Product Code: ETC189163 | Publication Date: May 2022 | Updated Date: Aug 2025 | Product Type: Market Research Report | |
Publisher: 6Wresearch | Author: Dhaval Chaurasia | No. of Pages: 60 | No. of Figures: 40 | No. of Tables: 7 |
The online grocery market in Sri Lanka is experiencing significant growth, driven by factors such as increasing internet penetration, changing consumer preferences, and the convenience of online shopping. Key players in the market include established supermarkets offering online delivery services, as well as dedicated online grocery platforms. These platforms offer a wide range of products including fresh produce, packaged foods, and household essentials, catering to the busy urban population as well as those in more remote areas. The market is becoming increasingly competitive, leading to innovations such as mobile apps for easy ordering, express delivery services, and promotions to attract and retain customers. With a growing middle-class population and a shift towards digitalization, the Sri Lanka online grocery market is poised for continued expansion in the coming years.
The Sri Lanka Online Grocery Market is experiencing significant growth due to the increasing penetration of internet and smartphone usage in the country. Consumers are increasingly turning to online grocery shopping for convenience, time-saving benefits, and a wider selection of products. Key trends in the market include the rise of on-demand grocery delivery services, the expansion of e-commerce platforms offering grocery items, and the adoption of contactless delivery options in response to the COVID-19 pandemic. The market is also witnessing a shift towards organic and health-conscious products, as well as a focus on sustainability and eco-friendly packaging. With more players entering the online grocery space and the ongoing digitalization of the retail sector, the market is expected to continue growing rapidly in the coming years.
In the Sri Lanka Online Grocery Market, challenges include limited internet penetration in certain areas, especially rural regions, which hinders online shopping accessibility for a significant portion of the population. Additionally, concerns around payment security and trust in online transactions remain prevalent among consumers, impacting their willingness to make purchases online. Delivery logistics and infrastructure in Sri Lanka also pose challenges, with issues such as traffic congestion and lack of efficient last-mile delivery services affecting the timely and reliable delivery of online grocery orders. Furthermore, competition in the online grocery market is intensifying, with both local and international players vying for market share, leading to pricing pressures and the need for innovative strategies to differentiate offerings and attract and retain customers.
The Sri Lanka online grocery market presents promising investment opportunities due to rapid digital adoption, increasing internet penetration, and changing consumer preferences. With the convenience of online shopping becoming more prevalent, there is a growing demand for online grocery services in Sri Lanka. Investors can consider opportunities in developing user-friendly e-commerce platforms, investing in last-mile delivery logistics solutions, and partnering with local grocery stores to expand their online presence. Additionally, investing in technology to enhance customer experience, optimize supply chain management, and ensure timely deliveries could provide a competitive edge in this evolving market. Overall, the Sri Lanka online grocery market offers potential for growth and innovation, making it an attractive sector for investment.
The Sri Lankan government has implemented policies to regulate the online grocery market, aiming to ensure consumer protection, fair competition, and compliance with tax regulations. The government requires online grocery platforms to obtain necessary licenses and adhere to quality standards for products sold. Additionally, regulations are in place to safeguard customer data privacy and ensure secure online transactions. The government also monitors pricing practices to prevent price gouging and unfair practices in the online grocery sector. These policies are designed to promote a transparent and efficient online grocery market in Sri Lanka while protecting the interests of consumers and fostering a competitive business environment.
The future outlook for the Sri Lanka Online Grocery Market appears promising, driven by increasing internet penetration, rising consumer demand for convenience, and the growing trend of digitalization. The market is expected to witness significant growth as more consumers opt for the convenience of ordering groceries online, particularly in urban areas. Factors such as busy lifestyles, the impact of the COVID-19 pandemic, and the availability of a wide range of products online are contributing to the market`s expansion. E-commerce platforms and grocery delivery services are likely to continue innovating to enhance customer experience, offering features such as same-day delivery and personalized recommendations. Overall, the Sri Lanka Online Grocery Market is poised for continued growth and is expected to attract more players and investments in the coming years.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Sri Lanka Online Grocery Market Overview |
3.1 Sri Lanka Country Macro Economic Indicators |
3.2 Sri Lanka Online Grocery Market Revenues & Volume, 2021 & 2031F |
3.3 Sri Lanka Online Grocery Market - Industry Life Cycle |
3.4 Sri Lanka Online Grocery Market - Porter's Five Forces |
3.5 Sri Lanka Online Grocery Market Revenues & Volume Share, By Product Type, 2021 & 2031F |
3.6 Sri Lanka Online Grocery Market Revenues & Volume Share, By Platform, 2021 & 2031F |
4 Sri Lanka Online Grocery Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing internet penetration and smartphone usage in Sri Lanka |
4.2.2 Growing demand for convenience and time-saving solutions |
4.2.3 Changing consumer lifestyles and preferences towards online shopping |
4.3 Market Restraints |
4.3.1 Limited awareness and trust in online grocery shopping among certain segments of the population |
4.3.2 Poor logistics infrastructure in certain regions impacting delivery efficiency |
5 Sri Lanka Online Grocery Market Trends |
6 Sri Lanka Online Grocery Market, By Types |
6.1 Sri Lanka Online Grocery Market, By Product Type |
6.1.1 Overview and Analysis |
6.1.2 Sri Lanka Online Grocery Market Revenues & Volume, By Product Type, 2021 - 2031F |
6.1.3 Sri Lanka Online Grocery Market Revenues & Volume, By Food Grains, 2021 - 2031F |
6.1.4 Sri Lanka Online Grocery Market Revenues & Volume, By Bread, Bakery and Dairy Products, 2021 - 2031F |
6.1.5 Sri Lanka Online Grocery Market Revenues & Volume, By Fruits and Vegetables, 2021 - 2031F |
6.1.6 Sri Lanka Online Grocery Market Revenues & Volume, By Personal Care, 2021 - 2031F |
6.1.7 Sri Lanka Online Grocery Market Revenues & Volume, By Dry and Baking Products, 2021 - 2031F |
6.1.8 Sri Lanka Online Grocery Market Revenues & Volume, By Household Products, 2021 - 2031F |
6.1.9 Sri Lanka Online Grocery Market Revenues & Volume, By Others, 2021 - 2031F |
6.1.10 Sri Lanka Online Grocery Market Revenues & Volume, By Others, 2021 - 2031F |
6.2 Sri Lanka Online Grocery Market, By Platform |
6.2.1 Overview and Analysis |
6.2.2 Sri Lanka Online Grocery Market Revenues & Volume, By App-based, 2021 - 2031F |
6.2.3 Sri Lanka Online Grocery Market Revenues & Volume, By Web-based, 2021 - 2031F |
7 Sri Lanka Online Grocery Market Import-Export Trade Statistics |
7.1 Sri Lanka Online Grocery Market Export to Major Countries |
7.2 Sri Lanka Online Grocery Market Imports from Major Countries |
8 Sri Lanka Online Grocery Market Key Performance Indicators |
8.1 Customer retention rate |
8.2 Average order value |
8.3 Number of new customer acquisitions |
8.4 Website/app traffic and user engagement |
8.5 Customer satisfaction scores |
9 Sri Lanka Online Grocery Market - Opportunity Assessment |
9.1 Sri Lanka Online Grocery Market Opportunity Assessment, By Product Type, 2021 & 2031F |
9.2 Sri Lanka Online Grocery Market Opportunity Assessment, By Platform, 2021 & 2031F |
10 Sri Lanka Online Grocery Market - Competitive Landscape |
10.1 Sri Lanka Online Grocery Market Revenue Share, By Companies, 2024 |
10.2 Sri Lanka Online Grocery Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |