Product Code: ETC5480693 | Publication Date: Nov 2023 | Updated Date: Aug 2025 | Product Type: Market Research Report | |
Publisher: 6Wresearch | No. of Pages: 60 | No. of Figures: 30 | No. of Tables: 5 | |
The Israel Cloud ITSM Market is evolving as organizations seek efficient and scalable IT service management solutions to support their digital transformation journeys. Cloud ITSM platforms offer comprehensive tools and capabilities for IT service desk management, incident and problem resolution, change management, and service-level agreement (SLA) management. Israel businesses are adopting cloud ITSM solutions to improve service delivery, enhance user experience, and optimize IT operations. With the rise of remote work and digital business models, cloud ITSM is becoming increasingly essential for Israel enterprises to adapt to changing customer demands and market dynamics.
In Israel cloud ITSM (IT Service Management) market, the growing complexity of IT environments and the need for efficient service delivery are driving the adoption of cloud-based ITSM solutions. Organizations are seeking to streamline IT processes, improve service quality, and enhance user satisfaction through automation, self-service capabilities, and analytics. Cloud ITSM solutions offer scalability, agility, and cost-effectiveness, making them increasingly appealing to organizations in Israel looking to optimize their IT operations and align them with business objectives.
The Israel Cloud ITSM Market faces challenges in aligning IT service management processes with cloud-native architectures and DevOps practices. Traditional ITSM frameworks may struggle to accommodate the rapid pace of change and continuous delivery inherent in cloud environments. Hence, adapting ITSM processes and tools to support agile development, deployment, and operations while maintaining service quality and compliance is essential for organizations transitioning to the cloud.
Effective IT service management (ITSM) is vital for optimizing the performance of cloud-based IT environments, and the Israel government supports the adoption of ITSM solutions through various policies. These may include standards and best practices for ITSM in the cloud, training and certification programs for IT professionals, and incentives for businesses to invest in ITSM tools and processes.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Israel Cloud ITSM Market Overview |
3.1 Israel Country Macro Economic Indicators |
3.2 Israel Cloud ITSM Market Revenues & Volume, 2021 & 2031F |
3.3 Israel Cloud ITSM Market - Industry Life Cycle |
3.4 Israel Cloud ITSM Market - Porter's Five Forces |
3.5 Israel Cloud ITSM Market Revenues & Volume Share, By Components , 2021 & 2031F |
3.6 Israel Cloud ITSM Market Revenues & Volume Share, By Vertical , 2021 & 2031F |
3.7 Israel Cloud ITSM Market Revenues & Volume Share, By Solutions, 2021 & 2031F |
3.8 Israel Cloud ITSM Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
4 Israel Cloud ITSM Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing adoption of cloud computing technologies in Israel |
4.2.2 Growing demand for IT service management solutions to improve operational efficiency |
4.2.3 Rise in the number of small and medium-sized enterprises (SMEs) opting for cloud-based ITSM solutions |
4.3 Market Restraints |
4.3.1 Concerns regarding data security and privacy in cloud ITSM solutions |
4.3.2 Lack of awareness and understanding about the benefits of cloud ITSM among certain businesses in Israel |
5 Israel Cloud ITSM Market Trends |
6 Israel Cloud ITSM Market Segmentations |
6.1 Israel Cloud ITSM Market, By Components |
6.1.1 Overview and Analysis |
6.1.2 Israel Cloud ITSM Market Revenues & Volume, By Solutions, 2021-2031F |
6.1.3 Israel Cloud ITSM Market Revenues & Volume, By Services, 2021-2031F |
6.2 Israel Cloud ITSM Market, By Vertical |
6.2.1 Overview and Analysis |
6.2.2 Israel Cloud ITSM Market Revenues & Volume, By Banking, Financial Services, and Insurance (BFSI), 2021-2031F |
6.2.3 Israel Cloud ITSM Market Revenues & Volume, By Telecommunications, 2021-2031F |
6.2.4 Israel Cloud ITSM Market Revenues & Volume, By IT and ITeS, 2021-2031F |
6.2.5 Israel Cloud ITSM Market Revenues & Volume, By Government and Public Sector, 2021-2031F |
6.2.6 Israel Cloud ITSM Market Revenues & Volume, By Retail and Consumer Goods, 2021-2031F |
6.2.7 Israel Cloud ITSM Market Revenues & Volume, By Manufacturing, 2021-2031F |
6.2.8 Israel Cloud ITSM Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.2.9 Israel Cloud ITSM Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.3 Israel Cloud ITSM Market, By Solutions |
6.3.1 Overview and Analysis |
6.3.2 Israel Cloud ITSM Market Revenues & Volume, By Service portfolio management, 2021-2031F |
6.3.3 Israel Cloud ITSM Market Revenues & Volume, By Configuration and change management, 2021-2031F |
6.3.4 Israel Cloud ITSM Market Revenues & Volume, By Service desk software, 2021-2031F |
6.3.5 Israel Cloud ITSM Market Revenues & Volume, By Operations and performance management, 2021-2031F |
6.3.6 Israel Cloud ITSM Market Revenues & Volume, By Dashboard, reporting, and analytics, 2021-2031F |
6.4 Israel Cloud ITSM Market, By Organization Size |
6.4.1 Overview and Analysis |
6.4.2 Israel Cloud ITSM Market Revenues & Volume, By Large Enterprises, 2021-2031F |
6.4.3 Israel Cloud ITSM Market Revenues & Volume, By Small and Medium-sized Enterprises (SMEs), 2021-2031F |
7 Israel Cloud ITSM Market Import-Export Trade Statistics |
7.1 Israel Cloud ITSM Market Export to Major Countries |
7.2 Israel Cloud ITSM Market Imports from Major Countries |
8 Israel Cloud ITSM Market Key Performance Indicators |
8.1 Average response time for resolving IT issues |
8.2 Percentage increase in the number of organizations migrating to cloud ITSM solutions |
8.3 Rate of customer satisfaction with cloud ITSM services |
8.4 Percentage reduction in IT downtime incidents |
8.5 Level of compliance with industry standards and regulations in cloud ITSM operations |
9 Israel Cloud ITSM Market - Opportunity Assessment |
9.1 Israel Cloud ITSM Market Opportunity Assessment, By Components , 2021 & 2031F |
9.2 Israel Cloud ITSM Market Opportunity Assessment, By Vertical , 2021 & 2031F |
9.3 Israel Cloud ITSM Market Opportunity Assessment, By Solutions, 2021 & 2031F |
9.4 Israel Cloud ITSM Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
10 Israel Cloud ITSM Market - Competitive Landscape |
10.1 Israel Cloud ITSM Market Revenue Share, By Companies, 2024 |
10.2 Israel Cloud ITSM Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations | 13 Disclaimer |