| Product Code: ETC4379785 | Publication Date: Jul 2023 | Updated Date: Aug 2025 | Product Type: Report | |
| Publisher: 6Wresearch | Author: Ravi Bhandari | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 |
Application-to-Person (A2P) messaging is a vital element of India communication ecosystem, serving as a key channel for businesses to engage with their customers. The A2P messaging market in India is expanding rapidly, driven by the increasing adoption of mobile apps and the need for automated messaging services. Businesses leverage A2P messaging to send alerts, notifications, and transactional messages, making it an integral part of their customer engagement strategies. The market`s growth is also propelled by the ongoing digitalization of services across various sectors.
The India A2P (Application-to-Person) messaging market is expanding due to the increasing reliance on mobile messaging for business communications and customer engagement. A2P messaging facilitates transactional and promotional messages sent by businesses to consumers. It is crucial for sectors like banking, e-commerce, and healthcare, where timely communication and security are paramount. With the rise of mobile apps and the integration of messaging APIs, businesses are leveraging A2P messaging to enhance customer service, conduct marketing campaigns, and deliver authentication codes. The growing digital economy in India and the need for efficient customer communication are driving the growth of the A2P messaging market.
Challenges in the A2P messaging market include combating spam and fraudulent messages, ensuring message delivery and response rates, and dealing with evolving regulations related to messaging services. Monetization and revenue generation also pose challenges.
The A2P (Application-to-Person) messaging market saw growth during the pandemic as businesses relied on messaging for customer engagement and communication. A2P messaging became a crucial tool for disseminating information, supporting e-commerce, and maintaining customer relationships.
In the India A2P (Application-to-Person) Messaging market, key players such as Twilio, Infobip, Route Mobile, and Karix (formerly mGage India) provide essential messaging solutions for businesses and enterprises. Their platforms facilitate communication between applications and end-users, offering a reliable and scalable channel for information dissemination and engagement in the India market.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 India A2P Messaging Market Overview |
3.1 India Country Macro Economic Indicators |
3.2 India A2P Messaging Market Revenues & Volume, 2021 & 2031F |
3.3 India A2P Messaging Market - Industry Life Cycle |
3.4 India A2P Messaging Market - Porter's Five Forces |
3.5 India A2P Messaging Market Revenues & Volume Share, By Component, 2021 & 2031F |
3.6 India A2P Messaging Market Revenues & Volume Share, By Application, 2021 & 2031F |
3.7 India A2P Messaging Market Revenues & Volume Share, By SMS Traffic, 2021 & 2031F |
3.8 India A2P Messaging Market Revenues & Volume Share, By Deployment Mode, 2021 & 2031F |
4 India A2P Messaging Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing adoption of smartphones and internet connectivity in India |
4.2.2 Growing e-commerce industry leading to higher demand for transactional messages |
4.2.3 Rise in digital marketing initiatives by businesses to engage with customers |
4.3 Market Restraints |
4.3.1 Regulatory challenges and compliance issues in the telecommunications sector |
4.3.2 Intense competition among A2P messaging service providers leading to price wars |
5 India A2P Messaging Market Trends |
6 India A2P Messaging Market, By Types |
6.1 India A2P Messaging Market, By Component |
6.1.1 Overview and Analysis |
6.1.2 India A2P Messaging Market Revenues & Volume, By Component, 2021-2031F |
6.1.3 India A2P Messaging Market Revenues & Volume, By Platform , 2021-2031F |
6.1.4 India A2P Messaging Market Revenues & Volume, By A2P Service, 2021-2031F |
6.2 India A2P Messaging Market, By Application |
6.2.1 Overview and Analysis |
6.2.2 India A2P Messaging Market Revenues & Volume, By Authentication Services, 2021-2031F |
6.2.3 India A2P Messaging Market Revenues & Volume, By Promotional and Marketing Services, 2021-2031F |
6.2.4 India A2P Messaging Market Revenues & Volume, By Customer Relationship Management Services, 2021-2031F |
6.2.5 India A2P Messaging Market Revenues & Volume, By Pushed Content Services, 2021-2031F |
6.2.6 India A2P Messaging Market Revenues & Volume, By Interactive Messages, 2021-2031F |
6.2.7 India A2P Messaging Market Revenues & Volume, By Others, 2021-2031F |
6.3 India A2P Messaging Market, By SMS Traffic |
6.3.1 Overview and Analysis |
6.3.2 India A2P Messaging Market Revenues & Volume, By National, 2021-2031F |
6.3.3 India A2P Messaging Market Revenues & Volume, By Multi-Country, 2021-2031F |
6.4 India A2P Messaging Market, By Deployment Mode |
6.4.1 Overview and Analysis |
6.4.2 India A2P Messaging Market Revenues & Volume, By On-premises, 2021-2031F |
6.4.3 India A2P Messaging Market Revenues & Volume, By Cloud, 2021-2031F |
7 India A2P Messaging Market Import-Export Trade Statistics |
7.1 India A2P Messaging Market Export to Major Countries |
7.2 India A2P Messaging Market Imports from Major Countries |
8 India A2P Messaging Market Key Performance Indicators |
8.1 Average revenue per user (ARPU) for A2P messaging services |
8.2 Growth in the number of active A2P messaging users |
8.3 Conversion rates of A2P messages sent to actual transactions |
8.4 Open rates and click-through rates of A2P messages sent by businesses |
9 India A2P Messaging Market - Opportunity Assessment |
9.1 India A2P Messaging Market Opportunity Assessment, By Component, 2021 & 2031F |
9.2 India A2P Messaging Market Opportunity Assessment, By Application, 2021 & 2031F |
9.3 India A2P Messaging Market Opportunity Assessment, By SMS Traffic, 2021 & 2031F |
9.4 India A2P Messaging Market Opportunity Assessment, By Deployment Mode, 2021 & 2031F |
10 India A2P Messaging Market - Competitive Landscape |
10.1 India A2P Messaging Market Revenue Share, By Companies, 2024 |
10.2 India A2P Messaging Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |
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