Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market (2025-2031) | Share, Industry, Segmentation, Companies, Size, Trends, Analysis, Revenue, Forecast, Value, Outlook & Growth

Market Forecast By Product Type (EFM, Web Analytics, Text Analytics, Speech Analytics), By Provider Type (ISP, TSP, MSP), By Channel (Company website, Branch/store, Web, Call center, Mobile, Social media), By End User (Small and Medium Businesses (SMBs), Enterprises) And Competitive Landscape
Product Code: ETC5426428 Publication Date: Nov 2023 Updated Date: Aug 2025 Product Type: Market Research Report
Publisher: 6Wresearch Author: Ravi Bhandari No. of Pages: 60 No. of Figures: 30 No. of Tables: 5

Key Highlights of the Report:

  • Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Outlook
  • Market Size of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market, 2024
  • Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market, 2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Revenues & Volume for the Period 2021-2031
  • Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Trend Evolution
  • Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Drivers and Challenges
  • Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Price Trends
  • Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Porter`s Five Forces
  • Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Industry Life Cycle
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Product Type for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By EFM for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Web Analytics for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Text Analytics for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Speech Analytics for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Provider Type for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By ISP for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By TSP for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By MSP for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Channel for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Company website for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Branch/store for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Web for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Call center for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Mobile for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Social media for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By End User for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Small and Medium Businesses (SMBs) for the Period 2021-2031
  • Historical Data and Forecast of Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume By Enterprises for the Period 2021-2031
  • Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Import Export Trade Statistics
  • Market Opportunity Assessment By Product Type
  • Market Opportunity Assessment By Provider Type
  • Market Opportunity Assessment By Channel
  • Market Opportunity Assessment By End User
  • Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Top Companies Market Share
  • Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Competitive Benchmarking By Technical and Operational Parameters
  • Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Company Profiles
  • Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Key Strategic Recommendations

Frequently Asked Questions About the Market Study (FAQs):

6Wresearch actively monitors the Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market and publishes its comprehensive annual report, highlighting emerging trends, growth drivers, revenue analysis, and forecast outlook. Our insights help businesses to make data-backed strategic decisions with ongoing market dynamics. Our analysts track relevent industries related to the Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market, allowing our clients with actionable intelligence and reliable forecasts tailored to emerging regional needs.
Yes, we provide customisation as per your requirements. To learn more, feel free to contact us on sales@6wresearch.com

1 Executive Summary

2 Introduction

2.1 Key Highlights of the Report

2.2 Report Description

2.3 Market Scope & Segmentation

2.4 Research Methodology

2.5 Assumptions

3 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Overview

3.1 Ireland Country Macro Economic Indicators

3.2 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, 2021 & 2031F

3.3 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market - Industry Life Cycle

3.4 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market - Porter's Five Forces

3.5 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume Share, By Product Type, 2021 & 2031F

3.6 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume Share, By Provider Type, 2021 & 2031F

3.7 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume Share, By Channel, 2021 & 2031F

3.8 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume Share, By End User, 2021 & 2031F

4 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Dynamics

4.1 Impact Analysis

4.2 Market Drivers

4.2.1 Increasing demand for improved customer experience in the telecommunications sector

4.2.2 Growing adoption of digital technologies leading to a focus on service quality management

4.2.3 Regulatory requirements emphasizing the importance of service quality and customer experience in the telecom industry

4.3 Market Restraints

4.3.1 High implementation costs associated with service quality management solutions

4.3.2 Lack of skilled professionals in the field of customer experience management

4.3.3 Rapidly changing technology landscape leading to the need for continuous upgrades and investments

5 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Trends

6 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Segmentations

6.1 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market, By Product Type

6.1.1 Overview and Analysis

6.1.2 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By EFM, 2021-2031F

6.1.3 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By Web Analytics, 2021-2031F

6.1.4 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By Text Analytics, 2021-2031F

6.1.5 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By Speech Analytics, 2021-2031F

6.2 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market, By Provider Type

6.2.1 Overview and Analysis

6.2.2 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By ISP, 2021-2031F

6.2.3 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By TSP, 2021-2031F

6.2.4 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By MSP, 2021-2031F

6.3 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market, By Channel

6.3.1 Overview and Analysis

6.3.2 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By Company website, 2021-2031F

6.3.3 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By Branch/store, 2021-2031F

6.3.4 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By Web, 2021-2031F

6.3.5 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By Call center, 2021-2031F

6.3.6 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By Mobile, 2021-2031F

6.3.7 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By Social media, 2021-2031F

6.4 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market, By End User

6.4.1 Overview and Analysis

6.4.2 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By Small and Medium Businesses (SMBs), 2021-2031F

6.4.3 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenues & Volume, By Enterprises, 2021-2031F

7 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Import-Export Trade Statistics

7.1 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Export to Major Countries

7.2 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Imports from Major Countries

8 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Key Performance Indicators

8.1 Customer Satisfaction Scores (CSAT) for telecom services

8.2 Net Promoter Score (NPS) reflecting customer loyalty and advocacy

8.3 Average Resolution Time for customer issues

8.4 Service Level Agreement (SLA) compliance rates

8.5 Customer Churn Rate due to service quality and customer experience issues

9 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market - Opportunity Assessment

9.1 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Opportunity Assessment, By Product Type, 2021 & 2031F

9.2 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Opportunity Assessment, By Provider Type, 2021 & 2031F

9.3 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Opportunity Assessment, By Channel, 2021 & 2031F

9.4 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Opportunity Assessment, By End User, 2021 & 2031F

10 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market - Competitive Landscape

10.1 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Revenue Share, By Companies, 2024

10.2 Ireland Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Market Competitive Benchmarking, By Operating and Technical Parameters

11 Company Profiles

12 Recommendations

13 Disclaimer

Export potential assessment - trade Analytics for 2030

Export potential enables firms to identify high-growth global markets with greater confidence by combining advanced trade intelligence with a structured quantitative methodology. The framework analyzes emerging demand trends and country-level import patterns while integrating macroeconomic and trade datasets such as GDP and population forecasts, bilateral import–export flows, tariff structures, elasticity differentials between developed and developing economies, geographic distance, and import demand projections. Using weighted trade values from 2020–2024 as the base period to project country-to-country export potential for 2030, these inputs are operationalized through calculated drivers such as gravity model parameters, tariff impact factors, and projected GDP per-capita growth. Through an analysis of hidden potentials, demand hotspots, and market conditions that are most favorable to success, this method enables firms to focus on target countries, maximize returns, and global expansion with data, backed by accuracy.

By factoring in the projected importer demand gap that is currently unmet and could be potential opportunity, it identifies the potential for the Exporter (Country) among 190 countries, against the general trade analysis, which identifies the biggest importer or exporter.

To discover high-growth global markets and optimize your business strategy:

Click Here
Pricing
  • Single User License
    $ 1,995
  • Department License
    $ 2,400
  • Site License
    $ 3,120
  • Global License
    $ 3,795
6Wresearch Support

Any Query

Call: +91-11-4302-4305
Email us: sales@6wresearch.com
Any Query? Click Here

Thought Leadership and Analyst Meet

Our Clients

Airtel
Canon
Contec
HoneyWell
Kriloskar
Pwc Logo
Samsung
Tata Teleservices

Related Reports

Industry Events and Analyst Meet

Whitepaper

Read All