Product Code: ETC5480653 | Publication Date: Nov 2023 | Updated Date: Apr 2025 | Product Type: Market Research Report | |
Publisher: 6Wresearch | Author: Vasudha | No. of Pages: 60 | No. of Figures: 30 | No. of Tables: 5 |
The cloud IT service management (ITSM) market in Bosnia and Herzegovina is growing as organizations look to streamline their IT operations. Cloud ITSM solutions offer enhanced visibility, automation, and integration capabilities, helping businesses manage their IT services more effectively.
The Bosnia and Herzegovina cloud ITSM (IT Service Management) market is driven by the growing need for organizations to manage their IT services more efficiently. Cloud-based ITSM solutions offer scalability, flexibility, and cost-effectiveness, making them increasingly popular among businesses. The demand for improved service delivery, faster incident resolution, and better alignment of IT services with business goals are also contributing to market growth.
The Bosnia and Herzegovina Cloud ITSM (IT Service Management) Market faces challenges such as integration with existing IT infrastructure, maintaining service quality, and managing costs. Integrating cloud ITSM solutions with existing on-premise IT infrastructure can be complex and may require significant customization. Maintaining consistent service quality in a cloud environment, where the ITSM provider manages the infrastructure, can be challenging, especially when dealing with service-level agreements. Additionally, managing the costs associated with cloud ITSM, including subscription fees and potential overages, can be a concern for businesses looking to control their IT budgets.
Government policies in Bosnia and Herzegovina are increasingly focusing on the adoption of cloud-based IT Service Management (ITSM) solutions. These policies are aimed at improving the efficiency and effectiveness of IT services in both the public and private sectors. The government is promoting the use of cloud ITSM platforms by providing incentives for digital transformation and ensuring that the necessary infrastructure and regulatory frameworks are in place to support the adoption of these solutions.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Bosnia and Herzegovina Cloud ITSM Market Overview |
3.1 Bosnia and Herzegovina Country Macro Economic Indicators |
3.2 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, 2021 & 2031F |
3.3 Bosnia and Herzegovina Cloud ITSM Market - Industry Life Cycle |
3.4 Bosnia and Herzegovina Cloud ITSM Market - Porter's Five Forces |
3.5 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume Share, By Components , 2021 & 2031F |
3.6 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume Share, By Vertical , 2021 & 2031F |
3.7 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume Share, By Solutions, 2021 & 2031F |
3.8 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
4 Bosnia and Herzegovina Cloud ITSM Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.3 Market Restraints |
5 Bosnia and Herzegovina Cloud ITSM Market Trends |
6 Bosnia and Herzegovina Cloud ITSM Market Segmentations |
6.1 Bosnia and Herzegovina Cloud ITSM Market, By Components |
6.1.1 Overview and Analysis |
6.1.2 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Solutions, 2021-2031F |
6.1.3 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Services, 2021-2031F |
6.2 Bosnia and Herzegovina Cloud ITSM Market, By Vertical |
6.2.1 Overview and Analysis |
6.2.2 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Banking, Financial Services, and Insurance (BFSI), 2021-2031F |
6.2.3 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Telecommunications, 2021-2031F |
6.2.4 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By IT and ITeS, 2021-2031F |
6.2.5 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Government and Public Sector, 2021-2031F |
6.2.6 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Retail and Consumer Goods, 2021-2031F |
6.2.7 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Manufacturing, 2021-2031F |
6.2.8 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.2.9 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Media and Entertainment, 2021-2031F |
6.3 Bosnia and Herzegovina Cloud ITSM Market, By Solutions |
6.3.1 Overview and Analysis |
6.3.2 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Service portfolio management, 2021-2031F |
6.3.3 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Configuration and change management, 2021-2031F |
6.3.4 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Service desk software, 2021-2031F |
6.3.5 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Operations and performance management, 2021-2031F |
6.3.6 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Dashboard, reporting, and analytics, 2021-2031F |
6.4 Bosnia and Herzegovina Cloud ITSM Market, By Organization Size |
6.4.1 Overview and Analysis |
6.4.2 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Large Enterprises, 2021-2031F |
6.4.3 Bosnia and Herzegovina Cloud ITSM Market Revenues & Volume, By Small and Medium-sized Enterprises (SMEs), 2021-2031F |
7 Bosnia and Herzegovina Cloud ITSM Market Import-Export Trade Statistics |
7.1 Bosnia and Herzegovina Cloud ITSM Market Export to Major Countries |
7.2 Bosnia and Herzegovina Cloud ITSM Market Imports from Major Countries |
8 Bosnia and Herzegovina Cloud ITSM Market Key Performance Indicators |
9 Bosnia and Herzegovina Cloud ITSM Market - Opportunity Assessment |
9.1 Bosnia and Herzegovina Cloud ITSM Market Opportunity Assessment, By Components , 2021 & 2031F |
9.2 Bosnia and Herzegovina Cloud ITSM Market Opportunity Assessment, By Vertical , 2021 & 2031F |
9.3 Bosnia and Herzegovina Cloud ITSM Market Opportunity Assessment, By Solutions, 2021 & 2031F |
9.4 Bosnia and Herzegovina Cloud ITSM Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
10 Bosnia and Herzegovina Cloud ITSM Market - Competitive Landscape |
10.1 Bosnia and Herzegovina Cloud ITSM Market Revenue Share, By Companies, 2024 |
10.2 Bosnia and Herzegovina Cloud ITSM Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations | 13 Disclaimer |