| Product Code: ETC4417345 | Publication Date: Jul 2023 | Updated Date: Aug 2025 | Product Type: Report | |
| Publisher: 6Wresearch | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 | |
Warranty management is crucial for after-sales services, and businesses in India are focusing on improving customer satisfaction by enhancing warranty tracking and management. The market for warranty management systems is expanding, especially in the automotive and electronics sectors.
The India Warranty Management System Market is growing due to the increasing focus on customer satisfaction and after-sales service. Businesses in India are recognizing that effective warranty management not only reduces costs but also enhances customer loyalty. Warranty management systems are essential tools for tracking, administering, and optimizing warranty-related processes and claims.
The warranty management system market in India faces challenges related to product complexity, warranty fraud, and customer expectations. Managing warranties for increasingly complex products can be a logistical and technical challenge. Detecting and preventing warranty fraud, where customers or service providers manipulate warranty claims, is essential to protect businesses` bottom lines. Meeting customer expectations for prompt and hassle-free warranty service is also a significant challenge.
The warranty management system market in India faced challenges due to disruptions in the supply chain and the servicing of products during lockdowns. However, businesses recognized the importance of providing efficient warranty services to maintain customer satisfaction, leading to investments in digital warranty management solutions.
The warranty management system market in India is witnessing significant growth, propelled by the emphasis on enhancing customer satisfaction and optimizing after-sales service processes. Key players in this market, including Oracle, PTC, and Tavant Technologies, play a pivotal role in providing comprehensive warranty management solutions that help businesses streamline warranty claims, track product performance, and improve overall service efficiency. These key players leverage advanced technologies such as artificial intelligence and analytics to enhance predictive maintenance capabilities and minimize warranty-related costs. Their contributions are instrumental in shaping the after-sales service landscape in India, providing businesses with the tools they need to deliver a seamless and reliable customer experience.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 India Warranty Management System Market Overview |
3.1 India Country Macro Economic Indicators |
3.2 India Warranty Management System Market Revenues & Volume, 2021 & 2031F |
3.3 India Warranty Management System Market - Industry Life Cycle |
3.4 India Warranty Management System Market - Porter's Five Forces |
3.5 India Warranty Management System Market Revenues & Volume Share, By Types , 2021 & 2031F |
3.6 India Warranty Management System Market Revenues & Volume Share, By Software, 2021 & 2031F |
3.7 India Warranty Management System Market Revenues & Volume Share, By Deployment , 2021 & 2031F |
3.8 India Warranty Management System Market Revenues & Volume Share, By Service, 2021 & 2031F |
3.9 India Warranty Management System Market Revenues & Volume Share, By Vertical, 2021 & 2031F |
4 India Warranty Management System Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing awareness among businesses about the benefits of warranty management systems |
4.2.2 Growing demand for automation and digitization of warranty processes in India |
4.2.3 Rising focus on enhancing customer experience and satisfaction through efficient warranty management |
4.3 Market Restraints |
4.3.1 High initial investment required for implementing warranty management systems |
4.3.2 Concerns regarding data security and privacy in the digital warranty management system landscape in India |
5 India Warranty Management System Market Trends |
6 India Warranty Management System Market, By Types |
6.1 India Warranty Management System Market, By Types |
6.1.1 Overview and Analysis |
6.1.2 India Warranty Management System Market Revenues & Volume, By Types , 2021-2031F |
6.1.3 India Warranty Management System Market Revenues & Volume, By Claim & Transaction Management, 2021-2031F |
6.1.4 India Warranty Management System Market Revenues & Volume, By Warranty Analytics, 2021-2031F |
6.1.5 India Warranty Management System Market Revenues & Volume, By Billing & Administration Management, 2021-2031F |
6.1.6 India Warranty Management System Market Revenues & Volume, By Warranty Tracking, 2021-2031F |
6.2 India Warranty Management System Market, By Software |
6.2.1 Overview and Analysis |
6.2.2 India Warranty Management System Market Revenues & Volume, By Claim Management, 2021-2031F |
6.2.3 India Warranty Management System Market Revenues & Volume, By Service Contract, 2021-2031F |
6.2.4 India Warranty Management System Market Revenues & Volume, By Warranty Intelligence, 2021-2031F |
6.2.5 India Warranty Management System Market Revenues & Volume, By Administration Management, 2021-2031F |
6.3 India Warranty Management System Market, By Deployment |
6.3.1 Overview and Analysis |
6.3.2 India Warranty Management System Market Revenues & Volume, By On Premise, 2021-2031F |
6.3.3 India Warranty Management System Market Revenues & Volume, By Cloud, 2021-2031F |
6.4 India Warranty Management System Market, By Service |
6.4.1 Overview and Analysis |
6.4.2 India Warranty Management System Market Revenues & Volume, By Professional Service, 2021-2031F |
6.4.3 India Warranty Management System Market Revenues & Volume, By Deployment & System Integration Service, 2021-2031F |
6.4.4 India Warranty Management System Market Revenues & Volume, By Customization Service, 2021-2031F |
6.5 India Warranty Management System Market, By Vertical |
6.5.1 Overview and Analysis |
6.5.2 India Warranty Management System Market Revenues & Volume, By Manufacturing, 2021-2031F |
6.5.3 India Warranty Management System Market Revenues & Volume, By Automotive, 2021-2031F |
6.5.4 India Warranty Management System Market Revenues & Volume, By Healthcare, 2021-2031F |
6.5.5 India Warranty Management System Market Revenues & Volume, By Supply Chain & Logistics, 2021-2031F |
6.5.6 India Warranty Management System Market Revenues & Volume, By Food & Beverages, 2021-2031F |
6.5.7 India Warranty Management System Market Revenues & Volume, By Others, 2021-2031F |
7 India Warranty Management System Market Import-Export Trade Statistics |
7.1 India Warranty Management System Market Export to Major Countries |
7.2 India Warranty Management System Market Imports from Major Countries |
8 India Warranty Management System Market Key Performance Indicators |
8.1 Average time taken to process warranty claims |
8.2 Percentage increase in customer satisfaction scores post-implementation of warranty management system |
8.3 Reduction in warranty claim processing errors |
8.4 Percentage of warranty claims resolved within SLA timelines |
8.5 Increase in repeat customers after the implementation of an efficient warranty management system |
9 India Warranty Management System Market - Opportunity Assessment |
9.1 India Warranty Management System Market Opportunity Assessment, By Types , 2021 & 2031F |
9.2 India Warranty Management System Market Opportunity Assessment, By Software, 2021 & 2031F |
9.3 India Warranty Management System Market Opportunity Assessment, By Deployment , 2021 & 2031F |
9.4 India Warranty Management System Market Opportunity Assessment, By Service, 2021 & 2031F |
9.5 India Warranty Management System Market Opportunity Assessment, By Vertical, 2021 & 2031F |
10 India Warranty Management System Market - Competitive Landscape |
10.1 India Warranty Management System Market Revenue Share, By Companies, 2024 |
10.2 India Warranty Management System Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |