Market Forecast By Vertical (Government and defense, Banking, Financial Services, and Insurance (BFSI), Healthcare, Media and entertainment, Consumer goods and retail, IT and telecom), By Business Function (Human Resources, Finance and Accounting, Sales and Marketing, Supply Chain Management, Operations and Support, Manufacturing), By Deployment Mode (On-premises, Cloud), By Organization Size (Large enterprises, Small and Medium Enterprises (SMEs)), By Service Type (Professional services, Managed services, Telecom services) And Competitive Landscape
| Product Code: ETC4402825 | Publication Date: Jul 2023 | Updated Date: Nov 2025 | Product Type: Report | |
| Publisher: 6Wresearch | Author: Ravi Bhandari | No. of Pages: 70 | No. of Figures: 35 | No. of Tables: 5 |
According to 6Wresearch internal database and industry insights, the India IT Services Market is projected to grow at a compound annual growth rate (CAGR) of 9.4% during the forecast period (2025-2031).
| Report Name | India IT Services Market |
| Forecast period | 2025–2031 |
| CAGR | 9.4% |
| Growing Sector | Information Technology (IT) and Business Services |
Below mentioned are the evaluation of year-wise growth rate along with key drivers:
| Years | Est. Annual Growth (%) | Growth Drivers |
| 2020 | 2.40% | Resilient global outsourcing demand; remote delivery models stabilize project continuity. |
| 2021 | 3.90% | Cloud migrations expand; cybersecurity and data platforms prioritized by enterprises. |
| 2022 | 5.30% | Digital transformation accelerates across BFSI and retail; hyperscaler partnerships deepen. |
| 2023 | 6.50% | AI/analytics scale into operations; ERP modernization and industry cloud adoption rise. |
| 2024 | 7.80% | Platform-led managed services, 5G-ready solutions, and automation-first delivery gain traction. |
The India IT Services Market report thoroughly covers the market by vertical, business function, deployment mode, organization size, and service type. The report provides an unbiased and detailed analysis of ongoing market trends, opportunities/high-growth areas, and market drivers that will help stakeholders devise and align strategies according to current and future market dynamics.
The India IT Services Market is anticipated to grow robustly driven by faster cloud adoption; application modernization; and an uptick in investments in cybersecurity. Organizations are massively implementing AI-driven tools, outcomes-based engagement models, and more platform-driven managed services to increase operational efficiencies and reduce costs. Enhanced collaborations with hyperscalers, software companies, and global multinational clients, fueled by India deep digital talent and cost-effective positioning, will reinforce India's position as a leader in IT innovation and service delivery to the world.
Below mentioned are some prominent drivers and their influence on the India IT Services Market dynamics:
| Drivers | Primary Segments Affected | Why it Matters (Evidence) |
| Cloud-first and SaaS Adoption | Cloud, Managed services | Enterprises shift workloads to public/hybrid cloud to unlock scalability, agility, and opex efficiencies. |
| Cybersecurity and Compliance Spend | Professional services, BFSI, Healthcare | Zero-trust, data governance, and regulatory needs accelerate security consulting and operations. |
| AI/Automation for Productivity | Operations and Support, Manufacturing | GenAI, RPA, and AIOps reduce manual effort and improve service reliability and delivery speed. |
| Modernization of Core Systems | BFSI, Government and defense | Legacy-to-digital migrations in core banking, citizen services, and tax platforms drive large programs. |
| 5G and Edge Initiatives | IT and telecom, Consumer goods and retail | Low-latency use cases enable new managed network, IoT, and edge service opportunities. |
India IT Services Market is expected to grow steadily at 9.4% CAGR between 2025 and 2031. The growth of the market can be attributed to continued cloud migration, legacy system modernizations, heightened security and compliance regulations, and expansion of AI-enhanced operations. India IT Services Market Growth is bolstered by increasing demand for outcome-based pricing models and platform-based managed services. In terms of spending, cloud deployment continues to lead the way, while on-premise remains essential for regulated applications and for operations that are particularly sensitive to latency. Complexity and volume are most pronounced through large enterprises.
Below mentioned are some major restraints and their influence on the India IT Services Market dynamics:
| Restraints | Primary Segments Affected | What this Means (Evidence) |
| Skill Supply-Demand Mismatch | All segments | Shortages in cloud, cybersecurity, and AI engineering increase delivery costs and extend ramp-up time. |
| Pricing Pressure and Vendor Consolidation | Managed services, Professional services | Outcome-based and fixed-price models compress margins and favor scale players. |
| Data Residency and Regulatory Complexity | BFSI, Government and defense | Compliance constraints shape architecture choices and prolong deal cycles. |
| Legacy Integration Risks | Operations and Support, Manufacturing | Complex brownfield estates raise transformation risk and require phased execution. |
| IP/Privacy Concerns in AI | Healthcare, Media and entertainment | Controls for model governance and data protection add overhead to AI programs. |
The India IT Services Industry is grappling with key challenges including escalating talent costs for niche digital and AI skills, lengthy decision-making cycles for large transformation programs, and increasing complexity of multi-cloud management. Vendor consolidation by global enterprises has intensified price competition, while performance-related data privacy and AI compliance regulations increase regulatory pressures. To continue sustaining profitability, firms must create differentiated IPs, focus on smarter automation, and reusable industry-specific solutions while improving delivery efficiency to stay competitive in securing long-term strategic contracts.
Several significant trends are impacting India IT Services Industry:
Some of the notable investment opportunities are:
Below is the list of prominent companies leading in the India IT Services Market Share:
| Company Name | Tata Consultancy Services (TCS) |
| Established Year | 1968 |
| Headquarters | Mumbai, India |
| Official Website | Click Here |
TCS provides end-to-end IT services spanning consulting, cloud, analytics, AI, and managed services, with strong industry solutions across BFSI, retail, and manufacturing.
| Company Name | Infosys Limited |
| Established Year | 1981 |
| Headquarters | Bengaluru, India |
| Official Website | Click Here |
Infosys offers digital transformation, cloud, cybersecurity, and engineering services, leveraging platforms like Infosys Cobalt and Topaz to accelerate value.
| Company Name | Wipro Limited |
| Established Year | 1945 |
| Headquarters | Bengaluru, India |
| Official Website | Click Here |
Wipro delivers consulting, applications, cloud, and business process services with a focus on sustainability, cybersecurity, and industry-specific solutions.
| Company Name | HCLTech |
| Established Year | 1991 |
| Headquarters | Noida, India |
| Official Website | Click Here |
HCLTech specializes in cloud, engineering, and digital operations with strong capabilities in product engineering and platform-led managed services.
| Company Name | Tech Mahindra |
| Established Year | 1986 |
| Headquarters | Pune, India |
| Official Website | Click Here |
Tech Mahindra focuses on 5G, network services, customer experience transformation, and cloud-led modernization for telecom and enterprise clients.
According to Indian Government data, The Government of India is enabling sector growth through Digital India and IndiaStack (Aadhaar, UPI, DigiLocker) for scalable digital public infrastructure; MeitY’s MeghRaj (GI Cloud) and National Open Digital Ecosystems for interoperable digital services; the Data Protection and privacy compliance regime driving secure-by-design solutions; Production Linked Incentive (PLI) for IT hardware supporting local infrastructure; and PM Gati Shakti improving logistics connectivity for IT parks and delivery hubs. These initiatives facilitate secure digital transactions, e-governance, and scalable cloud adoption across industries.
India IT Services Industry will continue to expand through AI-integrated delivery models, platform-based managed services, and broader industry cloud adoption. Strengthening alliances with hyperscalers, independent software vendors, and cybersecurity partners will drive faster innovation cycles. Enhanced talent development, automation-first execution, and reusable intellectual property will improve profitability and service speed. Emerging opportunities in sovereign cloud infrastructure, compliant data management, and 5G edge computing will open new growth avenues across regulated industries and latency-critical digital use cases nationwide.
The report offers a comprehensive study of the subsequent market segments and their leading categories.
According to Ritika Kalra, Senior Research Analyst, 6Wresearch, BFSI is projected to dominate the India IT Services Market Share due to sustained core modernization, digital onboarding, risk and compliance needs, and 24x7 secure operations. High-value programs in core banking, payments, and analytics sustain leadership over other verticals.
Operations and Support leads as enterprises expand managed services, SRE/AIOps, and end-user support for hybrid work. Standardized SLAs, automation, and observability platforms anchor long-term run engagements and drive predictable outcomes across industries.
Cloud holds the largest share driven by migration of data platforms, ERP, and customer-facing applications to public and hybrid clouds. FinOps-led cost control and security posture management strengthen preference for cloud-first architectures.
Large enterprises dominate owing to complex multi-year transformation roadmaps, stringent compliance needs, and global delivery models. SMEs are rapidly adopting packaged cloud and managed offerings to reduce upfront capex and accelerate digitization.
Managed services lead the market as clients prefer outcome-based, platform-enabled, and automation-first operations across apps, data, networks, and security, ensuring continuous improvement and predictable cost structures.
The report offers a comprehensive study of the subsequent market segments:
| 1 Executive Summary |
| 2 Introduction |
| 2.1 Key Highlights of the Report |
| 2.2 Report Description |
| 2.3 Market Scope & Segmentation |
| 2.4 Research Methodology |
| 2.5 Assumptions |
| 3 India IT Services Market Overview |
| 3.1 India Country Macro Economic Indicators |
| 3.2 India IT Services Market Revenues & Volume, 2021 & 2031F |
| 3.3 India IT Services Market - Industry Life Cycle |
| 3.4 India IT Services Market - Porter's Five Forces |
| 3.5 India IT Services Market Revenues & Volume Share, By Vertical , 2021 & 2031F |
| 3.6 India IT Services Market Revenues & Volume Share, By Business Function, 2021 & 2031F |
| 3.7 India IT Services Market Revenues & Volume Share, By Deployment Mode, 2021 & 2031F |
| 3.8 India IT Services Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
| 3.9 India IT Services Market Revenues & Volume Share, By Service Type, 2021 & 2031F |
| 4 India IT Services Market Dynamics |
| 4.1 Impact Analysis |
| 4.2 Market Drivers |
| 4.2.1 Increasing demand for digital transformation services in India |
| 4.2.2 Growing adoption of cloud computing and software-as-a-service (SaaS) solutions |
| 4.2.3 Government initiatives promoting IT services and digitalization in India |
| 4.3 Market Restraints |
| 4.3.1 Intense competition among IT service providers leading to pricing pressures |
| 4.3.2 Talent shortage and skill gaps in the IT industry in India |
| 4.3.3 Data security and privacy concerns impacting IT service adoption |
| 5 India IT Services Market Trends |
| 6 India IT Services Market, By Types |
| 6.1 India IT Services Market, By Vertical |
| 6.1.1 Overview and Analysis |
| 6.1.2 India IT Services Market Revenues & Volume, By Vertical , 2021 - 2031F |
| 6.1.3 India IT Services Market Revenues & Volume, By Government and defense, 2021 - 2031F |
| 6.1.4 India IT Services Market Revenues & Volume, By Banking, Financial Services, and Insurance (BFSI), 2021 - 2031F |
| 6.1.5 India IT Services Market Revenues & Volume, By Healthcare, 2021 - 2031F |
| 6.1.6 India IT Services Market Revenues & Volume, By Media and entertainment, 2021 - 2031F |
| 6.1.7 India IT Services Market Revenues & Volume, By Consumer goods and retail, 2021 - 2031F |
| 6.1.8 India IT Services Market Revenues & Volume, By IT and telecom, 2021 - 2031F |
| 6.2 India IT Services Market, By Business Function |
| 6.2.1 Overview and Analysis |
| 6.2.2 India IT Services Market Revenues & Volume, By Human Resources, 2021 - 2031F |
| 6.2.3 India IT Services Market Revenues & Volume, By Finance and Accounting, 2021 - 2031F |
| 6.2.4 India IT Services Market Revenues & Volume, By Sales and Marketing, 2021 - 2031F |
| 6.2.5 India IT Services Market Revenues & Volume, By Supply Chain Management, 2021 - 2031F |
| 6.2.6 India IT Services Market Revenues & Volume, By Operations and Support, 2021 - 2031F |
| 6.2.7 India IT Services Market Revenues & Volume, By Manufacturing, 2021 - 2031F |
| 6.3 India IT Services Market, By Deployment Mode |
| 6.3.1 Overview and Analysis |
| 6.3.2 India IT Services Market Revenues & Volume, By On-premises, 2021 - 2031F |
| 6.3.3 India IT Services Market Revenues & Volume, By Cloud, 2021 - 2031F |
| 6.4 India IT Services Market, By Organization Size |
| 6.4.1 Overview and Analysis |
| 6.4.2 India IT Services Market Revenues & Volume, By Large enterprises, 2021 - 2031F |
| 6.4.3 India IT Services Market Revenues & Volume, By Small and Medium Enterprises (SMEs), 2021 - 2031F |
| 6.5 India IT Services Market, By Service Type |
| 6.5.1 Overview and Analysis |
| 6.5.2 India IT Services Market Revenues & Volume, By Professional services, 2021 - 2031F |
| 6.5.3 India IT Services Market Revenues & Volume, By Managed services, 2021 - 2031F |
| 6.5.4 India IT Services Market Revenues & Volume, By Telecom services, 2021 - 2031F |
| 7 India IT Services Market Import-Export Trade Statistics |
| 7.1 India IT Services Market Export to Major Countries |
| 7.2 India IT Services Market Imports from Major Countries |
| 8 India IT Services Market Key Performance Indicators |
| 8.1 Number of new technology partnerships forged by IT service providers |
| 8.2 Percentage of revenue derived from emerging technologies (e.g., AI, IoT, blockchain) |
| 8.3 Rate of successful implementation and delivery of IT projects |
| 8.4 Customer satisfaction scores for IT services provided |
| 8.5 Employee retention rates in IT service companies |
| 9 India IT Services Market - Opportunity Assessment |
| 9.1 India IT Services Market Opportunity Assessment, By Vertical , 2021 & 2031F |
| 9.2 India IT Services Market Opportunity Assessment, By Business Function, 2021 & 2031F |
| 9.3 India IT Services Market Opportunity Assessment, By Deployment Mode, 2021 & 2031F |
| 9.4 India IT Services Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
| 9.5 India IT Services Market Opportunity Assessment, By Service Type, 2021 & 2031F |
| 10 India IT Services Market - Competitive Landscape |
| 10.1 India IT Services Market Revenue Share, By Companies, 2024 |
| 10.2 India IT Services Market Competitive Benchmarking, By Operating and Technical Parameters |
| 11 Company Profiles |
| 12 Recommendations |
| 13 Disclaimer |