Product Code: ETC6186829 | Publication Date: Sep 2024 | Updated Date: May 2025 | Product Type: Market Research Report | |
Publisher: 6Wresearch | Author: Vasudha | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
This segment of the market focuses specifically on service providers connecting restaurants with customers through digital platforms. Beyond logistics, these services include features like customer reviews, loyalty programs, and integrated payment solutions. The competitive landscape encourages continuous improvements in customer experience and geographic coverage, especially in regional towns and suburbs.
Online food delivery services in Australia are diversifying beyond just meal delivery to include groceries, beverages, and meal kits. The trend of healthier and gourmet options is growing among urban customers. AI-driven personalization, predictive ordering, and loyalty integration are refining customer journeys. Competitive pricing and strategic partnerships with local eateries are crucial for platforms looking to expand their market share in a competitive landscape.
Online food delivery services struggle with logistical complexities, customer retention, and maintaining partnerships with restaurants. The growing demand for quicker deliveries creates pressure on operations. Moreover, compliance with health and safety standards for food handling remains critical.
Closely tied to the broader food delivery market, policies focus on logistics innovation, digital commerce support, and fair work regulations. Investment opportunities arise from governmental efforts to digitize the food supply chain and support app-based service providers with technology development grants.
This broader sector, which includes the platforms themselves, is governed under a mix of commercial, labor, health, and technology regulations. State governments regulate workplace safety and rights for delivery workers, while the ACCC monitors pricing fairness and data practices. Theres growing emphasis on worker classification, with debates about whether gig economy workers should be treated as employees or independent contractors.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Australia Online Food Delivery Services Market Overview |
3.1 Australia Country Macro Economic Indicators |
3.2 Australia Online Food Delivery Services Market Revenues & Volume, 2021 & 2031F |
3.3 Australia Online Food Delivery Services Market - Industry Life Cycle |
3.4 Australia Online Food Delivery Services Market - Porter's Five Forces |
3.5 Australia Online Food Delivery Services Market Revenues & Volume Share, By Type, 2021 & 2031F |
3.6 Australia Online Food Delivery Services Market Revenues & Volume Share, By Channel Type, 2021 & 2031F |
3.7 Australia Online Food Delivery Services Market Revenues & Volume Share, By Payment Method, 2021 & 2031F |
4 Australia Online Food Delivery Services Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.3 Market Restraints |
5 Australia Online Food Delivery Services Market Trends |
6 Australia Online Food Delivery Services Market, By Types |
6.1 Australia Online Food Delivery Services Market, By Type |
6.1.1 Overview and Analysis |
6.1.2 Australia Online Food Delivery Services Market Revenues & Volume, By Type, 2021- 2031F |
6.1.3 Australia Online Food Delivery Services Market Revenues & Volume, By Restaurant-to-Consumer, 2021- 2031F |
6.1.4 Australia Online Food Delivery Services Market Revenues & Volume, By Platform-to-Consumer, 2021- 2031F |
6.2 Australia Online Food Delivery Services Market, By Channel Type |
6.2.1 Overview and Analysis |
6.2.2 Australia Online Food Delivery Services Market Revenues & Volume, By Websites/Desktop, 2021- 2031F |
6.2.3 Australia Online Food Delivery Services Market Revenues & Volume, By Mobile Applications, 2021- 2031F |
6.3 Australia Online Food Delivery Services Market, By Payment Method |
6.3.1 Overview and Analysis |
6.3.2 Australia Online Food Delivery Services Market Revenues & Volume, By Cash on Delivery, 2021- 2031F |
6.3.3 Australia Online Food Delivery Services Market Revenues & Volume, By Online, 2021- 2031F |
7 Australia Online Food Delivery Services Market Import-Export Trade Statistics |
7.1 Australia Online Food Delivery Services Market Export to Major Countries |
7.2 Australia Online Food Delivery Services Market Imports from Major Countries |
8 Australia Online Food Delivery Services Market Key Performance Indicators |
9 Australia Online Food Delivery Services Market - Opportunity Assessment |
9.1 Australia Online Food Delivery Services Market Opportunity Assessment, By Type, 2021 & 2031F |
9.2 Australia Online Food Delivery Services Market Opportunity Assessment, By Channel Type, 2021 & 2031F |
9.3 Australia Online Food Delivery Services Market Opportunity Assessment, By Payment Method, 2021 & 2031F |
10 Australia Online Food Delivery Services Market - Competitive Landscape |
10.1 Australia Online Food Delivery Services Market Revenue Share, By Companies, 2024 |
10.2 Australia Online Food Delivery Services Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |