Product Code: ETC4397964 | Publication Date: Jul 2023 | Updated Date: Aug 2025 | Product Type: Report | |
Publisher: 6Wresearch | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 26 | |
The South Korea Voice Analytics Market is growing as businesses leverage voice data to gain insights into customer interactions and improve service quality. Voice analytics solutions are widely used in call centers and customer service applications.
In South Korea, the voice analytics market is witnessing growth driven by the increasing adoption of artificial intelligence and machine learning technologies for analyzing and extracting insights from voice data. Voice analytics solutions are being deployed across various industries such as customer service, sales, and marketing to gain valuable customer insights, improve operational efficiency, and enhance customer experiences. Additionally, the proliferation of voice-enabled devices and virtual assistants is generating vast amounts of voice data, creating opportunities for voice analytics solutions in South Korea. Moreover, the emphasis on data-driven decision-making and the need for real-time analytics capabilities are further driving market growth.
The voice analytics market encounters challenges related to data privacy concerns, integration with existing systems, and ensuring high accuracy in voice recognition. Providers must offer advanced analytics solutions that deliver actionable insights from voice data, while addressing regulatory compliance and user trust.
To support the adoption of voice analytics technology, the South Korean government has implemented policies to promote research and development in speech recognition and natural language processing. These policies include funding for AI research institutions, incentives for companies to develop voice analytics solutions, and initiatives to integrate voice technology into public services and business operations. The government also supports efforts to address privacy concerns and ensure the ethical use of voice data.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 South Korea Voice Analytics Market Overview |
3.1 South Korea Country Macro Economic Indicators |
3.2 South Korea Voice Analytics Market Revenues & Volume, 2021 & 2031F |
3.3 South Korea Voice Analytics Market - Industry Life Cycle |
3.4 South Korea Voice Analytics Market - Porter's Five Forces |
3.5 South Korea Voice Analytics Market Revenues & Volume Share, By Component , 2021 & 2031F |
3.6 South Korea Voice Analytics Market Revenues & Volume Share, By Application , 2021 & 2031F |
3.7 South Korea Voice Analytics Market Revenues & Volume Share, By Deployment Model, 2021 & 2031F |
3.8 South Korea Voice Analytics Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
3.9 South Korea Voice Analytics Market Revenues & Volume Share, By Vertical, 2021 & 2031F |
4 South Korea Voice Analytics Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing adoption of AI and machine learning technologies in various industries in South Korea |
4.2.2 Growing demand for real-time customer insights and feedback analysis |
4.2.3 Government initiatives to promote digital transformation and innovation in businesses |
4.3 Market Restraints |
4.3.1 Data privacy and security concerns related to voice data collection and analysis |
4.3.2 Limited awareness and understanding of voice analytics solutions among businesses in South Korea |
4.3.3 Integration challenges with existing IT infrastructure and systems |
5 South Korea Voice Analytics Market Trends |
6 South Korea Voice Analytics Market, By Types |
6.1 South Korea Voice Analytics Market, By Component |
6.1.1 Overview and Analysis |
6.1.2 South Korea Voice Analytics Market Revenues & Volume, By Component , 2021-2031F |
6.1.3 South Korea Voice Analytics Market Revenues & Volume, By Solution , 2021-2031F |
6.1.4 South Korea Voice Analytics Market Revenues & Volume, By Services, 2021-2031F |
6.2 South Korea Voice Analytics Market, By Application |
6.2.1 Overview and Analysis |
6.2.2 South Korea Voice Analytics Market Revenues & Volume, By Sentiment Analysis, 2021-2031F |
6.2.3 South Korea Voice Analytics Market Revenues & Volume, By Sales and Marketing Management, 2021-2031F |
6.2.4 South Korea Voice Analytics Market Revenues & Volume, By Risk and Fraud Detection, 2021-2031F |
6.2.5 South Korea Voice Analytics Market Revenues & Volume, By Call Monitoring, 2021-2031F |
6.2.6 South Korea Voice Analytics Market Revenues & Volume, By Others (Reporting and Workforce Management), 2021-2031F |
6.3 South Korea Voice Analytics Market, By Deployment Model |
6.3.1 Overview and Analysis |
6.3.2 South Korea Voice Analytics Market Revenues & Volume, By On-premises, 2021-2031F |
6.3.3 South Korea Voice Analytics Market Revenues & Volume, By Cloud, 2021-2031F |
6.4 South Korea Voice Analytics Market, By Organization Size |
6.4.1 Overview and Analysis |
6.4.2 South Korea Voice Analytics Market Revenues & Volume, By Large Enterprises, 2021-2031F |
6.4.3 South Korea Voice Analytics Market Revenues & Volume, By Small and Medium-Sized Enterprises (SMEs), 2021-2031F |
6.5 South Korea Voice Analytics Market, By Vertical |
6.5.1 Overview and Analysis |
6.5.2 South Korea Voice Analytics Market Revenues & Volume, By BFSI, 2021-2031F |
6.5.3 South Korea Voice Analytics Market Revenues & Volume, By Retail and eCommerce, 2021-2031F |
6.5.4 South Korea Voice Analytics Market Revenues & Volume, By Healthcare, 2021-2031F |
6.5.5 South Korea Voice Analytics Market Revenues & Volume, By Telecommunication, 2021-2031F |
6.5.6 South Korea Voice Analytics Market Revenues & Volume, By Government and Defense, 2021-2031F |
6.5.7 South Korea Voice Analytics Market Revenues & Volume, By Others, 2021-2031F |
7 South Korea Voice Analytics Market Import-Export Trade Statistics |
7.1 South Korea Voice Analytics Market Export to Major Countries |
7.2 South Korea Voice Analytics Market Imports from Major Countries |
8 South Korea Voice Analytics Market Key Performance Indicators |
8.1 Average response time for customer queries resolved using voice analytics |
8.2 Rate of successful implementation of voice analytics solutions across industries |
8.3 Percentage increase in customer satisfaction scores after implementing voice analytics technologies |
9 South Korea Voice Analytics Market - Opportunity Assessment |
9.1 South Korea Voice Analytics Market Opportunity Assessment, By Component , 2021 & 2031F |
9.2 South Korea Voice Analytics Market Opportunity Assessment, By Application , 2021 & 2031F |
9.3 South Korea Voice Analytics Market Opportunity Assessment, By Deployment Model, 2021 & 2031F |
9.4 South Korea Voice Analytics Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
9.5 South Korea Voice Analytics Market Opportunity Assessment, By Vertical, 2021 & 2031F |
10 South Korea Voice Analytics Market - Competitive Landscape |
10.1 South Korea Voice Analytics Market Revenue Share, By Companies, 2024 |
10.2 South Korea Voice Analytics Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |