Product Code: ETC5480723 | Publication Date: Nov 2023 | Updated Date: Apr 2025 | Product Type: Market Research Report | |
Publisher: 6Wresearch | Author: Vasudha | No. of Pages: 60 | No. of Figures: 30 | No. of Tables: 5 |
IT service management (ITSM) is essential for delivering and managing IT services efficiently and effectively. In New Zealand, the cloud ITSM market is witnessing growth as organizations seek to modernize their IT service delivery and support capabilities. Cloud ITSM solutions offer features such as incident management, change management, and service catalog, enabling organizations to streamline IT operations, improve service quality, and enhance user satisfaction.
IT service management (ITSM) is evolving with the adoption of cloud-based solutions in New Zealand. Businesses are leveraging cloud ITSM platforms to automate service delivery, improve operational efficiency, and enhance the user experience. The market is driven by the demand for self-service portals, incident management, change management, and other ITIL-based processes delivered via the cloud.
In the New Zealand Cloud ITSM Market, challenges center around aligning IT service management processes with cloud-based infrastructure and services. Adapting traditional ITSM frameworks to accommodate the dynamic nature of cloud environments while maintaining service quality and compliance poses significant challenges. Additionally, ensuring effective governance and risk management in a cloud-based ITSM landscape requires specialized expertise and tools.
New Zealand Cloud Infrastructure Services market is experiencing robust growth, propelled by government initiatives encouraging cloud adoption and innovation. Policies promoting cloud-first strategies have led businesses to leverage Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings to drive agility and cost efficiency.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 New Zealand Cloud ITSM Market Overview |
3.1 New Zealand Country Macro Economic Indicators |
3.2 New Zealand Cloud ITSM Market Revenues & Volume, 2021 & 2031F |
3.3 New Zealand Cloud ITSM Market - Industry Life Cycle |
3.4 New Zealand Cloud ITSM Market - Porter's Five Forces |
3.5 New Zealand Cloud ITSM Market Revenues & Volume Share, By Components , 2021 & 2031F |
3.6 New Zealand Cloud ITSM Market Revenues & Volume Share, By Vertical , 2021 & 2031F |
3.7 New Zealand Cloud ITSM Market Revenues & Volume Share, By Solutions, 2021 & 2031F |
3.8 New Zealand Cloud ITSM Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
4 New Zealand Cloud ITSM Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.3 Market Restraints |
5 New Zealand Cloud ITSM Market Trends |
6 New Zealand Cloud ITSM Market Segmentations |
6.1 New Zealand Cloud ITSM Market, By Components |
6.1.1 Overview and Analysis |
6.1.2 New Zealand Cloud ITSM Market Revenues & Volume, By Solutions, 2021-2031F |
6.1.3 New Zealand Cloud ITSM Market Revenues & Volume, By Services, 2021-2031F |
6.2 New Zealand Cloud ITSM Market, By Vertical |
6.2.1 Overview and Analysis |
6.2.2 New Zealand Cloud ITSM Market Revenues & Volume, By Banking, Financial Services, and Insurance (BFSI), 2021-2031F |
6.2.3 New Zealand Cloud ITSM Market Revenues & Volume, By Telecommunications, 2021-2031F |
6.2.4 New Zealand Cloud ITSM Market Revenues & Volume, By IT and ITeS, 2021-2031F |
6.2.5 New Zealand Cloud ITSM Market Revenues & Volume, By Government and Public Sector, 2021-2031F |
6.2.6 New Zealand Cloud ITSM Market Revenues & Volume, By Retail and Consumer Goods, 2021-2031F |
6.2.7 New Zealand Cloud ITSM Market Revenues & Volume, By Manufacturing, 2021-2031F |
6.2.8 New Zealand Cloud ITSM Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.2.9 New Zealand Cloud ITSM Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.3 New Zealand Cloud ITSM Market, By Solutions |
6.3.1 Overview and Analysis |
6.3.2 New Zealand Cloud ITSM Market Revenues & Volume, By Service portfolio management, 2021-2031F |
6.3.3 New Zealand Cloud ITSM Market Revenues & Volume, By Configuration and change management, 2021-2031F |
6.3.4 New Zealand Cloud ITSM Market Revenues & Volume, By Service desk software, 2021-2031F |
6.3.5 New Zealand Cloud ITSM Market Revenues & Volume, By Operations and performance management, 2021-2031F |
6.3.6 New Zealand Cloud ITSM Market Revenues & Volume, By Dashboard, reporting, and analytics, 2021-2031F |
6.4 New Zealand Cloud ITSM Market, By Organization Size |
6.4.1 Overview and Analysis |
6.4.2 New Zealand Cloud ITSM Market Revenues & Volume, By Large Enterprises, 2021-2031F |
6.4.3 New Zealand Cloud ITSM Market Revenues & Volume, By Small and Medium-sized Enterprises (SMEs), 2021-2031F |
7 New Zealand Cloud ITSM Market Import-Export Trade Statistics |
7.1 New Zealand Cloud ITSM Market Export to Major Countries |
7.2 New Zealand Cloud ITSM Market Imports from Major Countries |
8 New Zealand Cloud ITSM Market Key Performance Indicators |
9 New Zealand Cloud ITSM Market - Opportunity Assessment |
9.1 New Zealand Cloud ITSM Market Opportunity Assessment, By Components , 2021 & 2031F |
9.2 New Zealand Cloud ITSM Market Opportunity Assessment, By Vertical , 2021 & 2031F |
9.3 New Zealand Cloud ITSM Market Opportunity Assessment, By Solutions, 2021 & 2031F |
9.4 New Zealand Cloud ITSM Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
10 New Zealand Cloud ITSM Market - Competitive Landscape |
10.1 New Zealand Cloud ITSM Market Revenue Share, By Companies, 2024 |
10.2 New Zealand Cloud ITSM Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations | 13 Disclaimer |