| Product Code: ETC322106 | Publication Date: Aug 2022 | Updated Date: Aug 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 | |
Department stores and general merchandise stores in Malaysia serve as retail hubs for a wide range of products. The market outlook will depend on consumer spending, economic conditions, and competition from e-commerce. The adaptation of omnichannel strategies and the offering of unique in-store experiences may be crucial for the success of these retailers.
The Malaysia department stores and other general merchandise stores market may face challenges in the era of e-commerce and changing consumer shopping habits. However, there remains a space for these traditional retail outlets to adapt and thrive by offering unique in-store experiences, exclusive product ranges, and omnichannel shopping options. The market`s outlook will depend on how well these stores can innovate and cater to evolving consumer demands, such as convenience and personalized shopping experiences.
The Malaysia department stores and general merchandise stores market faces challenges stemming from evolving retail dynamics. Traditional brick-and-mortar department stores are grappling with the rise of e-commerce and changing consumer shopping habits. Consumers increasingly opt for online shopping, convenience stores, and specialized boutiques. Department stores must invest in omnichannel strategies, enhance the in-store shopping experience, and diversify their product offerings to remain competitive in this evolving retail landscape.
The COVID-19 pandemic significantly impacted the department stores and general merchandise stores in Malaysia. Lockdowns and restrictions forced many of these stores to close temporarily, leading to revenue losses. The shift towards online shopping further disrupted the brick-and-mortar retail landscape. As the situation gradually improves, department stores may need to adapt to changing consumer behavior by integrating digital and omnichannel strategies to remain competitive.
The department stores and general merchandise stores market in Malaysia is a dynamic and evolving sector. Prominent players include established names like Parkson, Isetan, and Robinsons, along with homegrown brands such as Aeon and Mydin. These stores offer a wide array of products, from fashion and beauty to electronics and household goods, making them one-stop shopping destinations for Malaysia. The industry faces challenges from e-commerce but continues to adapt and innovate to provide unique in-store experiences.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Malaysia Department Stores & Other General Merchandise Stores Market Overview |
3.1 Malaysia Country Macro Economic Indicators |
3.2 Malaysia Department Stores & Other General Merchandise Stores Market Revenues & Volume, 2021 & 2031F |
3.3 Malaysia Department Stores & Other General Merchandise Stores Market - Industry Life Cycle |
3.4 Malaysia Department Stores & Other General Merchandise Stores Market - Porter's Five Forces |
3.5 Malaysia Department Stores & Other General Merchandise Stores Market Revenues & Volume Share, By Type, 2021 & 2031F |
3.6 Malaysia Department Stores & Other General Merchandise Stores Market Revenues & Volume Share, By Ownership, 2021 & 2031F |
3.7 Malaysia Department Stores & Other General Merchandise Stores Market Revenues & Volume Share, By License, 2021 & 2031F |
4 Malaysia Department Stores & Other General Merchandise Stores Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increase in disposable income among Malaysian consumers |
4.2.2 Growth in urban population leading to higher demand for convenience shopping |
4.2.3 Rising trend of experiential retail and demand for unique shopping experiences |
4.3 Market Restraints |
4.3.1 Competition from e-commerce platforms impacting foot traffic in physical stores |
4.3.2 Economic uncertainties affecting consumer spending behavior |
4.3.3 Rising operating costs such as rent and labor expenses |
5 Malaysia Department Stores & Other General Merchandise Stores Market Trends |
6 Malaysia Department Stores & Other General Merchandise Stores Market, By Types |
6.1 Malaysia Department Stores & Other General Merchandise Stores Market, By Type |
6.1.1 Overview and Analysis |
6.1.2 Malaysia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Type, 2021-2031F |
6.1.3 Malaysia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Department Stores, 2021-2031F |
6.1.4 Malaysia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Other General Merchandise Stores, 2021-2031F |
6.2 Malaysia Department Stores & Other General Merchandise Stores Market, By Ownership |
6.2.1 Overview and Analysis |
6.2.2 Malaysia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Retail Chain, 2021-2031F |
6.2.3 Malaysia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Independent Retailer, 2021-2031F |
6.3 Malaysia Department Stores & Other General Merchandise Stores Market, By License |
6.3.1 Overview and Analysis |
6.3.2 Malaysia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Branded, 2021-2031F |
6.3.3 Malaysia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Brand Licensed, 2021-2031F |
6.3.4 Malaysia Department Stores & Other General Merchandise Stores Market Revenues & Volume, By Unbranded, 2021-2031F |
7 Malaysia Department Stores & Other General Merchandise Stores Market Import-Export Trade Statistics |
7.1 Malaysia Department Stores & Other General Merchandise Stores Market Export to Major Countries |
7.2 Malaysia Department Stores & Other General Merchandise Stores Market Imports from Major Countries |
8 Malaysia Department Stores & Other General Merchandise Stores Market Key Performance Indicators |
8.1 Average basket size per customer |
8.2 Customer loyalty and retention rates |
8.3 Footfall conversion rate |
8.4 Average dwell time in stores |
8.5 Percentage of sales from new product categories or services |
9 Malaysia Department Stores & Other General Merchandise Stores Market - Opportunity Assessment |
9.1 Malaysia Department Stores & Other General Merchandise Stores Market Opportunity Assessment, By Type, 2021 & 2031F |
9.2 Malaysia Department Stores & Other General Merchandise Stores Market Opportunity Assessment, By Ownership, 2021 & 2031F |
9.3 Malaysia Department Stores & Other General Merchandise Stores Market Opportunity Assessment, By License, 2021 & 2031F |
10 Malaysia Department Stores & Other General Merchandise Stores Market - Competitive Landscape |
10.1 Malaysia Department Stores & Other General Merchandise Stores Market Revenue Share, By Companies, 2024 |
10.2 Malaysia Department Stores & Other General Merchandise Stores Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |