Product Code: ETC4418536 | Publication Date: Jul 2023 | Updated Date: Apr 2025 | Product Type: Report | |
Publisher: 6Wresearch | Author: Shubham Padhi | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 |
In the Poland Customer Relationship Management (CRM) Market, businesses are increasingly adopting CRM systems to manage customer interactions and relationships. The market is witnessing a shift towards cloud-based CRM platforms that offer flexibility, scalability, and real-time insights.
The customer relationship management (CRM) market in Poland is influenced by the growing need for effective customer relationship management solutions to enhance business operations. CRM systems help businesses manage interactions with customers, streamline processes, and improve customer satisfaction. The rise in digital transformation, the need for data-driven insights, and the increasing focus on customer-centric strategies drive market growth. Additionally, advancements in CRM technologies, including cloud-based solutions and integration with other business systems, contribute to the expansion of the CRM market.
The CRM market in Poland is challenged by high implementation costs and the complexity of integrating CRM systems with existing business processes. There is also competition from a growing number of CRM solutions offering various features, which can complicate decision-making for businesses. Data privacy concerns and compliance with GDPR regulations add additional layers of complexity to CRM system deployment.
The CRM market in Poland is influenced by government policies that promote digital transformation and effective customer relationship management. The government supports the use of CRM solutions that improve business operations and ensure compliance with data protection and privacy laws.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Poland Customer Relationship Management CRM Market Overview |
3.1 Poland Country Macro Economic Indicators |
3.2 Poland Customer Relationship Management CRM Market Revenues & Volume, 2021 & 2031F |
3.3 Poland Customer Relationship Management CRM Market - Industry Life Cycle |
3.4 Poland Customer Relationship Management CRM Market - Porter's Five Forces |
3.5 Poland Customer Relationship Management CRM Market Revenues & Volume Share, By Applications, 2021 & 2031F |
3.6 Poland Customer Relationship Management CRM Market Revenues & Volume Share, By Deployment Type, 2021 & 2031F |
3.7 Poland Customer Relationship Management CRM Market Revenues & Volume Share, By Solutions, 2021 & 2031F |
3.8 Poland Customer Relationship Management CRM Market Revenues & Volume Share, By Users, 2021 & 2031F |
3.9 Poland Customer Relationship Management CRM Market Revenues & Volume Share, By Verticals, 2021 & 2031F |
4 Poland Customer Relationship Management CRM Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.3 Market Restraints |
5 Poland Customer Relationship Management CRM Market Trends |
6 Poland Customer Relationship Management CRM Market, By Types |
6.1 Poland Customer Relationship Management CRM Market, By Applications |
6.1.1 Overview and Analysis |
6.1.2 Poland Customer Relationship Management CRM Market Revenues & Volume, By Applications, 2021-2031F |
6.1.3 Poland Customer Relationship Management CRM Market Revenues & Volume, By Marketing, 2021-2031F |
6.1.4 Poland Customer Relationship Management CRM Market Revenues & Volume, By Sales, 2021-2031F |
6.1.5 Poland Customer Relationship Management CRM Market Revenues & Volume, By Customer support & service, 2021-2031F |
6.1.6 Poland Customer Relationship Management CRM Market Revenues & Volume, By Others, 2021-2031F |
6.2 Poland Customer Relationship Management CRM Market, By Deployment Type |
6.2.1 Overview and Analysis |
6.2.2 Poland Customer Relationship Management CRM Market Revenues & Volume, By On Demand (SaaS and PaaS), 2021-2031F |
6.2.3 Poland Customer Relationship Management CRM Market Revenues & Volume, By On Premise, 2021-2031F |
6.2.4 Poland Customer Relationship Management CRM Market Revenues & Volume, By Hybrid, 2021-2031F |
6.3 Poland Customer Relationship Management CRM Market, By Solutions |
6.3.1 Overview and Analysis |
6.3.2 Poland Customer Relationship Management CRM Market Revenues & Volume, By Social Monitoring, 2021-2031F |
6.3.3 Poland Customer Relationship Management CRM Market Revenues & Volume, By Social Mapping, 2021-2031F |
6.3.4 Poland Customer Relationship Management CRM Market Revenues & Volume, By Social Middleware, 2021-2031F |
6.3.5 Poland Customer Relationship Management CRM Market Revenues & Volume, By Social Management, 2021-2031F |
6.3.6 Poland Customer Relationship Management CRM Market Revenues & Volume, By Social Measurement, 2021-2031F |
6.4 Poland Customer Relationship Management CRM Market, By Users |
6.4.1 Overview and Analysis |
6.4.2 Poland Customer Relationship Management CRM Market Revenues & Volume, By Small & Medium Businesses (SMB), 2021-2031F |
6.4.3 Poland Customer Relationship Management CRM Market Revenues & Volume, By Enterprises, 2021-2031F |
6.5 Poland Customer Relationship Management CRM Market, By Verticals |
6.5.1 Overview and Analysis |
6.5.2 Poland Customer Relationship Management CRM Market Revenues & Volume, By Academia & Government, 2021-2031F |
6.5.3 Poland Customer Relationship Management CRM Market Revenues & Volume, By Automotive, Transportation and Logistics, 2021-2031F |
6.5.4 Poland Customer Relationship Management CRM Market Revenues & Volume, By BFSI, 2021-2031F |
6.5.5 Poland Customer Relationship Management CRM Market Revenues & Volume, By Consumer Goods and Retail, 2021-2031F |
6.5.6 Poland Customer Relationship Management CRM Market Revenues & Volume, By Energy, Power and Utilities, 2021-2031F |
6.5.7 Poland Customer Relationship Management CRM Market Revenues & Volume, By Healthcare, 2021-2031F |
7 Poland Customer Relationship Management CRM Market Import-Export Trade Statistics |
7.1 Poland Customer Relationship Management CRM Market Export to Major Countries |
7.2 Poland Customer Relationship Management CRM Market Imports from Major Countries |
8 Poland Customer Relationship Management CRM Market Key Performance Indicators |
9 Poland Customer Relationship Management CRM Market - Opportunity Assessment |
9.1 Poland Customer Relationship Management CRM Market Opportunity Assessment, By Applications, 2021 & 2031F |
9.2 Poland Customer Relationship Management CRM Market Opportunity Assessment, By Deployment Type, 2021 & 2031F |
9.3 Poland Customer Relationship Management CRM Market Opportunity Assessment, By Solutions, 2021 & 2031F |
9.4 Poland Customer Relationship Management CRM Market Opportunity Assessment, By Users, 2021 & 2031F |
9.5 Poland Customer Relationship Management CRM Market Opportunity Assessment, By Verticals, 2021 & 2031F |
10 Poland Customer Relationship Management CRM Market - Competitive Landscape |
10.1 Poland Customer Relationship Management CRM Market Revenue Share, By Companies, 2024 |
10.2 Poland Customer Relationship Management CRM Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |