| Product Code: ETC5502036 | Publication Date: Nov 2023 | Updated Date: Sep 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Ravi Bhandari | No. of Pages: 60 | No. of Figures: 30 | No. of Tables: 5 |
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Taiwan Social Customer Relationship Management (CRM) Market Overview |
3.1 Taiwan Country Macro Economic Indicators |
3.2 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, 2021 & 2031F |
3.3 Taiwan Social Customer Relationship Management (CRM) Market - Industry Life Cycle |
3.4 Taiwan Social Customer Relationship Management (CRM) Market - Porter's Five Forces |
3.5 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume Share, By Applications, 2021 & 2031F |
3.6 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume Share, By Deployment Type, 2021 & 2031F |
3.7 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume Share, By Solutions, 2021 & 2031F |
3.8 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume Share, By Users, 2021 & 2031F |
3.9 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume Share, By Verticals, 2021 & 2031F |
4 Taiwan Social Customer Relationship Management (CRM) Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing adoption of social media platforms for customer engagement and communication |
4.2.2 Growing emphasis on enhancing customer experience and loyalty through personalized interactions |
4.2.3 Rising demand for integrated CRM solutions that incorporate social media functionalities |
4.3 Market Restraints |
4.3.1 Data privacy and security concerns related to storing and utilizing customer information on social media platforms |
4.3.2 Lack of skilled professionals proficient in social CRM strategies and technologies |
4.3.3 Resistance to change and traditional mindset towards CRM practices in some sectors |
5 Taiwan Social Customer Relationship Management (CRM) Market Trends |
6 Taiwan Social Customer Relationship Management (CRM) Market Segmentations |
6.1 Taiwan Social Customer Relationship Management (CRM) Market, By Applications |
6.1.1 Overview and Analysis |
6.1.2 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Marketing, 2021-2031F |
6.1.3 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Sales, 2021-2031F |
6.1.4 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Customer support & service, 2021-2031F |
6.1.5 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Others, 2021-2031F |
6.2 Taiwan Social Customer Relationship Management (CRM) Market, By Deployment Type |
6.2.1 Overview and Analysis |
6.2.2 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By On Demand (SaaS and PaaS), 2021-2031F |
6.2.3 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By On Premise, 2021-2031F |
6.2.4 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Hybrid, 2021-2031F |
6.3 Taiwan Social Customer Relationship Management (CRM) Market, By Solutions |
6.3.1 Overview and Analysis |
6.3.2 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Social Monitoring, 2021-2031F |
6.3.3 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Social Mapping, 2021-2031F |
6.3.4 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Social Middleware, 2021-2031F |
6.3.5 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Social Management, 2021-2031F |
6.3.6 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Social Measurement, 2021-2031F |
6.4 Taiwan Social Customer Relationship Management (CRM) Market, By Users |
6.4.1 Overview and Analysis |
6.4.2 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Small & Medium Businesses (SMB), 2021-2031F |
6.4.3 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Enterprises, 2021-2031F |
6.5 Taiwan Social Customer Relationship Management (CRM) Market, By Verticals |
6.5.1 Overview and Analysis |
6.5.2 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Academia & Government, 2021-2031F |
6.5.3 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Automotive, Transportation and Logistics, 2021-2031F |
6.5.4 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By BFSI, 2021-2031F |
6.5.5 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Consumer Goods and Retail, 2021-2031F |
6.5.6 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Energy, Power and Utilities, 2021-2031F |
6.5.7 Taiwan Social Customer Relationship Management (CRM) Market Revenues & Volume, By Healthcare, 2021-2031F |
7 Taiwan Social Customer Relationship Management (CRM) Market Import-Export Trade Statistics |
7.1 Taiwan Social Customer Relationship Management (CRM) Market Export to Major Countries |
7.2 Taiwan Social Customer Relationship Management (CRM) Market Imports from Major Countries |
8 Taiwan Social Customer Relationship Management (CRM) Market Key Performance Indicators |
8.1 Customer engagement metrics such as response rate, interaction frequency, and sentiment analysis |
8.2 Conversion rates from social media interactions to leads or sales |
8.3 Customer satisfaction scores based on social CRM interactions |
8.4 Social media reach and engagement growth rate |
8.5 Average handling time for social media customer inquiries or concerns |
9 Taiwan Social Customer Relationship Management (CRM) Market - Opportunity Assessment |
9.1 Taiwan Social Customer Relationship Management (CRM) Market Opportunity Assessment, By Applications, 2021 & 2031F |
9.2 Taiwan Social Customer Relationship Management (CRM) Market Opportunity Assessment, By Deployment Type, 2021 & 2031F |
9.3 Taiwan Social Customer Relationship Management (CRM) Market Opportunity Assessment, By Solutions, 2021 & 2031F |
9.4 Taiwan Social Customer Relationship Management (CRM) Market Opportunity Assessment, By Users, 2021 & 2031F |
9.5 Taiwan Social Customer Relationship Management (CRM) Market Opportunity Assessment, By Verticals, 2021 & 2031F |
10 Taiwan Social Customer Relationship Management (CRM) Market - Competitive Landscape |
10.1 Taiwan Social Customer Relationship Management (CRM) Market Revenue Share, By Companies, 2024 |
10.2 Taiwan Social Customer Relationship Management (CRM) Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations | 13 Disclaimer |
Export potential enables firms to identify high-growth global markets with greater confidence by combining advanced trade intelligence with a structured quantitative methodology. The framework analyzes emerging demand trends and country-level import patterns while integrating macroeconomic and trade datasets such as GDP and population forecasts, bilateral import–export flows, tariff structures, elasticity differentials between developed and developing economies, geographic distance, and import demand projections. Using weighted trade values from 2020–2024 as the base period to project country-to-country export potential for 2030, these inputs are operationalized through calculated drivers such as gravity model parameters, tariff impact factors, and projected GDP per-capita growth. Through an analysis of hidden potentials, demand hotspots, and market conditions that are most favorable to success, this method enables firms to focus on target countries, maximize returns, and global expansion with data, backed by accuracy.
By factoring in the projected importer demand gap that is currently unmet and could be potential opportunity, it identifies the potential for the Exporter (Country) among 190 countries, against the general trade analysis, which identifies the biggest importer or exporter.
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