Services & Case Studies

Market decisions built on evidence, not estimation.

One engagement cluster, from opportunity identification through to implementation — explore the services, the models behind them, and the case studies that prove them out.

How 6W Strategy runs an engagement
Industries
we serve
Identification → Implementation

Services Cluster

Click a stage, then a sub-service inside, then jump to its case study.

Customer & End-User Behavior Analysis
Brand, Product & Sales Strategy
Data Analytics & Reporting
Big Data & AI/ML
Corporate & Growth Strategy
Operations & Management Consulting
Digital Transformation & Innovation
Risk, Compliance & Governance
Sustainability & ESG Strategy
Strategy Roadmap
Implementation & Change Management
Partnership & Distributor Development
Proof

Case Studies

Click a service, model, data source or industry — matching studies are filtered by the controller.

Automotive

What Drives Success in India’s Deep Mining Tipper Market?

What Drives Success in India’s Deep Mining Tipper Market? — case study
Objective

Determine decision drivers and economic factors for 50–80-ton tippers for deep mining applications in India to help develop product, services, finance and after market strategies.

How We Did It

Undertook a primary face-to-face survey of 50 contractors and fleet owners from the major mining clusters in India through quota sampling. The questionnaire comprised aspects on fleet usage, operating costs, financing, warranty, spare parts, service experiences, and brand perception.

Findings

Long haul and high intense fleets have focused revenue streams and predictable fuel-led costs. Mostly loan funded though EMIs are manageable. Warranties are usually span around 3–5 years, after which maintenance costs increase. Leading brands remain resilient with switching decisions, primarily driven by total cost of ownership, fuel efficiency, maintenance costs, and service reliability.

Business Impact

Enabled benchmarking of operational economics, financing, warranty expectations, and brand preferences to improve product strategy, fleet management, and customer retention.

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Automotive

Who Are the Buyers Shaping the Future of SCV & LCV Markets?

Who Are the Buyers Shaping the Future of SCV & LCV Markets? — case study
Objective

Analyze SCV and LCV buyers’ preferences, purchase drivers and their willingness to pay for upgrades to help position the product, determine pricing and market-entry strategies across segments and regions.

How We Did It

Undertook a two-phase quantitative study comprising 1,873 general respondents and 728 vehicle buyers. Conjoint analysis was undertaken to determine attribute preferences and price sensitivity, supported by regional, model-level, payload, and fuel preference segmentation.

Findings

The customer values payload, mileage, fuel type, and pickup performance. Payload capacity of 750 kg is preferred the most, followed by 1000 kg. Despite dissatisfaction with SCR systems, diesel fuel along with urea technology remains preferred to a major extent. There are differences in brands preference by regions, while about 35-40% of respondents are ready to pay INR 40,000-60,000 for payload upgrades.

Business Impact

Supported product optimization, pricing strategies, customer segmentation, and technology adoption initiatives by identifying buyer preferences and regional demand patterns.

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Semiconductor & Electronics

What Do Users Really Expect from Professional Display Solutions?

What Do Users Really Expect from Professional Display Solutions? — case study
Objective

Understand professional display deployment, use cases, connectivity preferences, operating patterns, and user satisfaction across sectors to inform product, support, and procurement strategies.

How We Did It

Surveyed 1,000 professional display users in the corporate, education, retail, hospitality, transportation, domestic, government and industrial sectors. The research broadly covered deployment, applications, connectivity, orientation, usage time, technology awareness, and user satisfaction.

Findings

Most respondents use two to ten professional displays mainly for meetings, presentations, video conferencing, and dissemination of information. The most common ways to connect are LAN and Wi-Fi. Laptops are often connected via HDMI and wireless. Landscape orientation is preferred, and displays are often operated for extended periods. Awareness of anti-glare technology is still low; overall user satisfaction is largely positive.

Business Impact

Helped refine product positioning, feature communication, and service strategies by understanding display usage patterns and end-user requirements across sectors.

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Automotive

Why Do Customers Switch Brands — and How Can They Be Won Back?

Why Do Customers Switch Brands — and How Can They Be Won Back? — case study
Objective

Study the professional display deployment, usage, connectivity preferences, operating patterns, and user satisfaction across key sectors to inform product development, support, procurement approaches.

How We Did It

Conducted a primary lost-cases study of 500 respondents in states such as Gujarat and Uttar Pradesh. Purchase-funnel analysis, switching analysis, product ratings, discounts, feedbacks, and regional segmentation techniques were employed to determine conversion obstacles.

Findings

Strong brand consideration did not consistently translate into purchases. Price perceptions and dealer engagement were the biggest conversion barriers, with some buyers perceiving a price gap of ₹50,000-₹1 lakh or more. Other factors that influenced switching decisions were after sales service, availability of spare-parts, product performance and resale value.

Business Impact

Identified purchase drop-off drivers, pricing concerns, service gaps, and competitive factors to improve conversion, customer retention, and market share growth.

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Automotive

What Makes ICV Truck Buyers Choose One Brand Over Another?

What Makes ICV Truck Buyers Choose One Brand Over Another? — case study
Objective

Identify the decision drivers for buyers of Intermediate Commercial Vehicles in North India, Tamil Nadu, and Karnataka with an emphasis on regional differences in brand perceptions, performance, prices, and after-sales support.

How We Did It

251 Face to face interviews were conducted in North India, Tamil Nadu and Karnataka using stratified sampling. Respondents evaluated brand perception, service experience, vehicle performance, purchase motives, pricing and competitive preferences using Likert scale and multiple rating questions.

Findings

Regional preferences differed significantly. Customers in southern markets perceived greater comfort, aesthetics, performance and service, while northern customers placed greater importance on price, vehicle performance, spare-parts availability and after-sales support. In northern markets, significant barriers to adoption included gaps in service networks, spare-parts issues, and misconceptions about the brand.

Business Impact

Supported improvements in brand positioning, after-sales service, spare availability, and dealer effectiveness to strengthen customer loyalty.

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Automotive

How Can Customer Insights Transform Commercial Vehicle Experiences?

How Can Customer Insights Transform Commercial Vehicle Experiences? — case study
Objective

Determine customer satisfaction, usage behavior and competitive positioning in Tier-II & Tier-III cities. Also determine preferred vehicle configurations to guide product development and relaunch strategies.

How We Did It

Conducted stratified random face-to-face surveys with 320 stakeholders across nine states, including vehicle users, RTO officials, body builders, and competitor users. Likert-scale and multiple-rating techniques were used, with Power BI and Python supporting the analysis.

Findings

Approximately 75% of users reported satisfaction, driven by total cost of ownership, compactness, and maneuverability. The single-compartment and fully built configurations were strongly preferred by customers. Two-compartment vehicles created communication and operational challenges. Repeated areas of improvement included service quality, body, and paint quality and rear suspension, while air conditioning and factory-built configurations were identified as desirable future features.

Business Impact

Guided product enhancements, vehicle configuration decisions, and comfort improvements to better address school transport customer requirements.

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Semiconductor & Electronics

Where Are the Biggest Opportunities to Win in Fire & Security Markets?

Where Are the Biggest Opportunities to Win in Fire & Security Markets? — case study
Objective

Develop a go-to-market strategy for controls, fire, and security products in commercial and industrial mid-market segments across Tier-2 Indian cities, identifying customer needs, competitive gaps, pricing opportunities, and channel priorities.

How We Did It

Conducted a primary quantitative survey of approximately 792 respondents across commercial, industrial, residential and other sectors in Tier-2 Indian cities. The study covered brand awareness, purchase behaviour, pricing, willingness to pay, competitor positioning, product preferences, and channel dynamics.

Findings

Most projects are based on existing installations and it is common to adopt a single brand. The market has strong recall of established brands. The main channels are distributors and dealers. Customers are willing to pay for small improvements in technical support, product availability, service quality and delivery reliability. There are opportunities for better aftermarket support, parts availability, technical assistance and supply chain responsiveness.

Business Impact

Provided insights to strengthen after-sales service, channel networks, product quality, pricing strategies, and market penetration in Tier-2 cities.

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Semiconductor & Electronics

What Will It Take to Accelerate ADAS Adoption in India?

What Will It Take to Accelerate ADAS Adoption in India? — case study
Objective

Assess consumer awareness, willingness to pay, preferred ADAS features, and key adoption barriers while identifying the technology, localization, regulatory, and service requirements needed to scale ADAS in India.

How We Did It

Conducted a structured survey of 250 consumers, supported by interviews with industry executives and dealers. Statistical techniques such as Chi-square, Cramér’s V, PCA, Logistic Regression, Decision Trees, Random Forest, and K-mode Clustering were used to understand consumer preferences, affordability, awareness, and adoption patterns.

Findings

ADAS adoption remained limited mainly due to high costs, poor road markings, low awareness, and concerns around technology performance. Consumers showed strong interest in Automatic Emergency Braking, Adaptive Cruise Control, and Blind Spot Detection, while affordable packages, localized technology, dealer training, and stronger OEM partnerships emerged as important enablers.

Business Impact

Helped define a practical roadmap for feature prioritization, localization, pricing, consumer education, dealer readiness, and partnerships, supporting wider ADAS adoption and stronger competitive positioning in India.

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Healthcare

When Does Awareness Become Real Behaviour Change?

When Does Awareness Become Real Behaviour Change? — case study
Objective

Study the public awareness, motivation, barriers and effectiveness of campaign to blood donation to improve donor participation and inform communication and engagement strategies.

How We Did It

Conducted large-scale pre- and post-campaign quantitative surveys across national and tiered samples. The study compared awareness, attitudes, motivations, barriers, campaign recall, and behavioral intent to measure changes in perception and willingness to donate.

Findings

Post-campaign results majorly indicated improvements in eligibility awareness and donor intention while fear and anxiety levels dropped. Advertising and sponsorship recall increased substantially, and altruistic motivations remained strong. However, message retention and overall knowledge of donation eligibility remained limited, highlighting the need for sustained educational outreach.

Business Impact

Measured campaign effectiveness, improved donor awareness, reduced psychological barriers, and guided communication strategies for higher engagement.

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Power, Utility & Oil and Gas

Which Messages Create the Biggest Impact on Solar Adoption?

Which Messages Create the Biggest Impact on Solar Adoption? — case study
Objective

Study the impact of campaign creative material in increasing the awareness, understanding and purchase intention for rooftop solar adoption among parents and children in households, while identifying messaging improvements and policy levers to accelerate adoption.

How We Did It

Quantitative surveys with parents and kids conducted across 4 zones and 10 cities, including campaign exposure testing, media analysis, regional benchmarking and qualitative follow-ups. The study gauged awareness, message understanding, media influence, household discussion and purchase intent.

Findings

The use of campaign materials helped engage children and spark household discussions about rooftop solar among parents who had moderate awareness and gradually increasing purchasing intention. Television, school, media and government subsidies played a vital role in creating awareness and consideration. Recognition of brands differed by regions while financial benefits and information played a vital role in adoption.

Business Impact

Enabled optimization of campaign messaging, media strategies, and educational initiatives to improve solar awareness and purchase intent.

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Automotive

What Will Shape the Next Wave of Electric 3-Wheeler Growth?

What Will Shape the Next Wave of Electric 3-Wheeler Growth? — case study
Objective

Assess stakeholder perspectives and barriers to L5 EV and ICE three-wheeler adoption and help define actionable product, services and finance strategies.

How We Did It

Carried out a mixed-method study with end users, dealers, financiers, mechanics and other ecosystem stakeholders. Surveys, in-depth interviews, conjoint analysis, segmentation and competitive benchmarking were used to assess product preferences, operational challenges, financing constraints and barriers to battery EV adoption.

Findings

Service-network gaps and batteries remain major barriers to EV adoption. Other barriers include affordability concerns, high financing costs, charging infrastructure limitations and resale perception limitations. Some priorities that have been identified include predictable range, fast charge ability, good coverage of services, stronger warranty and lifespan assurance, financing assistance, and competitive product pricing.

Business Impact

Supported EV product refinement, financing strategies, service improvements, and adoption initiatives to strengthen market competitiveness.

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Power, Utility & Oil and Gas

How Can Local Engagement Turn Awareness into Adoption?

How Can Local Engagement Turn Awareness into Adoption? — case study
Objective

Assess whether on-ground activations increased rooftop solar awareness, subsidy understanding, brand trust, and adoption intent across rural Maharashtra while identifying adoption barriers and effective communication channels.

How We Did It

Carried out field surveys of respondents exposed and unexposed to campaign activations of rooftop solar, stratified by region. The study measured campaign recall, awareness, understanding of subsidies, trust drivers, intent to adopt, barriers to financing, and regional differences.

Findings

Campaign exposure materially increased rooftop solar awareness, with high awareness approximately doubling and subsidy clarity improving by around 33 percentage points. In general, local community influencers emerged as important trust drivers. The main barriers to conversion are financing constraints, information gaps, and regional differences and need to be addressed with differentiated strategies across rural markets.

Business Impact

Improved understanding of awareness drivers, subsidy knowledge, and local adoption barriers to optimize rural solar go-to-market strategies.

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Power, Utility & Oil and Gas

Does Advertising Create the Momentum Needed for Solar Growth?

Does Advertising Create the Momentum Needed for Solar Growth? — case study
Objective

Study the impact of a TV advertising campaign on the awareness of brands, purchase intention, and attitude of consumers toward solar solutions among decision makers in MSMEs. It also evaluated key barriers to adoption and purchase drivers to enable effective marketing and communication strategies.

How We Did It

Carried out a stratified random survey of about 1,000 MSMEs across major industrial clusters of India through online and telephonic interviews. Structured questionnaires and Likert scale ratings were used to evaluate aided and unaided brand awareness, ad recall, campaign exposure, purchase intention, consumer perceptions, adoption barriers, and media preferences.

Findings

Leading solar brands showed strong awareness, with roughly 23% ad exposure. Campaign exposure increased brand awareness, but had little effect on short-term purchase intent. MSMEs’ solar adoption remained relatively low with benefits uncertainty and cost concerns identified as the main barriers. Television continued to be a major advertising medium and digital media gained even more ground.

Business Impact

Provided insights on brand awareness, adoption barriers, media preferences, and messaging effectiveness to optimize marketing strategies and accelerate solar solution adoption among MSMEs.

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Primary Research
01

CXO Interviews

Direct conversations with CXOs and senior industry leaders to uncover insights, priorities, and market perspectives.

Proprietary Intelligence
03

Forecasting

Proprietary forecasting models that support market sizing, scenario planning, and forward-looking strategic analysis.

Market Intelligence
04

Trade & GTM

Trade and export-potential intelligence supporting market entry, corridor analysis, and go-to-market strategy decisions.

Signature Models

What Experts Say

CXO' Interviews
Expert & Trade Research
Qualitative Surveys

Market Intelligence & Analytics

Market Sizing, Forecasting & Trade
Segmentation & Clustering
Pricing & Value Models
Customer & Behavioral Models
Brand & Marketing Models
Sales & Funnel Models
Competitive & Structural Models
Financial, Risk & Change Models
Decision Models

Data Collection

Quantitative Surveys
Trade & Secondary Data
Digital & Behavioral Data
FAQ

Frequently Asked Questions

What services does 6W Strategy offer?
We run a 13-stage engagement that starts with market research and ends with partner and distributor development. In between, that covers customer behavior, brand and sales strategy, data analytics, corporate strategy, risk, sustainability and implementation — the full sequence is laid out in the Services Cluster above.
Can we engage 6W Strategy for a single stage instead of the full cluster?
Yes — each of the 13 stages can be commissioned on its own or as part of the full cluster, whichever fits where you are right now.
What analytical models does 6W Strategy use?
We draw on 28 models across 8 categories. The ones we reach for most are Conjoint Analysis, MaxDiff, TAM-SAM-SOM modeling, Porter's Five Forces, the Kano Model and K-Means Clustering — the full library is in the Analytical Models panel.
What data sources back up 6W Strategy's research?
A mix of primary interviews through our 6WForum expert panel, qualitative and quantitative surveys, shipment-level trade data, retail audit data, and our own proprietary databases.
Which industries does 6W Strategy work across?
Thirteen so far, including Aerospace & Defense, Automotive, Telecom, Healthcare and Pharmaceuticals. The full list is in the Industries strip above — and we're happy to discuss others even without a published case study yet.
What proprietary platforms does 6W Strategy use?
6WForum for expert insights, 6WSurveyIQ for research and consumer intelligence, 6WForecastIQ for forecasting, and 6WExportGTM for trade and export intelligence — each one is in the Our Platforms panel.

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Tell us the market and decision — we'll map the right sequence of services.