Global Social Listening Market (2025-2031) | Strategic Insights, Pricing Analysis, Strategy, Companies, Consumer Insights, Demand, Competition, Forecast, Drivers, Analysis, Opportunities, Restraints, Revenue, Value, Industry, Competitive, Outlook, Share, Segments, Growth, Trends, Investment Trends, Size, Supply, Segmentation, Challenges

Market Forecast by Regions and Countries (North America, Europe, LATAM, Middle East, Asia and Africa), By Industry Vertical (BFSI, Retail & E-commerce, IT & Telecom, Media & Entertainment, Other Industry Verticals (Education, Travel & Hospitality, Healthcare etc.)) And Competitive Landscape
Product Code: ETC13179884 Publication Date: Apr 2025 Updated Date: Jul 2025 Product Type: Market Research Report
Publisher: 6Wresearch Author: Ravi Bhandari No. of Pages: 190 No. of Figures: 80 No. of Tables: 40

Global Social Listening Market Size & Growth Rate

According to 6Wresearch internal database and industry insights, the Global Social Listening Market was valued at USD 2.9 Billion in 2024 and is expected to reach USD 4.2 Billion by 2031, growing at a compound annual growth rate of 5.20% during the forecast period (2025-2031).

Global Social Listening Market Overview

The Global Social Listening Market is experiencing significant growth driven by the increasing adoption of social media platforms and the growing need for businesses to monitor and analyze online conversations about their brands. Social listening tools allow companies to track, analyze, and respond to customer feedback, trends, and sentiments in real-time, enabling them to make data-driven decisions and enhance their overall brand reputation. Key players in the market are continually innovating their offerings to provide advanced features such as sentiment analysis, influencer identification, and competitive benchmarking. With the rise of social media as a crucial communication channel, the Global Social Listening Market is expected to continue expanding, catering to businesses across various industries seeking to gain valuable insights from online conversations to improve their marketing strategies and customer engagement efforts.

Global Social Listening Market Trends and Opportunities

The global social listening market is experiencing significant growth due to the increasing adoption of social media platforms and the need for businesses to understand consumer sentiments and behaviors. Key trends in the market include the integration of artificial intelligence and machine learning technologies to enhance data analysis capabilities, the rising importance of real-time monitoring for immediate insights, and the emergence of advanced sentiment analysis tools for deeper understanding. Opportunities in the market lie in the expansion of social listening services to new industry verticals, the development of customized solutions for specific business needs, and the focus on providing actionable insights to drive strategic decision-making. Overall, the global social listening market is poised for continued growth as organizations increasingly recognize the value of leveraging social media data for competitive advantage.

Global Social Listening Market Challenges

The Global Social Listening Market faces challenges such as the sheer volume of social media data to analyze, leading to difficulties in extracting relevant insights. Additionally, there are concerns related to data privacy and compliance regulations, which can impact the collection and usage of social media data. Another challenge is the need for advanced tools and technologies to effectively monitor and analyze social media conversations in real-time across multiple platforms and languages. Furthermore, the evolving nature of social media platforms and trends requires constant adaptation and innovation in social listening strategies to stay relevant and competitive in the market. Overall, navigating these challenges requires a deep understanding of the social media landscape and a proactive approach to addressing emerging issues in the Global Social Listening Market.

Global Social Listening Market Drivers

The Global Social Listening Market is primarily being driven by the increasing adoption of social media platforms across various industries for customer feedback, brand reputation management, and competitive analysis. Businesses are leveraging social listening tools to gain valuable insights into consumer behavior, preferences, and sentiment, allowing them to make informed marketing and business decisions. The growing focus on personalized marketing strategies, real-time engagement with customers, and the need to stay ahead of competitors are also fueling the demand for social listening solutions. Furthermore, advancements in artificial intelligence and machine learning technologies are enhancing the capabilities of social listening tools, enabling more accurate data analysis and interpretation. Overall, the rising importance of social media analytics in shaping business strategies is driving the growth of the Global Social Listening Market.

Global Social Listening Market Government Policy

Government policies related to the Global Social Listening Market vary across different countries and regions. Some governments have implemented regulations to protect consumer data privacy and ensure compliance with data protection laws, which can impact how social listening companies collect and analyze data. In addition, there are also regulations related to competition and antitrust laws that may affect market dynamics and the operations of social listening firms. Some governments have also introduced initiatives to promote the development of technology and innovation within the social listening industry through funding and support programs. Overall, government policies play a significant role in shaping the regulatory environment and market conditions for the Global Social Listening Market, influencing factors such as data privacy, competition, and innovation.

Global Social Listening Market Future Outlook

The Global Social Listening Market is poised for significant growth in the coming years as businesses across industries increasingly recognize the importance of monitoring and analyzing social media conversations to gain valuable insights into consumer behavior, trends, and brand sentiment. With the rising adoption of social media platforms and the growing emphasis on customer-centric strategies, the demand for social listening tools and services is expected to surge. Furthermore, advancements in artificial intelligence and machine learning technologies are enhancing the capabilities of social listening tools, allowing businesses to track and analyze social data more effectively. As a result, the Global Social Listening Market is projected to expand at a robust pace, driven by the need for businesses to stay competitive and responsive to evolving consumer preferences in the digital age.

Global Social Listening Market Regional Insights

In the Global Social Listening Market, Asia is expected to witness significant growth due to the increasing internet penetration and social media usage in countries like China and India. North America is anticipated to dominate the market owing to the early adoption of social listening tools by businesses and the presence of key market players in the region. Europe is also a key player in the market with a growing emphasis on customer engagement and brand reputation management. The Middle East and Africa region is expected to experience steady growth as businesses leverage social listening to understand consumer preferences in diverse markets. Latin America is also projected to show growth opportunities as companies focus on understanding the sentiments of the rapidly growing online population in the region.

Key Highlights of the Report:

  • Global Social Listening Market Outlook
  • Market Size of Global Social Listening Market, 2024
  • Forecast of Global Social Listening Market, 2031
  • Historical Data and Forecast of Global Social Listening Revenues & Volume for the Period 2021 - 2031
  • Global Social Listening Market Trend Evolution
  • Global Social Listening Market Drivers and Challenges
  • Global Social Listening Price Trends
  • Global Social Listening Porter's Five Forces
  • Global Social Listening Industry Life Cycle
  • Historical Data and Forecast of Global Social Listening Market Revenues & Volume
  • Historical Data and Forecast of Global Social Listening Market Revenues & Volume By Industry Vertical for the Period 2021 - 2031
  • Historical Data and Forecast of Global Social Listening Market Revenues & Volume By BFSI for the Period 2021 - 2031
  • Historical Data and Forecast of Global Social Listening Market Revenues & Volume By Retail & E-commerce for the Period 2021 - 2031
  • Historical Data and Forecast of Global Social Listening Market Revenues & Volume By IT & Telecom for the Period 2021 - 2031
  • Historical Data and Forecast of Global Social Listening Market Revenues & Volume By Media & Entertainment for the Period 2021 - 2031
  • Historical Data and Forecast of Global Social Listening Market Revenues & Volume By Other Industry Verticals (Education, Travel & Hospitality, Healthcare etc.) for the Period 2021 - 2031
  • Historical Data and Forecast of North America Social Listening Market Revenues & Volume By Industry Vertical for the Period 2021 - 2031
  • Historical Data and Forecast of North America Social Listening Market Revenues & Volume By BFSI for the Period 2021 - 2031
  • Historical Data and Forecast of North America Social Listening Market Revenues & Volume By Retail & E-commerce for the Period 2021 - 2031
  • Historical Data and Forecast of North America Social Listening Market Revenues & Volume By IT & Telecom for the Period 2021 - 2031
  • Historical Data and Forecast of North America Social Listening Market Revenues & Volume By Media & Entertainment for the Period 2021 - 2031
  • Historical Data and Forecast of North America Social Listening Market Revenues & Volume By Other Industry Verticals (Education, Travel & Hospitality, Healthcare etc.) for the Period 2021 - 2031
  • Historical Data and Forecast of United States of America Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Rest of North America Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Latin America (LATAM) Social Listening Market Revenues & Volume By Industry Vertical for the Period 2021 - 2031
  • Historical Data and Forecast of Latin America (LATAM) Social Listening Market Revenues & Volume By BFSI for the Period 2021 - 2031
  • Historical Data and Forecast of Latin America (LATAM) Social Listening Market Revenues & Volume By Retail & E-commerce for the Period 2021 - 2031
  • Historical Data and Forecast of Latin America (LATAM) Social Listening Market Revenues & Volume By IT & Telecom for the Period 2021 - 2031
  • Historical Data and Forecast of Latin America (LATAM) Social Listening Market Revenues & Volume By Media & Entertainment for the Period 2021 - 2031
  • Historical Data and Forecast of Latin America (LATAM) Social Listening Market Revenues & Volume By Other Industry Verticals (Education, Travel & Hospitality, Healthcare etc.) for the Period 2021 - 2031
  • Historical Data and Forecast of Brazil Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Mexico Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Argentina Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Rest of LATAM Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Asia Social Listening Market Revenues & Volume By Industry Vertical for the Period 2021 - 2031
  • Historical Data and Forecast of Asia Social Listening Market Revenues & Volume By BFSI for the Period 2021 - 2031
  • Historical Data and Forecast of Asia Social Listening Market Revenues & Volume By Retail & E-commerce for the Period 2021 - 2031
  • Historical Data and Forecast of Asia Social Listening Market Revenues & Volume By IT & Telecom for the Period 2021 - 2031
  • Historical Data and Forecast of Asia Social Listening Market Revenues & Volume By Media & Entertainment for the Period 2021 - 2031
  • Historical Data and Forecast of Asia Social Listening Market Revenues & Volume By Other Industry Verticals (Education, Travel & Hospitality, Healthcare etc.) for the Period 2021 - 2031
  • Historical Data and Forecast of China Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of India Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Japan Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Rest of Asia Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Africa Social Listening Market Revenues & Volume By Industry Vertical for the Period 2021 - 2031
  • Historical Data and Forecast of Africa Social Listening Market Revenues & Volume By BFSI for the Period 2021 - 2031
  • Historical Data and Forecast of Africa Social Listening Market Revenues & Volume By Retail & E-commerce for the Period 2021 - 2031
  • Historical Data and Forecast of Africa Social Listening Market Revenues & Volume By IT & Telecom for the Period 2021 - 2031
  • Historical Data and Forecast of Africa Social Listening Market Revenues & Volume By Media & Entertainment for the Period 2021 - 2031
  • Historical Data and Forecast of Africa Social Listening Market Revenues & Volume By Other Industry Verticals (Education, Travel & Hospitality, Healthcare etc.) for the Period 2021 - 2031
  • Historical Data and Forecast of South Africa Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Nigeria Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Egypt Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Rest of Africa Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Europe Social Listening Market Revenues & Volume By Industry Vertical for the Period 2021 - 2031
  • Historical Data and Forecast of Europe Social Listening Market Revenues & Volume By BFSI for the Period 2021 - 2031
  • Historical Data and Forecast of Europe Social Listening Market Revenues & Volume By Retail & E-commerce for the Period 2021 - 2031
  • Historical Data and Forecast of Europe Social Listening Market Revenues & Volume By IT & Telecom for the Period 2021 - 2031
  • Historical Data and Forecast of Europe Social Listening Market Revenues & Volume By Media & Entertainment for the Period 2021 - 2031
  • Historical Data and Forecast of Europe Social Listening Market Revenues & Volume By Other Industry Verticals (Education, Travel & Hospitality, Healthcare etc.) for the Period 2021 - 2031
  • Historical Data and Forecast of United Kingdom Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of France Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Germany Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Rest of Europe Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Middle East Social Listening Market Revenues & Volume By Industry Vertical for the Period 2021 - 2031
  • Historical Data and Forecast of Middle East Social Listening Market Revenues & Volume By BFSI for the Period 2021 - 2031
  • Historical Data and Forecast of Middle East Social Listening Market Revenues & Volume By Retail & E-commerce for the Period 2021 - 2031
  • Historical Data and Forecast of Middle East Social Listening Market Revenues & Volume By IT & Telecom for the Period 2021 - 2031
  • Historical Data and Forecast of Middle East Social Listening Market Revenues & Volume By Media & Entertainment for the Period 2021 - 2031
  • Historical Data and Forecast of Middle East Social Listening Market Revenues & Volume By Other Industry Verticals (Education, Travel & Hospitality, Healthcare etc.) for the Period 2021 - 2031
  • Historical Data and Forecast of Saudi Arabia Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of UAE Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Turkey Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Historical Data and Forecast of Rest of Middle East Social Listening Market Revenues & Volume for the Period 2021 - 2031
  • Global Social Listening Market - Key Performance Indicators
  • Global Social Listening Market - Import Export Trade Statistics
  • Global Social Listening Market - Opportunity Assessment By Countries
  • Global Social Listening Market - Opportunity Assessment By Industry Vertical
  • 0
  • Global Social Listening Market - Top Companies Market Share
  • Global Social Listening Market - Top Companies Profiles
  • Global Social Listening Market - Comparison of Players in Technical and Operating Parameters
  • Global Social Listening Market - Strategic Recommendations

Frequently Asked Questions About the Market Study (FAQs):

The Global Social Listening Market size was valued USD 2.9 Billion in 2024 and is projected to reach USD 4.2 Billion by 2031.
The expected growth rate of the Global Social Listening Market is 5.20% during the forecast period.
6Wresearch actively monitors the Global Social Listening Market and publishes its comprehensive annual report, highlighting emerging trends, growth drivers, revenue analysis, and forecast outlook. Our insights help businesses to make data-backed strategic decisions with ongoing market dynamics. Our analysts track relevent industries related to the Global Social Listening Market, allowing our clients with actionable intelligence and reliable forecasts tailored to emerging regional needs.
Yes, we provide customisation as per your requirements. To learn more, feel free to contact us on sales@6wresearch.com

Global Social Listening Market

1 Executive Summary

2 Introduction

2.1 Key Highlights of the Report

2.2 Report Description

2.3 Market Scope & Segmentation

2.4 Research Methodology

2.5 Assumptions

3 Global Social Listening Market Overview

3.1 Global Regional Macro Economic Indicators

3.2 Global Social Listening Market Revenues & Volume, 2021 & 2031F

3.3 Global Social Listening Market - Industry Life Cycle

3.4 Global Social Listening Market - Porter's Five Forces

3.5 Global Social Listening Market Revenues & Volume Share, By Regions, 2021 & 2031F

3.6 Global Social Listening Market Revenues & Volume Share, By Industry Vertical, 2021 & 2031F

4 Global Social Listening Market Dynamics

4.1 Impact Analysis

4.2 Market Drivers

4.3 Market Restraints

5 Global Social Listening Market Trends

6 Global Social Listening Market, 2021 - 2031

6.1 Global Social Listening Market, Revenues & Volume, By Industry Vertical, 2021 - 2031

6.1.1 Overview & Analysis

6.1.2 Global Social Listening Market, Revenues & Volume, By BFSI, 2021 - 2031

6.1.3 Global Social Listening Market, Revenues & Volume, By Retail & E-commerce, 2021 - 2031

6.1.4 Global Social Listening Market, Revenues & Volume, By IT & Telecom, 2021 - 2031

6.1.5 Global Social Listening Market, Revenues & Volume, By Media & Entertainment, 2021 - 2031

6.1.6 Global Social Listening Market, Revenues & Volume, By Other Industry Verticals (Education, Travel & Hospitality, Healthcare etc.), 2021 - 2031

6.2.1 Overview & Analysis

6.3.1 Overview & Analysis

7 North America Social Listening Market, Overview & Analysis

7.1 North America Social Listening Market Revenues & Volume, 2021 - 2031

7.2 North America Social Listening Market, Revenues & Volume, By Countries, 2021 - 2031

7.2.1 United States (US) Social Listening Market, Revenues & Volume, 2021 - 2031

7.2.2 Canada Social Listening Market, Revenues & Volume, 2021 - 2031

7.2.3 Rest of North America Social Listening Market, Revenues & Volume, 2021 - 2031

7.3 North America Social Listening Market, Revenues & Volume, By Industry Vertical, 2021 - 2031

8 Latin America (LATAM) Social Listening Market, Overview & Analysis

8.1 Latin America (LATAM) Social Listening Market Revenues & Volume, 2021 - 2031

8.2 Latin America (LATAM) Social Listening Market, Revenues & Volume, By Countries, 2021 - 2031

8.2.1 Brazil Social Listening Market, Revenues & Volume, 2021 - 2031

8.2.2 Mexico Social Listening Market, Revenues & Volume, 2021 - 2031

8.2.3 Argentina Social Listening Market, Revenues & Volume, 2021 - 2031

8.2.4 Rest of LATAM Social Listening Market, Revenues & Volume, 2021 - 2031

8.3 Latin America (LATAM) Social Listening Market, Revenues & Volume, By Industry Vertical, 2021 - 2031

9 Asia Social Listening Market, Overview & Analysis

9.1 Asia Social Listening Market Revenues & Volume, 2021 - 2031

9.2 Asia Social Listening Market, Revenues & Volume, By Countries, 2021 - 2031

9.2.1 India Social Listening Market, Revenues & Volume, 2021 - 2031

9.2.2 China Social Listening Market, Revenues & Volume, 2021 - 2031

9.2.3 Japan Social Listening Market, Revenues & Volume, 2021 - 2031

9.2.4 Rest of Asia Social Listening Market, Revenues & Volume, 2021 - 2031

9.3 Asia Social Listening Market, Revenues & Volume, By Industry Vertical, 2021 - 2031

10 Africa Social Listening Market, Overview & Analysis

10.1 Africa Social Listening Market Revenues & Volume, 2021 - 2031

10.2 Africa Social Listening Market, Revenues & Volume, By Countries, 2021 - 2031

10.2.1 South Africa Social Listening Market, Revenues & Volume, 2021 - 2031

10.2.2 Egypt Social Listening Market, Revenues & Volume, 2021 - 2031

10.2.3 Nigeria Social Listening Market, Revenues & Volume, 2021 - 2031

10.2.4 Rest of Africa Social Listening Market, Revenues & Volume, 2021 - 2031

10.3 Africa Social Listening Market, Revenues & Volume, By Industry Vertical, 2021 - 2031

11 Europe Social Listening Market, Overview & Analysis

11.1 Europe Social Listening Market Revenues & Volume, 2021 - 2031

11.2 Europe Social Listening Market, Revenues & Volume, By Countries, 2021 - 2031

11.2.1 United Kingdom Social Listening Market, Revenues & Volume, 2021 - 2031

11.2.2 Germany Social Listening Market, Revenues & Volume, 2021 - 2031

11.2.3 France Social Listening Market, Revenues & Volume, 2021 - 2031

11.2.4 Rest of Europe Social Listening Market, Revenues & Volume, 2021 - 2031

11.3 Europe Social Listening Market, Revenues & Volume, By Industry Vertical, 2021 - 2031

12 Middle East Social Listening Market, Overview & Analysis

12.1 Middle East Social Listening Market Revenues & Volume, 2021 - 2031

12.2 Middle East Social Listening Market, Revenues & Volume, By Countries, 2021 - 2031

12.2.1 Saudi Arabia Social Listening Market, Revenues & Volume, 2021 - 2031

12.2.2 UAE Social Listening Market, Revenues & Volume, 2021 - 2031

12.2.3 Turkey Social Listening Market, Revenues & Volume, 2021 - 2031

12.3 Middle East Social Listening Market, Revenues & Volume, By Industry Vertical, 2021 - 2031

13 Global Social Listening Market Key Performance Indicators

14 Global Social Listening Market - Export/Import By Countries Assessment

15 Global Social Listening Market - Opportunity Assessment

15.1 Global Social Listening Market Opportunity Assessment, By Countries, 2021 & 2031F

15.2 Global Social Listening Market Opportunity Assessment, By Industry Vertical, 2021 & 2031F

16 Global Social Listening Market - Competitive Landscape

16.1 Global Social Listening Market Revenue Share, By Companies, 2024

16.2 Global Social Listening Market Competitive Benchmarking, By Operating and Technical Parameters

17 Top 10 Company Profiles

18 Recommendations

19 Disclaimer

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