Market Forecast By Vehicle Type (Two Wheeler, Passenger Car), By Booking Type (Online, Offline), By End-Use (Personal, Commercial) And Competitive Landscape
| Product Code: ETC7574576 | Publication Date: Sep 2024 | Updated Date: Jan 2026 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Vasudha | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
According to 6Wresearch internal database and industry insights, the Indonesia Ride Hailing Market is projected to grow at a compound annual growth rate (CAGR) of 11.4% during the forecast period (2026-2032).
Below mentioned are the evaluation of years-wise growth rate along with key growth drivers:
|
Year |
Est. Annual Growth (%) |
Growth Drivers |
|
2021 |
4.6 |
Rising smartphone penetration and growing urban commuter base |
|
2022 |
6.1 |
Expansion of app-based transport platforms in tier-2 cities |
|
2023 |
7.8 |
Increased preference for affordable two-wheeler ride services |
|
2024 |
9.3 |
Integration of digital payments and improved app experience |
|
2025 |
10.6 |
Growing commercial usage and last-mile mobility demand |
The Indonesia Ride Hailing Market report thoroughly covers the market by Vehicle Type, Booking Type and End-Use. The market report provides an unbiased and detailed analysis of ongoing market trends, opportunities/high growth areas, and market drivers, which help stakeholders devise and align their market strategies according to the current and future market dynamics.
| Report Name | Indonesia Ride Hailing Market |
| Forecast Period | 2026–2032 |
| CAGR | 11.4% |
| Growing Sector | Two-Wheeler |
The Indonesia Ride Hailing Market is seeing substantial growth that is largely driven by rapid urbanisation, increased smartphone usage, and the rising demand for affordable and flexible transportation solutions in major cities. Moreover, the dominance of two-wheeler taxis, which is a result of road congestion and cost effectiveness, is continuously strengthening market penetration, whereas the adoption of digital payment and app-based convenience is a factor that is contributing to making the overall service accessible to more people.
Below mentioned are some prominent drivers and their influence to the market dynamics:
| Drivers | Primary Segments Affected | Why it Matters (Evidence) |
| Urban Traffic Congestion | Two-Wheeler, Personal | Motorbike taxis offer faster commuting in dense urban traffic |
| Smartphone & Internet Penetration | Online Booking, All Types | App-based access simplifies ride booking and payment |
| Growth of Digital Payments | Online, Commercial | Wallet integrations improve transaction efficiency |
| Expansion into Tier-2 Cities | Passenger Car, Personal | Regional expansion widens customer base |
| Rising Commercial Mobility Demand | Commercial, Passenger Car | Businesses rely on ride hailing for logistics and employee travel |
Indonesia Ride Hailing Market is expected to grow at the CAGR of 11.4% during the forecast period of 2026-2032. The expansion has been fundamentally influenced by the increasing urban mobility requirements, escalating usage of two-wheelers, and the robust acceptance of app-based transportation platforms. Furthermore, the growth has been energised by the digital payment ecosystems, platforms, driver incentives, and the rising commercial usage trend in food delivery, courier services, and small enterprise logistics.
Below mentioned are some major restraints and their influence to the market dynamics:
| Restraints | Primary Segments Affected | What This Means (Evidence) |
| Regulatory Uncertainty | All Segments | Local transport regulations affect operations |
| Driver Supply Volatility | Two-Wheeler, Passenger Car | Inconsistent driver availability impacts service quality |
| Rising Fuel Costs | Commercial, Passenger Car | Operating costs affect pricing stability |
| Platform Competition | Online Booking | High competition compresses margins |
| Infrastructure Gaps | Offline, Rural Areas | Limited road connectivity restricts expansion |
The Indonesia Ride Hailing Industry, after rapid growth, still faces challenges such as regulatory variations across regions, driver retention issues, and fluctuating operational costs. In addition, competition among platforms to attract more customers leads to pricing models being pressured, while infrastructure limitations in semi-urban areas hinder the continuity of service. The challenges in question are surmountable through well-balanced regulatory alignment, the implementation of more effective driver engagement strategies, and sustained commitment to technology, driven operational efficiency.
Some of the most significant trends shaping the direction and growth of the Indonesian ride-hailing market include:
There are several potentially lucrative investment opportunities developing in the Indonesian Ride-Hailing Industry, including:
Key companies shaping competition and service innovation within the Indonesia Ride Hailing Market include:
| Company Name | Gojek |
| Established Year | 2010 |
| Headquarters | Jakarta, Indonesia |
| Official Website | Click Here |
Gojek dominates Indonesia ride hailing through its extensive two-wheeler network and integrated digital ecosystem.
| Company Name | Grab Holdings Inc. |
| Established Year | 2012 |
| Headquarters | Singapore |
| Official Website | Click Here |
Grab offers diversified ride hailing services with strong passenger car and commercial mobility presence.
| Company Name | Maxim |
| Established Year | 2003 |
| Headquarters | Russia |
| Official Website | Click Here |
Maxim provides affordable ride hailing services focusing on regional city expansion.
| Company Name | InDriver |
| Established Year | 2013 |
| Headquarters | United States |
| Official Website | Click Here |
InDriver enables flexible fare negotiation, appealing to price-sensitive commuters.
| Company Name | Bluebird Group (Digital Ride Services) |
| Established Year | 1972 |
| Headquarters | Jakarta, Indonesia |
| Official Website | Click Here |
Bluebird integrates traditional taxi operations with app-based ride booking services.
According to Indonesian Government Data, the market for ride-hailing services in Indonesia has been facilitated by regulatory frameworks, among which the Ministry of Transportation Regulation No. 12 of 2019 is a prominent example. It not only standardised the operations of ride-hailing services but also established fare structures. Besides that, digital economy initiatives powered by the government serve as a catalyst for the adoption of app, based mobility. At the same time, pilot programs that promote the use of electric vehicles in urban transport create a win-win situation for both the environment and the long-term market growth.
Indonesia Ride Hailing Industry will likely maintain its expansion over a long period of time, as it gets propelled by digital innovations, the increasing urban mobility needs, and the extension of the integrated service offerings. Besides, also the constant investing in electric mobility, artificial intelligence, driven route optimization, and regional market penetration will be the factors that, on one hand, will increase the efficiency of platforms and improve the experience of customers, and on the other hand, will be the reasons for which ride, hailing will be considered as one of the core components of the urban transportation ecosystem in Indonesia.
The report offers a comprehensive study of the subsequent market segments and their leading categories.
According to Sourabh, Senior Research Analyst, 6Wresearch, Two-Wheeler services dominate the Indonesia Ride Hailing Market Share as they offer an optimal balance of affordability, speed, and accessibility for urban commuters. In densely populated cities, two-wheelers enable faster travel through congested roads while keeping ride costs lower than those of passenger cars. Their extensive use by office commuters, gig workers, and delivery partners further strengthens demand, positioning two-wheelers as the most preferred vehicle type across daily mobility needs.
Personal commuting remains the major factor in the Indonesia Ride Hailing Market Growth, resulting from increased urban workforce participation, more frequent short-distance trips, and greater reliance on app-based transportation for daily routines. Moreover, the flexibility in accessibility and the integration of digital payment methods make people willing to use ride-hailing as a feasible solution to the problem of private vehicle ownership in urban settings.
The report offers a comprehensive study of the subsequent market segments:
| 1 Executive Summary |
| 2 Introduction |
| 2.1 Key Highlights of the Report |
| 2.2 Report Description |
| 2.3 Market Scope & Segmentation |
| 2.4 Research Methodology |
| 2.5 Assumptions |
| 3 Indonesia Ride Hailing Market Overview |
| 3.1 Indonesia Country Macro Economic Indicators |
| 3.2 Indonesia Ride Hailing Market Revenues & Volume, 2022 & 2032F |
| 3.3 Indonesia Ride Hailing Market - Industry Life Cycle |
| 3.4 Indonesia Ride Hailing Market - Porter's Five Forces |
| 3.5 Indonesia Ride Hailing Market Revenues & Volume Share, By Vehicle Type, 2022 & 2032F |
| 3.6 Indonesia Ride Hailing Market Revenues & Volume Share, By Booking Type, 2022 & 2032F |
| 3.7 Indonesia Ride Hailing Market Revenues & Volume Share, By End-Use, 2022 & 2032F |
| 4 Indonesia Ride Hailing Market Dynamics |
| 4.1 Impact Analysis |
| 4.2 Market Drivers |
| 4.2.1 Increasing internet penetration rates in Indonesia |
| 4.2.2 Growing urban population and congestion in major cities |
| 4.2.3 Rising popularity of cashless transactions and digital payment methods |
| 4.3 Market Restraints |
| 4.3.1 Regulatory challenges and changing government policies |
| 4.3.2 Intense competition among ride-hailing companies |
| 4.3.3 Concerns over passenger safety and security |
| 5 Indonesia Ride Hailing Market Trends |
| 6 Indonesia Ride Hailing Market, By Types |
| 6.1 Indonesia Ride Hailing Market, By Vehicle Type |
| 6.1.1 Overview and Analysis |
| 6.1.2 Indonesia Ride Hailing Market Revenues & Volume, By Vehicle Type, 2022- 2032F |
| 6.1.3 Indonesia Ride Hailing Market Revenues & Volume, By Two Wheeler, 2022- 2032F |
| 6.1.4 Indonesia Ride Hailing Market Revenues & Volume, By Passenger Car, 2022- 2032F |
| 6.2 Indonesia Ride Hailing Market, By Booking Type |
| 6.2.1 Overview and Analysis |
| 6.2.2 Indonesia Ride Hailing Market Revenues & Volume, By Online, 2022- 2032F |
| 6.2.3 Indonesia Ride Hailing Market Revenues & Volume, By Offline, 2022- 2032F |
| 6.3 Indonesia Ride Hailing Market, By End-Use |
| 6.3.1 Overview and Analysis |
| 6.3.2 Indonesia Ride Hailing Market Revenues & Volume, By Personal, 2022- 2032F |
| 6.3.3 Indonesia Ride Hailing Market Revenues & Volume, By Commercial, 2022- 2032F |
| 7 Indonesia Ride Hailing Market Import-Export Trade Statistics |
| 7.1 Indonesia Ride Hailing Market Export to Major Countries |
| 7.2 Indonesia Ride Hailing Market Imports from Major Countries |
| 8 Indonesia Ride Hailing Market Key Performance Indicators |
| 8.1 Average number of daily rides per driver |
| 8.2 Percentage of repeat customers |
| 8.3 Average waiting time for customers to get a ride |
| 9 Indonesia Ride Hailing Market - Opportunity Assessment |
| 9.1 Indonesia Ride Hailing Market Opportunity Assessment, By Vehicle Type, 2022 & 2032F |
| 9.2 Indonesia Ride Hailing Market Opportunity Assessment, By Booking Type, 2022 & 2032F |
| 9.3 Indonesia Ride Hailing Market Opportunity Assessment, By End-Use, 2022 & 2032F |
| 10 Indonesia Ride Hailing Market - Competitive Landscape |
| 10.1 Indonesia Ride Hailing Market Revenue Share, By Companies, 2025 |
| 10.2 Indonesia Ride Hailing Market Competitive Benchmarking, By Operating and Technical Parameters |
| 11 Company Profiles |
| 12 Recommendations |
| 13 Disclaimer |