| Product Code: ETC10113001 | Publication Date: Sep 2024 | Updated Date: Dec 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Sumit Sagar | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
The import shipments of Zambia`s call control systems, particularly PBX and IP PBX, saw a significant increase in concentration in 2024, with top exporting countries being China, USA, South Africa, Hong Kong, and Israel. The high Herfindahl-Hirschman Index (HHI) in 2023 escalated to even higher levels in 2024, indicating a concentrated market. The compound annual growth rate (CAGR) from 2020 to 2024 stood at an impressive 14.52%, with a notable growth rate of 6.23% from 2023 to 2024, showcasing a thriving market for call control systems in Zambia.

1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Zambia Call Control (PBX-IP PBX) Market Overview |
3.1 Zambia Country Macro Economic Indicators |
3.2 Zambia Call Control (PBX-IP PBX) Market Revenues & Volume, 2021 & 2031F |
3.3 Zambia Call Control (PBX-IP PBX) Market - Industry Life Cycle |
3.4 Zambia Call Control (PBX-IP PBX) Market - Porter's Five Forces |
3.5 Zambia Call Control (PBX-IP PBX) Market Revenues & Volume Share, By Product, 2021 & 2031F |
3.6 Zambia Call Control (PBX-IP PBX) Market Revenues & Volume Share, By Application, 2021 & 2031F |
4 Zambia Call Control (PBX-IP PBX) Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing demand for advanced communication solutions in Zambia |
4.2.2 Growing emphasis on improving business communication efficiency and productivity |
4.2.3 Adoption of cloud-based and IP PBX systems for cost savings and scalability |
4.3 Market Restraints |
4.3.1 High initial investment costs associated with implementing PBX/IP PBX systems |
4.3.2 Limited awareness and understanding of the benefits of advanced communication solutions in some businesses in Zambia |
4.3.3 Challenges related to network infrastructure and internet connectivity in certain regions of Zambia |
5 Zambia Call Control (PBX-IP PBX) Market Trends |
6 Zambia Call Control (PBX-IP PBX) Market, By Types |
6.1 Zambia Call Control (PBX-IP PBX) Market, By Product |
6.1.1 Overview and Analysis |
6.1.2 Zambia Call Control (PBX-IP PBX) Market Revenues & Volume, By Product, 2021- 2031F |
6.1.3 Zambia Call Control (PBX-IP PBX) Market Revenues & Volume, By IP Extensions, 2021- 2031F |
6.1.4 Zambia Call Control (PBX-IP PBX) Market Revenues & Volume, By TDM Extensions, 2021- 2031F |
6.2 Zambia Call Control (PBX-IP PBX) Market, By Application |
6.2.1 Overview and Analysis |
6.2.2 Zambia Call Control (PBX-IP PBX) Market Revenues & Volume, By Commercial, 2021- 2031F |
6.2.3 Zambia Call Control (PBX-IP PBX) Market Revenues & Volume, By Industrial, 2021- 2031F |
7 Zambia Call Control (PBX-IP PBX) Market Import-Export Trade Statistics |
7.1 Zambia Call Control (PBX-IP PBX) Market Export to Major Countries |
7.2 Zambia Call Control (PBX-IP PBX) Market Imports from Major Countries |
8 Zambia Call Control (PBX-IP PBX) Market Key Performance Indicators |
8.1 Average response time for technical support and issue resolution |
8.2 Percentage increase in the number of companies adopting PBX/IP PBX systems annually |
8.3 Average uptime and availability of PBX/IP PBX systems |
8.4 Rate of growth in the number of VoIP users in Zambia |
8.5 Percentage of businesses that have integrated PBX/IP PBX systems with CRM or other business applications |
9 Zambia Call Control (PBX-IP PBX) Market - Opportunity Assessment |
9.1 Zambia Call Control (PBX-IP PBX) Market Opportunity Assessment, By Product, 2021 & 2031F |
9.2 Zambia Call Control (PBX-IP PBX) Market Opportunity Assessment, By Application, 2021 & 2031F |
10 Zambia Call Control (PBX-IP PBX) Market - Competitive Landscape |
10.1 Zambia Call Control (PBX-IP PBX) Market Revenue Share, By Companies, 2024 |
10.2 Zambia Call Control (PBX-IP PBX) Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |