| Product Code: ETC4426885 | Publication Date: Jul 2023 | Updated Date: Aug 2025 | Product Type: Report | |
| Publisher: 6Wresearch | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 | |
Web Real-Time Communication (WebRTC) is revolutionizing communication in India by enabling voice and video calls through web browsers. This technology is being adopted in various sectors, including customer support, healthcare, and education, offering real-time, browser-based communication solutions.
The web real-time communication (WebRTC) market in India is experiencing significant growth due to the demand for seamless and secure communication solutions. WebRTC enables real-time audio and video communication directly through web browsers, making it invaluable for remote collaboration, customer support, and online education. The COVID-19 pandemic accelerated the adoption of WebRTC for virtual meetings and telehealth services, further propelling the market. The growing number of internet users and the need for efficient customer engagement are also driving forces.
Managing a diverse and growing number of IoT devices is a significant challenge in this market. Ensuring the security and reliability of IoT device management solutions is crucial to prevent vulnerabilities and potential attacks. Scalability and compatibility with various IoT devices and platforms can also be complex to achieve. Data privacy concerns related to device management must be addressed, and compliance with regulations adds another layer of complexity.
The COVID-19 pandemic has significantly accelerated the adoption of web real-time communication tools. With remote work and virtual collaboration becoming the norm, businesses have sought robust solutions for video conferencing, VoIP, and messaging. This has led to a surge in demand for web real-time communication services in India.
The India web real-time communication market is shaped by key players such as Cisco Systems, Twilio, and Agora. These industry leaders offer innovative communication solutions that enable real-time, interactive experiences on the web, spanning from video conferencing to live chat applications. Their advanced communication platforms play a crucial role in enhancing collaboration and connectivity in various sectors, driving the evolution of web-based real-time communication technologies.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 India Web Real-Time Communication Market Overview |
3.1 India Country Macro Economic Indicators |
3.2 India Web Real-Time Communication Market Revenues & Volume, 2021 & 2031F |
3.3 India Web Real-Time Communication Market - Industry Life Cycle |
3.4 India Web Real-Time Communication Market - Porter's Five Forces |
3.5 India Web Real-Time Communication Market Revenues & Volume Share, By Product Type, 2021 & 2031F |
3.6 India Web Real-Time Communication Market Revenues & Volume Share, By Solution, 2021 & 2031F |
3.7 India Web Real-Time Communication Market Revenues & Volume Share, By Service, 2021 & 2031F |
3.8 India Web Real-Time Communication Market Revenues & Volume Share, By Deployment Type, 2021 & 2031F |
3.9 India Web Real-Time Communication Market Revenues & Volume Share, By Vertical, 2021 & 2031F |
4 India Web Real-Time Communication Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing internet penetration and smartphone usage in India |
4.2.2 Growing demand for remote communication solutions due to the COVID-19 pandemic |
4.2.3 Rise of e-commerce and online services leading to higher adoption of real-time communication tools |
4.3 Market Restraints |
4.3.1 Connectivity issues and unreliable internet infrastructure in some parts of India |
4.3.2 Data privacy and security concerns hindering the adoption of web real-time communication solutions |
4.3.3 Limited awareness and understanding of the benefits of real-time communication tools among certain segments of the Indian population |
5 India Web Real-Time Communication Market Trends |
6 India Web Real-Time Communication Market, By Types |
6.1 India Web Real-Time Communication Market, By Product Type |
6.1.1 Overview and Analysis |
6.1.2 India Web Real-Time Communication Market Revenues & Volume, By Product Type, 2021-2031F |
6.1.3 India Web Real-Time Communication Market Revenues & Volume, By Solution, 2021-2031F |
6.1.4 India Web Real-Time Communication Market Revenues & Volume, By Services, 2021-2031F |
6.2 India Web Real-Time Communication Market, By Solution |
6.2.1 Overview and Analysis |
6.2.2 India Web Real-Time Communication Market Revenues & Volume, By Video Calling & Conference, 2021-2031F |
6.2.3 India Web Real-Time Communication Market Revenues & Volume, By Voice Calling & Conference, 2021-2031F |
6.2.4 India Web Real-Time Communication Market Revenues & Volume, By Messaging & File Sharing, 2021-2031F |
6.2.5 India Web Real-Time Communication Market Revenues & Volume, By Others, 2021-2031F |
6.3 India Web Real-Time Communication Market, By Service |
6.3.1 Overview and Analysis |
6.3.2 India Web Real-Time Communication Market Revenues & Volume, By Consulting Services, 2021-2031F |
6.3.3 India Web Real-Time Communication Market Revenues & Volume, By Implementation & Integration Services, 2021-2031F |
6.3.4 India Web Real-Time Communication Market Revenues & Volume, By Others, 2021-2031F |
6.4 India Web Real-Time Communication Market, By Deployment Type |
6.4.1 Overview and Analysis |
6.4.2 India Web Real-Time Communication Market Revenues & Volume, By Cloud, 2021-2031F |
6.4.3 India Web Real-Time Communication Market Revenues & Volume, By On-premise, 2021-2031F |
6.5 India Web Real-Time Communication Market, By Vertical |
6.5.1 Overview and Analysis |
6.5.2 India Web Real-Time Communication Market Revenues & Volume, By IT & Telecom, 2021-2031F |
6.5.3 India Web Real-Time Communication Market Revenues & Volume, By Media & Entertainment, 2021-2031F |
6.5.4 India Web Real-Time Communication Market Revenues & Volume, By BFSI, 2021-2031F |
6.5.5 India Web Real-Time Communication Market Revenues & Volume, By Retail & Consumer Goods, 2021-2031F |
6.5.6 India Web Real-Time Communication Market Revenues & Volume, By Public Sector & Education, 2021-2031F |
6.5.7 India Web Real-Time Communication Market Revenues & Volume, By Healthcare, 2021-2031F |
6.5.8 India Web Real-Time Communication Market Revenues & Volume, By Others, 2021-2031F |
6.5.9 India Web Real-Time Communication Market Revenues & Volume, By Others, 2021-2031F |
7 India Web Real-Time Communication Market Import-Export Trade Statistics |
7.1 India Web Real-Time Communication Market Export to Major Countries |
7.2 India Web Real-Time Communication Market Imports from Major Countries |
8 India Web Real-Time Communication Market Key Performance Indicators |
8.1 Average session duration on web real-time communication platforms |
8.2 Number of active users engaging in real-time communication sessions |
8.3 Rate of customer satisfaction and feedback on web real-time communication services |
9 India Web Real-Time Communication Market - Opportunity Assessment |
9.1 India Web Real-Time Communication Market Opportunity Assessment, By Product Type, 2021 & 2031F |
9.2 India Web Real-Time Communication Market Opportunity Assessment, By Solution, 2021 & 2031F |
9.3 India Web Real-Time Communication Market Opportunity Assessment, By Service, 2021 & 2031F |
9.4 India Web Real-Time Communication Market Opportunity Assessment, By Deployment Type, 2021 & 2031F |
9.5 India Web Real-Time Communication Market Opportunity Assessment, By Vertical, 2021 & 2031F |
10 India Web Real-Time Communication Market - Competitive Landscape |
10.1 India Web Real-Time Communication Market Revenue Share, By Companies, 2024 |
10.2 India Web Real-Time Communication Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |