How big is the IP Telephony Market | Segments & Trends 2031

Q: How big will the IP telephony market be by 2031?

IP telephony market is expected to exceed USD 50 billion by 2031, growing at a CAGR of 7.00%.

Q: What is driving the growth of the IP telephony market?

The growth is being driven by the rapid shift to cloud-based communication and cost-effective VoIP solutions across enterprises.

Q: Which regions are witnessing major demand for IP telephony?

North America holds the largest market share, while Asia-Pacific is witnessing rapid growth due to digital transformation initiatives.

Q: Who are the key players in the IP telephony market?

Major players include Cisco Systems, Microsoft Corporation, Mitel Networks, and NEC Corporation.

Q: What are the key trends in the IP telephony market?

Key trends include integration with unified communication platforms, AI-based voice analytics, and increased use of 5G for IP calling.

Q: How does 6W market outlook report help businesses in making decisions?

6W monitors the market across 60+ countries Globally, publishing an annual market outlook report that analyses trends, key drivers, Size, Volume, Revenue, opportunities, and market segments. This report offers comprehensive insights, helping businesses understand market dynamics and make informed decisions.

Q: Do you also provide customisation in the market study?

Yes, we provide customisation as per your requirements. To learn more, feel free to contact us on sales@6wresearch.com

Code: MTA6518

Publication Date: Jul 2025

How Big Is the IP Telephony Market?

According to 6Wresearch internal database and industry insights, the Global IP Telephony Market was valued at USD 31 Billion in 2024 and is projected to reach USD 50 Billion by 2031, expanding at a CAGR of 7.00% during 2025–2031.

This growth is primarily fueled by the ongoing digital transformation across enterprises, increased adoption of VoIP systems, and the demand for unified communication solutions in hybrid work environments.

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Growth Factors of the IP Telephony Market

There has been rising shift towards cloud communication platforms and hosted PBX systems.
Cost-effectiveness and scalability of VoIP solutions for SMEs and large enterprises.
The demand for remote communication tools in corporate sectors.
Integration of IP telephony with CRM and Unified Communications as a Service platform.
Rapid growth in global internet penetration and improved broadband infrastructure.
Increasing usage of softphones and SIP trunking for enhanced voice quality.

IP Telephony Market Trends

IP Telephony Market is evolving with increased adoption of mobile VoIP applications, SIP trunking, and AI-powered voice analytics. There is a growing preference for omnichannel communication platforms that combine voice, video, and messaging. Cloud-based IP telephony is becoming mainstream, offering secure, scalable, and low-maintenance alternatives to on-premise PBX systems. Interoperability and cybersecurity measures are also major focus areas for vendors.

Emerging Developments in the IP Telephony Market

IP Telephony Market is witnessing rapid innovation through AI-enhanced voice assistants, automated call routing, and real-time language translation tools. Companies are integrating blockchain for secure communication, while 5G rollout is expected to further boost IP call quality and reliability. Additionally, APIs and SDKs for custom VoIP solutions are empowering SaaS developers to embed IP telephony into various business workflows.