Malaysia Rich Communication Services (RCS) Market (2025-2031) Outlook | Value, Industry, Growth, Size, Companies, Revenue, Analysis, Share, Forecast & Trends

Market Forecast By Application (Advertising Campaign, Content Delivery, Integrated Solutions), By End-User (Consumers, Enterprises), By Enterprise Size (SME™s, Large enterprises), By Enterprise Vertical (BFSI, Telecom and IT, Media and Entertainment, Tourism and Logistics, Retail and eCommerce, Healthcare, Other Enterprise Vertical (Government and Utilities)) And Competitive Landscape
Product Code: ETC4380207 Publication Date: Jul 2023 Updated Date: Aug 2025 Product Type: Report
Publisher: 6Wresearch No. of Pages: 85 No. of Figures: 45 No. of Tables: 25

malaysia rich communication services rcs market overview

The Rich Communication Services (RCS) market in Malaysia is witnessing a transition towards more interactive and feature-rich messaging experiences. RCS offers advanced capabilities such as multimedia sharing, group chat, and integrated payments, positioning it as a compelling alternative to traditional SMS. The market is evolving with the integration of RCS into messaging platforms and mobile devices, offering enhanced communication options for consumers and businesses.

Drivers of the Market

The Malaysia RCS market is being driven by the desire to enhance the traditional SMS and MMS experience. RCS is a more feature-rich and interactive messaging service that offers capabilities like multimedia sharing, group chat, and read receipts. This is particularly appealing to consumers who seek more engaging communication methods. Businesses are also adopting RCS as a channel for customer engagement, marketing, and support. Furthermore, RCS helps in bridging the gap between over-the-top (OTT) messaging apps and traditional SMS, providing a unified and feature-rich communication platform.

Challenges of the Market

The RCS market in Malaysia confronts obstacles in terms of user adoption. Convincing consumers to switch from traditional messaging platforms to RCS for enriched communication features remains a challenge. Interoperability between different RCS platforms is another issue, hindering seamless communication.

Covid-19 Impact of the Market

The RCS market in Malaysia faces challenges associated with the fragmentation of communication platforms and standards. Achieving interoperability and widespread adoption of RCS services can be a hurdle.

Leading Players of the Market

Rich Communication Services (RCS) offer an enriched messaging experience with features like multimedia sharing, read receipts, and group chat. Leading Players in the Malaysia RCS market include Google, Samsung, Huawei, Ericsson, and Mavenir. These companies provide RCS solutions that enhance messaging services, offering a competitive alternative to over-the-top messaging apps and enriching the messaging experience for users. RCS adoption is on the rise in Malaysia mobile communication landscape.

Key Highlights of the Report:

  • Malaysia Rich Communication Services (RCS) Market Outlook
  • Market Size of Malaysia Rich Communication Services (RCS) Market, 2024
  • Forecast of Malaysia Rich Communication Services (RCS) Market, 2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Revenues & Volume for the Period 2021-2031
  • Malaysia Rich Communication Services (RCS) Market Trend Evolution
  • Malaysia Rich Communication Services (RCS) Market Drivers and Challenges
  • Malaysia Rich Communication Services (RCS) Price Trends
  • Malaysia Rich Communication Services (RCS) Porter's Five Forces
  • Malaysia Rich Communication Services (RCS) Industry Life Cycle
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Application for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Advertising Campaign for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Content Delivery for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Integrated Solutions for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By End-User for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Consumers for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Enterprises for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Enterprise Size for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By SME??s for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Large enterprises for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Enterprise Vertical for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By BFSI for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Telecom and IT for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Media and Entertainment for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Tourism and Logistics for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Retail and eCommerce for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Healthcare for the Period 2021-2031
  • Historical Data and Forecast of Malaysia Rich Communication Services (RCS) Market Revenues & Volume By Other Enterprise Vertical (Government and Utilities) for the Period 2021-2031
  • Malaysia Rich Communication Services (RCS) Import Export Trade Statistics
  • Market Opportunity Assessment By Application
  • Market Opportunity Assessment By End-User
  • Market Opportunity Assessment By Enterprise Size
  • Market Opportunity Assessment By Enterprise Vertical
  • Malaysia Rich Communication Services (RCS) Top Companies Market Share
  • Malaysia Rich Communication Services (RCS) Competitive Benchmarking By Technical and Operational Parameters
  • Malaysia Rich Communication Services (RCS) Company Profiles
  • Malaysia Rich Communication Services (RCS) Key Strategic Recommendations

Frequently Asked Questions About the Market Study (FAQs):

6Wresearch actively monitors the Malaysia Rich Communication Services (RCS) Market and publishes its comprehensive annual report, highlighting emerging trends, growth drivers, revenue analysis, and forecast outlook. Our insights help businesses to make data-backed strategic decisions with ongoing market dynamics. Our analysts track relevent industries related to the Malaysia Rich Communication Services (RCS) Market, allowing our clients with actionable intelligence and reliable forecasts tailored to emerging regional needs.
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1 Executive Summary

2 Introduction

2.1 Key Highlights of the Report

2.2 Report Description

2.3 Market Scope & Segmentation

2.4 Research Methodology

2.5 Assumptions

3 Malaysia Rich Communication Services (RCS) Market Overview

3.1 Malaysia Country Macro Economic Indicators

3.2 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, 2021 & 2031F

3.3 Malaysia Rich Communication Services (RCS) Market - Industry Life Cycle

3.4 Malaysia Rich Communication Services (RCS) Market - Porter's Five Forces

3.5 Malaysia Rich Communication Services (RCS) Market Revenues & Volume Share, By Application, 2021 & 2031F

3.6 Malaysia Rich Communication Services (RCS) Market Revenues & Volume Share, By End-User, 2021 & 2031F

3.7 Malaysia Rich Communication Services (RCS) Market Revenues & Volume Share, By Enterprise Size, 2021 & 2031F

3.8 Malaysia Rich Communication Services (RCS) Market Revenues & Volume Share, By Enterprise Vertical, 2021 & 2031F

4 Malaysia Rich Communication Services (RCS) Market Dynamics

4.1 Impact Analysis

4.2 Market Drivers

4.2.1 Increasing smartphone penetration in Malaysia

4.2.2 Growing demand for enhanced messaging services

4.2.3 Shift towards digital communication channels

4.3 Market Restraints

4.3.1 Limited awareness and understanding of RCS among consumers

4.3.2 Concerns around data privacy and security

4.3.3 Resistance from traditional telecom operators to adopt RCS technology

5 Malaysia Rich Communication Services (RCS) Market Trends

6 Malaysia Rich Communication Services (RCS) Market, By Types

6.1 Malaysia Rich Communication Services (RCS) Market, By Application

6.1.1 Overview and Analysis

6.1.2 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Application, 2021-2031F

6.1.3 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Advertising Campaign, 2021-2031F

6.1.4 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Content Delivery, 2021-2031F

6.1.5 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Integrated Solutions, 2021-2031F

6.2 Malaysia Rich Communication Services (RCS) Market, By End-User

6.2.1 Overview and Analysis

6.2.2 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Consumers, 2021-2031F

6.2.3 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Enterprises, 2021-2031F

6.3 Malaysia Rich Communication Services (RCS) Market, By Enterprise Size

6.3.1 Overview and Analysis

6.3.2 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By SME??s, 2021-2031F

6.3.3 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Large enterprises, 2021-2031F

6.4 Malaysia Rich Communication Services (RCS) Market, By Enterprise Vertical

6.4.1 Overview and Analysis

6.4.2 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By BFSI, 2021-2031F

6.4.3 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Telecom and IT, 2021-2031F

6.4.4 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Media and Entertainment, 2021-2031F

6.4.5 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Tourism and Logistics, 2021-2031F

6.4.6 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Retail and eCommerce, 2021-2031F

6.4.7 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Healthcare, 2021-2031F

7 Malaysia Rich Communication Services (RCS) Market Import-Export Trade Statistics

7.1 Malaysia Rich Communication Services (RCS) Market Export to Major Countries

7.2 Malaysia Rich Communication Services (RCS) Market Imports from Major Countries

8 Malaysia Rich Communication Services (RCS) Market Key Performance Indicators

8.1 Average daily active users of RCS services

8.2 Percentage increase in RCS message engagement rates

8.3 Number of partnerships and collaborations for RCS service expansion

9 Malaysia Rich Communication Services (RCS) Market - Opportunity Assessment

9.1 Malaysia Rich Communication Services (RCS) Market Opportunity Assessment, By Application, 2021 & 2031F

9.2 Malaysia Rich Communication Services (RCS) Market Opportunity Assessment, By End-User, 2021 & 2031F

9.3 Malaysia Rich Communication Services (RCS) Market Opportunity Assessment, By Enterprise Size, 2021 & 2031F

9.4 Malaysia Rich Communication Services (RCS) Market Opportunity Assessment, By Enterprise Vertical, 2021 & 2031F

10 Malaysia Rich Communication Services (RCS) Market - Competitive Landscape

10.1 Malaysia Rich Communication Services (RCS) Market Revenue Share, By Companies, 2024

10.2 Malaysia Rich Communication Services (RCS) Market Competitive Benchmarking, By Operating and Technical Parameters

11 Company Profiles

12 Recommendations

13 Disclaimer

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