| Product Code: ETC4380207 | Publication Date: Jul 2023 | Updated Date: Aug 2025 | Product Type: Report | |
| Publisher: 6Wresearch | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 | |
The Rich Communication Services (RCS) market in Malaysia is witnessing a transition towards more interactive and feature-rich messaging experiences. RCS offers advanced capabilities such as multimedia sharing, group chat, and integrated payments, positioning it as a compelling alternative to traditional SMS. The market is evolving with the integration of RCS into messaging platforms and mobile devices, offering enhanced communication options for consumers and businesses.
The Malaysia RCS market is being driven by the desire to enhance the traditional SMS and MMS experience. RCS is a more feature-rich and interactive messaging service that offers capabilities like multimedia sharing, group chat, and read receipts. This is particularly appealing to consumers who seek more engaging communication methods. Businesses are also adopting RCS as a channel for customer engagement, marketing, and support. Furthermore, RCS helps in bridging the gap between over-the-top (OTT) messaging apps and traditional SMS, providing a unified and feature-rich communication platform.
The RCS market in Malaysia confronts obstacles in terms of user adoption. Convincing consumers to switch from traditional messaging platforms to RCS for enriched communication features remains a challenge. Interoperability between different RCS platforms is another issue, hindering seamless communication.
The RCS market in Malaysia faces challenges associated with the fragmentation of communication platforms and standards. Achieving interoperability and widespread adoption of RCS services can be a hurdle.
Rich Communication Services (RCS) offer an enriched messaging experience with features like multimedia sharing, read receipts, and group chat. Leading Players in the Malaysia RCS market include Google, Samsung, Huawei, Ericsson, and Mavenir. These companies provide RCS solutions that enhance messaging services, offering a competitive alternative to over-the-top messaging apps and enriching the messaging experience for users. RCS adoption is on the rise in Malaysia mobile communication landscape.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Malaysia Rich Communication Services (RCS) Market Overview |
3.1 Malaysia Country Macro Economic Indicators |
3.2 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, 2021 & 2031F |
3.3 Malaysia Rich Communication Services (RCS) Market - Industry Life Cycle |
3.4 Malaysia Rich Communication Services (RCS) Market - Porter's Five Forces |
3.5 Malaysia Rich Communication Services (RCS) Market Revenues & Volume Share, By Application, 2021 & 2031F |
3.6 Malaysia Rich Communication Services (RCS) Market Revenues & Volume Share, By End-User, 2021 & 2031F |
3.7 Malaysia Rich Communication Services (RCS) Market Revenues & Volume Share, By Enterprise Size, 2021 & 2031F |
3.8 Malaysia Rich Communication Services (RCS) Market Revenues & Volume Share, By Enterprise Vertical, 2021 & 2031F |
4 Malaysia Rich Communication Services (RCS) Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing smartphone penetration in Malaysia |
4.2.2 Growing demand for enhanced messaging services |
4.2.3 Shift towards digital communication channels |
4.3 Market Restraints |
4.3.1 Limited awareness and understanding of RCS among consumers |
4.3.2 Concerns around data privacy and security |
4.3.3 Resistance from traditional telecom operators to adopt RCS technology |
5 Malaysia Rich Communication Services (RCS) Market Trends |
6 Malaysia Rich Communication Services (RCS) Market, By Types |
6.1 Malaysia Rich Communication Services (RCS) Market, By Application |
6.1.1 Overview and Analysis |
6.1.2 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Application, 2021-2031F |
6.1.3 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Advertising Campaign, 2021-2031F |
6.1.4 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Content Delivery, 2021-2031F |
6.1.5 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Integrated Solutions, 2021-2031F |
6.2 Malaysia Rich Communication Services (RCS) Market, By End-User |
6.2.1 Overview and Analysis |
6.2.2 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Consumers, 2021-2031F |
6.2.3 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Enterprises, 2021-2031F |
6.3 Malaysia Rich Communication Services (RCS) Market, By Enterprise Size |
6.3.1 Overview and Analysis |
6.3.2 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By SME??s, 2021-2031F |
6.3.3 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Large enterprises, 2021-2031F |
6.4 Malaysia Rich Communication Services (RCS) Market, By Enterprise Vertical |
6.4.1 Overview and Analysis |
6.4.2 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By BFSI, 2021-2031F |
6.4.3 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Telecom and IT, 2021-2031F |
6.4.4 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.4.5 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Tourism and Logistics, 2021-2031F |
6.4.6 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Retail and eCommerce, 2021-2031F |
6.4.7 Malaysia Rich Communication Services (RCS) Market Revenues & Volume, By Healthcare, 2021-2031F |
7 Malaysia Rich Communication Services (RCS) Market Import-Export Trade Statistics |
7.1 Malaysia Rich Communication Services (RCS) Market Export to Major Countries |
7.2 Malaysia Rich Communication Services (RCS) Market Imports from Major Countries |
8 Malaysia Rich Communication Services (RCS) Market Key Performance Indicators |
8.1 Average daily active users of RCS services |
8.2 Percentage increase in RCS message engagement rates |
8.3 Number of partnerships and collaborations for RCS service expansion |
9 Malaysia Rich Communication Services (RCS) Market - Opportunity Assessment |
9.1 Malaysia Rich Communication Services (RCS) Market Opportunity Assessment, By Application, 2021 & 2031F |
9.2 Malaysia Rich Communication Services (RCS) Market Opportunity Assessment, By End-User, 2021 & 2031F |
9.3 Malaysia Rich Communication Services (RCS) Market Opportunity Assessment, By Enterprise Size, 2021 & 2031F |
9.4 Malaysia Rich Communication Services (RCS) Market Opportunity Assessment, By Enterprise Vertical, 2021 & 2031F |
10 Malaysia Rich Communication Services (RCS) Market - Competitive Landscape |
10.1 Malaysia Rich Communication Services (RCS) Market Revenue Share, By Companies, 2024 |
10.2 Malaysia Rich Communication Services (RCS) Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |