China Smart Hospitality Market (2025-2031) Outlook | Companies, Forecast, Value, Share, Size, Industry, Analysis, Growth, Revenue & Trends

Market Forecast By Offering (Solutions, Services), By Services (Professional Services, Managed Services), By Solution (Property Management System, Guest Experience Management System, Integrated Security Management, Facility Management Software, Network Management Software, Point Of Sale Software), By Deployment Mode (Cloud, On-premises), By End User (Hotel, Cruise, Luxury Yatches, Others) And Competitive Landscape
Product Code: ETC4423942 Publication Date: Jul 2023 Updated Date: Aug 2025 Product Type: Report
Publisher: 6Wresearch Author: Ravi Bhandari No. of Pages: 85 No. of Figures: 45 No. of Tables: 25

China Smart Hospitality Market Overview

The China Smart Hospitality Market is experiencing rapid growth driven by the increasing adoption of smart technologies in the hospitality sector. With the rise of digitization and the demand for personalized guest experiences, hotels and resorts in China are investing in smart solutions such as mobile check-in/out, smart room controls, and AI-powered concierge services. The market is also benefiting from the government`s support for smart city initiatives, which are driving the integration of IoT devices and data analytics in the hospitality industry. Key players in the market are focusing on innovating new technologies to enhance operational efficiency, improve guest satisfaction, and stay competitive in the evolving landscape of smart hospitality in China.

China Smart Hospitality Market Trends

The China Smart Hospitality Market is experiencing significant growth driven by the increasing adoption of smart technologies in the hospitality industry. Key trends include the implementation of AI-powered chatbots for customer service, the use of IoT devices for personalized guest experiences, and the integration of facial recognition technology for security and seamless check-ins. Mobile keyless entry systems are also gaining popularity, allowing guests to access their rooms with their smartphones. In response to the COVID-19 pandemic, there is a growing emphasis on contactless solutions such as mobile check-ins and digital payments to enhance safety and hygiene standards. Overall, the China Smart Hospitality Market is evolving towards more efficient, personalized, and technologically advanced solutions to meet the evolving needs of modern travelers.

China Smart Hospitality Market Challenges

The China Smart Hospitality Market faces several challenges, including data privacy concerns due to the vast amount of personal information collected from guests, cybersecurity risks related to the interconnected nature of smart devices, and the need for significant investment in infrastructure and technology to support smart solutions. Additionally, there is a lack of standardized regulations and guidelines in the industry, leading to potential confusion and inconsistency in the implementation of smart hospitality technologies. Furthermore, the rapid pace of technological advancements requires hospitality businesses to continuously update and adapt their systems to remain competitive, posing a challenge in terms of cost and resource allocation. Overall, navigating these challenges requires a strategic approach that balances innovation with security and compliance to fully leverage the benefits of smart hospitality technology in China.

China Smart Hospitality Market Investment Opportunities

The China Smart Hospitality Market offers diverse investment opportunities, including smart room technology, mobile check-in/out services, AI-powered guest services, and data analytics for personalized guest experiences. With the growing demand for technology-driven solutions in the hospitality sector, investing in Chinese companies specializing in smart hotel solutions can yield significant returns. Additionally, opportunities exist in partnering with Chinese hotel chains to implement smart technologies and enhance operational efficiency. Investing in startups focusing on digital payment solutions, contactless services, and blockchain applications for secure transactions in the hospitality industry can also be lucrative in the rapidly evolving Chinese market. Overall, the China Smart Hospitality Market presents a promising landscape for investors looking to capitalize on the intersection of technology and hospitality.

China Smart Hospitality Market Government Policy

The Chinese government has been actively promoting the development of the Smart Hospitality Market through various policies and initiatives. Key policies include the "Internet Plus" action plan, which emphasizes the integration of internet technologies with traditional industries, including hospitality. Additionally, the "Made in China 2025" initiative aims to upgrade the country`s manufacturing capabilities, which can benefit the smart hospitality sector in terms of smart devices and technologies. The government also supports the deployment of 5G technology, which is crucial for enhancing connectivity and enabling innovative smart solutions in the hospitality industry. Overall, these policies signal a favorable environment for the growth of the Smart Hospitality Market in China, with strong government backing and support for technological advancements.

China Smart Hospitality Market Future Outlook

The China Smart Hospitality Market is expected to witness substantial growth in the coming years driven by increasing demand for personalized and seamless guest experiences. The integration of advanced technologies such as AI, IoT, and data analytics in hotels, resorts, and restaurants will enhance operational efficiency and customer satisfaction. With the rising popularity of smart rooms, keyless entry systems, and mobile check-in/out services, the market is poised for significant expansion. Additionally, the recovery of the hospitality industry post-pandemic, coupled with the government`s focus on promoting smart city initiatives, will further fuel the adoption of smart solutions in the hospitality sector. Overall, the China Smart Hospitality Market is projected to experience rapid growth and innovation as industry players leverage technology to meet evolving consumer preferences and enhance overall guest experiences.

Key Highlights of the Report:

  • China Smart Hospitality Market Outlook
  • Market Size of China Smart Hospitality Market, 2024
  • Forecast of China Smart Hospitality Market, 2031
  • Historical Data and Forecast of China Smart Hospitality Revenues & Volume for the Period 2021 - 2031
  • China Smart Hospitality Market Trend Evolution
  • China Smart Hospitality Market Drivers and Challenges
  • China Smart Hospitality Price Trends
  • China Smart Hospitality Porter's Five Forces
  • China Smart Hospitality Industry Life Cycle
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Offering for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Solutions for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Services for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Services for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Professional Services for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Managed Services for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Solution for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Property Management System for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Guest Experience Management System for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Integrated Security Management for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Facility Management Software for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Network Management Software for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Point Of Sale Software for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Deployment Mode for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Cloud for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By On-premises for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By End User for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Hotel for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Cruise for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Luxury Yatches for the Period 2021 - 2031
  • Historical Data and Forecast of China Smart Hospitality Market Revenues & Volume By Others for the Period 2021 - 2031
  • China Smart Hospitality Import Export Trade Statistics
  • Market Opportunity Assessment By Offering
  • Market Opportunity Assessment By Services
  • Market Opportunity Assessment By Solution
  • Market Opportunity Assessment By Deployment Mode
  • Market Opportunity Assessment By End User
  • China Smart Hospitality Top Companies Market Share
  • China Smart Hospitality Competitive Benchmarking By Technical and Operational Parameters
  • China Smart Hospitality Company Profiles
  • China Smart Hospitality Key Strategic Recommendations

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1 Executive Summary

2 Introduction

2.1 Key Highlights of the Report

2.2 Report Description

2.3 Market Scope & Segmentation

2.4 Research Methodology

2.5 Assumptions

3 China Smart Hospitality Market Overview

3.1 China Country Macro Economic Indicators

3.2 China Smart Hospitality Market Revenues & Volume, 2021 & 2031F

3.3 China Smart Hospitality Market - Industry Life Cycle

3.4 China Smart Hospitality Market - Porter's Five Forces

3.5 China Smart Hospitality Market Revenues & Volume Share, By Offering , 2021 & 2031F

3.6 China Smart Hospitality Market Revenues & Volume Share, By Services, 2021 & 2031F

3.7 China Smart Hospitality Market Revenues & Volume Share, By Solution , 2021 & 2031F

3.8 China Smart Hospitality Market Revenues & Volume Share, By Deployment Mode, 2021 & 2031F

3.9 China Smart Hospitality Market Revenues & Volume Share, By End User , 2021 & 2031F

4 China Smart Hospitality Market Dynamics

4.1 Impact Analysis

4.2 Market Drivers

4.2.1 Increasing demand for enhanced guest experience and personalized services in the hospitality industry.

4.2.2 Growing adoption of smart technologies for operational efficiency and cost savings.

4.2.3 Government initiatives and policies promoting the development of smart cities and digital transformation in China.

4.3 Market Restraints

4.3.1 High initial investment and implementation costs for smart hospitality solutions.

4.3.2 Concerns regarding data privacy and security in the use of smart technologies.

4.3.3 Limited technical expertise and workforce skills for managing and maintaining smart systems in the hospitality sector.

5 China Smart Hospitality Market Trends

6 China Smart Hospitality Market, By Types

6.1 China Smart Hospitality Market, By Offering

6.1.1 Overview and Analysis

6.1.2 China Smart Hospitality Market Revenues & Volume, By Offering , 2021 - 2031F

6.1.3 China Smart Hospitality Market Revenues & Volume, By Solutions, 2021 - 2031F

6.1.4 China Smart Hospitality Market Revenues & Volume, By Services, 2021 - 2031F

6.2 China Smart Hospitality Market, By Services

6.2.1 Overview and Analysis

6.2.2 China Smart Hospitality Market Revenues & Volume, By Professional Services, 2021 - 2031F

6.2.3 China Smart Hospitality Market Revenues & Volume, By Managed Services, 2021 - 2031F

6.3 China Smart Hospitality Market, By Solution

6.3.1 Overview and Analysis

6.3.2 China Smart Hospitality Market Revenues & Volume, By Property Management System, 2021 - 2031F

6.3.3 China Smart Hospitality Market Revenues & Volume, By Guest Experience Management System, 2021 - 2031F

6.3.4 China Smart Hospitality Market Revenues & Volume, By Integrated Security Management, 2021 - 2031F

6.3.5 China Smart Hospitality Market Revenues & Volume, By Facility Management Software, 2021 - 2031F

6.3.6 China Smart Hospitality Market Revenues & Volume, By Network Management Software, 2021 - 2031F

6.3.7 China Smart Hospitality Market Revenues & Volume, By Point Of Sale Software, 2021 - 2031F

6.4 China Smart Hospitality Market, By Deployment Mode

6.4.1 Overview and Analysis

6.4.2 China Smart Hospitality Market Revenues & Volume, By Cloud, 2021 - 2031F

6.4.3 China Smart Hospitality Market Revenues & Volume, By On-premises, 2021 - 2031F

6.5 China Smart Hospitality Market, By End User

6.5.1 Overview and Analysis

6.5.2 China Smart Hospitality Market Revenues & Volume, By Hotel, 2021 - 2031F

6.5.3 China Smart Hospitality Market Revenues & Volume, By Cruise, 2021 - 2031F

6.5.4 China Smart Hospitality Market Revenues & Volume, By Luxury Yatches, 2021 - 2031F

6.5.5 China Smart Hospitality Market Revenues & Volume, By Others, 2021 - 2031F

7 China Smart Hospitality Market Import-Export Trade Statistics

7.1 China Smart Hospitality Market Export to Major Countries

7.2 China Smart Hospitality Market Imports from Major Countries

8 China Smart Hospitality Market Key Performance Indicators

8.1 Average guest satisfaction score based on smart technology utilization.

8.2 Percentage increase in operational efficiency and cost savings through smart solutions.

8.3 Number of smart technology partnerships and collaborations in the hospitality market in China.

9 China Smart Hospitality Market - Opportunity Assessment

9.1 China Smart Hospitality Market Opportunity Assessment, By Offering , 2021 & 2031F

9.2 China Smart Hospitality Market Opportunity Assessment, By Services, 2021 & 2031F

9.3 China Smart Hospitality Market Opportunity Assessment, By Solution , 2021 & 2031F

9.4 China Smart Hospitality Market Opportunity Assessment, By Deployment Mode, 2021 & 2031F

9.5 China Smart Hospitality Market Opportunity Assessment, By End User , 2021 & 2031F

10 China Smart Hospitality Market - Competitive Landscape

10.1 China Smart Hospitality Market Revenue Share, By Companies, 2024

10.2 China Smart Hospitality Market Competitive Benchmarking, By Operating and Technical Parameters

11 Company Profiles

12 Recommendations

13 Disclaimer

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