operations is growing rapidly.
• Increasing focus on service personalization and customer experience
• Integration with platforms for logistics, CRM, and ERP

Order Management Software Market Trends

The Order Management Software Market is expanding quickly as companies move toward unified platforms that provide order orchestration across channels and real-time visibility. More and more trends are moving toward the integration of AI and machine learning for intelligent routing and predictive order analytics. Modular and API-driven architectures are being used by businesses to integrate with external sales and logistics platforms. Demand for mobile-friendly solutions and self-service portals is rising. 

Emerging Developments in the Order Management Software Market

Emerging developments in the Order Management Software Market include AI-driven forecasting and demand planning capabilities that optimize stock levels and order fulfilment-code/no-code platforms are being introduced by vendors, allowing for quicker deployment and customization. Blockchain is also being investigated to improve order transaction security and traceability. Chat-based customer support integration and voice-activated order processing are becoming more popular.

List of Leading Companies in the Order Management Software Market

Below is a comprehensive list of the leading market players driving growth in this sector:

1. IBM Corporation

IBM offers Sterling Order Management, enabling businesses to coordinate orders, inventory, and delivery for complex omnichannel fulfillment.

2. Oracle Corporation

Oracle provides Oracle Order Management Cloud, which supports seamless order processing and integration with finance and supply chain systems.

3. SAP SE

SAP offers order management features within its S/4HANA and Commerce Cloud platforms, designed for large-scale enterprises seeking ERP integration.

4. Salesforce, Inc.

Salesforce provides Salesforce Order Management, streamlining fulfillment, customer service, and payment processes.

5. Manhattan Associates

Manhattan delivers enterprise-grade order management software, optimized for omnichannel retail, inventory visibility, and order routing.

6. Zoho Corporation

Zoho offers Zoho Inventory, a lightweight order management platform aimed at SMEs with multichannel selling needs.

7. Blue Yonder (JDA Software)

Blue Yonder provides AI-powered order & supply chain management solutions, helping enterprises forecast demand and fulfill orders accurately.

8. Shopify Inc.

Shopify integrates order management into its e-commerce platform, allowing merchants to automate sales, shipping, and inventory in one place.

9. Adobe (Magento)

Adobe (Magento) offers order management via Adobe Commerce, tailored for mid-to-large enterprises looking to unify commerce operations.

10. Brightpearl by Sage

Brightpearl specializes in retail-focused order management software with real-time reporting, automation, and multi-location inventory control.

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