Product Code: ETC4378346 | Publication Date: Jul 2023 | Updated Date: Sep 2025 | Product Type: Report | |
Publisher: 6Wresearch | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 | |
The Thailand Unified Communication and Collaboration (UCC) market addresses the demand for integrated communication solutions in the business environment. UCC platforms enable seamless communication through various channels, including voice, video, and messaging, enhancing collaboration and productivity for organizations.
The Unified Communication and Collaboration (UCC) market in Thailand is experiencing rapid growth, fueled by the increasing adoption of remote work and the need for seamless communication and collaboration solutions. Organizations are investing in UCC platforms that integrate voice, video, messaging, and file-sharing capabilities, facilitating efficient communication across distributed teams. The market growth is also driven by a shift towards cloud-based UCC solutions, offering scalability and flexibility. As businesses prioritize digital transformation and workforce mobility, the UCC market in Thailand is poised for sustained expansion.
The Unified Communication and Collaboration market in Thailand face challenges in terms of user adoption and integration with existing systems. Educating businesses about the benefits of UCC and ensuring seamless integration with diverse communication tools pose ongoing challenges. Customizing solutions to meet specific business needs is crucial for market penetration.
The Unified Communication and Collaboration (UCC) market in Thailand experienced profound changes during the COVID-19 pandemic, marked by the widespread adoption of remote work and the need for seamless communication and collaboration solutions. The market witnessed a surge in demand for UCC platforms that integrate messaging, video conferencing, and collaboration tools to facilitate remote work and virtual meetings. The industry adapted by offering scalable and secure UCC solutions that cater to the diverse needs of businesses in the new normal. As organizations prioritize hybrid work models, the UCC market in Thailand continues to be a critical enabler of efficient and connected work environments.
Key players in the Thailand Unified Communication and Collaboration (UCC) Market include telecommunications companies, software providers, and collaboration platform vendors. Companies like True Corporation, Cisco Systems, and Microsoft offer UCC solutions for businesses seeking integrated communication tools. The market is influenced by the demand for seamless communication and collaboration experiences in the modern workplace.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Thailand Unified Communication and Collaboration (UCC) Market Overview |
3.1 Thailand Country Macro Economic Indicators |
3.2 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, 2021 & 2031F |
3.3 Thailand Unified Communication and Collaboration (UCC) Market - Industry Life Cycle |
3.4 Thailand Unified Communication and Collaboration (UCC) Market - Porter's Five Forces |
3.5 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume Share, By Components, 2021 & 2031F |
3.6 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume Share, By Types, 2021 & 2031F |
3.7 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume Share, By Services, 2021 & 2031F |
3.8 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume Share, By Deployment Mode, 2021 & 2031F |
3.9 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
3.10 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume Share, By Vertical, 2021 & 2031F |
4 Thailand Unified Communication and Collaboration (UCC) Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing demand for remote working solutions due to the rise of digital transformation in Thailand |
4.2.2 Growing adoption of cloud-based communication and collaboration tools in the country |
4.2.3 Government initiatives to promote digital infrastructure development and connectivity |
4.3 Market Restraints |
4.3.1 Security concerns related to data privacy and protection in unified communication and collaboration solutions |
4.3.2 Resistance to change from traditional communication methods hindering adoption of UCC technologies |
5 Thailand Unified Communication and Collaboration (UCC) Market Trends |
6 Thailand Unified Communication and Collaboration (UCC) Market, By Types |
6.1 Thailand Unified Communication and Collaboration (UCC) Market, By Components |
6.1.1 Overview and Analysis |
6.1.2 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Components, 2021-2031F |
6.1.3 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Types, 2021-2031F |
6.1.4 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Services, 2021-2031F |
6.2 Thailand Unified Communication and Collaboration (UCC) Market, By Types |
6.2.1 Overview and Analysis |
6.2.2 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By UCaaS, 2021-2031F |
6.2.3 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By IP Telephony, 2021-2031F |
6.2.4 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Video Conferencing Systems, 2021-2031F |
6.3 Thailand Unified Communication and Collaboration (UCC) Market, By Services |
6.3.1 Overview and Analysis |
6.3.2 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By UC Managed Services, 2021-2031F |
6.3.3 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Professional Services, 2021-2031F |
6.4 Thailand Unified Communication and Collaboration (UCC) Market, By Deployment Mode |
6.4.1 Overview and Analysis |
6.4.2 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By On-premises, 2021-2031F |
6.4.3 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Public Cloud, 2021-2031F |
6.4.4 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Hybrid Cloud, 2021-2031F |
6.5 Thailand Unified Communication and Collaboration (UCC) Market, By Organization Size |
6.5.1 Overview and Analysis |
6.5.2 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Large Enterprises, 2021-2031F |
6.5.3 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Small and Medium- Sized Enterprises (SMEs), 2021-2031F |
6.6 Thailand Unified Communication and Collaboration (UCC) Market, By Vertical |
6.6.1 Overview and Analysis |
6.6.2 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By BFSI, 2021-2031F |
6.6.3 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By IT and Telecom, 2021-2031F |
6.6.4 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Retail and Consumer Goods, 2021-2031F |
6.6.5 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Healthcare, 2021-2031F |
6.6.6 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Public Sector and Utilities, 2021-2031F |
6.6.7 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Logistics and Transportation, 2021-2031F |
6.6.8 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Other Verticals (Education, Manufacturing and Media and Entertainment), 2021-2031F |
6.6.9 Thailand Unified Communication and Collaboration (UCC) Market Revenues & Volume, By Other Verticals (Education, Manufacturing and Media and Entertainment), 2021-2031F |
7 Thailand Unified Communication and Collaboration (UCC) Market Import-Export Trade Statistics |
7.1 Thailand Unified Communication and Collaboration (UCC) Market Export to Major Countries |
7.2 Thailand Unified Communication and Collaboration (UCC) Market Imports from Major Countries |
8 Thailand Unified Communication and Collaboration (UCC) Market Key Performance Indicators |
8.1 Employee engagement and productivity levels following the implementation of UCC tools |
8.2 Usage metrics such as active users, frequency of communication, and collaboration activities |
8.3 Return on investment (ROI) from UCC implementation in terms of cost savings, efficiency gains, and improved communication effectiveness. |
9 Thailand Unified Communication and Collaboration (UCC) Market - Opportunity Assessment |
9.1 Thailand Unified Communication and Collaboration (UCC) Market Opportunity Assessment, By Components, 2021 & 2031F |
9.2 Thailand Unified Communication and Collaboration (UCC) Market Opportunity Assessment, By Types, 2021 & 2031F |
9.3 Thailand Unified Communication and Collaboration (UCC) Market Opportunity Assessment, By Services, 2021 & 2031F |
9.4 Thailand Unified Communication and Collaboration (UCC) Market Opportunity Assessment, By Deployment Mode, 2021 & 2031F |
9.5 Thailand Unified Communication and Collaboration (UCC) Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
9.6 Thailand Unified Communication and Collaboration (UCC) Market Opportunity Assessment, By Vertical, 2021 & 2031F |
10 Thailand Unified Communication and Collaboration (UCC) Market - Competitive Landscape |
10.1 Thailand Unified Communication and Collaboration (UCC) Market Revenue Share, By Companies, 2024 |
10.2 Thailand Unified Communication and Collaboration (UCC) Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |