Product Code: ETC4408164 | Publication Date: Jul 2023 | Updated Date: Aug 2025 | Product Type: Report | |
Publisher: 6Wresearch | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 26 | |
The Cloud ITSM (IT Service Management) market is expanding as organizations adopt cloud-based solutions for managing IT services. Cloud ITSM platforms enhance service delivery, efficiency, and user experience.
Businesses in South Korea adopt cloud-based IT service management (ITSM) solutions to enhance service delivery, optimize IT operations, and improve efficiency. Cloud ITSM platforms offer scalability, automation, and centralized management of IT services.
Implementing IT service management processes in cloud environments, ensuring alignment with business objectives, and integrating with existing IT infrastructure pose challenges in South Korea. Organizations must address service visibility, incident management, and change control while optimizing service delivery and user experience.
Government policies in South Korea concerning the cloud IT service management (ITSM) market focus on IT governance, service delivery standards, and digital service management. Policies regulate the implementation of cloud-based ITSM solutions for IT operations management, service desk support, and incident response to ensure service quality, operational efficiency, and compliance with IT regulations. Government agencies oversee ITSM best practices, enforce service level agreements (SLAs), and promote ITIL (Information Technology Infrastructure Library) frameworks for service management excellence. Policies also support ITSM training programs, IT governance frameworks, and collaboration with IT service providers to enhance service delivery capabilities, optimize IT operations, and drive growth in the cloud ITSM market in South Korea.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 South Korea Cloud ITSM Market Overview |
3.1 South Korea Country Macro Economic Indicators |
3.2 South Korea Cloud ITSM Market Revenues & Volume, 2021 & 2031F |
3.3 South Korea Cloud ITSM Market - Industry Life Cycle |
3.4 South Korea Cloud ITSM Market - Porter's Five Forces |
3.5 South Korea Cloud ITSM Market Revenues & Volume Share, By Components , 2021 & 2031F |
3.6 South Korea Cloud ITSM Market Revenues & Volume Share, By Vertical , 2021 & 2031F |
3.7 South Korea Cloud ITSM Market Revenues & Volume Share, By Solutions, 2021 & 2031F |
3.8 South Korea Cloud ITSM Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
4 South Korea Cloud ITSM Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing adoption of cloud-based ITSM solutions in South Korea due to their scalability, flexibility, and cost-effectiveness. |
4.2.2 Growing demand for automation and optimization of IT services in organizations to improve efficiency and productivity. |
4.2.3 Rise in digital transformation initiatives by South Korean businesses driving the need for IT service management solutions. |
4.3 Market Restraints |
4.3.1 Concerns regarding data security and privacy in cloud-based ITSM solutions hindering widespread adoption. |
4.3.2 Limited awareness and understanding of the benefits of cloud ITSM among small and medium-sized enterprises in South Korea. |
4.3.3 Resistance to change and organizational culture barriers impacting the implementation of cloud ITSM solutions. |
5 South Korea Cloud ITSM Market Trends |
6 South Korea Cloud ITSM Market, By Types |
6.1 South Korea Cloud ITSM Market, By Components |
6.1.1 Overview and Analysis |
6.1.2 South Korea Cloud ITSM Market Revenues & Volume, By Components , 2021-2031F |
6.1.3 South Korea Cloud ITSM Market Revenues & Volume, By Solutions, 2021-2031F |
6.1.4 South Korea Cloud ITSM Market Revenues & Volume, By Services, 2021-2031F |
6.2 South Korea Cloud ITSM Market, By Vertical |
6.2.1 Overview and Analysis |
6.2.2 South Korea Cloud ITSM Market Revenues & Volume, By Banking, Financial Services, and Insurance (BFSI), 2021-2031F |
6.2.3 South Korea Cloud ITSM Market Revenues & Volume, By Telecommunications, 2021-2031F |
6.2.4 South Korea Cloud ITSM Market Revenues & Volume, By IT and ITeS, 2021-2031F |
6.2.5 South Korea Cloud ITSM Market Revenues & Volume, By Government and Public Sector, 2021-2031F |
6.2.6 South Korea Cloud ITSM Market Revenues & Volume, By Retail and Consumer Goods, 2021-2031F |
6.2.7 South Korea Cloud ITSM Market Revenues & Volume, By Manufacturing, 2021-2031F |
6.2.8 South Korea Cloud ITSM Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.2.9 South Korea Cloud ITSM Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.3 South Korea Cloud ITSM Market, By Solutions |
6.3.1 Overview and Analysis |
6.3.2 South Korea Cloud ITSM Market Revenues & Volume, By Service portfolio management, 2021-2031F |
6.3.3 South Korea Cloud ITSM Market Revenues & Volume, By Configuration and change management, 2021-2031F |
6.3.4 South Korea Cloud ITSM Market Revenues & Volume, By Service desk software, 2021-2031F |
6.3.5 South Korea Cloud ITSM Market Revenues & Volume, By Operations and performance management, 2021-2031F |
6.3.6 South Korea Cloud ITSM Market Revenues & Volume, By Dashboard, reporting, and analytics, 2021-2031F |
6.4 South Korea Cloud ITSM Market, By Organization Size |
6.4.1 Overview and Analysis |
6.4.2 South Korea Cloud ITSM Market Revenues & Volume, By Large Enterprises, 2021-2031F |
6.4.3 South Korea Cloud ITSM Market Revenues & Volume, By Small and Medium-sized Enterprises (SMEs), 2021-2031F |
7 South Korea Cloud ITSM Market Import-Export Trade Statistics |
7.1 South Korea Cloud ITSM Market Export to Major Countries |
7.2 South Korea Cloud ITSM Market Imports from Major Countries |
8 South Korea Cloud ITSM Market Key Performance Indicators |
8.1 Percentage increase in the number of South Korean organizations migrating to cloud ITSM solutions. |
8.2 Average time taken for organizations in South Korea to implement and integrate cloud ITSM solutions. |
8.3 Rate of successful adoption and utilization of cloud ITSM tools by South Korean businesses. |
8.4 Number of IT service tickets resolved per day using cloud ITSM platforms in South Korea. |
8.5 Percentage improvement in IT service delivery efficiency and customer satisfaction after implementing cloud ITSM solutions. |
9 South Korea Cloud ITSM Market - Opportunity Assessment |
9.1 South Korea Cloud ITSM Market Opportunity Assessment, By Components , 2021 & 2031F |
9.2 South Korea Cloud ITSM Market Opportunity Assessment, By Vertical , 2021 & 2031F |
9.3 South Korea Cloud ITSM Market Opportunity Assessment, By Solutions, 2021 & 2031F |
9.4 South Korea Cloud ITSM Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
10 South Korea Cloud ITSM Market - Competitive Landscape |
10.1 South Korea Cloud ITSM Market Revenue Share, By Companies, 2024 |
10.2 South Korea Cloud ITSM Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |