Market Forecast By B2C E-commerce (Beauty & Personal Care, Consumer Electronics, Fashion & Apparel, Food & Beverage, Furniture & Home, Others (Toys, DIY, Media, etc.)) And Competitive Landscape
| Product Code: ETC8861592 | Publication Date: Sep 2024 | Updated Date: Dec 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Dhaval Chaurasia | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
According to 6Wresearch internal database and industry insights, the Poland E-commerce Market is projected to grow at a compound annual growth rate (CAGR) of 11.6% during the forecast period (2026-2032).
Below mentioned are the evaluation of years-wise growth rate along with key growth drivers:
| Year | Est. Annual Growth CAGR (%) | Growth Drivers |
| 2021 | 7.2 | Increasing online payment adoption and expansion of local marketplaces (Allegro scaling logistics) |
| 2022 | 8 | Rapid growth in marketplace penetration and omnichannel retailing |
| 2023 | 9.5 | Live commerce experiments, BNPL rollouts and stronger SME onboarding to marketplaces |
| 2024 | 10 | Investments in national logistics (parcel lockers, managed delivery) and app-first UX improvements |
| 2025 | 11 | Rising consumer confidence in online shopping, expanding cross-border assortment and digital skills programs. |
The Poland E-commerce Market report thoroughly covers the market by B2C E-commerce. The market report provides an unbiased and detailed analysis of ongoing market trends, opportunities/high growth areas, market drivers, competitive landscape, and regulatory examples, which help stakeholders devise and align their market strategies according to the current and future market dynamics.
| Report Name | Poland E-commerce Market |
| Forecast period | 2026-2032 |
| CAGR | 11.6% |
| Growing Sector | Consumer Electronics |
Poland e-commerce market is maturing rapidly with strong marketplace dominance, rising digital payments adoption including BLIK and BNPL options, and steady investment in logistics and digital skills. Allegro remains the clear local market leader while international platforms and specialised vertical players increase competitive intensity. Market dynamics are shaped by high marketplace share, improving last-mile infrastructure and public digital competence programmes that raise SME readiness supporting growth across urban and provincial areas.
Below mentioned are some prominent drivers and their influence to the market dynamics:
| Drivers | Primary Segments Affected | Why it Matters (Evidence) |
| Marketplace Dominance & Loyalty Programs | All B2C Categories | Allegro’s scale and loyalty features (e.g., Allegro Smart) drive repeat purchases and high marketplace share, improving seller economics and buyer trust. |
| Digital Payments & BNPL | Consumer Electronics; Fashion & Apparel | Innovations like BLIK, local e-wallets and BNPL reduce checkout friction and increase conversion for higher-ticket purchases |
| Logistics & Parcel Network Investment | Furniture & Home; Consumer Electronics | Expansion of parcel lockers, managed delivery and micro-fulfilment reduces delivery times and return friction enabling growth of bulky and higher-value categories. |
| Rising Digital Skills & SME Onboarding | Beauty & Personal Care; Fashion & Apparel | Government and EU programmes boost SMEs’ ability to sell online, expanding assortment and formal marketplace participation. |
| Cross-border Assortment & Price Competition | Fashion & Apparel; Others | Cross-border marketplaces develop assortment at low price points, enhancing consumer choice with escalating competition. |
Poland E-commerce Market is expected to grow at the CAGR of 11.6% during the forecast period of 2026-2032. Growth is driven by strong marketplace penetration, increasing adoption of local digital payments and BNPL, investment in logistics and parcel networks, rising SME digital readiness, and expanding cross-border assortment. Growing consumer preference for fast delivery and seamless checkout experiences is further increasing the online retail activity. With continued digital innovation and competitive retail strategies, the market is positioned for more steady expansion.
Below mentioned are some major restraints and their influence to the market dynamics:
| Restraints | Primary Segments Affected | What This Means (Evidence) |
| Intense Price Competition | Fashion & Apparel; Consumer Electronics | Low-cost international platforms pressure margins for local sellers and push marketplaces to balance assortment vs. delivery times. |
| Logistics Complexity in Rural Areas | Furniture & Home; Large/Heavy Goods | Island/remote logistics costs (regional Poland) increase last-mile expense, limiting profitability for bulky categories. |
| Regulatory & Tax Compliance | All Categories | Increasing EU and national rules on VAT for e-commerce, consumer protection and data privacy significantly upsurges compliance costs for cross-border and local sellers. |
| Returns Processing & Reverse | Fashion & Apparel; Consumer Electronics | Underdeveloped refurbishment of logistics and returns adjudication upsurge costs and lower margins for higher-return categories. |
| Limited Digital Literacy & Customer Service Capacity | Fashion & Apparel; Consumer Electronics; | A portion of Poland’s older and rural population still shows limited familiarity with online purchasing, digital wallets, and app-based order tracking. |
Despite of growth potential, the Poland E-commerce Industry faces several challenges such as intense price competition from cross-border low-cost platforms, returns and reverse logistics costs for fashion and electronics, regional logistics fragmentation affecting nationwide coverage, and the compliance overhead from EU/national regulations. Apart from this, limited last-mile capacity in some provinces and pressure on seller margins necessitates operational and product-level differentiation to endure growth.
Key trends contributing to the Poland E-commerce Market Growth are:
There is vast potential for growth in the Poland E-commerce Market due to below mentioned opportunities:
Some leading players operating in the Poland E-commerce Market include:
| Company Name | Allegro |
| Established Year | 1999 |
| Headquarters | Poznań, Poland |
| Official Website | Click Here |
Allegro is the largest and most entrenched Polish marketplace with extensive buyer reach, loyalty features (Allegro Smart), in-house logistics partnerships and advertising/fintech products.
| Company Name | Amazon Poland (Amazon.pl) |
| Established Year | 2020 |
| Headquarters | Regional (Amazon) with local fulfillment sites |
| Official Website | Click Here |
Amazon’s entry increased competitive pressure on pricing, assortment and fulfilment services. Amazon focuses on leveraging global supply chains and Prime-like services, competing primarily on selection and logistics.
| Company Name | Zalando (Poland operations) |
| Established Year | 2010 |
| Headquarters | Regional (Germany) with Poland operations |
| Official Website | Click Here |
Zalando is a leading fashion specialist in Poland, providing curated assortments, strong returns handling and brand partnerships tailored to mid-to-higher income shoppers.
| Company Name | MediaMarkt / RTV EURO AGD / x-kom (electronics specialists) |
| Established Year | long-standing retail/e-commerce players in Poland |
| Headquarters | Poland/Regional offices |
| Official Website | - |
Specialist electronics retailers combine online marketplaces and direct commerce, offering competitive pricing, in-store pickup, and after-sales service that supports higher-ticket consumer electronics sales.
| Company Name | OLX Poland |
| Established Year | 2006 |
| Headquarters | Warsaw, Poland |
| Official Website | Click Here |
OLX is a leading classified and C2C marketplace enabling peer-to-peer buying and selling. Its strong local presence, large user base, and role in second-hand and circular-economy commerce make it a key player in Poland’s digital trade landscape.
According to Poland’s Government Data, it has introduced several national and EU-aligned initiatives that impact e-commerce, including the Digital Competence Development Programme which enhances digital skills for citizens and SMEs, and recovery/resilience plan allocations that fund broadband, digital infrastructure and SME digitalisation measures that indirectly support e-commerce scale-up. Examples of government initiatives include the Digital Competence Development Programme, Recovery and Resilience Plan digital funding, and industry-targeted SME digitalisation grants delivered via ministerial and EU channels.
The outlook for Poland e-commerce market is positive, the marketplace digital payments adoption and logistics modernisation will continue to drive growth across consumer electronics, fashion, and fast-moving categories. The continued investments in parcel networks and SME digital skills will push deeper penetration into regional urban centres. However, margins will face pressure from low-cost cross-border platforms, making service differentiation and vertical specialisation key to long-term success.
The report offers a comprehensive study of the subsequent market segments and their leading categories.
According to Bhawna Singh, Senior Research Analyst, 6Wresearch, Consumer Electronics is expected to lead the Poland B2C E-commerce market share due to high demand for smartphones, home appliances and personal electronics combined with consumers’ preference for online comparison shopping and quick deliveries. Electronics benefit from higher average order values, strong specialist retailer networks and increased financing options that make higher-ticket purchases more accessible. Marketplace and specialist store integration with fast pickups and extended warranties further supports electronics as a dominant online category in Poland.
The report offers a comprehensive study of the subsequent market segments:
| 1 Executive Summary |
| 2 Introduction |
| 2.1 Key Highlights of the Report |
| 2.2 Report Description |
| 2.3 Market Scope & Segmentation |
| 2.4 Research Methodology |
| 2.5 Assumptions |
| 3 Poland E Commerce Market Overview |
| 3.1 Poland Country Macro Economic Indicators |
| 3.2 Poland E Commerce Market Revenues & Volume, 2022 & 2032F |
| 3.3 Poland E Commerce Market - Industry Life Cycle |
| 3.4 Poland E Commerce Market - Porter's Five Forces |
| 3.5 Poland E Commerce Market Revenues & Volume Share, By B2C E-commerce, 2022 & 2032F |
| 4 Poland E Commerce Market Dynamics |
| 4.1 Impact Analysis |
| 4.2 Market Drivers |
| 4.2.1 Increasing internet penetration and smartphone usage in Poland |
| 4.2.2 Growing consumer preference for online shopping due to convenience and wide product variety |
| 4.2.3 Expansion of e-commerce platforms and adoption of advanced technologies for better customer experience |
| 4.3 Market Restraints |
| 4.3.1 Concerns regarding online payment security and data privacy issues |
| 4.3.2 Competition from traditional brick-and-mortar retailers offering similar products |
| 4.3.3 Logistics and delivery challenges, including last-mile delivery and returns management |
| 5 Poland E Commerce Market Trends |
| 6 Poland E Commerce Market, By Types |
| 6.1 Poland E Commerce Market, By B2C E-commerce |
| 6.1.1 Overview and Analysis |
| 6.1.2 Poland E Commerce Market Revenues & Volume, By B2C E-commerce, 2022- 2032F |
| 6.1.3 Poland E Commerce Market Revenues & Volume, By Beauty & Personal Care, 2022- 2032F |
| 6.1.4 Poland E Commerce Market Revenues & Volume, By Consumer Electronics, 2022- 2032F |
| 6.1.5 Poland E Commerce Market Revenues & Volume, By Fashion & Apparel, 2022- 2032F |
| 6.1.6 Poland E Commerce Market Revenues & Volume, By Food & Beverage, 2022- 2032F |
| 6.1.7 Poland E Commerce Market Revenues & Volume, By Furniture & Home, 2022- 2032F |
| 6.1.8 Poland E Commerce Market Revenues & Volume, By Others (Toys, DIY, Media, etc.), 2022- 2032F |
| 7 Poland E Commerce Market Import-Export Trade Statistics |
| 7.1 Poland E Commerce Market Export to Major Countries |
| 7.2 Poland E Commerce Market Imports from Major Countries |
| 8 Poland E Commerce Market Key Performance Indicators |
| 8.1 Average order value (AOV) per customer |
| 8.2 Conversion rate of website visitors to customers |
| 8.3 Customer satisfaction score (CSAT) based on reviews and feedback |
| 8.4 Percentage of repeat customers |
| 8.5 Average time taken for order fulfillment and delivery |
| 9 Poland E Commerce Market - Opportunity Assessment |
| 9.1 Poland E Commerce Market Opportunity Assessment, By B2C E-commerce, 2022 & 2032F |
| 10 Poland E Commerce Market - Competitive Landscape |
| 10.1 Poland E Commerce Market Revenue Share, By Companies, 2022- 2032F |
| 10.2 Poland E Commerce Market Competitive Benchmarking, By Operating and Technical Parameters |
| 11 Company Profiles |
| 12 Recommendations |
| 13 Disclaimer |
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