Market Forecast By Service Type (Dry Cleaning, Laundry Services, Self-Service Laundromats, Specialized Cleaning), By End User (Residential, Commercial, Industrial), By Mode of Service (Online Booking, Walk-In Services, Subscription Services, On-Demand Pickup & Delivery) And Competitive Landscape
Product Code: ETC12012952 | Publication Date: Apr 2025 | Updated Date: Aug 2025 | Product Type: Market Research Report | |
Publisher: 6Wresearch | No. of Pages: 65 | No. of Figures: 34 | No. of Tables: 19 | |
According to 6Wresearch internal database and industry insights, the Malaysia dry cleaning and laundry services market is projected to reach at a CAGR of approximately 6.2%, during the forecast period from 2025 to 2031.
Report Name | Malaysia Dry Cleaning and Laundry Services Market |
Forecast period | 2025-2031 |
CAGR | 6.2% |
Growing Sector | Commercial |
The Malaysia Dry Cleaning and Laundry Services Market report thoroughly covers the market by type, end-use, and distribution channel. The report provides an unbiased and detailed analysis of the ongoing market trends, opportunities/high-growth areas, and market drivers to help stakeholders align their strategies with current and future market dynamics.
The Malaysia dry cleaning and laundry services market is expanding at a steady pace, influenced by rising disposable income, urbanization, and busier lifestyles. Users are progressively choosing professional laundering over home washing, propelled by demand for convenience, hygiene, and quality service. Traditional outlets cohabit with tech-enabled models like self-service laundromats, app-based booking, and on-demand pickup/delivery. Demand is fueled by both commercial and residential clients, including hospitals and hotels. The evolution of the market is further driven by advancement and sustainability issues.
The Malaysia Dry Cleaning and Laundry Services Market is anticipated to grow at a CAGR of 6.2% during the forecast period 2025-2031. Dual-income households and urbanization are accelerating demand for professional laundry offerings. Time-strapped consumers look for convenience, preferring pickup and delivery, app-based services, and subscriptions. Further, the usage of specialized cleaning is accelerated by commercial demand from the corporate, hospitality, and healthcare sectors. Sustainability preferences—such as biodegradable detergents and energy-efficient machines—also attract consumers. Technological adoption, including AI, automation, and smart laundry management systems, enhances efficiency and customer experience across both self-service and full-service models.
Operating costs are high due to energy, water consumption, and costly equipment maintenance. Strict environmental regulations restrict chemical use and waste disposal, increasing compliance costs. Intense competition from established chains, independent laundries, and on-demand services compresses margins. Labor recruitment and retention remain an issue, especially in manual-intensive outlets. Self-service laundromats encounter threats like hygiene, security, and vandalism. Balancing affordability with quality service is essential for sustainability in this competitive landscape.
The Malaysia dry cleaning and laundry services market has been significant trends that reflect changing consumer behaviors and industry dynamics. One of the notable trends is an increase in the demand for mobile-based on-demand laundry services, influenced by the convenience factor. Consumers prefer services that offer pick-up and delivery options, saving time and effort in their busy schedules. Additionally, a rising focus on eco-friendly practices, such as the use of biodegradable detergents and water-efficient technologies, aligning with global sustainability goals.
Prospects in the Malaysia dry cleaning and laundry services market include launching eco-focused and tech-enabled brands providing services like pickup/delivery and subscription models. Investments in smart booking platforms, sustainable machinery, and automation can create differentiation. Targeting bulk contracts in corporate, hospitality, and healthcare sectors offers scale. Coin-operated/self-service laundromats in rental-heavy areas also hold promise. Partnerships leveraging government SME and digitalization grants can offset startup costs. Niche services like premium fabric care, allergen-free, or express services provide avenues to build brand loyalty.
The Malaysia dry cleaning and laundry services market is highly competitive, with several key players contributing to its growth and development. Prominent names in the industry include Mama Wosh, Kleenerly, LaundryBar, Pressto, and Washhouse. These companies differentiate themselves through a combination of advanced cleaning technologies, customer-centric service models, and eco-conscious practices.
Government Regulations in the Malaysia Dry Cleaning and Laundry Services Market. According to Malaysian government data, dry cleaning and laundry businesses must comply with several guidelines to work safely and legally. These include obtaining local municipal licenses, adhering to environmental health and wastewater disposal standards, and following the Occupational Safety and Health Act 1994 for chemical handling and worker safety. Businesses using machinery must also fulfill demands under the Factories and Machinery Act. Regular inspections ensure compliance, and failure to meet standards can result in penalties or closure.
The Malaysia dry cleaning and laundry services market is anticipated to develop, led by continued urbanization, convenience demand, and digital adoption. A key differentiator will be sustainability, with more eco-certified laundries entering the industry. Self-service and on-demand models will expand, attracting younger consumers. Commercial sectors like healthcare and hotels will propel bulk contracts for professional cleaning. Technological advancements—AI sorting, robotic automation, and customer-centric apps—will fuel efficiency. Emerging players emphasizing niche services and partnerships with property developers could excel in developing Malaysia dry cleaning and laundry services industry.
The report offers a comprehensive study of the following market segments and their leading categories:
According to Adammya, Senior Research Analyst at 6Wresearch, Full-service (walk-in, dry cleaning, ironing) remains dominant in urban and commercial segments, but self-service models are rapidly growing, particularly in urban and on-the-go consumer segments.
The commercial segment—hotels, healthcare facilities, corporate uniforms—is a major consumer due to bulk volume demand. The residential segment is rising steadily, especially in high-density housing via on-demand and subscription services.
Walk-in storefronts still lead in traditional markets, while online booking apps and delivery models are gaining share. Coin-operated laundromats serve neighbourhoods and apartment complexes.
The Market report covers a detailed analysis of the following market segments:
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Malaysia Dry Cleaning and Laundry Services Market Overview |
3.1 Malaysia Country Macro Economic Indicators |
3.2 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, 2021 & 2031F |
3.3 Malaysia Dry Cleaning and Laundry Services Market - Industry Life Cycle |
3.4 Malaysia Dry Cleaning and Laundry Services Market - Porter's Five Forces |
3.5 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume Share, By Service Type, 2021 & 2031F |
3.6 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume Share, By End User, 2021 & 2031F |
3.7 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume Share, By Mode of Service, 2021 & 2031F |
4 Malaysia Dry Cleaning and Laundry Services Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.3 Market Restraints |
5 Malaysia Dry Cleaning and Laundry Services Market Trends |
6 Malaysia Dry Cleaning and Laundry Services Market, By Types |
6.1 Malaysia Dry Cleaning and Laundry Services Market, By Service Type |
6.1.1 Overview and Analysis |
6.1.2 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, By Service Type, 2021 - 2031F |
6.1.3 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, By Dry Cleaning, 2021 - 2031F |
6.1.4 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, By Laundry Services, 2021 - 2031F |
6.1.5 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, By Self-Service Laundromats, 2021 - 2031F |
6.1.6 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, By Specialized Cleaning, 2021 - 2031F |
6.2 Malaysia Dry Cleaning and Laundry Services Market, By End User |
6.2.1 Overview and Analysis |
6.2.2 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, By Residential, 2021 - 2031F |
6.2.3 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, By Commercial, 2021 - 2031F |
6.2.4 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, By Industrial, 2021 - 2031F |
6.3 Malaysia Dry Cleaning and Laundry Services Market, By Mode of Service |
6.3.1 Overview and Analysis |
6.3.2 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, By Online Booking, 2021 - 2031F |
6.3.3 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, By Walk-In Services, 2021 - 2031F |
6.3.4 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, By Subscription Services, 2021 - 2031F |
6.3.5 Malaysia Dry Cleaning and Laundry Services Market Revenues & Volume, By On-Demand Pickup & Delivery, 2021 - 2031F |
7 Malaysia Dry Cleaning and Laundry Services Market Import-Export Trade Statistics |
7.1 Malaysia Dry Cleaning and Laundry Services Market Export to Major Countries |
7.2 Malaysia Dry Cleaning and Laundry Services Market Imports from Major Countries |
8 Malaysia Dry Cleaning and Laundry Services Market Key Performance Indicators |
9 Malaysia Dry Cleaning and Laundry Services Market - Opportunity Assessment |
9.1 Malaysia Dry Cleaning and Laundry Services Market Opportunity Assessment, By Service Type, 2021 & 2031F |
9.2 Malaysia Dry Cleaning and Laundry Services Market Opportunity Assessment, By End User, 2021 & 2031F |
9.3 Malaysia Dry Cleaning and Laundry Services Market Opportunity Assessment, By Mode of Service, 2021 & 2031F |
10 Malaysia Dry Cleaning and Laundry Services Market - Competitive Landscape |
10.1 Malaysia Dry Cleaning and Laundry Services Market Revenue Share, By Companies, 2024 |
10.2 Malaysia Dry Cleaning and Laundry Services Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |