| Product Code: ETC4383567 | Publication Date: Jul 2023 | Updated Date: Aug 2025 | Product Type: Report | |
| Publisher: 6Wresearch | Author: Ravi Bhandari | No. of Pages: 85 | No. of Figures: 45 | No. of Tables: 25 |
The mobile unified communications and collaboration market in Malaysia is experiencing rapid adoption as businesses and organizations seek to improve communication and collaboration among employees, clients, and partners. Mobile UC&C solutions integrate voice, video, messaging, and collaboration tools into a unified platform that can be accessed on mobile devices. With the increasing trend of remote work and the need for flexible communication options, mobile UC&C is gaining traction. The market is characterized by a growing range of cloud-based solutions, which offer scalability and ease of implementation. As businesses prioritize efficient communication, the mobile UC&C market is expected to see continued growth.
The mobile unified communications and collaboration market in Malaysia is on an upward trajectory owing to the increasing trend of remote work and the need for seamless communication and collaboration tools. The demand for integrated solutions that enable real-time communication, file sharing, and video conferencing is driving market growth. Furthermore, the adoption of mobile UCaaS solutions by enterprises to enhance workforce productivity and streamline operations is a significant driver. The flexibility and scalability offered by these solutions cater to the evolving needs of modern businesses, further boosting market expansion.
The Mobile Unified Communications and Collaboration (UC&C) market in Malaysia encounters a series of challenges. One major hurdle is integrating various communication channels and technologies seamlessly. Ensuring interoperability and compatibility among different UC&C tools and platforms can be complex. Security and data privacy concerns are another significant challenge, as businesses need to safeguard sensitive information exchanged over UC&C networks. Additionally, the adoption and adaptation of UC&C solutions across diverse industries in Malaysia may face resistance and cultural barriers.
The COVID-19 pandemic reshaped the landscape of the Malaysia Mobile Unified Communications and Collaboration market. With the widespread adoption of remote work and virtual collaboration, the demand for integrated communication solutions surged. Mobile UC&C solutions emerged as a critical enabler of seamless communication and collaboration among dispersed teams. The pandemic accelerated the development of innovative features and platforms, catering to the evolving needs of businesses. As the trend of remote work persists, the market is poised for sustained growth, with an emphasis on enhancing mobile-friendly UC&C solutions.
In the Malaysia Mobile Unified Communications and Collaboration Market, Cisco, Avaya, Microsoft, and Mitel are some of the significant players. These companies offer mobile unified communications and collaboration solutions that enable businesses to enhance their communication and collaboration capabilities on mobile devices. Cisco and Microsoft, in particular, provide comprehensive mobile UC and collaboration platforms.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Malaysia Mobile Unified Communications and Collaboration Market Overview |
3.1 Malaysia Country Macro Economic Indicators |
3.2 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, 2021 & 2031F |
3.3 Malaysia Mobile Unified Communications and Collaboration Market - Industry Life Cycle |
3.4 Malaysia Mobile Unified Communications and Collaboration Market - Porter's Five Forces |
3.5 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume Share, By Solutions, 2021 & 2031F |
3.6 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume Share, By Deployment Type, 2021 & 2031F |
3.7 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume Share, By Service, 2021 & 2031F |
3.8 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume Share, By User Type, 2021 & 2031F |
3.9 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume Share, By Vertical, 2021 & 2031F |
4 Malaysia Mobile Unified Communications and Collaboration Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing demand for remote work solutions due to the COVID-19 pandemic |
4.2.2 Growing adoption of mobile devices and smartphones in Malaysia |
4.2.3 Government initiatives to promote digital transformation and connectivity |
4.3 Market Restraints |
4.3.1 Concerns regarding data security and privacy in mobile unified communications |
4.3.2 Limited awareness and understanding of the benefits of unified communications and collaboration solutions |
4.3.3 Resistance to change and traditional work culture in some organizations |
5 Malaysia Mobile Unified Communications and Collaboration Market Trends |
6 Malaysia Mobile Unified Communications and Collaboration Market, By Types |
6.1 Malaysia Mobile Unified Communications and Collaboration Market, By Solutions |
6.1.1 Overview and Analysis |
6.1.2 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Solutions, 2021-2031F |
6.1.3 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Conferencing, 2021-2031F |
6.1.4 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Unified Messaging, 2021-2031F |
6.1.5 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Voice Solution, 2021-2031F |
6.1.6 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Content and Collaboration, 2021-2031F |
6.2 Malaysia Mobile Unified Communications and Collaboration Market, By Deployment Type |
6.2.1 Overview and Analysis |
6.2.2 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Cloud, 2021-2031F |
6.2.3 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By On-Premise, 2021-2031F |
6.3 Malaysia Mobile Unified Communications and Collaboration Market, By Service |
6.3.1 Overview and Analysis |
6.3.2 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Implementation and Integration, 2021-2031F |
6.3.3 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Training and Support, 2021-2031F |
6.3.4 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Consulting, 2021-2031F |
6.3.5 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Managed Services, 2021-2031F |
6.4 Malaysia Mobile Unified Communications and Collaboration Market, By User Type |
6.4.1 Overview and Analysis |
6.4.2 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Enterprises, 2021-2031F |
6.4.3 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By SMBs, 2021-2031F |
6.5 Malaysia Mobile Unified Communications and Collaboration Market, By Vertical |
6.5.1 Overview and Analysis |
6.5.2 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By BFSI, 2021-2031F |
6.5.3 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Healthcare, 2021-2031F |
6.5.4 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Public Sector, 2021-2031F |
6.5.5 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Telecom and IT, 2021-2031F |
6.5.6 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Retail, 2021-2031F |
6.5.7 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.5.8 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Others, 2021-2031F |
6.5.9 Malaysia Mobile Unified Communications and Collaboration Market Revenues & Volume, By Others, 2021-2031F |
7 Malaysia Mobile Unified Communications and Collaboration Market Import-Export Trade Statistics |
7.1 Malaysia Mobile Unified Communications and Collaboration Market Export to Major Countries |
7.2 Malaysia Mobile Unified Communications and Collaboration Market Imports from Major Countries |
8 Malaysia Mobile Unified Communications and Collaboration Market Key Performance Indicators |
8.1 Average monthly active users of mobile unified communications platforms |
8.2 Percentage increase in mobile data usage for collaboration purposes |
8.3 Number of organizations implementing BYOD (Bring Your Own Device) policies |
8.4 Average response time for resolving technical issues related to mobile unified communications applications |
8.5 Percentage of employees using mobile unified communications tools for daily work tasks |
9 Malaysia Mobile Unified Communications and Collaboration Market - Opportunity Assessment |
9.1 Malaysia Mobile Unified Communications and Collaboration Market Opportunity Assessment, By Solutions, 2021 & 2031F |
9.2 Malaysia Mobile Unified Communications and Collaboration Market Opportunity Assessment, By Deployment Type, 2021 & 2031F |
9.3 Malaysia Mobile Unified Communications and Collaboration Market Opportunity Assessment, By Service, 2021 & 2031F |
9.4 Malaysia Mobile Unified Communications and Collaboration Market Opportunity Assessment, By User Type, 2021 & 2031F |
9.5 Malaysia Mobile Unified Communications and Collaboration Market Opportunity Assessment, By Vertical, 2021 & 2031F |
10 Malaysia Mobile Unified Communications and Collaboration Market - Competitive Landscape |
10.1 Malaysia Mobile Unified Communications and Collaboration Market Revenue Share, By Companies, 2024 |
10.2 Malaysia Mobile Unified Communications and Collaboration Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |