| Product Code: ETC6191390 | Publication Date: Sep 2024 | Updated Date: Aug 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Sumit Sagar | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
The Australia Social Listening Market comprises platforms that monitor and analyze online conversations across social media, forums, and review sites. Businesses use social listening to gauge brand sentiment, track competitor activity, and identify trends. The rise of digital marketing and customer experience management fuels demand. Advanced AI and natural language processing technologies enhance market capabilities.
The social listening market in Australia is expanding as brands prioritize real-time monitoring of customer sentiment across social platforms. Advanced AI and natural language processing tools enable deeper insights into consumer behavior, trends, and competitive analysis. There is a growing emphasis on crisis management, brand reputation monitoring, and influencer identification through social listening solutions.
Social Listening tools face challenges with managing vast volumes of unstructured data from multiple social platforms. Accurately interpreting sentiment and context remains difficult due to language nuances and slang. Privacy regulations restrict access to some data, and rapid shifts in social media trends require constant algorithm updates to remain relevant.
The Australian social listening market is growing with businesses seeking to monitor brand reputation, consumer sentiment, and competitor activity across social media. Investment opportunities lie in developing sophisticated AI-powered platforms that offer real-time insights, predictive analytics, and multilingual capabilities. Expanding services to small and medium enterprises (SMEs) and niche industries can widen market reach. Integration with marketing automation tools adds further value.
The social listening market is shaped by privacy laws such as the Privacy Act and the Australian Communications and Media Authority (ACMA) guidelines. These policies regulate data collection from social platforms, emphasizing consent and transparency. The government also encourages responsible use of social data analytics to enhance public services and law enforcement without infringing on individual rights.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Australia Social Listening Market Overview |
3.1 Australia Country Macro Economic Indicators |
3.2 Australia Social Listening Market Revenues & Volume, 2021 & 2031F |
3.3 Australia Social Listening Market - Industry Life Cycle |
3.4 Australia Social Listening Market - Porter's Five Forces |
3.5 Australia Social Listening Market Revenues & Volume Share, By Industry Vertical, 2021 & 2031F |
4 Australia Social Listening Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing adoption of social media platforms in Australia |
4.2.2 Growing awareness among businesses about the importance of social listening for customer insights |
4.2.3 Rise in digital marketing spending by companies in Australia |
4.3 Market Restraints |
4.3.1 Privacy concerns and regulations impacting social listening practices |
4.3.2 Lack of skilled professionals in the field of social listening in Australia |
5 Australia Social Listening Market Trends |
6 Australia Social Listening Market, By Types |
6.1 Australia Social Listening Market, By Industry Vertical |
6.1.1 Overview and Analysis |
6.1.2 Australia Social Listening Market Revenues & Volume, By Industry Vertical, 2021- 2031F |
6.1.3 Australia Social Listening Market Revenues & Volume, By BFSI, 2021- 2031F |
6.1.4 Australia Social Listening Market Revenues & Volume, By Retail & E-commerce, 2021- 2031F |
6.1.5 Australia Social Listening Market Revenues & Volume, By IT & Telecom, 2021- 2031F |
6.1.6 Australia Social Listening Market Revenues & Volume, By Media & Entertainment, 2021- 2031F |
6.1.7 Australia Social Listening Market Revenues & Volume, By Other Industry Verticals (Education, Travel & Hospitality, Healthcare etc.), 2021- 2031F |
7 Australia Social Listening Market Import-Export Trade Statistics |
7.1 Australia Social Listening Market Export to Major Countries |
7.2 Australia Social Listening Market Imports from Major Countries |
8 Australia Social Listening Market Key Performance Indicators |
8.1 Sentiment analysis accuracy rate |
8.2 Number of social media mentions tracked per month |
8.3 Customer response time based on insights gathered from social listening |
8.4 Percentage increase in social listening tools usage by businesses |
8.5 Rate of customer retention attributed to insights from social listening |
9 Australia Social Listening Market - Opportunity Assessment |
9.1 Australia Social Listening Market Opportunity Assessment, By Industry Vertical, 2021 & 2031F |
10 Australia Social Listening Market - Competitive Landscape |
10.1 Australia Social Listening Market Revenue Share, By Companies, 2024 |
10.2 Australia Social Listening Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |