Product Code: ETC6190900 | Publication Date: Sep 2024 | Updated Date: Aug 2025 | Product Type: Market Research Report | |
Publisher: 6Wresearch | Author: Vasudha | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
The Australian short message service (SMS) marketing market involves using text messages to engage with consumers for promotional purposes. SMS marketing has proven to be an effective direct marketing channel due to its high open rate and real-time engagement. Australian businesses across various sectors, including retail, hospitality, and healthcare, are leveraging SMS marketing to enhance customer engagement, improve brand loyalty, and promote time-sensitive offers or services. The rapid adoption of mobile devices and the growing trend of mobile commerce are key factors driving growth in this market.
The Australia Short Message Service (SMS) Marketing Market has seen steady expansion, fueled by the growing use of mobile phones for communication and advertising. SMS marketing is becoming increasingly popular due to its direct and personal nature, ensuring high open and response rates. Businesses in sectors such as retail, banking, and healthcare are utilizing SMS as a tool for customer engagement, promotions, and updates. The use of targeted messaging based on consumer behavior and preferences is enhancing the effectiveness of SMS campaigns, making it a cost-effective marketing strategy.
The short message service (SMS) marketing market in Australia faces challenges related to consumer privacy and data protection. With increasing concerns over unsolicited marketing messages and the implementation of stricter regulations, businesses need to ensure they have the necessary consent from consumers, which can impact marketing effectiveness. Additionally, SMS marketing is becoming less effective as younger generations are turning away from traditional forms of communication in favor of more modern platforms like social media and messaging apps. The growing use of ad-blocking technologies also poses a threat to SMS marketing strategies.
With high mobile phone penetration and strong consumer response rates to SMS marketing, this sector is ideal for investment in platforms that offer automation, analytics, and integration with CRM systems. Opportunities also exist in expanding services to SMEs looking for cost-effective, direct communication channels.
Government policies regarding SMS marketing in Australia are primarily governed by the Spam Act 2003 and enforced by the Australian Communications and Media Authority (ACMA). The act prohibits sending unsolicited commercial messages without prior consent and mandates businesses to provide an easy opt-out option. These strict regulations aim to protect consumer privacy and prevent abuse, ensuring that SMS marketing remains a reliable and ethical communication channel for businesses.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Australia Short Message Service Marketing Market Overview |
3.1 Australia Country Macro Economic Indicators |
3.2 Australia Short Message Service Marketing Market Revenues & Volume, 2021 & 2031F |
3.3 Australia Short Message Service Marketing Market - Industry Life Cycle |
3.4 Australia Short Message Service Marketing Market - Porter's Five Forces |
3.5 Australia Short Message Service Marketing Market Revenues & Volume Share, By Type, 2021 & 2031F |
3.6 Australia Short Message Service Marketing Market Revenues & Volume Share, By Application Type, 2021 & 2031F |
3.7 Australia Short Message Service Marketing Market Revenues & Volume Share, By Component, 2021 & 2031F |
3.8 Australia Short Message Service Marketing Market Revenues & Volume Share, By Enterprise Outlook, 2021 & 2031F |
3.9 Australia Short Message Service Marketing Market Revenues & Volume Share, By Deployment Type, 2021 & 2031F |
3.10 Australia Short Message Service Marketing Market Revenues & Volume Share, By Marketing Campaigns, 2021 & 2031F |
3.11 Australia Short Message Service Marketing Market Revenues & Volume Share, By Terminal Type, 2021 & 2031F |
4 Australia Short Message Service Marketing Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing smartphone penetration in Australia |
4.2.2 Growing demand for mobile communication services |
4.2.3 Technological advancements in SMS technology |
4.3 Market Restraints |
4.3.1 Rising competition from alternative messaging platforms (e.g., social media messaging apps) |
4.3.2 Regulatory restrictions on SMS marketing practices |
5 Australia Short Message Service Marketing Market Trends |
6 Australia Short Message Service Marketing Market, By Types |
6.1 Australia Short Message Service Marketing Market, By Type |
6.1.1 Overview and Analysis |
6.1.2 Australia Short Message Service Marketing Market Revenues & Volume, By Type, 2021- 2031F |
6.1.3 Australia Short Message Service Marketing Market Revenues & Volume, By Application Generated, 2021- 2031F |
6.1.4 Australia Short Message Service Marketing Market Revenues & Volume, By User Generated, 2021- 2031F |
6.1.5 Australia Short Message Service Marketing Market Revenues & Volume, By Others, 2021- 2031F |
6.2 Australia Short Message Service Marketing Market, By Application Type |
6.2.1 Overview and Analysis |
6.2.2 Australia Short Message Service Marketing Market Revenues & Volume, By Authentication and Verification, 2021- 2031F |
6.2.3 Australia Short Message Service Marketing Market Revenues & Volume, By Promotion and Marketing, 2021- 2031F |
6.2.4 Australia Short Message Service Marketing Market Revenues & Volume, By Customer Relationship Management (CRM), 2021- 2031F |
6.2.5 Australia Short Message Service Marketing Market Revenues & Volume, By Information Broadcasting, 2021- 2031F |
6.2.6 Australia Short Message Service Marketing Market Revenues & Volume, By Health Notification, 2021- 2031F |
6.2.7 Australia Short Message Service Marketing Market Revenues & Volume, By Others, 2021- 2031F |
6.3 Australia Short Message Service Marketing Market, By Component |
6.3.1 Overview and Analysis |
6.3.2 Australia Short Message Service Marketing Market Revenues & Volume, By Software, 2021- 2031F |
6.3.3 Australia Short Message Service Marketing Market Revenues & Volume, By Services, 2021- 2031F |
6.4 Australia Short Message Service Marketing Market, By Enterprise Outlook |
6.4.1 Overview and Analysis |
6.4.2 Australia Short Message Service Marketing Market Revenues & Volume, By SMEs, 2021- 2031F |
6.4.3 Australia Short Message Service Marketing Market Revenues & Volume, By Large Enterprises, 2021- 2031F |
6.5 Australia Short Message Service Marketing Market, By Deployment Type |
6.5.1 Overview and Analysis |
6.5.2 Australia Short Message Service Marketing Market Revenues & Volume, By SaaS, 2021- 2031F |
6.5.3 Australia Short Message Service Marketing Market Revenues & Volume, By Cloud Based, 2021- 2031F |
6.5.4 Australia Short Message Service Marketing Market Revenues & Volume, By On-Premises, 2021- 2031F |
6.6 Australia Short Message Service Marketing Market, By Marketing Campaigns |
6.6.1 Overview and Analysis |
6.6.2 Australia Short Message Service Marketing Market Revenues & Volume, By Occasions, 2021- 2031F |
6.6.3 Australia Short Message Service Marketing Market Revenues & Volume, By Special Offers, 2021- 2031F |
6.6.4 Australia Short Message Service Marketing Market Revenues & Volume, By Celebrations, 2021- 2031F |
6.6.5 Australia Short Message Service Marketing Market Revenues & Volume, By Others, 2021- 2031F |
6.7 Australia Short Message Service Marketing Market, By Terminal Type |
6.7.1 Overview and Analysis |
6.7.2 Australia Short Message Service Marketing Market Revenues & Volume, By Mobile-Based, 2021- 2031F |
6.7.3 Australia Short Message Service Marketing Market Revenues & Volume, By Desktop-Based, 2021- 2031F |
6.8 Australia Short Message Service Marketing Market, By Type of SMS |
6.8.1 Overview and Analysis |
6.8.2 Australia Short Message Service Marketing Market Revenues & Volume, By Transactional SMS, 2021- 2031F |
6.8.3 Australia Short Message Service Marketing Market Revenues & Volume, By Promotional SMS, 2021- 2031F |
6.8.4 Australia Short Message Service Marketing Market Revenues & Volume, By Personalize SMS, 2021- 2031F |
6.8.5 Australia Short Message Service Marketing Market Revenues & Volume, By Personalize SMS, 2021- 2031F |
7 Australia Short Message Service Marketing Market Import-Export Trade Statistics |
7.1 Australia Short Message Service Marketing Market Export to Major Countries |
7.2 Australia Short Message Service Marketing Market Imports from Major Countries |
8 Australia Short Message Service Marketing Market Key Performance Indicators |
8.1 Average revenue per user (ARPU) for SMS services |
8.2 Adoption rate of SMS-based marketing campaigns by businesses |
8.3 Rate of innovation and adoption of new SMS technologies |
9 Australia Short Message Service Marketing Market - Opportunity Assessment |
9.1 Australia Short Message Service Marketing Market Opportunity Assessment, By Type, 2021 & 2031F |
9.2 Australia Short Message Service Marketing Market Opportunity Assessment, By Application Type, 2021 & 2031F |
9.3 Australia Short Message Service Marketing Market Opportunity Assessment, By Component, 2021 & 2031F |
9.4 Australia Short Message Service Marketing Market Opportunity Assessment, By Enterprise Outlook, 2021 & 2031F |
9.5 Australia Short Message Service Marketing Market Opportunity Assessment, By Deployment Type, 2021 & 2031F |
9.6 Australia Short Message Service Marketing Market Opportunity Assessment, By Marketing Campaigns, 2021 & 2031F |
9.7 Australia Short Message Service Marketing Market Opportunity Assessment, By Terminal Type, 2021 & 2031F |
9.7 Australia Short Message Service Marketing Market Opportunity Assessment, By Type of SMS, 2021 & 2031F |
10 Australia Short Message Service Marketing Market - Competitive Landscape |
10.1 Australia Short Message Service Marketing Market Revenue Share, By Companies, 2024 |
10.2 Australia Short Message Service Marketing Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |