Market Forecast By Component (Solutions, Services And Managed Services), By Vertical (BFSI, Healthcare, Retail, Government, Telecommunication, Utilities And Others), By Technology (Natural Language Processing, Machine & Deep Learning, Virtual Agents, Min Bots & RPA, Computer Vision And Others) And By Regions (North America, Europe, Asia Pacific, Latin America, Middle East And Africa) And Competitive Landscape
Product Code: ETC037288 | Publication Date: Dec 2020 | Updated Date: May 2025 | Product Type: Report | |
Publisher: 6Wresearch | No. of Pages: 300 | No. of Figures: 90 | No. of Tables: 30 | |
As per 6Wresearch, the
Report Name | Intelligent automation Market |
Forecast Period | 2025-2031 |
Market Size | USD 45.2 billion by 2031 |
CAGR | 17.3% |
Growing Sector | Financial services, Healthcare, and Manufacturing |
The Intelligent automation Market report thoroughly covers the market By Component, By Vertical, By Technology, and By Regions. The market report provides an unbiased and detailed analysis of the ongoing market trends, opportunities/high growth areas, and market drivers which would help the stakeholders to devise and align their market strategies according to the current and future market dynamics.
The Intelligent Automation Market is experiencing astronomic growth, as a result of rapid technological advances in artificial intelligence (AI) and machine learning (ML). This market is revolutionizing industries because businesses can automize complex processes, make them efficient and have low operation costs. Views in BFSI, healthcare and government are using intelligent automation to provide personalized services and enhanced customer engagement. Besides, rise in the need to make data-driven decisions and optimization of process is driving demand in this market. Adoption of such technologies as RPA and natural language processing is helping businesses in agility and scalability. The merging with cloud platforms and IoT devices continues to improve the potential of this market, making it one of the main drivers of digital transformation.
According to 6Wresearch, the Intelligent Automation Market size is expected to grow at a significant CAGR of 17.3% during the forecast period 2025-2031. What drives the growth of the Intelligent Automation Market is a few pivotal factors. The rapid adoption of artificial intelligence and machine learning technologies has helped businesses automize routine work and make predictive analysis, increasing efficiency in all industries. Further, increased focus on enhancing customer experience with personalized interactions as well as real time analysis of the data greatly enhances adoption. Application areas such as healthcare use automation to increase the level of diagnostic accuracy; the banking and financial sector uses it for fraud detection and risks management. The enabling regulatory environment that drives digital transformation and constant investments in IT infrastructure reinforce growth. The broad availability of AI based solutions and their compatibility with traditional and modern systems stimulate the Intelligent Automation growth.
Notwithstanding its promising growth, Intelligent Automation Market faces several challenges. High implementation costs and lack of skilled human resource constitutes the major barriers for SMEs. In addition, issues of data privacy and strict rules of compliance restrict using automated solutions, especially in healthcare and banking spheres, where sensitive information is used. Legacy systems integration complexities also jeopardize easy adoption. In addition, the individuals’ fear of losing their jobs in terms of automation, generates resistance at later levels of organizations. It is imperative to deal with these challenges on a proactive basis through upskilling workforce and an improved regulatory environment to secure sustainable growth of Intelligent Automation.
The Intelligent Automation Market growth is marked by key emerging trends making it more dynamic. One significant trend is the deployment of AI-powered chatbots and virtual agents that enhance customer support services by providing faster and more efficient responses. Businesses are also adopting advanced data analytics via machine learning to gain actionable insights, optimize processes, and predict market demands. Another trend is the integration of automation solutions with digital platforms to improve supply chain management and resource allocation. Additionally, there is a growing emphasis on omnichannel customer experiences, where companies are linking physical and digital touchpoints, such as mobile apps, online portals, and in-store kiosks, to provide seamless services. These innovations are paving the path for an automation-driven future.
The Intelligent Automation Industry is a promising market for investments with its fast-increasing rate and diverse applications. There is a lot of potential for investors in e-Commerce and retail services that are developing an ever-bigger dependence on automated solutions. Deployment in AI-based logistics and RPA-enabled supply chain process is catching up among the stakeholders interested in optimizing operational performance. The other profitable area is healthcare, where automation helps in diagnostics and treatments workflows. Companies that are keen on creating cloud-based automation systems, natural language processing, and sophisticated virtual assistants are turning into attractive objects of venture capital’s interest. Also, an investment in training and capacity-building program to cushion against the shortage of skilled personnel can open new windows of new opportunities.
Prominent companies leading the Intelligent Automation Market include UiPath, Automation Anywhere, and Blue Prism. UiPath offers a robust platform for robotic process automation, enabling businesses to scale their digital operations seamlessly. Automation Anywhere specializes in intelligent automation solutions, focusing on advanced analytics and AI integration. Blue Prism, on the other hand, stands out with its cloud-based automation capabilities and a wide range of customizable solutions. These key players are constantly innovating their product portfolios to meet the evolving demands of industries and maintain their competitive edge in the global market.
The governments in the world are introducing policies that foster the development of the intelligent automation system. Polities such as the AI Act by European Union intend to develop ethical guidelines for implementing AI and automation technologies. The United States, on the other hand, advocates for AI using National AI initiatives that emphasize on integration, research, and development. India’s National Strategy on Artificial Intelligence – also suggests adoption of intelligent automation to address industry problems. Such regulatory measures will guarantee safe and ethical growth of automation solutions with the compliance, security of data and employee training essential for long-term growth in the field.
The Intelligent Automation industry is expected to indicate tremendous growth soon, as more uptake takes place in various fields. The synergy of automation technologies with new trends, such as edge computing, blockchain, IoT, etc., is set to create new horizons of innovation. Companies will continue to rely more on improved AI algorithms and cognitive automation to allow real-time data processing and decision-making. In addition, as consciousness of sustainability is increasing, automation will be critical in energy optimization and waste reduction. Companies that will focus on implementing customized automation and user-friendly digital interfaces will have an edge to thrive in the upcoming challenges and opportunities of the world of global business environments, for sustainable growth.
The report offers a comprehensive study of the subsequent market segments and their leading categories.
According to Ayushi, Senior Research Analyst, 6Wresearch, Solutions continue to dominate the Intelligent Automation Market share, offering businesses scalable and customizable tools to address their unique needs. These solutions often incorporate cutting-edge technologies, enabling seamless integration into existing workflows. Services and managed services, however, are seeing significant growth due to the rising demand for expertise in implementation and ongoing support.
The BFSI sector remains the leading vertical in the adoption of intelligent automation. Delivering enhanced customer experiences, streamlining operations, and ensuring compliance are some of the key drivers contributing to its dominance. Other verticals, such as healthcare and retail, are also rapidly increasing their adoption, fuelled by the need for operational improvement and customer-centric approaches.
Robotic Process Automation (RPA) and Machine & Deep Learning lead the technological innovations in the market, providing groundbreaking solutions to automate repetitive tasks and derive insights from complex datasets. Natural Language Processing (NLP) and Virtual Agents are also gaining momentum, particularly in customer service and support applications.
North America continues to dominate the intelligent automation landscape, backed by strong digital infrastructure, extensive technological investments, and proactive adoption across industries. However, Asia Pacific is emerging as a high-growth region, with increasing investments in automation technologies and substantial progress in industrial digitization.
The report offers a comprehensive study of the subsequent market segments
1. Executive Summary |
2. Introduction |
2.1. Report Description |
2.2. Key Highlights |
2.3. Market Scope & Segmentation |
2.4. Research Methodology |
2.5. Assumptions |
3. Global Intelligent Automation Market Overview |
3.1. Global Intelligent Automation Market Revenues, 2021-2031F |
3.2. Global Intelligent Automation Market Revenue Share, By Components, 2021 & 2031F |
3.3. Global Intelligent Automation Market Revenue Share, By Technology, 2021 & 2031F |
3.4. Global Intelligent Automation Market Revenue Share, By Vertical, 2021 & 2031F |
3.5. Global Intelligent Automation Market Revenue Share, By Regions, 2021 & 2031F |
3.6. Global Intelligent Automation Market Industry Life Cycle |
3.7. Global Intelligent Automation Market- Porter’s Five Forces |
4. Global Intelligent Automation Market Dynamics |
4.1. Impact Analysis |
4.2. Market Drivers |
4.3. Market Restraints |
5. Global Intelligent Automation Market Trends |
6. Global Intelligent Automation Market Overview, By Components |
6.1. Global Intelligent Automation Market Revenues, By Solutions, 2021-2031F |
6.2. Global Intelligent Automation Market Revenues, By Services, 2021-2031F |
6.3. Global Intelligent Automation Market Revenues, By Managed Services, 2021-2031F |
7. Global Intelligent Automation Market Overview, By Technology |
7.1. Global Intelligent Automation Market Revenues, By Natural Language Processing, 2021-2031F |
7.2. Global Intelligent Automation Market Revenues, By Machine & Deep Learning, 2021-2031F |
7.2. Global Intelligent Automation Market Revenues, By Virtual Agents, 2021-2031F |
7.2. Global Intelligent Automation Market Revenues, By Mini Bots & RPA, 2021-2031F |
7.2. Global Intelligent Automation Market Revenues, By Computer Vision, 2021-2031F |
7.2. Global Intelligent Automation Market Revenues, By Others, 2021-2031F |
8. Global Intelligent Automation Market Overview, By Vertical |
8.1. Global Intelligent Automation Market Revenues, By BFSI, 2021-2031F |
8.2. Global Intelligent Automation Market Revenues, By Retail, 2021-2031F |
8.3. Global Intelligent Automation Market Revenues, By Government, 2021-2031F |
8.4. Global Intelligent Automation Market Revenues, By Healthcare, 2021-2031F |
8.5. Global Intelligent Automation Market Revenues, By Telecommunication, 2021-2031F |
8.6. Global Intelligent Automation Market Revenues, By Utilities, 2021-2031F |
8.7. Global Intelligent Automation Market Revenues, By Others, 2021-2031F |
9. Asia Pacific Intelligent Automation Market Overview |
9.1. Asia Pacific Intelligent Automation Market Revenues, 2021-2031F |
9.2. Asia Pacific Intelligent Automation Market Revenue Share, By Components, 2021 & 2031F |
9.3. Asia Pacific Intelligent Automation Market Revenue Share, By Technology, 2021 & 2031F |
9.4. Asia Pacific Intelligent Automation Market Revenue Share, By Vertical, 2021 & 2031F |
9.5. Asia Pacific Intelligent Automation Market Revenue Share, By Countries, 2021 & 2031F |
10. North America Intelligent Automation Market Overview |
10.1. North America Intelligent Automation Market Revenues, 2021-2031F |
10.2. North America Intelligent Automation Market Revenue Share, By Components, 2021 & 2031F |
10.3. North America Intelligent Automation Market Revenue Share, By Technology, 2021 & 2031F |
10.4. North America Intelligent Automation Market Revenue Share, By Vertical, 2021 & 2031F |
10.5. North America Intelligent Automation Market Revenue Share, By Countries, 2021 & 2031F |
11. Latin America Intelligent Automation Market Overview |
11.1. Latin America Intelligent Automation Market Revenues, 2021-2031F |
11.2. Latin America Intelligent Automation Market Revenue Share, By Components, 2021 & 2031F |
11.3. Latin America Intelligent Automation Market Revenue Share, By Technology, 2021 & 2031F |
11.4. Latin America Intelligent Automation Market Revenue Share, By Vertical, 2021 & 2031F |
11.5. Latin America Intelligent Automation Market Revenue Share, By Countries, 2021 & 2031F |
12. Europe Intelligent Automation Market Overview |
12.1. Europe Intelligent Automation Market Revenues, 2021-2031F |
12.2. Europe Intelligent Automation Market Revenue Share, By Components, 2021 & 2031F |
12.3. Europe Intelligent Automation Market Revenue Share, By Technology, 2021 & 2031F |
12.4. Europe Intelligent Automation Market Revenue Share, By Vertical, 2021 & 2031F |
12.5. Europe Intelligent Automation Market Revenue Share, By Countries, 2021 & 2031F |
13. Middle East Intelligent Automation Market Overview |
13.1. Middle East Intelligent Automation Market Revenues, 2021-2031F |
13.2. Middle East Intelligent Automation Market Revenue Share, By Components, 2021 & 2031F |
13.3. Middle East Intelligent Automation Market Revenue Share, By Technology, 2021 & 2031F |
13.4. Middle East Intelligent Automation Market Revenue Share, By Vertical, 2021 & 2031F |
13.5. Middle East Intelligent Automation Market Revenue Share, By Countries, 2021 & 2031F |
14. Africa Intelligent Automation Market Overview |
14.1. Africa Intelligent Automation Market Revenues, 2021-2031F |
14.2. Africa Intelligent Automation Market Revenue Share, By Components, 2021 & 2031F |
14.3. Africa Intelligent Automation Market Revenue Share, By Technology, 2021 & 2031F |
14.4. Africa Intelligent Automation Market Revenue Share, By Vertical, 2021 & 2031F |
14.5. Africa Intelligent Automation Market Revenue Share, By Countries, 2021 & 2031F |
15. Global Intelligent Automation Market Competitive Landscape |
15.1. Global Intelligent Automation Market, By Companies, 2024 |
15.2. Asia Pacific Intelligent Automation Market, By Companies, 2024 |
15.3. North America Intelligent Automation Market, By Companies, 2024 |
15.4. Latin America Intelligent Automation Market, By Companies, 2024 |
15.5. Europe Intelligent Automation Market, By Companies, 2024 |
15.7. Middle East Intelligent Automation Market, By Companies, 2024 |
15.8. Africa Intelligent Automation Market, By Companies, 2024 |
16. Company Profiles |
17. Key Strategic Recommendations |