Product Code: ETC4423951 | Publication Date: Jul 2023 | Updated Date: Aug 2025 | Product Type: Report | |
Publisher: 6Wresearch | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 | |
The Vietnam Smart Hospitality Market is experiencing rapid evolution as the hospitality industry embraces smart technologies to enhance guest experiences and operational efficiency. Smart hospitality solutions encompass a range of technologies, including IoT-enabled devices, mobile apps, and integrated management systems. The market is characterized by a focus on delivering personalized and seamless services, from smart room controls to contactless check-ins. In Vietnam, the Smart Hospitality Market is responding to the changing expectations of travelers and the industry`s need to adapt to digital trends. As the hospitality sector continues to prioritize innovation, the Smart Hospitality Market in Vietnam is poised for sustained growth, driven by the integration of smart technologies into the guest experience.
The Vietnam Smart Hospitality Market is flourishing as the country`s tourism industry experiences rapid growth, attracting both domestic and international travelers. To meet the evolving expectations of modern travelers, hotels and hospitality establishments are embracing smart technologies. This market is driven by the desire to provide enhanced guest experiences, streamline operations, and improve efficiency. Smart hospitality solutions encompass automated check-in processes, room control systems, and personalized services that cater to individual preferences. The market is also influenced by a growing number of tech-savvy travelers who seek seamless, connected experiences. The COVID-19 pandemic has accelerated the adoption of contactless services and enhanced hygiene measures, further boosting the demand for smart hospitality solutions. As Vietnam`s tourism sector continues to expand, the Smart Hospitality Market is poised for sustained growth.
The Vietnam Smart Hospitality Market faces challenges in terms of customer privacy and data security. Implementing smart technologies in the hospitality industry raises concerns about the handling of guest data and the potential for data breaches. Establishing robust data protection measures and gaining customer trust are crucial to the successful adoption of smart hospitality solutions.
The COVID-19 pandemic has significantly impacted the Vietnam Smart Hospitality market as the hospitality industry faced unprecedented challenges. With travel restrictions, social distancing measures, and shifts in consumer behavior, the demand for smart hospitality solutions evolved to address new priorities. Smart technologies, such as contactless check-in/check-out, digital room keys, and automated service delivery, became crucial for enhancing guest safety and experience. Despite initial setbacks, the pandemic accelerated the adoption of smart hospitality solutions, with businesses recognizing the importance of technology in navigating the complexities of the hospitality landscape. As the industry looks towards recovery, the Vietnam Smart Hospitality market is poised for continued growth, driven by the ongoing need for innovative and resilient guest-centric solutions.
In the burgeoning landscape of Vietnam`s Smart Hospitality Market, several key players have emerged to drive innovation and enhance guest experiences. Among them, notable companies include Viettel Group, known for its comprehensive suite of smart solutions catering to the hospitality sector. Additionally, FPT Corporation has played a pivotal role, leveraging its technological expertise to provide end-to-end smart solutions for hotels and resorts. Another influential player is Vingroup JSC, with its diversified portfolio extending into smart hospitality, offering cutting-edge technologies for a seamless guest experience.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Vietnam Smart Hospitality Market Overview |
3.1 Vietnam Country Macro Economic Indicators |
3.2 Vietnam Smart Hospitality Market Revenues & Volume, 2021 & 2031F |
3.3 Vietnam Smart Hospitality Market - Industry Life Cycle |
3.4 Vietnam Smart Hospitality Market - Porter's Five Forces |
3.5 Vietnam Smart Hospitality Market Revenues & Volume Share, By Offering , 2021 & 2031F |
3.6 Vietnam Smart Hospitality Market Revenues & Volume Share, By Services, 2021 & 2031F |
3.7 Vietnam Smart Hospitality Market Revenues & Volume Share, By Solution , 2021 & 2031F |
3.8 Vietnam Smart Hospitality Market Revenues & Volume Share, By Deployment Mode, 2021 & 2031F |
3.9 Vietnam Smart Hospitality Market Revenues & Volume Share, By End User , 2021 & 2031F |
4 Vietnam Smart Hospitality Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing demand for personalized guest experiences |
4.2.2 Rising adoption of smart technology in the hospitality sector |
4.2.3 Government initiatives to promote tourism and technology infrastructure development |
4.3 Market Restraints |
4.3.1 High initial investment costs for implementing smart hospitality solutions |
4.3.2 Concerns regarding data privacy and security |
4.3.3 Limited awareness and understanding of smart hospitality technologies among hotel owners and operators |
5 Vietnam Smart Hospitality Market Trends |
6 Vietnam Smart Hospitality Market, By Types |
6.1 Vietnam Smart Hospitality Market, By Offering |
6.1.1 Overview and Analysis |
6.1.2 Vietnam Smart Hospitality Market Revenues & Volume, By Offering , 2021-2031F |
6.1.3 Vietnam Smart Hospitality Market Revenues & Volume, By Solutions, 2021-2031F |
6.1.4 Vietnam Smart Hospitality Market Revenues & Volume, By Services, 2021-2031F |
6.2 Vietnam Smart Hospitality Market, By Services |
6.2.1 Overview and Analysis |
6.2.2 Vietnam Smart Hospitality Market Revenues & Volume, By Professional Services, 2021-2031F |
6.2.3 Vietnam Smart Hospitality Market Revenues & Volume, By Managed Services, 2021-2031F |
6.3 Vietnam Smart Hospitality Market, By Solution |
6.3.1 Overview and Analysis |
6.3.2 Vietnam Smart Hospitality Market Revenues & Volume, By Property Management System, 2021-2031F |
6.3.3 Vietnam Smart Hospitality Market Revenues & Volume, By Guest Experience Management System, 2021-2031F |
6.3.4 Vietnam Smart Hospitality Market Revenues & Volume, By Integrated Security Management, 2021-2031F |
6.3.5 Vietnam Smart Hospitality Market Revenues & Volume, By Facility Management Software, 2021-2031F |
6.3.6 Vietnam Smart Hospitality Market Revenues & Volume, By Network Management Software, 2021-2031F |
6.3.7 Vietnam Smart Hospitality Market Revenues & Volume, By Point Of Sale Software, 2021-2031F |
6.4 Vietnam Smart Hospitality Market, By Deployment Mode |
6.4.1 Overview and Analysis |
6.4.2 Vietnam Smart Hospitality Market Revenues & Volume, By Cloud, 2021-2031F |
6.4.3 Vietnam Smart Hospitality Market Revenues & Volume, By On-premises, 2021-2031F |
6.5 Vietnam Smart Hospitality Market, By End User |
6.5.1 Overview and Analysis |
6.5.2 Vietnam Smart Hospitality Market Revenues & Volume, By Hotel, 2021-2031F |
6.5.3 Vietnam Smart Hospitality Market Revenues & Volume, By Cruise, 2021-2031F |
6.5.4 Vietnam Smart Hospitality Market Revenues & Volume, By Luxury Yatches, 2021-2031F |
6.5.5 Vietnam Smart Hospitality Market Revenues & Volume, By Others, 2021-2031F |
7 Vietnam Smart Hospitality Market Import-Export Trade Statistics |
7.1 Vietnam Smart Hospitality Market Export to Major Countries |
7.2 Vietnam Smart Hospitality Market Imports from Major Countries |
8 Vietnam Smart Hospitality Market Key Performance Indicators |
8.1 Average daily rate (ADR) of smart-enabled rooms |
8.2 Percentage increase in guest satisfaction scores after implementing smart solutions |
8.3 Energy efficiency savings achieved through smart technology implementation |
8.4 Percentage of hotels in Vietnam adopting smart hospitality solutions |
8.5 Number of partnerships between technology providers and hospitality companies in Vietnam |
9 Vietnam Smart Hospitality Market - Opportunity Assessment |
9.1 Vietnam Smart Hospitality Market Opportunity Assessment, By Offering , 2021 & 2031F |
9.2 Vietnam Smart Hospitality Market Opportunity Assessment, By Services, 2021 & 2031F |
9.3 Vietnam Smart Hospitality Market Opportunity Assessment, By Solution , 2021 & 2031F |
9.4 Vietnam Smart Hospitality Market Opportunity Assessment, By Deployment Mode, 2021 & 2031F |
9.5 Vietnam Smart Hospitality Market Opportunity Assessment, By End User , 2021 & 2031F |
10 Vietnam Smart Hospitality Market - Competitive Landscape |
10.1 Vietnam Smart Hospitality Market Revenue Share, By Companies, 2024 |
10.2 Vietnam Smart Hospitality Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |