Product Code: ETC4408187 | Publication Date: Jul 2023 | Updated Date: Apr 2025 | Product Type: Report | |
Publisher: 6Wresearch | Author: Shubham Padhi | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 |
Cloud ITSM solutions are becoming increasingly popular in Jordan as organizations seek to modernize their IT service management practices and improve the efficiency of their IT operations. Cloud ITSM solutions provide organizations with tools and capabilities for managing incidents, problems, changes, and service requests more effectively, often through a centralized, web-based platform. By adopting cloud ITSM solutions, organizations in Jordan can streamline their IT service delivery processes, enhance collaboration between IT teams and other departments, and improve the overall quality of IT services.
The Jordan Cloud ITSM market is witnessing growth owing to the increasing adoption of cloud-based IT service management solutions by organizations seeking to streamline their IT processes and improve operational efficiency. Cloud ITSM solutions offer features such as incident management, change management, and service catalog management, enabling organizations in Jordan to deliver better IT services while reducing costs and complexity. Additionally, the shift towards remote work models has further accelerated the demand for cloud ITSM solutions, as they facilitate remote management and support of IT services.
In the Jordan Cloud ITSM (IT Service Management) market, one of the primary challenges is aligning cloud-based ITSM solutions with the specific needs and processes of organizations. Businesses often struggle with the transition from traditional ITSM to cloud-based models, which requires changes in workflows, policies, and organizational culture. Moreover, ensuring continuous service delivery and maintaining service levels in a dynamic cloud environment present ongoing challenges for ITSM practitioners.
In Jordan, the Cloud ITSM market is experiencing significant expansion as organizations prioritize the efficient management of IT services to support digital transformation initiatives. The government has implemented policies to promote the adoption of cloud-based ITSM solutions, emphasizing the importance of service automation, self-service portals, and proactive monitoring to enhance service delivery and user satisfaction. These policies also encourage collaboration between IT service providers and regulatory authorities to ensure compliance with data protection regulations and industry standards. Additionally, the government supports capacity-building initiatives and skill development programs to strengthen the ITSM capabilities of local workforce and enhance the competitiveness of the ICT sector.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Jordan Cloud ITSM Market Overview |
3.1 Jordan Country Macro Economic Indicators |
3.2 Jordan Cloud ITSM Market Revenues & Volume, 2021 & 2031F |
3.3 Jordan Cloud ITSM Market - Industry Life Cycle |
3.4 Jordan Cloud ITSM Market - Porter's Five Forces |
3.5 Jordan Cloud ITSM Market Revenues & Volume Share, By Components , 2021 & 2031F |
3.6 Jordan Cloud ITSM Market Revenues & Volume Share, By Vertical , 2021 & 2031F |
3.7 Jordan Cloud ITSM Market Revenues & Volume Share, By Solutions, 2021 & 2031F |
3.8 Jordan Cloud ITSM Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
4 Jordan Cloud ITSM Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.3 Market Restraints |
5 Jordan Cloud ITSM Market Trends |
6 Jordan Cloud ITSM Market, By Types |
6.1 Jordan Cloud ITSM Market, By Components |
6.1.1 Overview and Analysis |
6.1.2 Jordan Cloud ITSM Market Revenues & Volume, By Components , 2021-2031F |
6.1.3 Jordan Cloud ITSM Market Revenues & Volume, By Solutions, 2021-2031F |
6.1.4 Jordan Cloud ITSM Market Revenues & Volume, By Services, 2021-2031F |
6.2 Jordan Cloud ITSM Market, By Vertical |
6.2.1 Overview and Analysis |
6.2.2 Jordan Cloud ITSM Market Revenues & Volume, By Banking, Financial Services, and Insurance (BFSI), 2021-2031F |
6.2.3 Jordan Cloud ITSM Market Revenues & Volume, By Telecommunications, 2021-2031F |
6.2.4 Jordan Cloud ITSM Market Revenues & Volume, By IT and ITeS, 2021-2031F |
6.2.5 Jordan Cloud ITSM Market Revenues & Volume, By Government and Public Sector, 2021-2031F |
6.2.6 Jordan Cloud ITSM Market Revenues & Volume, By Retail and Consumer Goods, 2021-2031F |
6.2.7 Jordan Cloud ITSM Market Revenues & Volume, By Manufacturing, 2021-2031F |
6.2.8 Jordan Cloud ITSM Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.2.9 Jordan Cloud ITSM Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.3 Jordan Cloud ITSM Market, By Solutions |
6.3.1 Overview and Analysis |
6.3.2 Jordan Cloud ITSM Market Revenues & Volume, By Service portfolio management, 2021-2031F |
6.3.3 Jordan Cloud ITSM Market Revenues & Volume, By Configuration and change management, 2021-2031F |
6.3.4 Jordan Cloud ITSM Market Revenues & Volume, By Service desk software, 2021-2031F |
6.3.5 Jordan Cloud ITSM Market Revenues & Volume, By Operations and performance management, 2021-2031F |
6.3.6 Jordan Cloud ITSM Market Revenues & Volume, By Dashboard, reporting, and analytics, 2021-2031F |
6.4 Jordan Cloud ITSM Market, By Organization Size |
6.4.1 Overview and Analysis |
6.4.2 Jordan Cloud ITSM Market Revenues & Volume, By Large Enterprises, 2021-2031F |
6.4.3 Jordan Cloud ITSM Market Revenues & Volume, By Small and Medium-sized Enterprises (SMEs), 2021-2031F |
7 Jordan Cloud ITSM Market Import-Export Trade Statistics |
7.1 Jordan Cloud ITSM Market Export to Major Countries |
7.2 Jordan Cloud ITSM Market Imports from Major Countries |
8 Jordan Cloud ITSM Market Key Performance Indicators |
9 Jordan Cloud ITSM Market - Opportunity Assessment |
9.1 Jordan Cloud ITSM Market Opportunity Assessment, By Components , 2021 & 2031F |
9.2 Jordan Cloud ITSM Market Opportunity Assessment, By Vertical , 2021 & 2031F |
9.3 Jordan Cloud ITSM Market Opportunity Assessment, By Solutions, 2021 & 2031F |
9.4 Jordan Cloud ITSM Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
10 Jordan Cloud ITSM Market - Competitive Landscape |
10.1 Jordan Cloud ITSM Market Revenue Share, By Companies, 2024 |
10.2 Jordan Cloud ITSM Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |