| Product Code: ETC5502003 | Publication Date: Nov 2023 | Updated Date: Aug 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Ravi Bhandari | No. of Pages: 60 | No. of Figures: 30 | No. of Tables: 5 |
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 New Zealand Social Customer Relationship Management (CRM) Market Overview |
3.1 New Zealand Country Macro Economic Indicators |
3.2 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, 2021 & 2031F |
3.3 New Zealand Social Customer Relationship Management (CRM) Market - Industry Life Cycle |
3.4 New Zealand Social Customer Relationship Management (CRM) Market - Porter's Five Forces |
3.5 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume Share, By Applications, 2021 & 2031F |
3.6 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume Share, By Deployment Type, 2021 & 2031F |
3.7 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume Share, By Solutions, 2021 & 2031F |
3.8 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume Share, By Users, 2021 & 2031F |
3.9 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume Share, By Verticals, 2021 & 2031F |
4 New Zealand Social Customer Relationship Management (CRM) Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing adoption of social media platforms by businesses for customer engagement |
4.2.2 Growing focus on enhancing customer experience and loyalty through CRM solutions |
4.2.3 Rising demand for integrated CRM solutions that incorporate social media capabilities |
4.3 Market Restraints |
4.3.1 Concerns regarding data privacy and security in social CRM |
4.3.2 Limited awareness and understanding of the benefits of social CRM among small and medium enterprises |
5 New Zealand Social Customer Relationship Management (CRM) Market Trends |
6 New Zealand Social Customer Relationship Management (CRM) Market Segmentations |
6.1 New Zealand Social Customer Relationship Management (CRM) Market, By Applications |
6.1.1 Overview and Analysis |
6.1.2 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Marketing, 2021-2031F |
6.1.3 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Sales, 2021-2031F |
6.1.4 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Customer support & service, 2021-2031F |
6.1.5 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Others, 2021-2031F |
6.2 New Zealand Social Customer Relationship Management (CRM) Market, By Deployment Type |
6.2.1 Overview and Analysis |
6.2.2 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By On Demand (SaaS and PaaS), 2021-2031F |
6.2.3 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By On Premise, 2021-2031F |
6.2.4 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Hybrid, 2021-2031F |
6.3 New Zealand Social Customer Relationship Management (CRM) Market, By Solutions |
6.3.1 Overview and Analysis |
6.3.2 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Social Monitoring, 2021-2031F |
6.3.3 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Social Mapping, 2021-2031F |
6.3.4 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Social Middleware, 2021-2031F |
6.3.5 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Social Management, 2021-2031F |
6.3.6 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Social Measurement, 2021-2031F |
6.4 New Zealand Social Customer Relationship Management (CRM) Market, By Users |
6.4.1 Overview and Analysis |
6.4.2 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Small & Medium Businesses (SMB), 2021-2031F |
6.4.3 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Enterprises, 2021-2031F |
6.5 New Zealand Social Customer Relationship Management (CRM) Market, By Verticals |
6.5.1 Overview and Analysis |
6.5.2 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Academia & Government, 2021-2031F |
6.5.3 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Automotive, Transportation and Logistics, 2021-2031F |
6.5.4 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By BFSI, 2021-2031F |
6.5.5 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Consumer Goods and Retail, 2021-2031F |
6.5.6 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Energy, Power and Utilities, 2021-2031F |
6.5.7 New Zealand Social Customer Relationship Management (CRM) Market Revenues & Volume, By Healthcare, 2021-2031F |
7 New Zealand Social Customer Relationship Management (CRM) Market Import-Export Trade Statistics |
7.1 New Zealand Social Customer Relationship Management (CRM) Market Export to Major Countries |
7.2 New Zealand Social Customer Relationship Management (CRM) Market Imports from Major Countries |
8 New Zealand Social Customer Relationship Management (CRM) Market Key Performance Indicators |
8.1 Percentage increase in customer satisfaction scores post-implementation of social CRM |
8.2 Number of new social media channels integrated into CRM systems |
8.3 Average response time to customer queries through social CRM platforms |
8.4 Percentage growth in customer retention rates attributed to social CRM initiatives |
8.5 Rate of successful lead conversions from social media interactions |
9 New Zealand Social Customer Relationship Management (CRM) Market - Opportunity Assessment |
9.1 New Zealand Social Customer Relationship Management (CRM) Market Opportunity Assessment, By Applications, 2021 & 2031F |
9.2 New Zealand Social Customer Relationship Management (CRM) Market Opportunity Assessment, By Deployment Type, 2021 & 2031F |
9.3 New Zealand Social Customer Relationship Management (CRM) Market Opportunity Assessment, By Solutions, 2021 & 2031F |
9.4 New Zealand Social Customer Relationship Management (CRM) Market Opportunity Assessment, By Users, 2021 & 2031F |
9.5 New Zealand Social Customer Relationship Management (CRM) Market Opportunity Assessment, By Verticals, 2021 & 2031F |
10 New Zealand Social Customer Relationship Management (CRM) Market - Competitive Landscape |
10.1 New Zealand Social Customer Relationship Management (CRM) Market Revenue Share, By Companies, 2024 |
10.2 New Zealand Social Customer Relationship Management (CRM) Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations | 13 Disclaimer |
Export potential enables firms to identify high-growth global markets with greater confidence by combining advanced trade intelligence with a structured quantitative methodology. The framework analyzes emerging demand trends and country-level import patterns while integrating macroeconomic and trade datasets such as GDP and population forecasts, bilateral import–export flows, tariff structures, elasticity differentials between developed and developing economies, geographic distance, and import demand projections. Using weighted trade values from 2020–2024 as the base period to project country-to-country export potential for 2030, these inputs are operationalized through calculated drivers such as gravity model parameters, tariff impact factors, and projected GDP per-capita growth. Through an analysis of hidden potentials, demand hotspots, and market conditions that are most favorable to success, this method enables firms to focus on target countries, maximize returns, and global expansion with data, backed by accuracy.
By factoring in the projected importer demand gap that is currently unmet and could be potential opportunity, it identifies the potential for the Exporter (Country) among 190 countries, against the general trade analysis, which identifies the biggest importer or exporter.
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