Product Code: ETC4397970 | Publication Date: Jul 2023 | Updated Date: Feb 2025 | Product Type: Report | |
Publisher: 6Wresearch | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 | |
Voice analytics is becoming increasingly relevant in the Philippines, driving the growth of the Philippines Voice Analytics market. This technology involves the analysis of spoken words, pitch, tone, and more to extract valuable insights. Voice analytics
Voice analytics is becoming crucial in call centers and customer service operations in the Philippines. This market focuses on converting voice data into actionable insights, improving customer interactions and agent performance.
The Voice Analytics market in the Philippines may face challenges related to accent and language diversity. Developing voice recognition systems that can accurately understand and interpret various Philippine languages and accents can be technically deman
Voice analytics found widespread applications in customer service, telemarketing, and market research during the pandemic in the Philippines. With remote customer interactions on the rise, businesses turned to voice analytics to understand customer sentim
In the Philippines Voice Analytics market, companies such as Verint and NICE are prominent players, offering advanced voice analytics solutions for customer service and compliance purposes. Cisco also provides voice analytics tools as part of its collabor
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Philippines Voice Analytics Market Overview |
3.1 Philippines Country Macro Economic Indicators |
3.2 Philippines Voice Analytics Market Revenues & Volume, 2021 & 2031F |
3.3 Philippines Voice Analytics Market - Industry Life Cycle |
3.4 Philippines Voice Analytics Market - Porter's Five Forces |
3.5 Philippines Voice Analytics Market Revenues & Volume Share, By Component , 2021 & 2031F |
3.6 Philippines Voice Analytics Market Revenues & Volume Share, By Application , 2021 & 2031F |
3.7 Philippines Voice Analytics Market Revenues & Volume Share, By Deployment Model, 2021 & 2031F |
3.8 Philippines Voice Analytics Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
3.9 Philippines Voice Analytics Market Revenues & Volume Share, By Vertical, 2021 & 2031F |
4 Philippines Voice Analytics Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.3 Market Restraints |
5 Philippines Voice Analytics Market Trends |
6 Philippines Voice Analytics Market, By Types |
6.1 Philippines Voice Analytics Market, By Component |
6.1.1 Overview and Analysis |
6.1.2 Philippines Voice Analytics Market Revenues & Volume, By Component , 2021-2031F |
6.1.3 Philippines Voice Analytics Market Revenues & Volume, By Solution , 2021-2031F |
6.1.4 Philippines Voice Analytics Market Revenues & Volume, By Services, 2021-2031F |
6.2 Philippines Voice Analytics Market, By Application |
6.2.1 Overview and Analysis |
6.2.2 Philippines Voice Analytics Market Revenues & Volume, By Sentiment Analysis, 2021-2031F |
6.2.3 Philippines Voice Analytics Market Revenues & Volume, By Sales and Marketing Management, 2021-2031F |
6.2.4 Philippines Voice Analytics Market Revenues & Volume, By Risk and Fraud Detection, 2021-2031F |
6.2.5 Philippines Voice Analytics Market Revenues & Volume, By Call Monitoring, 2021-2031F |
6.2.6 Philippines Voice Analytics Market Revenues & Volume, By Others (Reporting and Workforce Management), 2021-2031F |
6.3 Philippines Voice Analytics Market, By Deployment Model |
6.3.1 Overview and Analysis |
6.3.2 Philippines Voice Analytics Market Revenues & Volume, By On-premises, 2021-2031F |
6.3.3 Philippines Voice Analytics Market Revenues & Volume, By Cloud, 2021-2031F |
6.4 Philippines Voice Analytics Market, By Organization Size |
6.4.1 Overview and Analysis |
6.4.2 Philippines Voice Analytics Market Revenues & Volume, By Large Enterprises, 2021-2031F |
6.4.3 Philippines Voice Analytics Market Revenues & Volume, By Small and Medium-Sized Enterprises (SMEs), 2021-2031F |
6.5 Philippines Voice Analytics Market, By Vertical |
6.5.1 Overview and Analysis |
6.5.2 Philippines Voice Analytics Market Revenues & Volume, By BFSI, 2021-2031F |
6.5.3 Philippines Voice Analytics Market Revenues & Volume, By Retail and eCommerce, 2021-2031F |
6.5.4 Philippines Voice Analytics Market Revenues & Volume, By Healthcare, 2021-2031F |
6.5.5 Philippines Voice Analytics Market Revenues & Volume, By Telecommunication, 2021-2031F |
6.5.6 Philippines Voice Analytics Market Revenues & Volume, By Government and Defense, 2021-2031F |
6.5.7 Philippines Voice Analytics Market Revenues & Volume, By Others, 2021-2031F |
7 Philippines Voice Analytics Market Import-Export Trade Statistics |
7.1 Philippines Voice Analytics Market Export to Major Countries |
7.2 Philippines Voice Analytics Market Imports from Major Countries |
8 Philippines Voice Analytics Market Key Performance Indicators |
9 Philippines Voice Analytics Market - Opportunity Assessment |
9.1 Philippines Voice Analytics Market Opportunity Assessment, By Component , 2021 & 2031F |
9.2 Philippines Voice Analytics Market Opportunity Assessment, By Application , 2021 & 2031F |
9.3 Philippines Voice Analytics Market Opportunity Assessment, By Deployment Model, 2021 & 2031F |
9.4 Philippines Voice Analytics Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
9.5 Philippines Voice Analytics Market Opportunity Assessment, By Vertical, 2021 & 2031F |
10 Philippines Voice Analytics Market - Competitive Landscape |
10.1 Philippines Voice Analytics Market Revenue Share, By Companies, 2024 |
10.2 Philippines Voice Analytics Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |