Market Forecast By Service Model (Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS)), By Organization Size (Small and Medium-sized Enterprises, Large Enterprises), By End User (BFSI, Healthcare, Media and Telecommunications, Retail and E-commerce, Manufacturing, Others) And Competitive Landscape
| Product Code: ETC10076049 | Publication Date: Sep 2024 | Updated Date: Dec 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Dhaval Chaurasia | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
According to 6Wresearch internal database and industry insights, the Vietnam IT Outsourcing Market is projected to grow at a compound annual growth rate (CAGR) of 9.3% during the forecast period 2026–2032.
Below mentioned are the evaluation of year-wise growth rate along with key drivers:
| Year | Est. Annual Growth (%) | Growth Drivers |
| 2021 | 7.5 | High demand for affordable IT outsourcing services and the increase in digital transformation across businesses. |
| 2022 | 8 | Increased demand for cloud services and remote IT support during the pandemic-driven shift to digital platforms. |
| 2023 | 8.3 | Government support for digital transformation programs and outsourcing use across SMEs. |
| 2024 | 8.5 | Growth in e-commerce and fintech industries is increasing the demand for specialized IT solutions. |
| 2025 | 8.7 | Rise in demand of AI and automation solutions, along with the use of cybersecurity services, increasing demand of outsourcing |
The Vietnam IT Outsourcing Market report thoroughly covers the market by service model, organization size, and end-user. It provides an unbiased and detailed analysis of ongoing market trends, opportunities, challenges, and market drivers, helping stakeholders align their strategies with current and future market dynamics.
| Report Name | Vietnam IT Outsourcing Market |
| Forecast period | 2026-2032 |
| CAGR | 9.3% |
| Growing Sector | Cloud Computing and Cybersecurity |
Vietnam IT Outsourcing Market is expected to grow rapidly due to the increasing demand for IT services across various sectors, including banking, e-commerce, manufacturing, and healthcare. The market is driven by the change toward digital transformation, with companies using affordable outsourcing services for software development, cybersecurity, cloud computing, and IT support. The growing numbers of talented and skilled professional in Vietnam, alongside its price advantage, makes the country a better outsourcing destination. The government’s high focus on developing the IT infrastructure and promoting the digital economy is pushing the Vietnam IT Outsourcing Market Growth.
Below mentioned are some prominent drivers and their influence on the Vietnam IT Outsourcing Market dynamics:
| Drivers | Primary Segment Affected | Why It Matters (Evidence) |
| Digital Transformation Adoption | All Segments | Businesses in different sectors are increasingly using IT outsourcing to increase operational efficiency and customer engagement. |
| Government Support | All Segments | The Vietnamese government is creating digital transformation through tax incentives and subsidies for businesses that are investing in IT. |
| E-commerce Growth | E-commerce and Retail | With the growth of online shopping, there is a major demand for IT outsourcing in areas like website development, maintenance, and cybersecurity. |
| AI and Big Data Analytics | All Segments | The addition of AI and big data is creating demand for better outsourcing services to optimize operations and decision-making. |
| Cybersecurity Threats | Cybersecurity Solutions | High cyber threats across industries are increasing demand for outsourcing cybersecurity services to protect sensitive data. |
Vietnam IT Outsourcing Market Size is projected to grow at a compound annual growth rate (CAGR) of 9.3% from 2026 to 2032. The market is being driven by a growing demand for IT outsourcing services, such as cloud computing, software development, and IT support. Major investments by government in digital infrastructure, along with the increase of AI-driven solutions, are contributing to this market growth. The demand for better cybersecurity services is also on the increase as it is driven by increasing concerns of data privacy and security. The rapid growth of the e-commerce and fintech sectors is fuelling the need for specialized IT outsourcing solutions. As businesses now want to improve efficiency in operations, there is increased use of AI, automation, and big data analytics.
Below mentioned are some major restraints and their influence on the Vietnam IT Outsourcing Market dynamics:
| Restraints | Primary Segment Affected | What This Means (Evidence) |
| High Competition | IT Outsourcing Providers | High competition between different IT firms can lead to less profit and pricing pressure. |
| Data Privacy Concerns | IT Outsourcing Solutions | The growing concern over data protection and security issues can discourage businesses from fully using outsourcing IT services. |
| Talent Shortage | All Segments | Less number of skilled professionals, especially in advanced IT sectors like AI, cybersecurity, and data science can also reduce growth in market. |
| Regulatory Compliance | IT Outsourcing Providers | Strict government rules on data privacy and outsourcing can increase prices of many operations and delays in delivery of services. |
| Cultural and Language Barriers | IT Outsourcing Providers | Differences in cultural or language can create communication challenges and also reduce the quality of services. |
Vietnam IT Outsourcing Market faces many challenges, including high competition among major service providers in the market, complex regulatory laws on data protection, and a shortage of skilled IT talent in advanced technologies. Companies in the outsourcing industry need to focus more on innovation, talent development, and following laws to stay ahead in the competition. There is a high need for better cybersecurity measures to protect client data and build trust. The changing technological landscape demands major investment in new solutions, which can reduce resources for smaller firms. Cultural and language barriers between clients and service providers can sometimes lead to communication challenges, changing quality of services.
Several notable trends are shaping the Vietnam IT Outsourcing Market dynamics:
Some notable investment opportunities in the Vietnam IT Outsourcing Industry include:
Below is the list of prominent companies leading the Vietnam IT Outsourcing Market:
| Company Name | FPT Software |
| Established Year | 1999 |
| Headquarters | Hanoi, Vietnam |
| Official Website | Click Here |
FPT Software is one of the largest IT outsourcing companies in Vietnam, offering services such as software development, cloud solutions, and IT consulting. It has established a strong presence in markets across the globe, particularly in the U.S. and Japan, providing digital transformation and IT outsourcing solutions.
| Company Name | TMA Solutions |
| Established Year | 1997 |
| Headquarters | Ho Chi Minh City, Vietnam |
| Official Website | Click Here |
TMA Solutions is a major player in the Vietnam IT outsourcing industry, specializing in software development, mobile application development, and cloud-based solutions. TMA has been instrumental in driving innovation and delivering IT services to clients globally.
| Company Name | CEN Group |
| Established Year | 2006 |
| Headquarters | Hanoi, Vietnam |
| Official Website | Click Here |
CEN Group offers a wide range of IT outsourcing services including software development, cloud computing, and IT consulting. They cater to multiple industries such as retail, healthcare, and education, offering tailored IT solutions that drive digital transformation.
| Company Name | Viettel Group |
| Established Year | 2004 |
| Headquarters | Hanoi, Vietnam |
| Official Website | - |
Viettel is one of the largest telecommunications and IT services providers in Vietnam. It also offers IT outsourcing services, including cloud solutions, IT consulting, and enterprise software services, focusing on helping businesses modernize their IT infrastructure.
| Company Name | Toby Solutions |
| Established Year | 2012 |
| Headquarters | Ho Chi Minh City, Vietnam |
| Official Website | Click Here |
Toby Solutions is an emerging leader in the IT outsourcing space, providing software development, IT support services, and AI-driven solutions to clients in sectors like fintech, e-commerce, and manufacturing.
According to Vietnam’s government data, they have introduced many programs to support the growth of the IT outsourcing industry. One of the important programs is the Vietnam Digital Transformation Program (2025) this aims to increase the use of new digital technologies in many sectors, creating a better environment for IT outsourcing services. The government provides tax incentives for IT companies that invest more in IT innovation, software development, and digital services, helping to increase the expansion of the IT outsourcing market. The Digital Economy Development Strategy has been started to strengthen the country’s digital infrastructure, offering subsidies and financial support to IT companies, particularly those focused on AI, cybersecurity, and cloud computing, thus increasing further demand in the sector.
Vietnam IT Outsourcing Market is set for major growth in the upcoming years as it is driven by a high demand for cloud computing, software development, and AI-driven solutions. With major government support for digital transformation and the continuously increasing talent pool in IT, Vietnam will create its position as one of the leading outsourcing destinations in Asia. The market's future will be changed by the increasing demand of cybersecurity services, the expansion of e-commerce, and the addition of AI and big data analytics in major industries.
The report offers a comprehensive study of the following market segments and their leading categories:
According to Lakshita, Senior Research Analyst, 6Wresearch, Software as a Service (SaaS) is expected to dominate the Vietnam IT Outsourcing Market Share due to the growing need for cloud-based solutions across various sectors. SaaS platforms offer businesses the flexibility to scale their operations while reducing infrastructure costs, making them highly attractive for both large enterprises and SMEs.
Large enterprises are anticipated to dominate the market due to their ability to invest in advanced IT infrastructure and outsourcing strategies. These companies benefit from economies of scale and increasingly adopt IT outsourcing solutions in areas like software development, cybersecurity, and cloud computing.
BFSI sector is expected to dominate the Vietnam IT Outsourcing market due to its reliance on technology for secure transactions, data management, and customer service. Financial institutions are increasingly outsourcing IT services to enhance operational efficiency and mitigate risks associated with cybersecurity threats.
The report offers a comprehensive study of the following Vietnam IT Outsourcing Market segments:
| 1 Executive Summary |
| 2 Introduction |
| 2.1 Key Highlights of the Report |
| 2.2 Report Description |
| 2.3 Market Scope & Segmentation |
| 2.4 Research Methodology |
| 2.5 Assumptions |
| 3 Vietnam IT Outsourcing Market Overview |
| 3.1 Vietnam Country Macro Economic Indicators |
| 3.2 Vietnam IT Outsourcing Market Revenues & Volume, 2022 & 2032F |
| 3.3 Vietnam IT Outsourcing Market - Industry Life Cycle |
| 3.4 Vietnam IT Outsourcing Market - Porter's Five Forces |
| 3.5 Vietnam IT Outsourcing Market Revenues & Volume Share, By Service Model, 2022 & 2032F |
| 3.6 Vietnam IT Outsourcing Market Revenues & Volume Share, By Organization Size, 2022 & 2032F |
| 3.7 Vietnam IT Outsourcing Market Revenues & Volume Share, By End User, 2022 & 2032F |
| 4 Vietnam IT Outsourcing Market Dynamics |
| 4.1 Impact Analysis |
| 4.2 Market Drivers |
| 4.2.1 Increasing demand for cost-effective IT solutions from global companies. |
| 4.2.2 Skilled IT workforce in Vietnam with competitive labor costs. |
| 4.2.3 Government support and initiatives to promote IT outsourcing industry in Vietnam. |
| 4.3 Market Restraints |
| 4.3.1 Data security concerns and risks associated with outsourcing IT services. |
| 4.3.2 Language and cultural barriers impacting effective communication with clients. |
| 4.3.3 Competition from other outsourcing destinations in the region. |
| 5 Vietnam IT Outsourcing Market Trends |
| 6 Vietnam IT Outsourcing Market, By Types |
| 6.1 Vietnam IT Outsourcing Market, By Service Model |
| 6.1.1 Overview and Analysis |
| 6.1.2 Vietnam IT Outsourcing Market Revenues & Volume, By Service Model, 2022- 2032F |
| 6.1.3 Vietnam IT Outsourcing Market Revenues & Volume, By Software as a Service (SaaS), 2022- 2032F |
| 6.1.4 Vietnam IT Outsourcing Market Revenues & Volume, By Platform as a Service (PaaS), 2022- 2032F |
| 6.1.5 Vietnam IT Outsourcing Market Revenues & Volume, By Infrastructure as a Service (IaaS), 2022- 2032F |
| 6.2 Vietnam IT Outsourcing Market, By Organization Size |
| 6.2.1 Overview and Analysis |
| 6.2.2 Vietnam IT Outsourcing Market Revenues & Volume, By Small and Medium-sized Enterprises, 2022- 2032F |
| 6.2.3 Vietnam IT Outsourcing Market Revenues & Volume, By Large Enterprises, 2022- 2032F |
| 6.3 Vietnam IT Outsourcing Market, By End User |
| 6.3.1 Overview and Analysis |
| 6.3.2 Vietnam IT Outsourcing Market Revenues & Volume, By BFSI, 2022- 2032F |
| 6.3.3 Vietnam IT Outsourcing Market Revenues & Volume, By Healthcare, 2022- 2032F |
| 6.3.4 Vietnam IT Outsourcing Market Revenues & Volume, By Media and Telecommunications, 2022- 2032F |
| 6.3.5 Vietnam IT Outsourcing Market Revenues & Volume, By Retail and E-commerce, 2022- 2032F |
| 6.3.6 Vietnam IT Outsourcing Market Revenues & Volume, By Manufacturing, 2022- 2032F |
| 6.3.7 Vietnam IT Outsourcing Market Revenues & Volume, By Others, 2022- 2032F |
| 7 Vietnam IT Outsourcing Market Import-Export Trade Statistics |
| 7.1 Vietnam IT Outsourcing Market Export to Major Countries |
| 7.2 Vietnam IT Outsourcing Market Imports from Major Countries |
| 8 Vietnam IT Outsourcing Market Key Performance Indicators |
| 8.1 Number of new IT outsourcing contracts signed. |
| 8.2 Percentage increase in revenue from IT outsourcing services. |
| 8.3 Rate of growth in the number of IT professionals in the industry. |
| 8.4 Client satisfaction scores on quality of services provided. |
| 8.5 Percentage of repeat business from existing clients. |
| 9 Vietnam IT Outsourcing Market - Opportunity Assessment |
| 9.1 Vietnam IT Outsourcing Market Opportunity Assessment, By Service Model, 2022 & 2032F |
| 9.2 Vietnam IT Outsourcing Market Opportunity Assessment, By Organization Size, 2022 & 2032F |
| 9.3 Vietnam IT Outsourcing Market Opportunity Assessment, By End User, 2022 & 2032F |
| 10 Vietnam IT Outsourcing Market - Competitive Landscape |
| 10.1 Vietnam IT Outsourcing Market Revenue Share, By Companies, 2022- 2032 |
| 10.2 Vietnam IT Outsourcing Market Competitive Benchmarking, By Operating and Technical Parameters |
| 11 Company Profiles |
| 12 Recommendations |
| 13 Disclaimer |