Product Code: ETC4445905 | Publication Date: Jul 2023 | Updated Date: Aug 2025 | Product Type: Report | |
Publisher: 6Wresearch | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 | |
The bank kiosk market in India has expanded to improve banking services and customer convenience. Automated kiosks offer various banking functions, such as cash withdrawals, deposits, and account inquiries. The India banking industry has been investing in technology to enhance customer experience and accessibility, contributing to the growth of the bank kiosk market.
The India bank kiosk market is witnessing growth driven by the banking industry`s efforts to expand its reach and provide convenient services. Bank kiosks offer self-service options for various transactions, reducing the need for in-person visits to brick-and-mortar branches. Additionally, the government`s emphasis on financial inclusion and the digitization of financial services are pushing banks to invest in kiosk infrastructure to reach remote and underserved areas. The ongoing shift towards digital banking is a major driver of this market.
Challenges include ensuring the security of banking transactions and addressing issues related to machine maintenance and security. Gaining customer trust and promoting the use of kiosks in remote and rural areas can be obstacles.
The COVID-19 pandemic accelerated the digitization of banking services in India, affecting the bank kiosk market. With social distancing measures and the shift towards online banking, the demand for self-service kiosks for tasks like cash withdrawal and check deposit increased. However, initial disruptions in supply and maintenance posed challenges. As banks continue to invest in digital transformation, the India bank kiosk market is expected to grow in the post-pandemic era.
In the India bank kiosk market, companies like NCR Corporation, Diebold Nixdorf, and GRG Banking Equipment are prominent players. These companies specialize in self-service kiosk solutions for the banking industry, offering services like ATM deployment, cash recycling, and interactive customer support. Their technology enhances the accessibility and convenience of banking services for customers across the country, promoting financial inclusion and digitization.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 India Bank Kiosk Market Overview |
3.1 India Country Macro Economic Indicators |
3.2 India Bank Kiosk Market Revenues & Volume, 2021 & 2031F |
3.3 India Bank Kiosk Market - Industry Life Cycle |
3.4 India Bank Kiosk Market - Porter's Five Forces |
3.5 India Bank Kiosk Market Revenues & Volume Share, By Type, 2021 & 2031F |
3.6 India Bank Kiosk Market Revenues & Volume Share, By Location , 2021 & 2031F |
3.7 India Bank Kiosk Market Revenues & Volume Share, By Offering, 2021 & 2031F |
3.8 India Bank Kiosk Market Revenues & Volume Share, By Distribution, 2021 & 2031F |
4 India Bank Kiosk Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing demand for self-service banking solutions to enhance customer experience and convenience |
4.2.2 Growing adoption of digital banking services and initiatives by banks to improve operational efficiency |
4.2.3 Expansion of banking infrastructure and services in rural and remote areas to increase financial inclusion |
4.3 Market Restraints |
4.3.1 High initial investment and maintenance costs associated with setting up and operating bank kiosks |
4.3.2 Security concerns related to data breaches and fraud incidents impacting customer trust in using self-service banking facilities |
4.3.3 Regulatory challenges and compliance requirements affecting the deployment and operation of bank kiosks |
5 India Bank Kiosk Market Trends |
6 India Bank Kiosk Market, By Types |
6.1 India Bank Kiosk Market, By Type |
6.1.1 Overview and Analysis |
6.1.2 India Bank Kiosk Market Revenues & Volume, By Type, 2021-2031F |
6.1.3 India Bank Kiosk Market Revenues & Volume, By Single-function kiosk, 2021-2031F |
6.1.4 India Bank Kiosk Market Revenues & Volume, By Multi-function kiosk, 2021-2031F |
6.1.5 India Bank Kiosk Market Revenues & Volume, By Virtual/Video Teller Machine (VTM), 2021-2031F |
6.2 India Bank Kiosk Market, By Location |
6.2.1 Overview and Analysis |
6.2.2 India Bank Kiosk Market Revenues & Volume, By Indoor, 2021-2031F |
6.2.3 India Bank Kiosk Market Revenues & Volume, By Outdoor, 2021-2031F |
6.3 India Bank Kiosk Market, By Offering |
6.3.1 Overview and Analysis |
6.3.2 India Bank Kiosk Market Revenues & Volume, By Hardware, 2021-2031F |
6.3.3 India Bank Kiosk Market Revenues & Volume, By Software, 2021-2031F |
6.3.4 India Bank Kiosk Market Revenues & Volume, By Services, 2021-2031F |
6.4 India Bank Kiosk Market, By Distribution |
6.4.1 Overview and Analysis |
6.4.2 India Bank Kiosk Market Revenues & Volume, By Rural, 2021-2031F |
6.4.3 India Bank Kiosk Market Revenues & Volume, By Semi-urban, 2021-2031F |
6.4.4 India Bank Kiosk Market Revenues & Volume, By Urban, 2021-2031F |
6.4.5 India Bank Kiosk Market Revenues & Volume, By Metropolitan, 2021-2031F |
7 India Bank Kiosk Market Import-Export Trade Statistics |
7.1 India Bank Kiosk Market Export to Major Countries |
7.2 India Bank Kiosk Market Imports from Major Countries |
8 India Bank Kiosk Market Key Performance Indicators |
8.1 Average transaction time at bank kiosks |
8.2 Percentage increase in the number of transactions processed through bank kiosks |
8.3 Customer satisfaction ratings related to the usability and reliability of bank kiosks |
9 India Bank Kiosk Market - Opportunity Assessment |
9.1 India Bank Kiosk Market Opportunity Assessment, By Type, 2021 & 2031F |
9.2 India Bank Kiosk Market Opportunity Assessment, By Location , 2021 & 2031F |
9.3 India Bank Kiosk Market Opportunity Assessment, By Offering, 2021 & 2031F |
9.4 India Bank Kiosk Market Opportunity Assessment, By Distribution, 2021 & 2031F |
10 India Bank Kiosk Market - Competitive Landscape |
10.1 India Bank Kiosk Market Revenue Share, By Companies, 2024 |
10.2 India Bank Kiosk Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |