Product Code: ETC322108 | Publication Date: Aug 2022 | Updated Date: Aug 2025 | Product Type: Market Research Report | |
Publisher: 6Wresearch | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 | |
The department stores other general merchandise stores sector generated sales worth around USD 8 billion as of 2025 which marked a decline over previous year owing to Covid 19 pandemic induced lockdowns that hampered retail operations leading to reduced footfalls & spendings on items such non food grocery items etc. However going forward post gradual recovery shoppers are likely to resume their spending patterns on these categories though not completely returning back pre covid levels given wide adoption e commerce channels especially amongst younger demographics who prefer convenient online shopping options instead physical stores visits due better discounts thus impacting overall sales outlook.
The Department Stores and General Merchandise Stores market growth is influenced by consumer spending patterns, economic conditions, and retail trends. Department stores serve as one-stop shopping destinations, offering a wide range of products. Economic stability, rising middle-class populations, and evolving consumer preferences impact the demand for such retail formats. E-commerce competition and shifts in shopping behavior also affect the outlook for these stores.
Traditional retail establishments are facing competition from digital platforms, affecting foot traffic and sales. To overcome this challenge, department stores need to embrace omnichannel strategies, offering seamless online and offline shopping experiences. Additionally, they must curate attractive product assortments and provide exceptional customer service to attract and retain shoppers.
The Indonesia Department Stores and Other General Merchandise Stores market has faced challenges due to changing consumer behavior, including the shift towards online shopping and e-commerce platforms. The COVID-19 pandemic exacerbated these trends as lockdowns and social distancing measures led to decreased foot traffic in physical stores. However, some stores adapted by enhancing their online presence and offering delivery services. As the situation improves and consumer confidence returns, there`s potential for a recovery in the market, although the competition with online retail will likely continue.
The Indonesia Department Stores and Other General Merchandise Stores market is marked by the presence of established retailers such as PT Matahari Department Store Tbk and PT Ramayana Lestari Sentosa Tbk. These companies operate a chain of department stores offering a wide range of products, including clothing, electronics, household items, and more. Additionally, modern retail giants like PT. Ace Hardware Indonesia Tbk also contribute to this segment.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Indonesia Department Stores & Other General Merchandise Stores Market Overview |
3.1 Indonesia Country Macro Economic Indicators |
3.2 Indonesia Department Stores & Other General Merchandise Stores Market Revenues & Volume, 2021 & 2031F |
3.3 Indonesia Department Stores & Other General Merchandise Stores Market - Industry Life Cycle |
3.4 Indonesia Department Stores & Other General Merchandise Stores Market - Porter's Five Forces |
3.5 Indonesia Department Stores & Other General Merchandise Stores Market Revenues & Volume Share, By Type, 2021 & 2031F |
3.6 Indonesia Department Stores & Other General Merchandise Stores Market Revenues & Volume Share, By Ownership, 2021 & 2031F |
3.7 Indonesia Department Stores & Other General Merchandise Stores Market Revenues & Volume Share, By License, 2021 & 2031F |
4 Indonesia Department Stores & Other General Merchandise Stores Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Growth of the Indonesian economy leading to increased consumer spending |
4.2.2 Increasing urbanization and changing lifestyles driving demand for convenient shopping options |
4.2.3 Rising middle-class population with higher disposable income contributing to increased retail consumption |
4.3 Market Restraints |
4.3.1 Intense competition among department stores and general merchandise stores |
4.3.2 Challenges in maintaining profitability due to price wars and promotions |
4.3.3 Increasing operational costs such as rent, labor, and utilities impacting margins |
5 Indonesia Department Stores & Other General Merchandise Stores Market Trends |
6 Indonesia Department Stores & Other General Merchandise Stores Market, By Types |
6.1 Indonesia Department Stores & Other General Merchandise Stores Market, By Type |
6.1.1 Overview and Analysis |
6.1.2 Indonesia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Type, 2021-2031F |
6.1.3 Indonesia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Department Stores, 2021-2031F |
6.1.4 Indonesia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Other General Merchandise Stores, 2021-2031F |
6.2 Indonesia Department Stores & Other General Merchandise Stores Market, By Ownership |
6.2.1 Overview and Analysis |
6.2.2 Indonesia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Retail Chain, 2021-2031F |
6.2.3 Indonesia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Independent Retailer, 2021-2031F |
6.3 Indonesia Department Stores & Other General Merchandise Stores Market, By License |
6.3.1 Overview and Analysis |
6.3.2 Indonesia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Branded, 2021-2031F |
6.3.3 Indonesia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Brand Licensed, 2021-2031F |
6.3.4 Indonesia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Unbranded, 2021-2031F |
7 Indonesia Department Stores & Other General Merchandise Stores Market Import-Export Trade Statistics |
7.1 Indonesia Department Stores & Other General Merchandise Stores Market Export to Major Countries |
7.2 Indonesia Department Stores & Other General Merchandise Stores Market Imports from Major Countries |
8 Indonesia Department Stores & Other General Merchandise Stores Market Key Performance Indicators |
8.1 Average basket size per customer |
8.2 Customer retention rate |
8.3 Foot traffic conversion rate |
8.4 Inventory turnover ratio |
8.5 Average transaction value |
9 Indonesia Department Stores & Other General Merchandise Stores Market - Opportunity Assessment |
9.1 Indonesia Department Stores & Other General Merchandise Stores Market Opportunity Assessment, By Type, 2021 & 2031F |
9.2 Indonesia Department Stores & Other General Merchandise Stores Market Opportunity Assessment, By Ownership, 2021 & 2031F |
9.3 Indonesia Department Stores & Other General Merchandise Stores Market Opportunity Assessment, By License, 2021 & 2031F |
10 Indonesia Department Stores & Other General Merchandise Stores Market - Competitive Landscape |
10.1 Indonesia Department Stores & Other General Merchandise Stores Market Revenue Share, By Companies, 2024 |
10.2 Indonesia Department Stores & Other General Merchandise Stores Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |