Market Forecast By B2C E-commerce (Beauty & Personal Care, Consumer Electronics, Fashion & Apparel, Food & Beverage, Furniture & Home, Others (Toys, DIY, Media, etc.)) And Competitive Landscape
| Product Code: ETC9683532 | Publication Date: Sep 2024 | Updated Date: Dec 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Dhaval Chaurasia | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
According to 6Wresearch internal database and industry insights, the Thailand E-Commerce Market is projected to grow at a compound annual growth rate (CAGR) of 12.3% during the forecast period (2026-2032).
Below mentioned are the evaluations of year-wise growth rate along with key growth drivers:
| Year | Est. Annual Growth (%) | Growth Drivers |
| 2021 | 9.2 | Increased adoption of online shopping platforms due to changing consumer behaviour. |
| 2022 | 10.5 | Growing usage of smartphones, enabling more consumers to access e-commerce platforms. |
| 2023 | 11.1 | Development of online payment systems is improving convenience for e-commerce transactions. |
| 2024 | 11.5 | Growth in logistics infrastructure, enabling faster and more reliable delivery services. |
| 2025 | 12 | Incorporation of AI and machine learning in e-commerce platforms for customized customer experiences. |
The Thailand E-Commerce Market report thoroughly covers the market by B2C E-commerce. The market report provides an unbiased and detailed analysis of ongoing market trends, opportunities/high growth areas, and market drivers, which help stakeholders devise and align their market strategies according to the current and future market dynamics.
| Report Name | Thailand E-Commerce Market |
| Forecast period | 2026-2032 |
| CAGR | 12.3% |
| Growing Sector | Food & Beverage |
Thailand E-Commerce Market is anticipated to accomplish growth on the back of growing internet penetration and the ongoing shift in consumer behaviour toward online shopping. Apart from this, the growing digitalisation of payments and the convenience of shopping from home have further bolstered the Thailand E-Commerce Market Growth. Additionally, the expansion of logistics and delivery networks ensures fast and efficient service delivery across the country. Furthermore, the rising number of e-commerce platforms focusing on localised content and user preferences also aids to growth.
Below mentioned are some prominent drivers and their influence on the market dynamics:
| Drivers | Primary Segments Affected | Why it Matters (Evidence) |
| Increased Smartphone Penetration | All Product Categories | The rise in smartphone users in Thailand directly leads to a surge in mobile-based e-commerce, expanding access to a larger audience. |
| Government Support for Digital Transformation | All Product Categories | National initiatives aimed at enhancing digital infrastructure have made e-commerce more accessible and reliable across the country. |
| Digital Payment Growth | Fashion & Apparel, Beauty & Personal Care | The increase in mobile wallets and payment gateway adoption enhances the convenience of online transactions, boosting consumer confidence in e-commerce. |
| Increasing Consumer Trust in Online Shopping | All Product Categories | As consumer trust in online transactions increases, spending across multiple categories, especially beauty and electronics, expands. |
| Expansion of Logistics Services | Food & Beverage, Furniture & Home | Improved delivery networks reduce shipping times and costs, facilitating the rapid growth of e-commerce in various sectors. |
Thailand E-Commerce Market is expected to grow at the CAGR of 12.3% during the forecast period of 2026-2032. Ongoing growth in Thailand's e-commerce sector is largely driven by increased investment into modernising digital infrastructure, rapid growth in total mobile penetration across all demographics, and active government support of innovation in e-commerce. As internet access and use of mobile device continue to surge, more consumers are attracted to shop online, creating an opportunity for companies to take advantage of this intensifying demand for digital retail in Thailand.
Below mentioned are some major restraints and their influence on the market dynamics:
| Restraints | Primary Segments Affected | What This Means (Evidence) |
| Limited Internet Infrastructure in Rural Areas | All Product Categories | Rural areas with limited internet access have a lower adoption rate of e-commerce platforms, reducing the overall market potential. |
| Concerns Over Online Fraud | All Product Categories | Concerns over security in online transactions can deter customers from fully trusting e-commerce platforms, slowing market expansion. |
| Lack of Product Availability | Fashion & Apparel, Beauty & Personal Care | The stock of certain products is limited which can lead to customer dissatisfaction, impeding growth in popular categories. |
| Regulatory Barriers for Foreign E-Commerce Platforms | All Product Categories | Restrictions on foreign e-commerce platforms limit the market competition and reduce the variety of products available. |
| High Delivery Costs | Food & Beverage, Furniture & Home | Delivery charges, especially for larger items, can deter consumers from making online purchases, especially in rural regions. |
The Thailand E-Commerce Market has been able to register a remarkable growth, even, it still faces problems like a lack of internet availability in rural areas, logistics being an expensive option, customers doubting the security of online transactions, and the regulations affecting the presence of foreign e-commerce companies. All these problems are majorly responsible for the limitation of market penetration, especially in underdeveloped areas and the categories of goods and services that are not very popular among buyers.
Some important trends shaping the landscape of the Thailand E-Commerce Market include:
Several investment opportunities are generating new avenues for the growth of Thailand E-Commerce Market:
Key companies driving the Thailand E-Commerce Market include:
| Company Name | Lazada Group |
|---|---|
| Established Year | 2012 |
| Headquarters | Singapore |
| Official Website | Click Here |
Lazada is a key player in Thailand's e-commerce sector, providing a broad range of products from electronics to beauty, and driving market growth with its vast platform and logistical capabilities.
| Company Name | Shopee |
|---|---|
| Established Year | 2015 |
| Headquarters | Singapore |
| Official Website | Click Here |
Shopee is rapidly expanding in Thailand, leveraging its mobile-first strategy and robust online marketplace to attract millions of users with various consumer products.
| Company Name | JD Central |
|---|---|
| Established Year | 2018 |
| Headquarters | Bangkok, Thailand |
| Official Website | Click Here |
JD Central, a joint venture between JD.com and Central Group, is reshaping Thailand’s e-commerce space with a focus on consumer electronics, fashion, and home goods.
| Company Name | Central Online |
|---|---|
| Established Year | 2012 |
| Headquarters | Bangkok, Thailand |
| Official Website | Click Here |
As a subsidiary of Central Group, Central Online is a significant player in the Thai retail market, offering a wide range of lifestyle and home products.
| Company Name | Thai Airways |
|---|---|
| Established Year | 1960 |
| Headquarters | Bangkok, Thailand |
| Official Website | Click Here |
Thai Airways is enhancing its e-commerce presence by expanding its online sales channels, offering travel services and products to customers.
According to Thai Government Data, the Ministry of Digital Economy and Society has introduced several initiatives aimed at enhancing e-commerce in the country. An example is the "Thailand 4.0" program encourages digital transformation within multiple sectors, including e-commerce, which enhances the national economy through increased usage of technology. In addition, the Thai Government has instituted e-commerce tax regulations and developed Payment Gateway Security to create a secure online shopping experience for consumers. The Digital Trade and E-Commerce Policy developed by the Thai Government also assists domestic businesses with adopting e-commerce practices to be able to better compete in the market.
The Thailand E-Commerce Industry is projected to experience rapid growth due to ongoing improvements within its Digital Infrastructure, increasing numbers of consumers seeking a more personalised shopping experience online, and strong governmental support for Innovation related to e-commerce. The increasing presence of mobile devices, secure payment options, and efficient Logistics Networks allows e-commerce businesses to capitalise on opportunities throughout all parts of Thailand's population, including urban and rural locations.
The report offers a comprehensive study of the subsequent market segments and their leading categories:
According to Sourabh, Senior Research Analyst, 6Wresearch, the Food & Beverage Industry is expected to play a leading role in the Thailand E-Commerce Market Share. With a growing demand for convenience, especially in urban areas, Thai consumers are increasingly turning to e-commerce platforms for grocery shopping, meal deliveries, and speciality food products. Online food delivery platforms like GrabFood, LineMan & Foodpanda are changing the way that consumers purchase and access food. Each of these services has a broad range of food available from raw produce to cooked meals, and is increasing the popularity of the food & beverage section of eCommerce.
The report offers a comprehensive study of the following market segments:
| 1 Executive Summary |
| 2 Introduction |
| 2.1 Key Highlights of the Report |
| 2.2 Report Description |
| 2.3 Market Scope & Segmentation |
| 2.4 Research Methodology |
| 2.5 Assumptions |
| 3 Thailand E Commerce Market Overview |
| 3.1 Thailand Country Macro Economic Indicators |
| 3.2 Thailand E Commerce Market Revenues & Volume, 2022 & 2032F |
| 3.3 Thailand E Commerce Market - Industry Life Cycle |
| 3.4 Thailand E Commerce Market - Porter's Five Forces |
| 3.5 Thailand E Commerce Market Revenues & Volume Share, By B2C E-commerce, 2022 & 2032F |
| 4 Thailand E Commerce Market Dynamics |
| 4.1 Impact Analysis |
| 4.2 Market Drivers |
| 4.2.1 Increasing internet penetration and smartphone usage in Thailand |
| 4.2.2 Growing adoption of digital payment methods |
| 4.2.3 Expansion of e-commerce platforms and marketplaces in Thailand |
| 4.3 Market Restraints |
| 4.3.1 Logistics and infrastructure challenges in certain regions of Thailand |
| 4.3.2 Concerns over cybersecurity and data privacy |
| 4.3.3 Competition from traditional brick-and-mortar retailers |
| 5 Thailand E Commerce Market Trends |
| 6 Thailand E Commerce Market, By Types |
| 6.1 Thailand E Commerce Market, By B2C E-commerce |
| 6.1.1 Overview and Analysis |
| 6.1.2 Thailand E Commerce Market Revenues & Volume, By B2C E-commerce, 2022- 2032F |
| 6.1.3 Thailand E Commerce Market Revenues & Volume, By Beauty & Personal Care, 2022- 2032F |
| 6.1.4 Thailand E Commerce Market Revenues & Volume, By Consumer Electronics, 2022- 2032F |
| 6.1.5 Thailand E Commerce Market Revenues & Volume, By Fashion & Apparel, 2022- 2032F |
| 6.1.6 Thailand E Commerce Market Revenues & Volume, By Food & Beverage, 2022- 2032F |
| 6.1.7 Thailand E Commerce Market Revenues & Volume, By Furniture & Home, 2022- 2032F |
| 6.1.8 Thailand E Commerce Market Revenues & Volume, By Others (Toys, DIY, Media, etc.), 2022- 2032F |
| 7 Thailand E Commerce Market Import-Export Trade Statistics |
| 7.1 Thailand E Commerce Market Export to Major Countries |
| 7.2 Thailand E Commerce Market Imports from Major Countries |
| 8 Thailand E Commerce Market Key Performance Indicators |
| 8.1 Average order value (AOV) growth |
| 8.2 Customer acquisition cost (CAC) trend |
| 8.3 Percentage of repeat customers |
| 8.4 Conversion rate of website visitors to customers |
| 8.5 Average time spent on the e-commerce platform |
| 9 Thailand E Commerce Market - Opportunity Assessment |
| 9.1 Thailand E Commerce Market Opportunity Assessment, By B2C E-commerce, 2022 & 2032F |
| 10 Thailand E Commerce Market - Competitive Landscape |
| 10.1 Thailand E Commerce Market Revenue Share, By Companies, 2022-2032F |
| 10.2 Thailand E Commerce Market Competitive Benchmarking, By Operating and Technical Parameters |
| 11 Company Profiles |
| 12 Recommendations |
| 13 Disclaimer |
Export potential enables firms to identify high-growth global markets with greater confidence by combining advanced trade intelligence with a structured quantitative methodology. The framework analyzes emerging demand trends and country-level import patterns while integrating macroeconomic and trade datasets such as GDP and population forecasts, bilateral import–export flows, tariff structures, elasticity differentials between developed and developing economies, geographic distance, and import demand projections. Using weighted trade values from 2020–2024 as the base period to project country-to-country export potential for 2030, these inputs are operationalized through calculated drivers such as gravity model parameters, tariff impact factors, and projected GDP per-capita growth. Through an analysis of hidden potentials, demand hotspots, and market conditions that are most favorable to success, this method enables firms to focus on target countries, maximize returns, and global expansion with data, backed by accuracy.
By factoring in the projected importer demand gap that is currently unmet and could be potential opportunity, it identifies the potential for the Exporter (Country) among 190 countries, against the general trade analysis, which identifies the biggest importer or exporter.
To discover high-growth global markets and optimize your business strategy:
Click Here