Product Code: ETC4431446 | Publication Date: Jul 2023 | Updated Date: Feb 2025 | Product Type: Report | |
Publisher: 6Wresearch | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 | |
Cloud communication platforms are reshaping how businesses communicate with customers and employees. In Thailand, this market is expanding, providing businesses with feature-rich, scalable, and cost-effective communication solutions.
The Cloud Communication Platform market in Thailand is witnessing significant growth, driven by the adoption of cloud-based communication solutions that provide voice, messaging, and video capabilities over the internet. Cloud communication platforms offer flexibility, scalability, and cost-effectiveness compared to traditional communication systems. The market expansion is propelled by the shift towards unified communications, the demand for virtual and integrated communication solutions, and the imperative for businesses in Thailand to leverage cloud communication platforms for enhanced connectivity and collaboration among employees, customers, and partners.
In the Thailand Cloud Communication Platform market, challenges include ensuring the reliability and quality of communication services. Organizations may hesitate to fully adopt cloud communication platforms due to concerns about service disruptions, latency issues, and the ability to meet specific communication requirements.
The Thailand Cloud Communication Platform Market has undergone significant changes due to the COVID-19 pandemic, transforming how organizations manage and optimize communication channels through cloud-based platforms for increased efficiency, flexibility, and customer engagement. With changes in communication preferences and an increased reliance on digital communication tools, businesses in Thailand are adopting Cloud Communication Platform solutions to enhance customer interactions and streamline internal communication. The pandemic has accelerated the adoption of technology-driven platforms in the Cloud Communication Platform market, emphasizing the importance of adaptive and scalable communication solutions. As organizations in Thailand embrace digital communication strategies, the Cloud Communication Platform market plays a crucial role in providing innovative and adaptive solutions in the post-pandemic era.
The Thailand Cloud Communication Platform market is experiencing dynamic growth, with major players such as Twilio, Nexmo (Vonage), and Plivo leading the provision of cloud-based communication solutions. These companies offer platforms that enable businesses in Thailand to integrate voice, messaging, and video communication into their applications and services. As organizations prioritize omnichannel communication and customer engagement, the Cloud Communication Platform market becomes pivotal for providing scalable and developer-friendly communication solutions, and these industry leaders are at the forefront of shaping the cloud communication platform landscape.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Thailand Cloud Communication Platform Market Overview |
3.1 Thailand Country Macro Economic Indicators |
3.2 Thailand Cloud Communication Platform Market Revenues & Volume, 2021 & 2031F |
3.3 Thailand Cloud Communication Platform Market - Industry Life Cycle |
3.4 Thailand Cloud Communication Platform Market - Porter's Five Forces |
3.5 Thailand Cloud Communication Platform Market Revenues & Volume Share, By Solution, 2021 & 2031F |
3.6 Thailand Cloud Communication Platform Market Revenues & Volume Share, By Service, 2021 & 2031F |
3.7 Thailand Cloud Communication Platform Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
3.8 Thailand Cloud Communication Platform Market Revenues & Volume Share, By Vertical, 2021 & 2031F |
4 Thailand Cloud Communication Platform Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.3 Market Restraints |
5 Thailand Cloud Communication Platform Market Trends |
6 Thailand Cloud Communication Platform Market, By Types |
6.1 Thailand Cloud Communication Platform Market, By Solution |
6.1.1 Overview and Analysis |
6.1.2 Thailand Cloud Communication Platform Market Revenues & Volume, By Solution, 2021-2031F |
6.1.3 Thailand Cloud Communication Platform Market Revenues & Volume, By Unified Communication and Collaboration (UCC/UCaaS), 2021-2031F |
6.1.4 Thailand Cloud Communication Platform Market Revenues & Volume, By Web Real-Time Communication (WebRTC), 2021-2031F |
6.1.5 Thailand Cloud Communication Platform Market Revenues & Volume, By Interactive Voice Response (IVR), 2021-2031F |
6.1.6 Thailand Cloud Communication Platform Market Revenues & Volume, By Voice over Internet Protocol (VoIP), 2021-2031F |
6.1.7 Thailand Cloud Communication Platform Market Revenues & Volume, By Application Programming Interface (API), 2021-2031F |
6.1.8 Thailand Cloud Communication Platform Market Revenues & Volume, By Reporting and Analytics, 2021-2031F |
6.2 Thailand Cloud Communication Platform Market, By Service |
6.2.1 Overview and Analysis |
6.2.2 Thailand Cloud Communication Platform Market Revenues & Volume, By Training and consulting, 2021-2031F |
6.2.3 Thailand Cloud Communication Platform Market Revenues & Volume, By Support and maintenance, 2021-2031F |
6.2.4 Thailand Cloud Communication Platform Market Revenues & Volume, By Managed services, 2021-2031F |
6.3 Thailand Cloud Communication Platform Market, By Organization Size |
6.3.1 Overview and Analysis |
6.3.2 Thailand Cloud Communication Platform Market Revenues & Volume, By Large enterprises, 2021-2031F |
6.3.3 Thailand Cloud Communication Platform Market Revenues & Volume, By Small and Medium Enterprises (SME), 2021-2031F |
6.4 Thailand Cloud Communication Platform Market, By Vertical |
6.4.1 Overview and Analysis |
6.4.2 Thailand Cloud Communication Platform Market Revenues & Volume, By BFSI, 2021-2031F |
6.4.3 Thailand Cloud Communication Platform Market Revenues & Volume, By Healthcare, 2021-2031F |
6.4.4 Thailand Cloud Communication Platform Market Revenues & Volume, By Telecommunication and ITES, 2021-2031F |
6.4.5 Thailand Cloud Communication Platform Market Revenues & Volume, By Government, 2021-2031F |
6.4.6 Thailand Cloud Communication Platform Market Revenues & Volume, By Retail, 2021-2031F |
6.4.7 Thailand Cloud Communication Platform Market Revenues & Volume, By Travel and hospitality, 2021-2031F |
6.4.8 Thailand Cloud Communication Platform Market Revenues & Volume, By Manufacturing, 2021-2031F |
6.4.9 Thailand Cloud Communication Platform Market Revenues & Volume, By Manufacturing, 2021-2031F |
7 Thailand Cloud Communication Platform Market Import-Export Trade Statistics |
7.1 Thailand Cloud Communication Platform Market Export to Major Countries |
7.2 Thailand Cloud Communication Platform Market Imports from Major Countries |
8 Thailand Cloud Communication Platform Market Key Performance Indicators |
9 Thailand Cloud Communication Platform Market - Opportunity Assessment |
9.1 Thailand Cloud Communication Platform Market Opportunity Assessment, By Solution, 2021 & 2031F |
9.2 Thailand Cloud Communication Platform Market Opportunity Assessment, By Service, 2021 & 2031F |
9.3 Thailand Cloud Communication Platform Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
9.4 Thailand Cloud Communication Platform Market Opportunity Assessment, By Vertical, 2021 & 2031F |
10 Thailand Cloud Communication Platform Market - Competitive Landscape |
10.1 Thailand Cloud Communication Platform Market Revenue Share, By Companies, 2024 |
10.2 Thailand Cloud Communication Platform Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |